I would like to give a huge shout-out to Deer Park Sewing & Vacuum in Deer Park, Texas, for their…read moreoutstanding customer service! About six months ago, I purchased a Hoover carpet cleaner that unfortunately stopped working while it was still under warranty. After contacting Hoover, I was directed to take it to Deer Park Sewing & Vacuum for repair. They went above and beyond by helping me receive a brand-new replacement machine. I truly appreciate their kindness, professionalism, and excellent customer service. Everyone was friendly, helpful, and made the entire warranty process easy. If you're looking for a business that genuinely takes care of its customers, I highly recommend Deer Park Sewing & Vacuum. Thank you again for your excellent service!

I brought a perfectly working sewing machine in for him to clean. When I got it back the needle…read moreup needle down, thread cutter and speed regulator would not work. He would not take accountability for breaking my machine. Told me he did the best work in the city and good luck in finding someone to repair it!

I read the reviews and then called the shop. John was straight up and to the point after explaining…read morewhat my mower was doing. I knew getting the warranty work done probably was a stretch since the mower wasn't stored for the winter correctly. John said he could have it done by the end of the day I said that would be great I came from Texas City and just give me enough time to get here before you close. We chatted a little bit more and John asked if I had time to wait he would get it done for me. I waited even got to watch as he worked on the mower! I drove by two other shops in Dickinson that were closer but I will return here for any of my small equipment if John can do the work!

I went to The Mower Shop for a new ignition switch for my lawnmower. It's a part only carried by…read morespecialty shops and not available at the big box stores. After John saw the part, he told me exactly how to fix it and not buy a new one. He even told me the trick to getting it mounted correctly again since it's magnetic and must be a specific distance from the flywheel. I told him thanks so much and told him I'd be back to buy the new one if I couldn't fix my current one. Well, I fixed it so I didn't need to go back. John provided EXCELLENT customer service even though I didn't spend a dime. I can promise him this...when I do need to buy something, I'll come back to his shop and buy it. Thanks, John. You're customer service was second to none.

Don't let the outside or the inside fool you. It look like you back in the 80's but the service is…read morefast honest and fair. If you looking for a place to get your vacuum fixed fast, this is the place to go.

it's close to my new house and i was in desperate need of a new vacuum. on first appearances it…read morelooks a little outdated but the owner was friendly and helpful. I ended up choosing a vacuum that was a little more expensive than i was used to paying, but i also always buy low end vacuums from walmart which never seems to last. this vacuum is awesome and he had very useful tips on how to take care of it. I also have a warranty with them so if anything happens i don't have to deal with the hassle of a big corporation, i can just walk in and drop off.

Wait a pain working with this company. They never pick up the phone, they never respond to…read morevoicemails, and they won't event respond to home warranty escalations to contractor relations. It's been like pulling teeth to get them to order a simple part and show up to install it. I kid you not the part is just a special screw. I've been living life without a microwave now for 4 months, and it's because this company can't get it's act together. Granted, I've rediscovered the joys of reheating food on my stovetop and there are bigger things in life to worry about. I'm just amazed by how this company is still in business if they refuse to help their customers.

I won't be using this place again. I had a problem with my 2 year old whirlpool…read morerefrigerator/freezer cooling and they came out and replaced the defrost terminator, basically a thermostat switch. The repairman had to take out the bottom freezer drawer to do that since it's in the back and he was pretty rough getting the drawer out. The charge to replace that switch was $400. Then, a couple months later the freezer drawer would hardly come out. I suspect the repairman damaged it while yanking out the drawer but he said it was the rails that were bad and that they he has seen this in many bottom freezer units. I'm not sure that's accurate. My wife and I both think he damaged it getting it out. Anyway, he wanted to charge us an additional $400 to replace the rails. We asked what the alternative was since we had already paid them over $400 to change a switch and he said we could try some silicone spray. Then he wrote us a bill for his visit and charged us another $95 to do nothing. Ridiculous and we will never use this place again. Now, my bottom drawer won't come out much, I've spent about $500 on a 2 year old refrigeration. By the way, they recommended this refrigerator when we bought it 2 years ago.

It cost me a total of 400 dollars to purchase this…read morerefrigerator and have delivered it has been leaking puddles of water on inside. I have warranty they've came twice and did nothing please check your appliances. they are going to let warranty expire before fixing it

i purchased a fridge and it started giving me problems from the beginning, i was told to wait till…read morethey got a new part and i had to constantly call for over a period of months. it was leaking, not keeping cold, ice maker not working. they fixed the fridge but not the freezer because my warranty was up even though i told them before it was up. now anything in my freezer goes bad.

AF has fixed several of our appliance issues. They are timely at fair pricing. With our wine…read morerefrigerator he worked with the company that sold the refrigerator to get the correct parts and it is working great. Thanks AF.