I wanted to share my feedback regarding the service at Perry's Quality Auto Repair for my Lexus RX350. They truly set the gold standard for honest, trustworthy, and exceptional automotive care. Here are the highlights from my recent visit: - Meticulous Inspection: The team performed a highly accurate, preventative check to locate and rule out any potential oil leaks. - Unmatched Honesty: They provided completely transparent, upfront advice regarding the inspection results without any pushy or unnecessary upsells. - Trustworthy Care: Their deep integrity and genuine customer focus give you total peace of mind regarding your vehicle's health. - Immaculate Shop: The exceptionally clean facility perfectly reflects their strict, high operational standards and premium care. Mo and Alex were awesome but everyone there are super helpful. read more

I received exceptional cooperation with Mo at Perry's, resulting in a favorable conclusion in my favor. Mo went far beyond what most companies might do, to ensure I was accommodated, including researching what was needed to resolve a difficult issue. I am so pleased and amazed at such great customer service. I highly recommend Perry's for anyone needing service or repair. I will always bring my cars for service here. read more

The A/C on my truck is running great after my Florida mechanic properly recharged the system. Cost me sixty bucks. Last year, the folks at Perry's told me my compressor was bad. Well, that bad compressor is still ticking. $800 saved.. read more

Thank you Ken. I appreciate for the customer service. Looking at my wife's CRV front skid plate. It was coming off on the freeway on her way home. Thank you for taking the time. Happy new year. read more

I had a problem with my air conditioner and heating and took my car into Perry's. This particular service turned out to require a proprietary dealer tool in order to diagnose so they took my car across town to the dealer, negotiated the repair cost down on my behalf and transported my car to and from multiple times to complete all troubleshooting and repairs. They did all of this without charging me and only passed through the negotiated discount rate from the dealer. It's not often you e counter a truly honest car repair service and even less rare to find one that goes above and beyond to provide superb service. Perry's meets this unique high mark and will be my mechanic for all future needs. read more

A very high quallity independent auto garrage. I have been going thetee for several ear -- Krn, thr oenrt, slesyd hs tooe adive to offer. THe acdt that he owns tthe same model of etruck (Tooyota) as I do just makes things go that much smoother for me. Ddan Simi Valley read more

Took my car there for the 50,000 mile maintenance and they did a good job plus staff was friendly and helpful.

Took my car in to replace my spark plugs and ignition coils. Gave me a great quote and did it same day service. Very friendly staff too.

Brough my BMW 335i here and Ken and the whole team were incredible. I've been to a few mechanics in Simi Valley but they all give the runaround, the people at Perry's fixed my transmission issue and now it feels like when I was driving the car back in 2018, great value, great pricing, easy and welcoming staff. The best mechanic in Simi Valley by far. read more

Ken, along with his assistant Alex and staff are very personable and professional. I had a starter issue with my truck, and they were quick to repair keeping me safe in my extended travels. I notice that they are kind to ALL customers that come into their office; always polite and accommodating. I highly recommend this facility for all your automotive needs. Their prices are reasonable, never gouging, and always cognizant of personal situations. read more

I have been a customer of Perry's for many years close too twenty-five years; they work on my daily driver as well as my early 70s classic. I have brought my car in for what I thought as serious problem, not the case, I have total trust and confidence, Perry's has a great team of mechanics Ken at Perry's is great, the shop has recently updated the service bays and office, nice addition. Alex is a recent addition to the Perry's office team, good guy as well. Bottom line, you are in safe and competent hands with Perry's. I just which I could find other service industries with Perry's Quality Auto repair integrity! Hal read more

Can't say enough positive things about Perry's Auto Repair. Based on past experience, I know the repair will be done at a fair price and quality service. Ken's the Best. read more

Highly Recommended I was referred to Perry's 3 years ago by a friend who has had much work done on her vehicles and has been very satisfied with the service. My wife and I are in the process of restoring an old Jeep, and we have had a lot of work done here. Ken is very helpful and will find the parts I want if factory parts are not available. He will stand behind the work, and will take time to make anything right if need be. I recently had to take my vehicle in for several issues, and some diagnostics. They kept after it until we figured out what was going on, and he didn't charge me for some of the time for the diagnostic work and got it done right. He will also not charge me for some smaller things (changing a lamp etc.) when working on a bigger job, I appreciate that. If I'm stuck, he will give me a ride which helps a great deal. It's a family owned and operated shop, so one does not have to deal with a disinterested, commissioned service writer just trying to ram as many invoices through each day as possible (and then acing as if he'd never seen you before if you come back with an issue.) Most important: Ken is honest and will shoot straight. The staff is family, the mechanics are friendly and helpful, so I'm really happy to have found this shop! This is why my friend has been going there for many years, and now we have as well. read more

I took a car I was purchasing here for an inspection and was told other than brakes and a possible leak, the car was in great shape. It's an older car and was to be expected but what I wasn't told was that I needed three engine mounts replaced - they were cracked or completely broken. The throttle body and trap hose was broken and needed replaced. And the knock sensor needs replaced. Basically $2000 dollars worth of repairs that they didn't find. If I knew, I could have negotiated the price down more but I trusted their opinion. They should have done a better job with the inspection and told me the truth about all the repairs needed. The car was only purchased a month ago, I'm so furious I trusted them. Sadly they knew the previous owner of the car so I think they were being shady on their behalf. My own fault for assuming they were honest. CUSTOMERS BEWARE. read more

Good prices and quality work. Most importantly, you can trust them to be honest about what you really need done.

Unfortunately We have had to take a few of our family cars into be worked on in the last month or so. Ken is honest and his guys do a great job if figuring out what's wrong with the car. They even take photos to show you the problem. I highly recommend Perry's Automotive. read more

I can't rave enough Ken the owner has been taking care of my vehicles for over a decade now, I don't trust anyone else, fair priced work quality and guaranteed. They are very personable, knowledgeable about the work, and what the vehicle needs, absolutely honest! Highly recommended. read more

No stars at all. I took my car in there to be worked on & a part was back ordered & I had to do all the legwork myself to run it down & work with the wholeseller to actually find the right part. He also rekeyed the car & it got unlocked from the outside. When I asked him about it. He flew off the handle & told me I was accusing him of making more keys which I didn't. They didn't work is all I told him. Then he told me to take the part I had done all day he legwork on & F off basically. I've talked to a number of really good shops & they told me it was a good shop. Before this huy bought it & it's been going downhill ever since C&M auto is a high quality shop. Take your car there read more

this is my famillys go to place when our cars need help. Ken is always attentive and fair and treats your car or truck as if it was his own.

I took my car because my air conditioner was not working properly. They are very honest automotive repair. They called me saying that a paper was blocking the air flow. They did not charge me for anything. I recommend them. Thank you for your help and being honest. read more

Trustworthy, efficient and straight to the point. I needed a brake service so that's what brought me into Perry's. I brought my vehicle in after a collision repair from another shop. It did not feel right after the collision repair and my vehicle was making a new noise. Ken got my car in same day, let me know I did in fact need a full brake job and a replacement on my right rear wheel bearing. He confirmed that the other shop had indeed failed to replace my inner tie rod, only replacing the outer tie rod. Thank you Perry's & Ken for the great service, keeping your customers safe & doing honest work. read more

This business was recommended to me and I am so glad I came here. Great work and customer service. This will be my go to auto repair. Seriously, I can not articulate how pleased I am with them. This is the business I would recommend to my friends and family. Glad to finally find an auto repair I can trust. Thanks Ken! read more

This is the second time we've brought our car in to Perry's Automotive service. We have been incredibly pleased with the service each time. Zach, who works the front desk and answers the phones, is always so polite and professional. We had one issue with our car that would possibly be covered under the dealership's warranty, and they were honest enough to tell us to explore that option. I will definitely be using Perry's Automotive service in the future. Five stars! read more

We recently took my wife's Acura MDX in for long overdue service. Plus other issues with vehicle we've been putting off. These guys, Ken and staff are GREAT!! They took care of all issues and got the car back that afternoon. Wish we would have brought it in a long time ago!!! I highly recommend these guys and will be back for all services ever needed that I can not perform. 5 star service for sure!!! read more

Can't say enough good things about Ken and his shop. He is extremely honest and does not take advantage of someone when they know little about mechanics. Took our car in and after checking it over 2 days and finding no leak, he never charged us. read more

Thank you so much perry's automotive for fixing my car. Way to welcome me to the neighborhood, not only did you fix my car in a short amount of time but I got one hell of a discount. I cant thank you and your team enough for your help. I found my new mechanics read more

1st time at Perrys for me. Made appointment, and they held to the appointment time, replaced both rear struts/ oil change, and looked over front end as I asked them to. Work performed is good and about 1/2 of the cost of previous shop estimated we used to go to ( and spend lots) wish had come here first, but live and learn. We will continue to use Perrys, was a good experience, he didnt try to sell us on all kinds of "needed repairs" Honest shop, no frills. not a fancy place. read more

I used to take my Honda Civic to the dealership to get repaired, but after the service warranty expired, I took it to Perry's after hearing raves about their service, fair pricing and honesty. (The trifecta in my book)! I have never regretted it, and I have been going to them since 2005. As a woman, mechanics usually try to pull EXPENSIVE wool over our eyes assuming women know nothing about cars. Perry's DOES NOT do this. The mechanics talk TO US, not at us. They are not condescending or dishonest. The service is EXCELLENT. What I love most is they CALL the car owner if they find some more repairs to be done to ask permission to do the repairs BEFORE doing them! (How's that for honesty)! As far as the negative reviews go, all people have an "off day," but the 5-star ratings far outnumber the negative. read more

Excellent service! I walked in while they were pretty busy and they took a look and diagnosed fast! Their quote beat 2 others by $180-$200+ my repair was fast too! Owner is a super nice guy! Highly recommend read more

I've gone to Perry's twice now, the second time was to replace the radiator in my 2005 Infiniti G35. The first time I went in, I had to have my car towed to the shop, which was recommended by my cousin who works for Napa Auto Parts. My cousin figured I needed a fuel pump based on the assessment I provided, but thankfully, before Ken authorized his guys to proceed with the fuel pump, he decided to check the gas tank. Lo and behold, it was empty. My fuel gauge had stopped working months before, which I could manage, but what I didn't know was that the sensor in the dual chamber fuel tank was broken. Bottom line, Ken charged me for an hour of labor since it was something he could not fix, only the manufacturer. Honest and reasonably priced. Perry's now does the work on all our cars! read more

Said they don't do fuel injector cleaning when I called and asked just got attitude from someone name Ken saying I'm wrong so I took a screenshot of the website. Just update your website correctly. Used them in the past for other things car related and they do a good job. read more

Perry's Quality Auto Repair - Mobile website - Tires Near Me - Simi Valley, California

I have been going to Perry's since 1999. I have never had such consistent, great service for any of my cars as I have with Ken. He is honest and his pricing is very fair. He is a great communicator, and I have never been led astray by any of his recommendations. His work is top notch, and you will not regret going to Perry's!! read more

I pretty much gave up working on cars roughly two years ago. My wife's check engine light came on so I decided to check it with my OBD2 tool which came back with a Cylinder 1 Misfire. With this information, it's possibly a bad spark plug, ignition wire (in our case, a coil-on-wire setup), or worse, a compression leak. I find Perry's Quality Auto Repair which is right around the corner from my home. We dropped the car off specifically identifying the problem. I get a call roughly two hours later stating the spark plugs, ignition wires, and a re-flash of the PCM (WTH) needs to be done which totaled over $600.00 or $400.00 without the PCM re-flash. Yes I was told a "PCM re-flash". At this point, I picked up the car the next morning in which I'm told there is a diagnostic charge of $55.00 which is supposedly 1/2 of what the actual charge is. $110.00 for a diagnostic charge? Are you guys SICK???? That's the last time I will ever trust any auto mechanic service. I purchased the coil-on-wire setup, spark plugs, gap tool, anti-seeze, and some gloves from AutoZone which was a little under $150.00. The entire process took me 35 minutes and now the car is running great. Looks like I will be setting up my garage again for this type of work. P.S. Your labor charges are outrageous. Excellent way to screw your customers. read more

We've been taking our cars to Perry's for years and as far as I know they've been honest about what our cars needed. Recently I took our Honda Civic in to see why the air conditioner wasn't working. Ken told my I needed a compressor and blower motor resistor and would cost me around $350.00. I had a feeling it was something electrical so I went and bought the resistor and put it in myself. It cost me a total of $33.00. If I didn't check it myself they would have gotten away with selling me something I didn't need. I won't be brining my cars there again. read more

I've been taking my cars to Quality Auto for many years (when Perry took it over from Ralph and they were on Easy St., now to Ken) and have always had a great experience. They get the job done right the first time and stand behind their work. I've had instances where the dealership says I need repairs, but when I take it to Quality Auto, it turns out I don't need them or the issue isn't as urgent as the dealer made it out to be. Just recently, I took the car in to have the tires rotated. Quick in and out, move some tires around, easy. However, during the rotation, the "heads up" mechanic noticed some play in one of the wheels on the front of the car - not noticeable driving, but enough for the mechanic to see. Turns out, one of the control arm ball joints was worn and loose and needed replacement. Great heads up by the mechanic! Thanks, Ken! read more

They took awesome care in doing the best work possible for my beautiful card thank you For the quality auto repair

I have had each of my cars serviced and repaired at Perry's for years. Honda, Mercedes, BMW, Toyota and Nissan, it does not matter. Always honest, always fairly priced and the work always done right! You need a good Lawyer, good Accountant and good Mechanic.... I'm glad I have all 3. read more

Well I went back too Perry's and had some work done on my vehicle. Ken fixed my water pump and all other leaking issues. (Aka gaskets! ) The thermostat in my vehicle was changed too. The only thing that seemed odd to me was my windshield wiper reservoir box "y" connection when receiving vehicle back was disconnected and broken. I took a picture of it and called Ken. I was also having issues with the new thermostat running cold blooded. I had Ken Change too a 192 OE instead of the 180 put in. Runs better now. Ken fixes broken "Y" connection no charge and new thermostat 192. I'm happy for now. Perry's has upped their star with me. read more

Very happy customer. Was driving home from work and my car started acting up, luckily at time did not have my kids and I was just entering Simi. I called my parents they referred me to Perry's . Dropped off my car overnight and completed envelope form and dropped it in the drop box. I called next morning just so I can properly introduce myself and address the car issue but my surprise they were looking into it already based on the details I privided. Hour or 2 later got call and authorized for them to proceed. High Five on that for asking first and explaining to me in detail as what the issue was. Ken is great and the lady at front was super nice ! I'm a Happy momma who now has her one and only car back and less stress !!! read more

I only trust Perry's with my car. They are honest, and trustworthy. They will even go out of there way to replace a brake light (without addt'l cost) that I never got around to fixing. Now that's exceptional customer service. read more