I had a refrigerator not cooling and called On Premise Repairs and spoke with James who was kind…read moreand professional and asked questions regarding the appliance and got an appointment set for me early the next morning. James (another James) came to the house took one look and knew exactly what the problem was and went to work to repair it. James is very knowledgeable about repairing appliances, he sent me a text telling me he was on his way and what time he would arrive. The bill was quiet reasonable and his workmanship was amazing. I highly recommend this company for your appliance repairs!

Great service . Reasonable price. Professional . They…read morearrived on time and find no issue . Only charge me for trip charge. Very fair and morale

Roman does amazing work unfortunately Appliance's Best does not come to Pearland so I couldn't use…read morehim again but I have used him twice in the past with 100% success

The reviews are correct- these guys are legit guys and they aren't scammers. We had a good…read moreconversation over texting and I was ready to hire them but went with someone else- nothing against them or nothing bad but I just decided the other company would be easier to work with and maybe next time will hire these guys. They are legit and honest guys and they are also careful in diagnosing the problem, only reason I did not hire them ultimately was lower cost with a different company.

Edit: he was unable to get parts for repair but did refund deposit when asked. I wish he had…read moreupdated us on status as we waited almost 8 weeks and only learned he couldn't do the work after asking multiple times. Still he seems honest in the end. I'm starting to think this place is a scam. I gave a deposit almost 8 weeks ago to repair washer and dryer and still not repaired. He said it would be about a week to get parts. Keeps saying he's working on it but he now only references washer repair in emails and won't answer my question about dryer repair. I'll update review after this is resolved either way.

I was so impressed by how thorough Alex was as he went through diagnostics to make sure my washing…read moremachine was completely balanced. When he arrived, right on time, my washing machine was coming out from the wall and making a lot of noise. When he left it was quiet as a mouse and working perfectly. I'm so pleased. I plan on using him again if I have any other problem with an appliance. I cannot recommend him highly enough. He knows what he's doing, he's courteous, punctual, and thorough.

Alex is knowledgeable, efficient and reliable. Communicates very good and recommend him! Hired him…read moreon two different occasions and both have been good service;for electrolux washer and Bosch oven . Weston Lakes, Texas

Excellent service. Very professional and prompt to respond. Alex was very honest too. My 7 year old…read moreSamsung Ice maker died, Alex thought it was a simple reset switch at first, but it wasn't. Alex replaced it. Very nice to deal with.

The technician was knowledgeable and resolved the issue with my dryer after a thorough diagnosis…read more The problem turned out to be an internal fuse, and the repair was successful. My only feedback is that it wasn't clearly communicated when the diagnostic phase ended and when chargeable repair work began, so the final price came as a surprise. The cost itself was fair for the work performed, and I appreciated the discount offered. Overall, the service was effective and professional.

Oak Appliance Repair went above and beyond to clean up a mess that they did not create. My landlord…read moreused an incompetent electrician to re-wire our dryer's electrical outlet and as a result, several components of our dryer were destroyed the first time we ever tried to use it. Oak Appliance came over right away, diagnosed the problem, and worked tirelessly to solve it. They also helped me get reimbursed from my landlord! I can't recommend them highly enough. Thank you x 1000, Oak Appliance Repair!!

My oven had issues over the Easter holiday, I called on Monday and they were able to work me in for…read moresame day with no additional charge for same day service! The technician arrived on time and was very professional. He quickly diagnosed the issues and corrected the problem, it was substantially less expensive than I had feared it may be. I will use Mr Appliance of Richmond for all my appliances repair needs!

I was charged $150 for them just to come out. I was told that it would come out of the cost of the…read morerepair. I asked the young lady on the phone if i get the money back if they cant fix it (broken freezer drawer handle), and she laughed at me and said, sir, I think we can fix door handles. Well guess what, they came out and they couldn't fix it. They are claiming it can't be fixed. When I asked about getting my money back, I was told no. And this was after they were an hour late to the appointment. To be fair, the gentleman that came out was very apologetic and nice. But the people in the office are total dicks. I would never give my money to them again. And I wouldn't recommend using them to anyone.

Prompt response times Friendly, knowledgeable technician…read more Work done to satisfaction Will call upon in the future!

Nice guy Clean and fast…read more Affordable price. Friendly service Good customer service They fix my dryer so fast

False alarm but service was perfect! Analyzed the issue and gave me great instructions to prevent…read morethe issue again! Fair and reasonable pricing! Great guy!

Kia is one of the best technicians around he is prompt knowledgeable and prepared with the parts…read moreand lets you know ahead of time the cost before the job is done. He is my go to guy for all of my appliances.