I didn't didn't even buy a car from him. That says I can't begin to express or find the words to…read moretell you how great this experience has been with this gentleman. We were communicating while he was out of town and I would have gladly bought a car from him. Instead I bought a car from somebody who will say is just basically I got screwed. And Chris is going out of his way to help me even though we have never done business. That is such a rare quality that I can only hope that anybody with enough sense would see this and buy a car from him. He has been overwhelmingly supportive, offered his help as best he can wherever he can, and even stayed in touch just talking back and forth about how badly things have turned on for me with the purchase of the car I made from somebody on Craigslist who is also a wholesaler kind of guy. Anyway five stars aren't enough. I'm sure whatever products he have or quality products. But beyond that the integrity, the kindness, the actual caring far beyond what must anyone would be used to or think possible. In fact I'm trying to find a way to get rid of or get out of what I bought and get something from him. I begun telling everybody about him. Anybody looking for a car. Again what an incredibly beyond professional professional doesn't describe it because he's beyond professional what an incredibly kind thoughtful and helpful human being

Needed a safe reliable car for a new driver. Settled on a Subaru. I felt that if I got at least two…read moreyears out of it I'd be breaking even. Check engine came on as I drove it home. I brought it back the next day and Chris offered me cash for the gas spent. I appreciated that. It's been nearly 6 years and no major problems. I've read through some of the negative reviews here and best I can say is, if your buying a used vehicle, do your due diligence and have your mechanic check it out before finalizing. I did and ours is still running fine.

Ordered a car part online and picked it up at the dealership with no issues. Parking was easy, the…read moredealership was clean and organized, and the staff at the parts counter were friendly and helpful. Thank you INFINITI

Do NOT work with Phillip Miller. I called to negotiate over the phone and they refused to want to…read moreremove the Stargard security system which they add onto every car. $1500 for something that costs under $100. He kept pushing that vehicle thefts are up, spewing fake facts at 30%. The guy doesn't know how to stop yapping. If we don't meet in price, fine, but don't lie to your customers spewing fake facts. Update: they're still refusing to remove the add-ons. $450 for door edge PPF. And $1500 for the Stargard GPS. Go to Nissan Hayward, they're willing to remove the add-ons. Do not work with Raul or Toan.

Butch was wonderful in helping me find my first big purchase.. a car! He was very open to my…read morequestions and welcomed me into the experience with a family-oriented attitude. The whole feel of the place made me feel much more comfortable with the process and it seemed that he really understood what I was looking for. I've since recommended this place to some friends who were asking and haven't looked back since. Thanks to Butch and his family for such a great experience.

Yesterday after work I called to inquire about a 2007 Honda Civic. I talked to Shane, the owner. He…read moresaid the car was still available. I went down there and walked the lot. I found it quickly. It was unlocked so I was able to sit in it and inspect it closely. Shane and another sales associate were inside the building. They both greeted me and welcomed me to the store. He got the keys for me and let me take it for a test drive. Upon return I decided to purchase the car. I had been looking EVERYWHERE for a affordable Honda Civic in good condition. We negotiated and agreed on a price and made the deal. I had a unique situation; I live in Stockton and had no way to get the car home that day. He allowed me to keep it on the lot until the next morning. Shane and his team are not stereotypical sleaze bag used car salesmen. Customer service and a welcoming atmosphere are a priority at The Car Store San Jose. They've been in business since '77 for a reason. They suit all budgets and I will be recommending The Car Store to my friends. 5/5 Stars

Arkady was highly recommended, even so our experience exceeded all expectations. We got a full…read moreservice and assistance with securing our first lease within 2-3 weeks of arriving to the US. We got the car make and model we wanted, a competitive lease price and help negotiating with the insurance companies since we only had international licenses to start with. Highly recommended! and we will definitely come back for our future cars.

It was time for us to upgrade the family hauler, so the long research process began…read more.. Long story short, Arkady got us the car we wanted just under MSRP. Nothing to brag about right? But, in a market where cars are in high demand, supply is drastically low, and are selling for $10k+ over MSRP... thats as good as it gets. We were referred to Arkady through a friend. Hubby has a long history in retail sales, so the car buying experience has always been... eventful, as everyone knows. But now with 2 toddlers in tow, we weren't able to dedicate the months-long research, wheeling and dealing, and multiple dealership trips all over the Bay Area to get what we wanted. So we decided to give Arkady a try. We told Arkady what we wanted. SPECIFICALLY what we wanted. Down to the T. A brand new Platinum Highlander Hybrid in Pearly White. A special order color, in a very sought after trim level and combination. Arkady looked and found us a few, but we weren't ready yet. So we waited. And the aftermath of COVID was in full affect. The dreaded chip shortage. Dealer lots were empty, cars were being bought up like no other, and the market is now flooded with buyers willing to pay top dollar from a supply pool that would disappear with a sneeze. Unfortunately for us, we just couldn't afford to battle with ballers, so we waited, hoping Arkady could find us a deal. Luckily, Arkady was able to place us an order with the Toyota Factory for our specific car, in our specific trim. We waited a few weeks, putting our trust in Arkady, and we finally got the call. The vehicle had landed and was ready for us. Everything we wanted, as we had requested. Even in this market, he was able to get us below the MSRP, which is absolutely mind blowing. He promised, and delivered in spades. His cost of service is worth its weight in gold. The process was painless. He was prompt with his communication and was always straight forward. On delivery day, we met at his office and spent no more than 15 minutes doing paperwork.... to buy a car... that was tailor made to our specification.... at a deal we were more than happy with... We cannot emphasize at how valuable his services were to us, and our family thanks him greatly. Remember the kids? They didn't even have time to even THINK about throwing a tantrum before they were buckled up in the new car and we were on our way. Arkady runs a no-joke, no-frills, get-it-done business. He saved us a lot of time, stress, and yes, money during the car buying process, and has a customer for life. Thank you, Arkady, for all that you've done!

This is the third car I've purchased from Steven, and once again, the entire experience was easy,…read moresmooth, and stress-free. From trading in my previous car to purchasing my new one, Steven made the whole process quick and convenient. He gave me a great value for my trade-in, which I originally purchased from him, and he also helped me get one of the best rates compared with all the other dealers I shopped around with. Steven is honest, straightforward, and very easy to work with. He doesn't pressure you or waste your time. One of the biggest advantages is that he can even deliver the car directly to your home, which saves so much time compared with spending hours sitting at a dealership. After buying three cars from Steven, I can confidently say that his service, pricing, and overall experience are better than any other dealer I've worked with. Highly recommend Steven to anyone looking for a smooth, honest, and hassle-free car-buying experience!

The sales staff at this dealership were totally upfront, honest and impressively knowledgeable…read moreabout old cars. Their opinion of these cars jibed with the consumer reports on these cars but they had much more detail. I would have loved to do business with them but unfortunately I had already picked the make of the car and I knew what I was looking for in terms of mileage. It's a small dealership and they had nothing resembling what I wanted. I noticed the prices were competitive. They charge invoice for new cars but they order it for you. Just test drive the cars by going to the dealership. Then come back and order your new car.

I was introduced to Howard by a friend when I was urgently needing a car. At the time, I was pretty…read morelost and haven't decided to go for used or new cars, so I really appreciate that he offer free charge in the beginning service so that I can still do my used-car research while he helps look for new ones. Howard was very efficient and found a car with a very good deal within three days. He provided great advice and was easy to reach out. I end up with the new car I want with a really good price. His service was really helpful and I enjoyed a lot!

Howard was able to find me the exact 2025 Toyota 4Runner Platinum that I was looking for within a…read morefew days !!! He was able to find one that was in-transit to the US which was luck in itself since Toyota is not building to many Platinum models. Definitely recommend his service it's A+++

Stop letting your team members, loan agents ect commit fraud by signing lian contracts, selling…read morecars with major mechanical issues, using the "yoyo scheme" to sell cars. Use fair pricing, stop adding extra fees without the potential buyers knowledge. Your forms need to have dates, a contract should not be submitted without potential buyers knowledge. Fix all of your wrongs. Use integrety, honesty, caring and morals in your family owned buusness..

Scammed by DGDG…read more Last year, I sold my fully PPF-wrapped Tesla Model Y to DGDG. During the evaluation, they told me they had to deduct $1,000 from the offer because the car was wrapped and they needed to remove the wrap before reselling it. I accepted the reduced offer based on that explanation. Months later, I was contacted by the person who bought my old Tesla. He found me on LinkedIn to ask some questions about the car. To my surprise, he told me the car was sold to him with the full PPF wrap still on it. I immediately called DGDG to understand what happened. Their response was, "You agreed to the final selling price, so there's nothing we can do now." I spent over 90 minutes trying to reach a manager. Everyone I spoke with said, "I'm not responsible; I'll connect you to the manager," and then the line got disconnected. When I tried to call back, I received no response. When I finally got connected with a manager, she said, "The buyer wanted to have the PPF, so we didn't unwrap it." And while I was still talking to her, the phone got disconnected again. I called back, but no one answered. This was a clear case of deception. They reduced the price claiming they had to remove the wrap, then sold the car as-is with the wrap still on, profiting from my loss. Avoid doing business with this DGDG. If they ask to reduce your car's value for any reason, demand clear documentation that explains the breakdown of the final offer and the reasons behind any deductions. Do not rely on verbal explanations. I regret trusting them.

Headline: 35+ car purchases later, I've finally found the perfect experience…read more "I am incredibly impressed with Capitol Hyundai's 'No Brainer Hassle-Free' process. In the last six months, I've purchased both a 2026 Tucson Hybrid Limited and a 2026 Ioniq 5 Limited here. Stephen Fitch was an exceptional sales consultant. As a 74-year-old who has purchased over 35 vehicles, I've seen every dealership trick in the book. Stephen was a breath of fresh air--patient, knowledgeable, and zero-pressure. I especially appreciated that there were no 'required' add-ons like paint sealant or fabric protection marked up over the MSRP. I was able to negotiate fairly, utilize dealer incentives, and secure Hyundai rebates that saved me significant money. Danielle Torres made the paperwork a breeze. She presented warranty and service options informatively, but remained professional and pleasant when I declined. A huge plus: she scanned everything and sent it as a PDF rather than handing me a heavy stack of paper--perfect for my electronic filing system. Before I drove off, Stephen took the time to ensure I was comfortable with the high-tech features of my new EVs. The dealership is spotless, well-managed, and the detailing team did a superb job. If you want transparency and a higher standard of service, look no further than Capitol Hyundai and the DGDG group."

I don't normally leave reviews, but after everything I've been through with Capitol Hyundai, I feel…read morelike I need to share my experience. Just a couple of weeks after having my 2025 Hyundai Santa Fe serviced here, my car started having serious electrical problems out of nowhere. First, all of the warning chimes stopped working. Not long after that, the car completely died and left me stranded more than once. This is my only vehicle and the one I rely on every day to get to work, so this wasn't just an inconvenience, it completely disrupted my life. What frustrated me even more was trying to get help. For three straight days, I called the dealership over 15 times. I called the main service number and even tried calling several service advisors directly. I couldn't get through to a single service advisor. Every time I spoke with the front desk, I was told my information would be passed along and that someone would call me back. That never happened. After getting nowhere, I finally had to take time out of my own day and drive to the dealership just to talk to someone face-to-face. That's when I met Devin. I do appreciate him taking the time to speak with me and getting my vehicle scheduled. During our conversation, Devin explained that their phone system had been having issues. I understand that technical problems happen, but as a customer, that's hard to accept. If the phone system isn't working, there should be another way to make sure customers are taken care of. A dealership shouldn't have customers calling for days, leaving messages, and never getting a callback, especially when their vehicle has left them stranded. This also isn't the first issue I've had after getting my vehicle serviced here. My service history shows I've had multiple concerns over time, and it's gotten to the point where it's difficult to trust the service department. To make things even more frustrating, I was told that if my vehicle needs to stay for diagnosis, I'd have to pay out of pocket for a rental until Hyundai decides whether the repair is covered under warranty. I understand that's their policy, but when your only car suddenly dies without warning, it's hard not to feel like you're being left to deal with everything on your own. I'm not upset because cars break. Things happen. What I'm disappointed in is the lack of communication and customer service. I shouldn't have to make more than 15 phone calls over three days, never receive a callback, and then physically drive to the dealership just to get someone to help me. I genuinely hope Capitol Hyundai improves the way they communicate with customers because no one should have to go through an experience like this. A service department isn't just there to repair cars, it's there to support customers when something goes wrong. Unfortunately, that wasn't my experience.