Headline: 35+ car purchases later, I've finally found the perfect experience. "I am incredibly impressed with Capitol Hyundai's 'No Brainer Hassle-Free' process. In the last six months, I've purchased both a 2026 Tucson Hybrid Limited and a 2026 Ioniq 5 Limited here. Stephen Fitch was an exceptional sales consultant. As a 74-year-old who has purchased over 35 vehicles, I've seen every dealership trick in the book. Stephen was a breath of fresh air--patient, knowledgeable, and zero-pressure. I especially appreciated that there were no 'required' add-ons like paint sealant or fabric protection marked up over the MSRP. I was able to negotiate fairly, utilize dealer incentives, and secure Hyundai rebates that saved me significant money. Danielle Torres made the paperwork a breeze. She presented warranty and service options informatively, but remained professional and pleasant when I declined. A huge plus: she scanned everything and sent it as a PDF rather than handing me a heavy stack of paper--perfect for my electronic filing system. Before I drove off, Stephen took the time to ensure I was comfortable with the high-tech features of my new EVs. The dealership is spotless, well-managed, and the detailing team did a superb job. If you want transparency and a higher standard of service, look no further than Capitol Hyundai and the DGDG group." read more

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I don't normally leave reviews, but after everything I've been through with Capitol Hyundai, I feel like I need to share my experience. Just a couple of weeks after having my 2025 Hyundai Santa Fe serviced here, my car started having serious electrical problems out of nowhere. First, all of the warning chimes stopped working. Not long after that, the car completely died and left me stranded more than once. This is my only vehicle and the one I rely on every day to get to work, so this wasn't just an inconvenience, it completely disrupted my life. What frustrated me even more was trying to get help. For three straight days, I called the dealership over 15 times. I called the main service number and even tried calling several service advisors directly. I couldn't get through to a single service advisor. Every time I spoke with the front desk, I was told my information would be passed along and that someone would call me back. That never happened. After getting nowhere, I finally had to take time out of my own day and drive to the dealership just to talk to someone face-to-face. That's when I met Devin. I do appreciate him taking the time to speak with me and getting my vehicle scheduled. During our conversation, Devin explained that their phone system had been having issues. I understand that technical problems happen, but as a customer, that's hard to accept. If the phone system isn't working, there should be another way to make sure customers are taken care of. A dealership shouldn't have customers calling for days, leaving messages, and never getting a callback, especially when their vehicle has left them stranded. This also isn't the first issue I've had after getting my vehicle serviced here. My service history shows I've had multiple concerns over time, and it's gotten to the point where it's difficult to trust the service department. To make things even more frustrating, I was told that if my vehicle needs to stay for diagnosis, I'd have to pay out of pocket for a rental until Hyundai decides whether the repair is covered under warranty. I understand that's their policy, but when your only car suddenly dies without warning, it's hard not to feel like you're being left to deal with everything on your own. I'm not upset because cars break. Things happen. What I'm disappointed in is the lack of communication and customer service. I shouldn't have to make more than 15 phone calls over three days, never receive a callback, and then physically drive to the dealership just to get someone to help me. I genuinely hope Capitol Hyundai improves the way they communicate with customers because no one should have to go through an experience like this. A service department isn't just there to repair cars, it's there to support customers when something goes wrong. Unfortunately, that wasn't my experience. read more

I've been meaning to write this review for awhile now. 2011 Hyundai Elantra. We had issues with the car in 2021 (within the 10 year warranty). The car was shaking, so we brought it to Capitol Hyundai. They replaced some coils under warranty. Next year (outside warranty), the same issue. They said we needed a new engine ($8k). I'm no detective, but that sounds like they put a bandaid on it that lasted long enough to make sure it went past the warranty period. Why ever buy a Hyundai again if the local dealership does shady things so they don't have to honor the warranty. What's a 10 year/100,000 mile warranty worth if it's not honored. We were already in the market for a new car at the time...an Elantra Hyundai. Good price and lots of features. So they made $8k in the very short term. Lost out on $25k+ in the near term. Lost out on all future maintenance and repairs. All that money went to Toyota Sunnyvale instead. Currently, we've been looking at new vehicles to replace a 2014 Mazda, so they lost out on $40k+ and the subsequent maintenance and repairs. Yeah, we're those people who go to the dealerships for maintenance despite the high prices because of peace of mind. The only way we'd ever entertain buying Hyundai again is if they refunded us back the $8k and the money we spent on a rental car while waiting for the engine replacement to be installed. read more

We had a wonderful experience at Capital Hyundai! Eric was our first point of contact, and he was friendly, welcoming, and kind from the start. We actually left to visit a few other dealerships to explore our options, but we didn't like how pushy the salespeople were elsewhere. We decided to return to Capital Hyundai, and Eric introduced us to Marco. We are so glad he did! Marco was patient, professional, and never made us feel pressured. He took the time to work with us and helped us find a deal that allowed us to bring home a new car and start making new family memories. The entire experience was positive and stress-free. We highly recommend Capital Hyundai to anyone looking for a vehicle. 10/10 recommend! If you visit Capital Hyundai, ask for Marco you'll be in great hands! read more

Capitol Hyundai - Car Dealers Near Me - San Jose, California

I have been in the automotive industry my entire professional career. I am extremely selective about who I will work with for my and my family's automotive needs. I want to thank Eric Wong and the entire team for exceptional treatment and more respect, honesty, and kindness in my family's recent purchase. The diplomacy and treatment throughout the entire process was second to none! Thank you, again! Sandy and Frank read more

Forgive me Capitol Hyundai for not posting this review sooner. But you are partially to blame since I find myself driving my new Kona from you folks way more than I thought I would. It all started when came in to get my Kona serviced and maybe talk to someone about what options I had when the lease was up. I lucked out and talked to Eric. And when / if you go, ask for him. He listened to what I was looking for then gave me a ton of different options that best fit my needs. Long story short, I got the new Kona N line in denim and never looked back. Talk about upgrade. This car is such a sweet ride. It has all the safety features I look for (and grown to expect from Hyundai) and then got some more on top of that. And don't even get me started on the all other bells and whistles - i.e. the impressive entertainment display. I'm a fan of Hyundai and am feeling how this dealership embraces how Hyundai goes above and beyond to make their customers feel valued and taken care of. read more

Terrible service experience the team there. Hyundai y due to poor service and dealership experience. They lie and waste customers time, and are not upfront or transparent about their process. Third rate service that reflects poorly on DGDG and Hyundai corporate. Dont appreciate the sleaziness of ken nguyen. read more

I'm extremely frustrated with the lack of communication and basic customer service from Capitol Hyundai's service department. My vehicle has a seat belt recall because the buckle does not always click into place. I scheduled an appointment last month and called the day before to confirm. I was told they did not have the parts and that I would need to come in so they could check my VIN and then order the parts, I asked why I couldn't provide my VIN over the phone since this is a know recall under warranty, and I was told they couldn't do it that way. I was also told it might be another month before parts were available. I canceled because I was not going to drive out and sit at a dealership just so someone could look at my VIN. I rescheduled for a later date and left a note asking to be contacted if the parts were not in. I never heard back, so I called today to check before keeping the new appointment. That is where things really went downhill. I called the number provided in the email multiple times, waited on hold for long periods, had calls picked up and immediately disconnected, and was repeatedly sent to voicemail. When I finally reached someone through the main number, I was transferred to service, put on hold again, and the call disconnected. Twice. I asked to speak with a supervisor and was placed on hold again, only to end up with a ringing phone that no one answered. After calling yet again, I finally reached a representative who listened, apologized, and confirmed that yes, they do have the parts for the seat belt recall. That was literally the only information I was trying to get. I am giving two stars only because the last representative was polite and helpful. Otherwise, this experience would have been zero stars if that were possible. I have never had such a difficult time getting a simple answer from a dealership. read more

I recently bought a slightly used car at Capitol Hyundai. The entire process, which required some patience on their part, was delightful and informative. The car had a random issue, not under warranty. They fixed it for free anyway. Only a short time for my evaluation, but so far, so good. read more

We leased a Ioniq 5 from Hong Tran. The entire process was effortless. We got a great deal even better than we thought we could get. Hong was patient and answered all our questions. His follow up was excellent. We also just had our first service. Rolf Wick's communication and follow up was excellent. We will definitely be purchasing or leasing our next Hyundai maybe the Ioniq 9 from Capitol Hyundai. We like our Ioniq way better than the Tesla Model 3 we had. I love the dedicated function buttons over having to go in the infotainment system to make changes. My only gripe is I have to select I-Pedal every time. read more

My air conditioning in my hyundai tucson was smelling musty so I opted for an evaporator core cleaning. The cost was 241 dollars. I was told everything was done I went to pay I was hit with a seven dollar charge just to use my credit card so I use my debit card. I went to my car, turned on the A C . I was hit with a shower of suds. I told the service guy devin miller , this is a problem . He went out there right away with two maintenance techs to check it out. Apparently they found humor with my predicament all three were laughing at my expense. They did fix the problem. For all I know they ran a bubble bath through my ac for 241 dollars . Gemini A.I. has this job priced at 115 dollars. I paid double to be ridiculed and have possible bubble bath in my ac . I did get a card from devin for a free oil change and tire rotation , he did try to make it right . This hyundai was the first new car I finally able to buy in over 20 years. I am boiling hot right now 8/4/26 this happened this morning. I can't bring myself to trust these people again , especially with brakes or the CVT . Let the buyer beware. read more

I had a wonderful experience with the car sales department. I purchased a 2025 Elantra that I am very happy with. The service department is a completely different story. My Elantra was recalled to fix a software issue. I made an appointment, arrived at the service department at 9:33 for my 9:30 appointment. This was an effort for me because I live 50 miles away. I waited 30 minutes for a service rep to check me in. After check in, I was told the vehicle would be ready between 12 and 1. I finally got my car at 3 PM. The excuse was they were backed up. That is my 1st and last visit to the service department. read more

Be very careful before buying an extended warranty from this dealership. In my opinion, this is one of the worst parts of the car-buying process: warranties that may have a real wholesale cost closer to hundreds of dollars, or around $1,000, are sold to customers for $3,000, $4,000, or even $5,000. Then that amount is rolled into the auto loan, so the customer also pays interest on it for years. In my case, the warranty was sold on a brand-new Hyundai that already had factory warranty coverage, but the overlap was not clearly explained to me. By the time the vehicle reached the mileage where extended protection would actually matter, the warranty had already expired. So the customer pays thousands, finances it with interest, and when the coverage is finally needed in a meaningful way, it is no longer there. To me, this is not transparency -- it is a deeply unfair business practice. read more

We had a great experience with Capitol Hyundai. First of all, it is big, the sales office is bright, airy and very comfortable. We were greeted once we stepped foot inside, any sales person was happy to assist us no matter how small the task. I called to check for their inventory situation and I could make an appointment immediately for the next 30 minutes. I was early and disrupted the sales person's lunch but he quickly put his food aside and jumped in to help. Hong was the best! Other than the normal discussions about what we are looking for, what type of cars have we experienced before, etc etc, he shared his personal experience with us as it happens that he is also driving that car. He even led us to his own car and let us try out the seating and feeling while our new car was being washed so that we could save some time and made it to our dinner on time. What I liked the most is that Hong had suggestions above and beyond just getting the car. He gave us great tips on tinting the car, where to get the all weather floor mats, and what is the best way to make appointments for services. Once he understood our financial plan for the car, he also gave us great suggestions on how to allocate our capital. All in all, we were in and out in about 3 hours, good efficiency. Both Hong and his manager Billy also followed up after the purchase to make sure we are ok with the car. I also texted Hong about some questions as we tried out the car more and he was always responsive. If he was out, his manager jumped in to fill the void. So my suggestion for Hyundai shoppers, prioritize trying out Capitol Hyundai first. If you can, ask for Hong and you'll be well taken care of! read more

Eric helped us out with purchasing my first car and he made the process very simple and easy. Almost 0 hassle with looking at the car, negotiation was easy, and all the paperwork was filled out without any problems. And with Eric, the test drive was pretty fun! Car was ready for me to take off the lot pretty quickly and now the beauty is parked in my driveway! Was in and out of the dealership within 4 hours. Would definitely come back and recommend Eric if I ever wanted to buy another car! read more

Capitol Hyundai - Car Dealers Near Me - San Jose, California

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I came in for a recall service appointment and found the front desk staff to be extremely unhelpful. It was frustrating dealing with a team that came across as unprofessional and treat customers in a condescending manner. I overheard one staff member guilt-tripping a customer for wanting to add additional services. There were also instances of staff behaving inappropriately, loud, exaggerated yawning back and forth as a joke, and another employee taking a personal call, referring to their significant other as "honey" while discussing dinner plans. Based off my experience being here for a few hours & there are more moments I can speak about. They do not care for customer service at all or have the slightest kindness or empathy for their customers. I am someone who has worked in hospitality for YEARS. They need to do better than this... read more

Even though we were excited to purchase a new family vehicle that quickly went south. When we were making the deal we included in our pricing all weather mats. They told us they didn't have them that day but could get them to us 1-3 days. After several texts and emails 2 weeks later gave us only partial mats! When we followed up With them again they said they would check on it. A week later still no information. I reached out once more and the manager texted me back apologizing and said it would be resolved and get me an answer in the AM next day. Long story short no call no text. Very poor customer service. Again this was something included in my price of the vehicle. I'm purchasing the mats myself I do not want to keep wasting my time. Consider another place to purchase your vehicle! For your sanity read more

(Late post). In August, We were looking for a used hyundai kona for my daugther for about a month. My husband saw it on their website and contacted the dealership to see if it was still available. He spoke to Dale and he was awesome! We didn't know anything about Hyundai or "certified used vehicles". His knowledge about the car and Hyundai's certification put us at ease and we bought the car. The whole process from start to finish was smooth. Thanks Dale! read more

Extremely frustrated and upset about my experiences with the service department advisor. Like other reviews mentioned, it's nearly impossible to get ahold of a service advisor. At some point I drove myself down there to get answers since I never got a call or text back the whole day. I got an excuse that they were short staffed. My recent 2 experiences are both the same - can never get ahold of the service advisor, in this case Ken. Funny enough, I have no issues getting in contact with sales. If you're not spending money, they will not care to offer you basic customer service. I'm super upset about my experience today. I waited over 30 minutes for a rental car drop off from Enterprise. I asked Ken if I can go in person there to see the hold up, which he said I could. Imagine my surprise, being told by Enterprise that they never received the request for a rental. It's absolutely RIDICULOUS on the unprofessionalism. My car is getting fixed for a warranty covered request. Not coming back here after. read more

Hi I come to this place so many times Always service nice people but this time was lady her name was Jase she was very much rude and attitude we are going there pay our money want to have warming friendly service read more

If I could give zero stars I would. I have had nothing but problems with both my Ioniq PHEV AND the service department since we bought the vehicle in 2020. Too long to go into it but my current complaint centers around the entire trunk paint fading. Which I of course went to the dealership LAST YEAR and opened a claim. I have yet to hear back! I have called and called. Left message for the manager of the service department and hearded absolutely nothing back from. I hate both the car and the dealership and would never recommend either to anyone! ZERO STARS IF I COULD. DO NOT BUY from these people. Once the deal is done they could care less about you or your car!!! read more

This is the worst dealership I have ever bought a car from. Do not trust anything they claim. Once you purchase a car from the they do not care about you as a customer. They WILL not support you when you have a problem. They sell products that they do not stand behind. Spend your money somewhere else. This organization is not reliable. read more

The returning leased vehicle process is terrible! The staffs and managers here are irresponsible when taking the returned car. I told them that DMV send us registration form to pay registration fee due one month after this day. They told me that there is nothing left to do after returning the car, but two months later, DMV sent us the penalty for not paying registration fee. I came back and asked Captiol Hyundai. They told me just ignore the penalty. But, when I asked what if DMV kept sending the increased penalty or even it may effect our tax return, the staffs told me it is my responsibility. There is no formal process of returning car. They told me if I have any other questions, I myself need to contact the Hyundai refinancing office. So be careful. I personally feel the staffs and managers here are irresponsible with customers when they returned their cars. read more

Saw a post online and inquired about it. Eric got in contact with me right away, although the car wasn't available quite yet, Eric stayed in contact with me, sent me pictures and videos and to let me know when it was. Fast forward to a week or so later, the car was finally ready and Eric sent me a message. We set up an appointment to take a look. Walked into the dealership and was immediately greeted. Told them I had an appointment with Eric and turns out he was the first person that greeted as soon as I walked in. Anyway, Eric was great to work with, super smooth process, drove off the lot same day. Thanks again! If you need a car, Eric is your guy! William the finance guy was also great. read more

Capitol Hyundai - Car Dealers Near Me - San Jose, California

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I had a very frustrating experience with the service advisor, Jessie. The communication was terrible from start to finish. My text messages were ignored, and I never received any update about when my car would be ready. I waited the entire day with no information. The next day, after more ignored messages, I had to call the dealership myself--only to find out Jessie was off that day. It would have been nice to know that beforehand instead of being left without any response. I asked to speak with a manager, who eventually called back and told me the car was ready for pick-up. When I arrived, no one walked me through the service report. Later, I checked the report myself and saw that the car had actually been serviced at 3:00 PM the previous day, meaning I could have picked it up then if someone had simply communicated with me. The level of disregard for clients is unacceptable. I will be sending a detailed email to the manager in hopes that this helps improve their customer experience. From other reviews, I can see that people have complained about Jessie before, and clearly nothing has changed--she is still not client-oriented and struggles with basic communication. I would strongly advise the dealership to address this issue seriously. read more

From the moment I stepped into this dealership until the end, Muneesh Sharma, our salesperson was nothing short of excellent. Buying a new car is stressful, Muneesh was upfront, honest and most of all an advocate for us in the negotiation of the sale price. This process always takes long because you have to go back and forth and negotiate. Muneesh brought the sales mgr in when necessary when there were there were some tough negotiations. Muneesh was extremely knowledgeable of the vehicle and took his time to explain everything. I know this because we walked away from another dealership prior to going to Capital Hyundai and the prior dealership salesperson didn't explain half of what Muneesh explained to my wife. Muneesh was patient and most helpful throughout the process. I needed some information the following days and he was very responsive. I would highly recommend Muneesh Sharma and Capital Hyundai. Gino and Clair... read more

Good, no pressure sales. Kevin was friendly and helpful. Thoroughly went throw the vehicle and explained how to use all of the features and set up Bluelink for me. Vehicle I bought had a small scratch on the fender but sales manager Billy followed through with a promise to get it fixed. This is our second car we bought from them. Service department seems overworked though, sometimes simple oil changes can take hours, even with an appointment (which are hard to get). read more

I want to say I am happy with Capital Hyundai. It's the nearest dealership to my home for service and the dealership is nicely remodeled. However: They don't answer the service line and the few times they do, no one speaks to you, they just put you on hold automatically and never return to you. *I've called 5 times today for example. No one from service returns call. Continual follow up calls chasing a service advisor to know status on your call are required. If you have a follow up issue post service; there is no means to contact your advisor or anyone to connect you to a live person. Even have left messages for the service manager and haven't received a return call. Out of desperation, I called sales and they kindly offered to walk a hand written request for call back to the manager of the department... hoping it works. Capital Hyundai, I know you can do better. read more

I am once again frustrated with Capitol Hyundai. I have tried several times to call their service department and nobody EVER answers the phone. My Hyundai Bluelink App is telling me I don't need service but the emails I receive from Hyundai say I do. I don't want to schedule a service appointment online if my car doesn't need service. HELP! read more

Amazing experience, highly recommend Capitol Hyundai. I picked up a CPO 2024 Elantra N for a great price at a great rate. I really enjoyed working with Eric, we worked out a price/rate agreement over the phone before I headed over, and upon arrival the process was super fast and bang on the numbers we had discussed. It is legitimately the best car buying experience I have had. read more

Don't take your car here, unless you want to be overcharged and still have your car unworked on.

Been getting my Santa Fe serviced here for 10yrs and for the most part have had a great experience. 3 years ago the engine died and it was covered by the warranty. Unfortunately within a year the newly installed engine died but that happened in North Carolina. That dealership was awful and don't think they did the best job. Within a months of getting the car back it was making concerning sounds. Luckily I was back in California and the service center found and addressed some loose hoses to the engine. John, the service manager did a great job listening to me complain, then explaining everything and getting me on my way. Not sure I would buy a Hyundai again, but this dealership has a great service center. read more

They have som FROUD in this dealership In the site put one advertisement about lease IONIQ 5 SEL ($189+tax) and zero down payment but when you go inside the dealership the price is different charge you $220 and down payment is around $3000 for the details of the down payment charge you again tax. in CDTFA site say (With a lease, you don't pay the sales tax up front. You pay sales tax monthly based on the amount of your payment.) But they charge you twice!!! read more

Capitol Hyundai - Breaking down in the dealership - Car Dealers Near Me - San Jose, California

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I wasn't expecting to purchase a vehicle. I literally just got on a random used car site put my basic info down and boom. This sales guy Eric Wong called me while I was working. A few questions and a call back later I'm approved. I felt like I beat the system with warranty and pricing. I couldn't be more happy. Thanks Eric you the best. read more

Capitol Hyundai - 2022 nexo - Car Dealers Near Me - San Jose, California

I recently bought a used car from Capitol Hyundai and had a great experience. The price got me through the door and the service made the whole buying experience easy. Maneesh did a great job of showing me the car and went above and beyond in service. Billy was also great he was able to answer questions I had and shared some insight about being a new ev owner. I left feeling confident in my purchase and have been loving the car. read more

These morons don't even know how to properly put back you're cars underbody shield jus imagine what they do to your car when you have it serviced. Saying we never removed it lmao how can you look under the motor without removing the damn shield in the first place. F this place now I know to purchase my next car in Gilroy or Fremont read more

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Tried to reach the service department of Capitol Hyundai 7 times--only 1 call went to their automated advertisement to purchase cars on their website and had me on hold for 10 minutes. I gave up trying to reach them. My partner purchased an IONIQ 5 not too long ago and has had his car serviced here and at Stevens Creek. No clue what they do during their service because each time we bring our car in, it comes out with problems!!! We just needed our tires rotated and checked for any recalls. Of the two visits, both required that we bring the car back the next day. Is it not a thing to balance the wheels after rotation? My partners steering wheel and back seats are vibrating like crazy! This seems absurd that we are told our car is good to go and inspected, but as soon as we take it home, we experience a ton of problems. To make things worse, their service center isn't even picking up the phone. We are trying to call them to ask if we can drop off our car for service to be done. Our wheels need to be balanced. It's not safe to be driving a car that shakes like crazy. read more

Capitol Hyundai - Car Dealers Near Me - San Jose, California

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Advisor ignored my statement on the warranty issue with my car, putting the minimum details on the work order, leading to what i believe is unnecessary work and testing. They ignore my statement that i came in for the SAME exact issue months ago. When asked for a loaner, they only would provide me a phone number to call. They don't know anything about how rental reimbursement works. They don't know what the limitations of the rental reimbursement are. They don't have shuttle service in any form. They don't answer the phone. They don't call back unless you repeatedly call them. They eventually completely ignore you if you try to call. They don't have an electronic tracking and notifying system on the status of the repair. The SAME diagnostics that took 6 hours before took 5 days this time. The SAME repair took 1 more day that sounds like a software problem, with unnecessary testing. And now my car smells like swamp. But they correctly identified my wipers needed to be replaced in time for summer and my car is running as intended now read more

Something very odd is happening here. I don't think the sales people understand the line between slimy sales tactics and straight illegal business practices. DGDG in San Jose appears to be taking advantage of car buyers by demanding higher down payments and using illegally pulled credit reports to pressure customers into trading in their vehicles, even when no trade-in was mentioned. DGDG offers an online purchasing option where a customer can complete the process and pick up the vehicle at the dealership. I went through this process, entered my Social Security number for both a soft and hard credit check, and received an email confirmation with my payment terms and approval for the down payment I selected. Shortly after, I began receiving texts from different DGDG employees asking if I had a higher down payment or referencing my other vehicle, which they could only have known about from looking at my credit report. When I told them I already had approval and was scheduled to pick up the vehicle, they canceled my pickup, claiming they had no approval from the bank unless I put $4,000 down and traded in my vehicle. This is impossible since my vehicle is upside down, and I was purchasing a second vehicle because we need another one. I sent them screenshots of my approval email, and they responded that it was just an estimate. However, their terms state that a hard credit pull only happens when terms are agreed upon. I now have a hard inquiry on my credit, meaning they either lied to me to pressure me into a larger down payment and trade-in, or they conducted an illegal hard credit pull without my agreement. When I spoke to the salesman, he was rude and dismissive, insisting I wouldn't get the vehicle unless I put $4,000 down and traded in my car, despite my repeated explanations that this wasn't possible. There's something very unethical, and possibly illegal, happening at this dealership. I've attached screenshots and a screen recording showing my online approval, confirmation emails, and texts from DGDG employees trying to extract more money from me. read more

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I normally wouldn't write a review about a car dealerships. Also, it is worth mentioning that this is not about the car brand specifically. Having said that above, this is really about the surprising purchasing experience i had with this particular dealership and specifically with Eric Wong who was the person assisted me through it all. I have to start by saying that this was one of the best, if not the best, car purchasing experiences i had. Eric was knowledgeable, knew the car in and out, spoke with confidence but in the same time had no problem to admit not knowing when he didn't but did go the extra mile to find out the answer for me. It started with a phone call from me to the dealership looking for a specific car and Eric was super responsive. Took me very seriously and did not dismiss my conversation even after i told him that i am not local to their location, something I've personally noticed and ran into when i spoke to many other salesmen through other dealers. Dismissing my out reach became the expected attitude but NOT this time. A week later, i get to make it out there and i meet Eric. It was very nice and reassuring to see that the man i spoke to on the phone was the same man I met in person. Same positive attitude and willingness to help me get the car that I came all the way to find. Pleasant conversations and interactions we were having while chatting about the choices for the car and in no time we were done and the entire thing might've been the quickest car sale I've been through. Fair is the word for how we worked the numbers and Eric was just super upfront about the deal he was putting together for me. I couldn't argue the sweet deal and the great experience around it. My new car ended up in my garage that evening. Looking back now, i was very impressed with the entire process and with that though in mind, I found myself here on yelp trying to be fair to Capitol Hyundai and Eric. It is only fair to be appreciative for such interaction that could've went the wrong way. It did color my personal experience about dealerships and i walked away knowing that not all of them are created equal. Special thanks for Eric! but i need to also thank Ninous and Omar for all they did that day to make it happen! You guys Rock! read more