Look no further this shop is the real deal! No games played like other shops. They're honest and…read morethe work speaks for it self. They took care of my 2018 Durango after it was vandalized. Talk to Scott he'll take care of you. Thanks brother.

I sent photos of my Tacoma damage (front left side bumper) to this shop and was quoted around…read more$4,000-$5,000 without even seeing the car in person. To be safe, I sent the exact same photos to a few other body shops, and their estimates came back much lower. One shop estimated around $1,800 for repair and repaint based on the same pictures. That's a huge difference and made the first quote feel very inflated. I strongly recommend getting multiple estimates before committing to repairs here. Transparency and fair pricing matter, and customers deserve reasonable quotes.

I used to work right down the street from Japanese Auto Center (JAC) since the early 2000s, but…read moretypically take my vehicle to the dealership for service. Looking back, that was a mistake. Recently, I needed to replace the evaporator core and expansion valve for my A/C, and the dealership quoted me almost twice what JAC did. Since it was such an expensive repair, I decided to give JAC a try, and I'm so glad I did. The first thing that impressed me was the size of the shop. They have multiple service bays, not just in the main area but in another section as well. More importantly, the customer service was outstanding. Whenever I called with a question, Kevin didn't have someone else relay the information--he got on the phone himself and kept me updated every step of the way. When the replacement part they received turned out to be defective, they handled it quickly and made it right without any hassle. Another thing I really appreciated was the complimentary rides to and from my home while my car was being repaired. Maria and Mario were both incredibly kind. Maria mentioned she had recently joined JAC after working as a parts driver for another company, and she had nothing but positive things to say about the people there, which spoke volumes to me. Then, over the weekend, while driving to Orange County and finally enjoying my cold A/C, I started hearing a strange wind noise coming from my convertible top. I thought maybe a seal had come loose, but when I got home and looked under the car, I discovered my engine splash shield had torn loose and was scraping the road. I called JAS right away, and they immediately contacted the parts department, ordered the replacement, and took care of it quickly. I want to thank the entire team. From Kevin, Roger, and Dan to Maria and Mario, everyone I dealt with was professional, honest, and genuinely helpful. It's hard to find a repair shop you can trust, but I can honestly say I trust JAC. They may not give your vehicle a courtesy wash before you leave, but if you're saving $$ is it really worth it? If you're looking for a great place to have your vehicle serviced, I highly recommend giving them a try.

I came in for a oil change and tire rotation for my Nissan frontier and additional brake pads…read more Eve informed me of the work and was done well waiting for my car My mechanic completed my work before going to lunch and I thanked him for the service Always great service here Thank you Sherry Fong

From the moment I walked in, everyone was incredibly friendly, and Tony was the best! He honestly…read moremade the whole process feel easy and stress-free. They got everything done way faster than I expected without cutting any corners, and the quality of the work was solid. On top of that, their pricing was the best I've come across, especially for the level of service they provide. It's rare to find a place that hits all three: great people, quick turnaround, and great prices. Definitely a spot I'll keep coming back to and recommending to others.

I paid for engine repairs on my Audi Q5, including work related to an oil leak. Shortly after…read morepicking up the vehicle, I experienced continued smoke and a burning oil smell. When I returned to the shop, I was advised to get an engine wash rather than having the issue properly addressed. A second licensed repair facility later identified that a vacuum/breather hose in the same repair area was not properly connected, along with other concerns that could not be safely corrected due to an overtightened bolt. I attempted to resolve the issue directly, but was not able to reach a resolution and ultimately had to escalate the matter. Based on my experience, I would strongly recommend getting a second opinion before proceeding with repairs here.

Honestly, I don't even know where to begin!! This shop was amazing to me from start to finish. As…read moresoon as I walked in, they were upfront and transparent about pricing for my brakes and other repairs. They even did a full inspection and cleaning (including a full engine bay clean and diagnostic check) to really see what was going on so they could give me honest and accurate recommendations. The pricing was more than fair! Especially as a woman! I really appreciated how genuine and respectful they were. You don't always get that at other shops, but here I felt completely taken care of and never overcharged. Chris took the time to break everything down for me, explaining what needed to be fixed first and what could wait, which I truly valued. Miguel Angel at the front desk was so kind and welcoming, and Yennie was a great host and took care of my car! I'm so happy with everything and will definitely be coming back this Friday to get the rest of the work done. This place honestly feels like home. I'll be recommending them to all my friends and family HANDS DOWN! This is where I'll be coming every time I need anything for my car!

I am a bit disappointed because I referred my sister (who's only visiting for the weekend), and…read moreshe's unfortunately having a rough experience. She dropped off her car yesterday (Friday, 10/31) and clearly mentioned it needed to be ready by the end of the day or today in which the person at the front desk understood and agreed. My sister NEVER received a voicemail or text yesterday to let her know her car was ready, and now the shop is closed, so she's unable to pick it up. The person at the front desk should have known the shop was going to be closed today and should have given my sister a courtesy call before closing. Currently, my sister is noW having to rearrange her schedule and her work schedule to be able to pick up her car. ***Will update if and when this is resolved.

I take my car to Master Tech for all mechanical repairs, routine service and body work. They are…read morethe best! Herbert, the owner, is a knowledgeable mechanic and has a skillful crew. He thoroughly explains the work to be done, any options and tries to find economical solutions. He's caring, professional and provides great customer service. Repairs When the mechanics repair something, it's fixed. I have never had to return. They are very skillful. They fixed a tricky problem with a headlight at a fraction of the cost others quoted. Honest Herbert is honest. He doesn't do unnecessary repairs. For example, Once I had a rattle whenever I started the car. He found a rock in the exhaust pipe and removed it. Body work I recently took my car in for some body work, The cost of the repairs was less than I expected. The car came back looking like new and the paint matched perfectly. Beautiful! I just want to say THANKS to Herbert and his crew and to recommend them highly! Rosann Taylor

Herbert was outstanding when diagnosing and fixing our 10 yr old Subaru. He was able to fix the…read morewheel bearings at the estimated price even though the rust and corrosion caused additional time and difficulty. The car runs much better. We will have Herbert do additional work to keep this older car running well. And his prices are very reasonable.

I had a leak taken care of on my 2012 Honda accord at a very reasonable price. The dealership…read morewanted more than 3 times the price I was charged here. Professional work at an awesome price.

Honda Guys are awesome! I popped in for a check engine light, not only did they reset it, they…read moreexplained ed the issue and DIDNT CHARGE. How often does that happen to a lone female at a mechanics?! I was so grateful, I returned days later for an oil change. Definitely returning. Excellent customer service!!

Thank you for the brake pads replacement! I am really satisfied with the work done on my car. The…read moreservice was quick, professional, and highly efficient. I would definitely recommend Pacific Tire Service Center to anyone looking for honest and high-quality mechanical work!"

5 stars all the way…read more After dealing with a frustrating experience at another repair shop, I brought my 2011 Audi Q5 to Pacific Tire Service Center and I'm so glad I did. Miguel and his team were incredibly thorough, honest, and professional from the start. I originally came in for a check engine light and rough driving issues, but during their inspection, they found additional problems that had been missed -- including failed suspension work and issues related to a previous oil leak repair. Miguel took the time to explain everything clearly, provided before and after photos, and even showed me the actual parts so I could fully understand what was going on. There was also a female mechanic there (I believe she may be one of the owners), and I absolutely loved her. She was knowledgeable, direct, and helped confirm concerns I had about previous repairs. You can tell they genuinely care about doing things the right way instead of just taking your money. What I appreciated most was the honesty. They didn't try to upsell me or pressure me -- they gave me real information and helped me make the best decision for my car. Finding a trustworthy mechanic is hard, and this shop gave me peace of mind. I'll definitely be coming back and recommending them to others.

Best shop in town! Everyone here is so kind and friendly. I had a check engine light come on and…read moreneeded to get my oil changed. Jesus took special attention to check and test everything on my car and found out exactly what was wrong. Their customer service here is top notch! You can tell they know about cars and aren't just trying to overcharge you. I highly recommend this family and their business :)

Perez Automotive is a family owned business…read more Jesus, Jesus Jr and Adrian have gone above and beyond when helping with fixing my aging BMW. We have found an honest, hardworking mechanics to help me and my family get all our cars needs taken care of. Give them a try and you will thank yourself for giving them your business. We are so appreciative of all their extra hard work! Jack