I use to be a loyal customer but my last few visits have been unpleasant- prices are high and I got significantly less quotes from other shops. The office manager, as noted in another review, is very rude- especially if you've been patronizing their business regularly for 5 years. I switched to another shop which is less expensive, more professional, friendlier and they provide transportation. read more

I was a Loyal customer since I moved to the desert in 2018. I will never ever go back. They now have some racists yahoo working the front office who absolutely does not know what he's doing, has no people skills at all. It's bad when you spend $850 for service because the check engine light came on. Then I pick up the vehicle only to drive it home for the light to go back on. This also happened last year, I gave them benefit of doubt and took it back only to experience a far worse experience. This time the idiot behind the desk, says we have no record of this vehicle, even though I spent $860 just the week before, to have it serviced. They call back and tell they need another $1100. I said for what????!? He gives me some lame excuse. But it was taken in for the same code, for work that I paired for. I told the idiot lave the car alone I'm picking it up and taking it somewhere else, since I now realize they have gone downhill in their service and repairs. When I picked up the vehicle they tried charging me another $145 for nothing. I told the idiot I'm not paying for your incompetence. Then he tried to keep my vehicle. Told him to try me!!!! This place only cares about ripping you off, because two tears in a row I experience the same issue. Needless to say I'm never taking any vehicles there ever again!!!!!! Rude ripoffs!!!!!!!! Stay away. Don't believe me try and share your experience, I guarantee you won't go back either!!!!!!! read more

I was visiting from out of town and my vehicle needed 65,000 mile service. After reading other yelp reviews, I chose to come to Performance Plus Automotive and I was not disappointed. Staff were fun to chat with, dogs were very friendly, I was tended to in a timely manner and at a great price! If I am here again and need automotive service, I will be visiting Performance Plus Automotive. I suggest you do too! read more

My go to shop for both my cars. They don't perform unnecessary work. They're honest about what needs to be fixed and upfront with the cost.

Brought my vehicle to the shop several times, but whenever I get it there the check engine light inevitably turns off. Now, that shouldn't matter because I know what code it's giving when the light turns on. Spoke with the mechanic about replacing a part to see if that would fix it. He said no problem, make an appointment. They're so busy that you need a weeks notice to get an appointment. When I came back a week later, they told me they can't work on it unless the check engine light is on. Wasted another week waiting only for the light for turn off shortly before I got to the shop. Long story short, I still haven't gotten my ride fixed yet. read more

These folks are helpful, honest and do excellent repair work. Really happy we found them through yelp reviews.

The did a great job on my brakes and were well priced. They were professional and the lobby was air conditioned which was appropriated!

10/7/18 Beth and Tony are great. Efficient, top quality work ... and 100% professional. I highly recommend them. read more

Needed a service to our car while passing through driving to Phoenix. What a great find. Awesome customer service and great pricing. Highly recommended! read more

I had a great experience with performance auto. They are very professional and knowledgeable and efficient in their work. The workers are friendly and very helpful. They completed the work on time and the cost was very fair. There is a sitting area where you can wait for your car if you like and fresh coffee in the morning. I highly recommend them for your auto needs read more

Was in and out with a transmission fluid change. Saw some pretty cool cars while waiting also

My son's car was broken into a couple days and the windows got smashed in. I was looking and calling around because I needed it fixed asap. Ultimately this business got me in the next day! I was very thankful read more

I wasn't sure what to expect because independent auto shops typically get a bad wrap for being untrustworthy but after seeing the good reviews here on Yelp and them having very reasonable pricing I thought I'd give it a shot, and Despite me being very late to my appointment, they were able to accommodate me and got my 2020 Kia Forte GT's oil changed very promptly, and they're all extremely nice and helpful people I'll definitely be taking my cars here from now on. read more

Responsive and amount charged as expected. Indoor and Outdoor sitting areas available. Fridays are donut days.

100% DISHONEST, Price Gougers, Unnecessary Work, Poor Workmanship, Owner and Managers discounted and dismissed my concerns, Did not allow me to state my concerns about the damage they did to my car. Then charged me to fix their damage. After that there was more damage. I made 6 trips for one repair. Smoke screen the whole way. Manager obstructed my attempts to speak with the Owner. Once finally contacted the Owner was insincere, and unprofessional. He was not willing to even listen to my concerns nor discuss or resolve any issues. This business does not deserve to have a good rating for anything! Stay away from this place. Never again! read more

I found this company in my search for fixing my Air conditioning in my 1992 Mazda truck. I called a few places and right off the bat they said I had to install a new system and maybe the cost would be between 1500.00 to 2000.00 dollars without even asking me to bring in my vehicle to take a look at it first hand. I finally was getting frustrated and found Beth at Performance Plus Automotive. She asked to bring in my vehicle and leave it for one day. She would have her technicians start with a cleaning of my system and refill with freon then check for leaks. It was going to cost almost 200.00 bucks. I was fine with that. I took in my truck and left it in their hands. Just a few hours later Beth called to let me know that it just needed to be flushed out and refilled and its blowing cold air again. That made my day. I am so pleased with their work and assessment of my truck to fix my air conditioning. I would definitely take my truck again to them to do any other services. Very trust worthy from the beginning . Thanks again Performance Plus Automotive and Beth,Tony and all the crew . read more

Performance Plus Automotive - Here's my 1992 Truck that Performance Plus Automotive helped me fix my air conditioning. Thanks again. .. - Auto Repair Near Me - Cathedral City, California

Made an appointment at 10:30. A/C not working. Left vehicle. Was called around 12:00 stating problem diagnosed and part was available to fix that day. (The car is a 2012 Genesis so that is sometimes not the case.). Received another call around 3:30 stating car work was completed. Ended up being. a burnt out fan motor which prevented the auto temp A/C unit for running. I was treated professionally and am fully satisfied with the repair. Will use their service next time I have a repair need. read more

I can't thank Beth and Brad enough for accommodating me after I heard something scraping my front tire area on my way to Rancho Mirage from LA. They were super busy, but took care of my car right away, and thankfully it was just the plastic cover to my undercarriage that was broken and hanging down. I definitely recommend Performance Plus! read more

Went here for the first time in March for a rear brake job had rotors turned and new pads charged 298.00 ! Kinda ridiculous if you ask me so I thought , Went back for what I thought was a warranty I went over my 36k miles but not the time well little did I know they couldn't honor the warranty cause I did rideshare you believe this! Anyway I didn't really have a choice cause I needed em done I got hacked for $495.41 for new rotors and new pads which took less then a hr to install I will not recommend this rip off place to anyone anymore please be cautious and check out various places before you commit to any total scammers!! I truly believe they took me for every penny I didn't have being a rideshare driver and knowing I needed brakes done ! This place is the most dishonest money takers I ever been to I will be posting my photos of my bills on twitter and every social media I can find do not go here get estimates some where else before you give your hard earned money away !!! I find it impossible to believe $800 for two sets of pads and one set of rotors and maybe 2.25 hrs of actually taking off brakes and putting them back on who does this to someone !!!!! read more

Let me be your angel. If this review saves one person the aggravation and cost of going to Performance Plus Automotive for major work then my experience will have been worth the hassle. I will start with bullet points on how you can check your estimate. If you feel like reading more, and how much I saved by going to another shop, I share my experience below. 1. Parts prices: Compare Performance Plus Automotive parts prices with any online retailer, for example, they charge $22.74 for an $8 spark plug. Marking up parts is customary for shops but the amount of mark up compared to what I can source at RETAIL is ridiculous. This really adds up, especially for expensive items. 2. Fluff work: Ask to make sure all the work is necessary, not just suggested, ie power steering flush and brake flush were not a necessary items for my vehicle. 3. Hourly rate: Performance Plus Automotive has posted that their rate is $114 per hour. When I sought out other opinions other shops plugged in the matrix for the work that was on my Performance Plus Automotive estimate, Performance Plus Automotive rate came to $160 per hour by alternative shop's matrix. My experience: I purchased a used Chevy Astro van with 75,000 miles on it and took it to Performance Plus Automotive to look at it and button up any issues it may have. The vehicle drove great and the main reason for me to bring it to a shop was the maintain engine light came on which suggested a tune up was needed. I wanted to beef up the shocks as well. After Performance Plus looked at my vehicle I received an estimate for $5432.58. I had sticker shock but thought perhaps I purchased a vehicle that needed the work. As I was in my Lyft driving away from the shop, relaying my shock, the driver suggested I look at the cost of parts and I started to compare their cost with online retailers. Many parts were more than double the the cost I could get at retail. I called Performance Plus and they said I could source my own parts but there would not be a warrantee on parts. I had the estimate with the part numbers and started sourcing. When I went into the auto parts store and told my story the attendant asked to see the estimate and suggested I get a second opinion as the work seemed fishy due to the parts needed. In particular the control arm replacement work they suggested. The the auto parts store declined my purchase of over $1000 in parts to save me money and hassle in the end. I went to an alternative mechanic in my area to look at the estimate and explained my situation. After this conversation I told Performance Plus Automotive to stop work and that I would pick up the van. I paid Performance Plus Automotive $450 plus a $48 part I brought in for the work they had started. So I paid $500 to get my van back. After researching and deciding on my new mechanic they looked at the vehicle and there was expensive work on the estimate that did not need to be done as well as work that Performance Plus Automotive totally missed, like new engine mounts as the engine was sagging. So, I would have paid nearly $5500 for work on a vehicle that still needed work. The new mechanic cost to button up my vehicle, shocks, tune up AND with all terrain tires and alignment (not included in Performance Plus Automotive estimate) saved me $3000! Seriously, 3 grand! Performance Plus Automotive is either inept or unethical. Either way, save your money and time. Shop around. Decide for yourself. Don't be fooled by the smiles and postings on their walls about good vibes and energy. read more

After looking up shops that look at brakes and after reading positive reviews I decided to take my car here back in mid August because my 2019 Mazda CX-5 brakes were squeaking. I was told by the main mechanic that my brakes were good through two more oil changes and that Mazda put cheap brakes on my car. I was charged a $100 and drove away with my brakes still squeaking and screeching. Fast forward to last week two months since I was at Performance instead of taking it back here I decided to take it to another mechanic for him to look at the annoying screeching brake sound. My rear brakes definitely had to be replaced because they were worn down pretty good and he showed me the pads and also he advised that there is a sensor mechanism that gives off that screech warning that they need to be replaced. I payed a little over $200 for both rear brakes to be replaced. Really didn't appreciate getting lied to that my brakes were fine and blame placed on the dealership that they were cheap and being charged a $100 for it. Really not honest and disappointed in this establishment. read more

I had a water pump and thermostat put on my 2018 Audi last December. Two weekends ago, the red engine light came on. I immediately bought the correct coolant and filled it after my car cooled. It was totally empty in 5 months. When I returned to the desert, I took it back to find out the problem. They have a 36,000 mile warranty. They could not diagnosis the problem...I brought it back today (engine light has not come on since returning to the desert.) This morning the coolant was leaking in my garage again and since it was recent and I had an oil change scheduled for 9:00 I took it in and explained again and took the photos. Not only is the front girl ALWAYS abrasive and border one rude but she seemed to have the oh well attitude....we can't find the problem.. after I paid I started to drive down the 111 and 4 times the engine red light came on! I pulled into the Audi dealership to fix the problem. The signs act like they will be helpful, but they are NOT! read more

Tony and Beth were an absolute pleasure to deal with. My mustang was making very loud squeaking sounds and GoodYear could not fix the rear differential. Had the engine cleaned and a few other things while I was there. Tony took really good care of me and I couldn't be more pleased. I usually don't post reviews, however, Tony and his team are well deserving of 5 stars +!!!! read more

Performance Plus Automotive - Auto Repair Near Me - Cathedral City, California

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While visiting in Rancho Mirage we were informed our brake lights were not working. Of course, it was LATE ON A FRIDAY AFTERNOON and we had to get back to Los Angeles. My wife found "Performance Plus Automotive" on Yelp, based on the great reviews. We immediately took our vehicle over to the shop and were met by Beth, who was extremely friendly and said "the problem would be taken care of." An hour before closing the problem was diagnosed and the part was located in Indio. The part was retrieved, installed, and the brake lights still would not function. We then met Tony (the owner) who went above and behind, and called in his master mechanic, who came in from home, and ultimately resolved the problem. We were there well after their closing time, and felt bad for preventing them from starting their weekend. Not only were Tony and Beth not going to let us leave without brake lights, they went even further and ordered us all dinner while we waited. They without a doubt lived up to their reviews!!! Not only do we have an amazing automotive repair shop in Cathedral City, we have some new friends. Old world customer service at its finest!!! Thank you, Ty and Vanessa read more

Talk about HONEST with INTEGRITY! They show you the part you need, order, and no charge tacked on. You pay the mechanics hourly fee. I had a state and water pump replaced and they checked out the entire 2008 Kia Serrento I bought from 1 owner 129k miles. $1500.00 including like new headlights covers they cleaned that I once could not see the road in front of me. Happy camper and a customer for life. read more

We are new to the area! Found their Yelp reviews promising. We took our 1999 Sebring convertible in for a check engine light. They did an oil change even though it was done less than 3k miles. Had receipt to show because sticker was missing on car. They also replace radiator hose and cap even though there was no leakage under car! Diagnostic $98 total over $300 bill ti pick up the car. It had not been fixed! We were given a courtesy pressure wash to add dye to find other leaking! There was nothing leaking before it was taken in, only light indicating service! Advise the engine needed more than $1500 in repairs. Car was maintained regularly! Marquee promises car wash after oil change. No wash provided. Told that staff was short! Did not return! Yelp credibility in question! read more

I am buying a vehicle in Palm Springs (I live in San Diego) and Performance Plus did an excellent and fairly priced pre-purchase inspection on the vehicle. I would not hesitate to use them again, if I'm ever in the Palm Springs area. Highly recommended! read more

A/C repair and oil change. They got me in the next day after my AC went out. The dealer was going to keep my car for a week. Nice folks, attentive and fair. I am glad I found them. By the way, they had fresh donuts and coffee while you wait. read more

Paulino was amazing. He regularly updated me with the purchase and shipping of items needed for truck lift. He also was quick to response and schedule service. read more

I have had three or four of cars repaired here over the years. The people are friendly and trustworthy. I do a lot of work myself but sometimes I don't have them time or equipment. They do QUALITY work and can always give you a reference for work they don't do like paint work etc. The prices for labor are reasonable and the best thing is they are upfront about costs, you never get a call or show up and have additional fees. Depending on the car (domestic or import) parts can be pricy and you sometimes you can find them less expensive. I have not had any issues using my own parts from time to time. I always refer everyone I know to Beth or Tony at Performance Plus. They haven't let me down in their quality work!! read more

Super helpful and got me a quote fast. Highly reccomend!

Tony, Beth and the guys at Performance Plus are the best in my view. Good service, trustworthy and friendly. When I took my beloved 13 year old car there for a second opinion, they reduced my repairs costs by literally hundreds to thousands of dollars. I was SO pleasantly surprise and delighted. I Love my car again. I'm going to keep her for a while! http://performanceplusauto.net/ read more

We were traveling through the area and brought our Jeep in for brake service. The owner, Tony, immediately greeted us and made sure we got our issue resolved. It was obvious that his customer service attitude is the shop's attitude. Beth got us right in for the work to be done...parts ordered and work scheduled quickly. Efficient, effective, and a great customer service attitude. Even helped us connect with a rental car company, to expedite our time in the shop, and Tony gave us a lift to the rental car co. Our brakes are working great now. Thanks Tony and Beth! read more

My car has not run this good in years! Always had it serviced at the dealer since new. Took it in to Performance Plus, could not have been treated better, very fair prices and lots of great info on what needs to be done when, so I can keep this car that I really like running much longer and like new. Truly I am a very happy customer! read more

Excellent experience. Will Absolutely go back. And referred friends there with confidence read more

Excellent customer service, had an appointment to check front end alignment, usually an $80 job. They checked my car and found the alignment to be spot on. Paid them $20 and went on my merry way. Have mucho respect for a shop that tells you a given service is not necessary rather than taking your money for no good reason. That is honesty over profit. Bravo! read more

If your looking for a great place to take your car don't pass this one up. I had been quoted thousands of dollars on repairs for my 2013 Toyota Highlander, I left the dealership feeling broken hearted thinking maybe I should just get a new car. I decided to get a second opinion and I'm so glad I did. Performance Plus was extremely knowledgeable, kind, and helpful. I ended up saving thousands of dollars and I'm confident I found my new go-to automotive shop! read more

These guys installed new glow plugs on my turbo diesel Sprinter. They made it look easy! it takes a specialist to work on Mercedes Sprinters. Good job! read more

Very Rude customer service. I asked for a simple cleaning for a gas tank and was asking about the procedure. I got a response of "if you keep me on the phone longer ill charge you more" then hung up. Guest what Bud, I am a yelper. Horrible Customer Service. read more

I bought the deal of the day for performance automotive for a car wash and cleaning the headlights. I took my car there and was very impressed with them. They were all very friendly and professional. My headlights were very cloudy and they spent a long time to clean them, they looked like new after they were finished. We just moved here from Texas and I was looking for a reliable and honest auto shop and I think I have found it. read more