I can't even tell anything went wrong in the first place!…read more The guys were fast, efficient and professional.

These guys lost any chance at my business right from the jump with their arrogant,…read morecustomer-unfriendly approach. I sent in my photos and details on Monday. It took them 3 full days to get back to me radio silence until Thursday afternoon around 4:45 PM. Then, out of nowhere, they demanded a deposit within 15 minutes (had to pay by 5:00 PM that same day) or I'd lose my appointment slot for Friday. I was stuck in rush-hour traffic in Los Angeles no way I could handle that on the spot without risking everything. You make a potential customer wait 3 full days for a response, then hit them with an impossible 15-minute ultimatum during peak traffic hours? That's not customer service; that's pure arrogance. They used the $50 deposit to lose a customer instead of giving time or more options to pay since I waited 3 full days to even be contacted. You don't build long-term value by treating people like this. You make your money from repeat business and referrals, not one rushed sale that alienates everyone. All this did was guarantee I'll never come back and actively pushed me straight to your competitor, which turned out to be a way better experience. He was responsive, professional, no pressure tactics. All anyone has to do is look on Yelp: the guy who is second with 718 five-star reviews is the one to go to. There's a reason you multiple accounts with reviews: the inconsistency shows. One bad interaction like this costs you a customer forever and now a negative review that future people will see. How you treat people matters just as much as (if not more than) the product or service. This experience screamed "we don't value you until you pay," and it backfired spectacularly. I wouldn't choose this brand even if the work was top-tier. Think hard about pushing rushed deposits on people you've barely spoken to, reviews matter, and this one is loud. 1/5 stars. Steer clear if you value basic respect, reasonable communication, and some flexibility after making customers wait days.

Came here as recommended by my son. Guys are very friendly…read moreand professional. Good service from beginning to end. They show you their findings and how they fix it, within a few minutes the nail is gone, the tire is fixed and you're on your marry way out. While waiting be amused by their little pet...

Excellent customer service. Had a very pleasant experience with Ignacio. I had an unexpected nail…read morein my tire and after receiving a recommendation from a friend at Toyota, I stopped by. I was immediately helped. There was no long wait. I didn't feel rushed, and Ignacio was friendly. I appreciate that as a someone who is always nervous about anything cars. The shop is clean and affordable! This will be my go-to for tire maintenance.

I've been to Affordable Wheel Repair twice now and Luis and his team has done a fantastic job on my…read morewheels. LA potholes always get the best of my wheels so I had to find a wheel shop to repair my bent rims. I found AWR on Yelp and Luis was very quick to respond even in after hours. His turnaround time for wheel repair can even be done in the same day! Highly recommend AWR!

Highly recommend Affordable Wheel! My used car came with pretty bad curb rash, and they restored…read moreall four wheels to mint condition for less than $400. Great pricing, even better customer service, and a total transformation of the car's look. If you need wheel repair, this is the place to go.

Read the reviews and thought I would give them a try…read more Contacted via text, sent him some quality photos, he quickly gave me a price and then a time. Showed up on time and did a SUPER quality repair on a recent curb kiss on my rim. I cannot tell where he fixed it. HIGHLY RECOMMENDED!

Tesla Service sent over Rafi and Koko to repair a rim that was scuffed and chipped during my tire…read morereplacement. Rafi reached out to confirm the appointment time, and Koko arrived right on schedule. I showed him all the scuffs and chips, and he patiently listened to every concern--super personable and friendly throughout the whole process. In under an hour, he had the rim looking brand new--honestly, it looks even better than my other rims. Thank you for being so understanding, professional, and doing such excellent work.

Great experience. Showed up with a nail in the tire, Sergio came out and greeted me right away…read more Showed him the bad tire and his guys jumped right on it. Of course tires have to have special sockets so after I was searching for them, they took care of me quickly. Patched my tire and off I went. They do tires, oil changes, and brake changes. Probably would've been in and out in 5min but because I had to look for my special socket took a little longer. Small hole in the wall shop, tucked in the back of the little plaza. Great service

Gave me the wrong size tire and refused to change it back. Told me there was no inconvenience and…read moretold me to leave. Called my bank to tell them about it. Complete fraud. Don't go here

The service I received from the crew was great They take…read morecare of my tires every time I visit

I had a tire damage and I called this place, gentlemen over the phone help me with ordering a tire…read moreand a ended up buying two tires because my spare was not good, service was quick and on time, the guys really work on it fast very friendly and great service.

The Baseline: For automotive service centers the service on the vehicle must solve the issue, have…read morevalue for the service, and be professional in dealing with my vehicle. Service: From start to finish I had great Service. Jamal helped me in the beginning and they were busy when I walked in. Jamal acknowledged the wait and let us know they would help us asap. My issue was a tire leak in my front passenger side tire so Jamal looked at the tire, got my info, and let me know the estimated wait time. I had a text letting me know my tire was repaired within 40 minutes. Amazing service from America's Tire. They know how to foster loyalty from a customer service standpoint. Quality: My SUV passenger side tire is not leaking any more air and I did not have to get a new front set of tires. Massive five stars for Quality. Value: My tire was repaired and I did not get charged for the repair. If they do you this massive great favor it means two things to decent humans out there in the world: 1. Tip the person that repaired your tire heavily (I recommend $50+) and 2. Do not go to another tire place when it is time to change your tires. Support the business that just supported you. If you do those two things in a tire patch situation you just succeeded in passing the "I'm a good person" test.

Shout out to Nathaniel for seeing the nail in my tire prior to tire pressure check…read more Squad was able to help me out same day with a full day of appointments and walk-ins! Nathaniel also followed up to let me know I needed to drive my suv a bit for the sensor to reset & the new psi set on my tires. Thank you!

I had about a 3 inch rash on my wheel. Tony had great communication and the rim looks like new. I…read morewould definitely recommend Tony and will use him again if needed.

This is my own personal experience so don't let my review falter you from reaching out. I reached…read moreout for a dented rim repair as shown in my photos. The repair came out great and it took around two days. Tony came to my house and picked up the wheel. Unfortunately the paint correction did not match the rim and also my tire was leaking where the repair was made (it wasn't leaking even when the rim was dented). So I contacted Tony again to see what he can do. He said the paint came off the machine and that's what it analyzed it as and was willing to do it again so I said sure since the paint came out black instead of blue. He also offered to check on the tire and rebead the seal. So he picked up the wheel again, and this time it took almost two weeks to be done with the repair and this was only the tire portion. He advised that the paint correction would take another couple of days. Honestly just wanted the wheel back since I was out of a car for two weeks already and who knows how much longer it would take to get the wheel back. He came and dropped it off and installed the wheel and the tire is holding air for now, but he did recommend me to just get a new tire if it leaks again which I will do. This time though, when I got the wheel back, it had a new chip near the center which wasn't there before from the original pick up nor the first repair. As far as value and convenience of picking up and delivering goes, I'd say it's fair and beats the competitors. Otherwise, I wasn't too thrilled about the repair. Update: Bumped up one star since tire repairs aren't part of their job description and Tony went out of his way to do it. Leaving it 3 stars due to paint issues and poor communication where I have to ask for updates every couple of days.

Had Alex out to fix some curb rash on two of my wheels. The man is a master of his craft. Straight…read moremagician. Very reasonably priced, too.

Great Use him Rims…read morelook great Fair prices ............................................................................................................................ Great Use him Rims look great Fair prices ............................................................................................................................ Great Use him Rims look great Fair prices ............................................................................................................................ Great Use him Rims look great Fair prices ............................................................................................................................