Butch was wonderful in helping me find my first big purchase.. a car! He was very open to my questions and welcomed me into the experience with a family-oriented attitude. The whole feel of the place made me feel much more comfortable with the process and it seemed that he really understood what I was looking for. I've since recommended this place to some friends who were asking and haven't looked back since. Thanks to Butch and his family for such a great experience. read more

Yesterday after work I called to inquire about a 2007 Honda Civic. I talked to Shane, the owner. He said the car was still available. I went down there and walked the lot. I found it quickly. It was unlocked so I was able to sit in it and inspect it closely. Shane and another sales associate were inside the building. They both greeted me and welcomed me to the store. He got the keys for me and let me take it for a test drive. Upon return I decided to purchase the car. I had been looking EVERYWHERE for a affordable Honda Civic in good condition. We negotiated and agreed on a price and made the deal. I had a unique situation; I live in Stockton and had no way to get the car home that day. He allowed me to keep it on the lot until the next morning. Shane and his team are not stereotypical sleaze bag used car salesmen. Customer service and a welcoming atmosphere are a priority at The Car Store San Jose. They've been in business since '77 for a reason. They suit all budgets and I will be recommending The Car Store to my friends. 5/5 Stars read more

Great selection of cool cars. Amazingly good prices. No hassle, no haggle, no bs. Butch was the nicest guy, helped us out and super friendly. If there were 6 stars they'd get them all. Thanks!?! read more

I needed a car. I found one online and to get prices, i submitted my email. The next morning I got a call from the Car Store asking if I was interested in the car. As i had just had a bad experience driving an hour and a half away for a car and upon getting there finding out that they closed early, I was not keen to driving out to San Jose if it wasn't serious. Upon telling this story I was told the best news ever, that they were willing to bring the car out to me for test drives and would even let me rent it for a few days if i needed to. They came to my complex and we signed papers on the hood! As far as their partnerships with the banks on loans, they were all over making sure that if one bank didn't work, they would find me one that did and they nailed it on the first try. They were super nice and great to work with! 5 stars! read more

The Car Store - Not only does the Car Store sell fantastic quality cars, but they are also willing to bring the car out to you! - Car Dealers Near Me - San Jose, California

A great used car shopping experience. Saw ads for a minivan we're interested in on Craigslist and eBay. A little searching brought me to the dealer's website, where I found a great discription of the minivan and dozens of photos. Made the trip to San Leandro and was hesitant as the dealership is an old gas station that shares its building with several service shops. And the collection of cars was a big jumble. But the salesman, Marcin Witko, was fantastic. He showed us the minivan and explained its history, then walked away so that we could explore and discuss the features. When I said I wanted to come back in a few days to take the car for an independent inspection, he encouraged me to just leave our car with him and take the minivan. When we returned with the minivan, we told Marcin that we decided not to purchase the minivan because it was missing a few parts and was due for some new tires, which are very expensive. And the wife was reluctant to give up her "wonderful" Camry. His reaction was sadness and disappointment. But he politely discussed the Out the Door price and said that he'd work with us about the new tires. And the Out the Door figures had no "junk fees"! When he returned our car, he had his crew wash and wipe it down! The wife and I really appreciated Marcin's low key sales approach after we dealing with salesmen at Dublin Honda and Dublin Toyota. read more

The Car Store - Car Dealers Near Me - San Jose, California

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I picked up a Mercedes 500E from Shane in April 2013. The car was pretty much what was advertised. Shane and his crew were quick and efficient. The cars are decent to good quality. No playing games. Very honest and trust worthy. I would definitely pass there info along to a prospective buyer. read more

The Car Store - I got this rare Porsche built Mercedes 500E from The Car Store. Put some work into it and now its amazing! Thanks - Car Dealers Near Me - San Jose, California

Attention all car buyers that want a hassle free car buying experience!! Butch is your guy:) He is one of the coolest car salesman/Owners I have ever met!! He also gave me a great deal and the best part.... I was in and out in 30 minutes!!!!! Not 5 hours like the big car dealerships. Thank you Butch!! Mahalo!! read more

My family needed a extra car we just recently bought a brand new one but needed an additional decent car due to my new job and having to travel around. We looked everywhere and it seemed every dealer wanted to take "advantage" which is sadly the norm. We came across "the car store" we told the car sales man we had a certain amount to put down and needed a decent car, he didn't hesitate and understood what the family needed and was very willing to help! We drove off in a clean 2005 Camry! with a great monthly payment! If you need a decent car and a trust worthy dealership do come here they are the best hands down! read more

The Car Store - Car Dealers Near Me - San Jose, California

A million stars for the Car Store are not enough. I came in a week or 2 ago to make my payment on the first my car I had bought from them. And I saw a Prius they had just gotten in that day. I was so happy and wanted it right then. But I had a few things to work out cash wise so Butch and Shane held it for me overnight and I went back to next day a bought the Prius. Butch and Shane made it simple and as always I enjoyed my visit with my favorite used car guy Butch. You guys are freakin awesome I love the car. See u guys again soon. Thanks so much again. I highly recommend the Car Store. It's like buying a car from a really good friend who actually cares that u get a good deal on a good car. These guys make buying a car easy, fun and painless. read more

The Car Store was a fantastic place to buy a used car. Butch, in particular, was wonderful and helped us test drive many different models until we found our perfect car. I couldn't agree more with the previous reviews that said they would give The Car Store 6 stars if possible. Honest and hassle free. Great experience! read more

These guys deserve 6 out of 5 stars. I spent 6+ weeks aggressively looking for a specific car, a Lexus LX470. I drove up to 1.5 hours to a number of car shops looking for my target vehicle. Here's a glimpse into my experience. It's long, but if you're reading Yelp to evaluate if these guys are worth driving far to visit, or are trustworthy, then I recommend reading the full review. ****************** 1. After hours ****************** I called around 9PM on a Saturday (I knew they were closed, but figured I try anyways). To my surprise, a gentleman named Butch picked up. I apologized for the late call and asked if the vehicle was still available, along with a few other random questions about the quality of the exterior and interior. I had previously driven pretty far to visit other car sellers only to find the vehicles were no where near the perceived condition online. +1... I knew it was a good sign if they were willing to pick up a call that late on a SATURDAY NIGHT! ****************** 2. Respect ****************** I drove up in a white work van. First thing I noticed when I drove in was I did not get the usual 'head-to-toe' look... You know the "are you a serious buyer" stare, or the "this guy is going to waste my time" glare. +1... to Rudy, I really appreciated it man! Shout out to Jeremy for also being very kind and respectful when I was looking over the vehicle. ****************** 3. Humbleness ****************** Although Shane (the owner) wasn't involved in the sales process, we had a pretty down to earth conversation about cars. He told me a bit about his collection, and the car he drives to work - a true beater car. +1... the smartest people in the room know a thing about utility and depreciation. ****************** 4. Value ****************** Don't let the store front fool you. It's not marble laced, or with a frigid cold A/C.. It's pretty barebones. However as a customer, all it means is the prices you see on the cars are not jacked up with an extra markup - profits that would otherwise be used to run a fancier place. +1... I liken this to law firms. The fanciest ones charge you the most, because you're helping paying for the facility ;) ****************** 5. Accurate car description ****************** After the purchase, I took the vehicle in to a Lexus dealership. I was bracing myself for a list of 'Needs Repair' on items that need to be fixed. To my surprise, everything was in appropriate working order (some things needed to be on my radar), minus 2 minor things - the windshield wipers and wheel alignment. ****************** 6. Post sales support ****************** Shane and Butch gave me their personal cell phone #s in case I needed any advice or tips on the vehicle. As a customer you really do feel they care! Conclusion: I will definitely refer this store to friends and hopefully return as a customer for future purchases. Thank you for making my first car purchase a memorable one. read more

Honestly, words cannot express how at ease I was when talking with the people here. Butch makes you feel like he's an old friend you're catching back up with, and he doesn't try to play any games with you -- tell him what your budget is and he'll immediately match you with available cars. Having gone to other lots, I was ready to hear the usual excuse with why a car is the way it is or how "that sound you hear will go away after five minutes." With Butch, what you see is what you get, and you're looking at a goldmine. The service was also top notch! No one likes having to sign and read long paperwork, but he makes sure to keep it entertaining with conversations about his life and family while making jokes here and there. He goes over everything thoroughly and even gives you advice on what to watch out for in paperwork so you can avoid be taken advantage of from future dealers. All in all, these guys didn't make me feel like a customer; they made me feel like a valued friend, and I don't know what else you can ask out of a seller than that. Very happy I picked up my car from here. read more

This place was great! I had some reservations because I don't typically buy cars from small used car lots. We were searching for a car for my 16-year-old daughter's first car. We found the car we were looking for at this lot. It can seem like searching for a needle in a haystack when you know what you want. This was the place that had exactly the car we were looking for. When I called and talked to Butch he seemed like a straight shooter. I was still skepical (I'm the family skeptic). The car was priced right so we drove from Tracy to San Jose to take a look. When I met Butch, he was the real deal. What a great guy! Can't rave enough about what a great experience my daughter, myself and my wife had buying my girl's sweet 16 car. Butch had some great stories, and we were hanging on every word! I highly recommend this place. Thanks again! read more

I needed a second car due to expanding family and came here. The staff all made a fantastic. Impression, honest and trustworthy and true to their word. The owner came out after closing one night and even helped me out with getting the car looked at by my own mechanic. I've driven my car over 1000 miles now since purchase and it has been very reliable. If you need a used car, you should definitely check this place out. read more

My father and I came in and purchased a car here the car buying process couldn't have been easier, Butch was an awesome person do work with very respectful and patient didn't feel rushed or hassled with buying a car! I would definitely recommend my friends and family to come here! read more

I traded in an old accord that I bought from these guys for a bigger car, they sold the old accord at an auction and never took my name off of it so when the new owner crashed it and ditched it on the side of the road, all the fines and fees came back to me. license plate number is #5ROJ443 if you guys wanna fix this. read more

This is my first yelp entry and I always think of writing reviews but always end up forgetting, but this place is worthy of an honest review. I had been to a couple other places on this same street and both of those dealerships were high pressure and made me uneasy/uncomfortable. I expected this, but the pressure tactic made me feel like giving up. How is anyone supposed to commit to a car purchase in less than half an hour? The last place I decided to stop at was The Car Store. At the age of eighteen I feel under the circumstances had I been in an inappropriate situation I could have easily been taken advantage of with the sale of this car. I didn't know the right questions to ask, and to be honest I didn't really know what I was looking for. The two guys who helped me were easygoing. It made me feel relaxed. I was interested in a car but was skeptical that it may have underlying issues. They were so genuine on the quality of their used car that they allowed me to take the car for several days free of charge to get it checked out by my personal mechanic, who is in Santa Cruz. I honestly think that is what had made the largest impact of the sale. Does every used car dealership do this? They also set me up with Patelco credit union for my car loan, with an amazingly low interest rate. I have had the car under my name for nearly three years and it has given me zero problems. I want to say the best thing about this small dealership was their laid back trustworthy attitudes. I remember them distinctively. Genuine people who seemingly want to sell good quality cars. I would 100% recommend someone to check this place out. read more

The Car Store - My car purchased 3 years ago from The Car Store - Car Dealers Near Me - San Jose, California

Super helpful, and all really great people! We've now bought several cars from them, and it's always been totally painless!

Just got the title for the car we bought in early March so except for getting the actual sale documents our long strange trip of buying a car from The Car Store has finally reached its end. It all started with buying a VW Passat from them back in October 2019 which pretty much died a couple months later. Originally I was very angry at getting sold a worthless piece of junk and wrote a since deleted negative review. But not wanting to be out the money I had spent and because these guys have great reviews I reached out to them to see what recourse I had. They had me bring the car back for their mechanic to evaluate which confirmed the repair cost would be well in excess of the car's value. Butch offered to let us return the car and get full credit towards another one. And he offered to let us drive it for 30 days before finalizing the deal. We got the replacement car evaluated and it needed a major repair so we were able to negotiate to get that done as part of the purchase price. Butch again said to drive it for a couple weeks to make sure things were ok. The only problem was that now the airbag warning light was on but do to a family emergency Butch had closed down so it took several more weeks to get the car back in to get that problem fixed which involved another wait for the parts to be available. Certainly not Butch's fault but frustrating all the same we'd been in and out trying to get the deal done on the replacement car since January. Then because literally what else could go wrong, the printer for the sale documents crapped out so we didn't get those at the time and now thanks to the pandemic shutdown who knows when we will get them At least we got the title in the mail so we know it was processed. So long story short, it took a while but these guys stood behind their product and ultimately we got a decent car at a fair price. read more

If your looking for a good used car, look no further, The Car Store is your place. I just can't say enough about Butch, he is honest, and will not sell you a car if it is not the right one for you. He's not pushy like other car sales men. A real people person, I feel like he is a good friend of mine, and when I am ready for another car, he is my guy!!!! Thank you for everything!! Tracey read more

Went to purchase a car after everything was said and done we had a deal in hand only for them to try to switch down payment amount so I said I would take my business to another establishment went to pick up my check stubs only to find out they lost them and there interest rate was almost illegal in the state of California. Bewareband proceed with caution when it comes to this place. read more

Shane, the owner, put every effort into giving us a fair deal. He bent over backwards to satisfy the unique needs we had when my father passed away. This store breaks the mold of a "used car salesman". read more

I've always felt alone when I was buying a car. Like there's so many unknowns, and no one else to help. Sound familiar to you too? Well, this time was a fantastic exception. Buying a used car is typically a tricky affair, it's impossible to look into every nook and cranny and know everything there is to know about a car with years of history behind the wheel. Cory and Shane went above and beyond to do the best job possible of having me feel like we were in the process together. First off, there was no BS when it came to pricing. When I found some stuff that could be fixed, we knocked down the price fairly and accordingly. When I had questions about what I was signing, Cory explained each and every one. And then, when I drove the car off the lot and found a couple things that we had ALL missed when I was looking, they helped support me (AFTER I HAD ALREADY BOUGHT THE CAR!!!) with the offer to bring it to their mechanic, and to take care of whatever I needed to make sure that I had a car on the road that I was happy to be driving. This was definitely above and beyond. For the next couple weeks I drove it and checked with local mechanics to make sure it was all good, and the whole time, I felt like Cory and Shane were business partners instead of car sellers. In the end, they helped me pay for some further diagnostics to make sure that everything on my car was as solid as could be. So ya, buying a used car is always going to be a bit of an adventure, no doubt. With these two, I felt taken care of, heard, and joined in the process. I respect everything they're trying to do, it feels like their number one priority is doing right by their clients. A+ business in my book. Thanks again, guys!! read more

If i can give this place a 10 stars I would. I have been in search of a new ride for a few weeks now. I have dealt with Craigslist crooks to dusty dealerships trying to milk as much money as possible out of you . After weeks of searching I came across this car dealership, after reading the yelp reviews i decided to give this place a call. I spoke with Shane (who is very customer oriented) we laid down all of the needs on my end and requirements on their end. And hour later I come to the lot was greeted by friendly staff. And test drove a Honda, i found a few improvements that the car needed but Shane was more than willing to fix these . ( normal 13 year old car problems). And hour or less later I was signing my contract and on my way . Great job guys!!!! I will definitely refer customers to this shop . read more

my son bought his first car from the car store... overall awesome experience... shane was straight forward... NO b.s. i'll be mos def return to purchase a car from the car store myself... read more

Saw a great price on a 2005 Ford Taurus, and from then on I was hooked. Shane, the owner, made the experience worthwhile. He answered any questions I had, and offered to get work done on the car at a discount from what I could get on my own. Drove down to San Jose and loved the car. Shane accommodated us by speeding up the paperwork so that after the test drive was done, we spent just another 30 minutes in the store. I couldn't ask for more in an used auto dealer with a very competitive price, but I got it anyways with Shane's great service. read more

Shane really made this entire process as easy and comfortable as possible. He gave me a better deal than he probably knew he had to and was just an overall great guy to deal with. If I'd met him in another setting, I would never have guessed in a million years that he was a used car salesman. Best experience buying a used vehicle ever for me, I will send my friends there and go back to him the next time I need a vehicle. He even brought the car to SF for me. A+ all around. Thanks again, man. read more

After an exhaustive search to replace my vintage Corolla Wagon, destroyed in an accident in front of my house, I had given up hope of finding a replacement. Without much money, my choices were limited and I found lots of really awful cars on craigslist, etc. Randomly, I found this place in San Leandro, and they were amazing! They had a decent inventory, and encouraged me to take it home and have a mechanic check it out. Today I purchased a 94 Subaru wagon which met my criteria, was approved by my mechanic and all at a price I could afford! In a world full of shady car dealers and scary people from craigslist, it was a relief to find a local place that was honest, fair and easy to work with. This was one of the easiest car purchases I have ever made! Thanks, Joe and Shane! read more

Overall, I'm impressed from the service my family received at The Car Store. We got a 2003 Volvo for only $4,000! It runs very efficiently, and for its size and model- it is a VERY good price. The workers at The Car Store, are extremely kind, very honest, and down to earth. If a car is not in good condition, they will definitely not recommend it for you. They check their cars numerous times, and provide carfax the moment you are interested in the vehicle! The workers go above and beyond their duty of making you feel comfortable, and make sure that you feel 100% safe and content when buying your car. I've NEVER met such honest salesmen in my entire life. Never. Overall, my family is very satisfied w/ the car we purchased, as it runs perfectly and smoothly. 5/5 for me. read more

I spotted their add for a Subaru Outback on Craigslist. What a beautiful car... I had to go see it immediately. The guys here are amazing photographers, THE very best! They really know how to make the subject look better than it is. I recommend they try wedding photography, the results are amazing. For instance, the way they took that photo from the driver side with the door open and how they avoided showing the 3 huge holes on the seat, or the way he angled the camera just so you could not see that 8" rip with foam coming out through the fabric on the backrest. The rear quarter panel, where they tried to buff out the damage that only a blind man would miss was not at all the focus of their photo shoot. Simply artistic! One can only imagine what other talents they may have with regard to other flaws in their cars... functional or cosmetic. I only had to drive 20 minutes to see the car but the salesman said some people were driving all the way from Berkley; I'm sure they were impressed with his photo shoot :( read more

This is my first review on Yelp. I pretty much dreaded coming to a used car dealership from the get go. However, my original impression of used car dealers was completely proven incorrect by the team here at The Car Store. Not only did they give me EXACTLY what I asked for on my used vehicle, but they also gave me a great deal on an '06 VW GTi. They made the whole process pressure free and were extremely reasonable about negotiating the price. If you're in the market for a used car I would definitely recommend The Car Store. read more

I bought a 2009 PT Cruiser for my business here. It was a fast, easy and pleasant experience. Salesman (Butch) is a straight up guy that took good care of me. I highly recommend this place if your looking for a good pre owned vehicle. Don S. read more

I have never experienced more honest or sincere service than that offered by The Car Store. They work with you and truly help you get a mutually beneficial result which I consider the optimum result. This is the Only place I ever want to purchase vehicles from going forward. read more

The Car Store is the shadiest used car dealership I have ever had the misfortune of working with. Save you time, frustration and money and go somewhere else, there are tons of other dealerships on this street. I bought my car in October 2016, the tabs were expiring in January of 2017. The salesman, Butch, made a distasteful joke about how glad he was that I was buying the car now so that he didn't have to deal with renewing the tabs. He also made some sexist jokes to me and my mother, both of us feminists, that I will not will not repeat here. I almost got up right then and left, but I needed the car and figured at least I wouldn't have to deal with this idiot ever again. How wrong I was. Three months later, my tabs have one week left until they expire. I call The Car Store to see when my registration and title will be arriving as Butch assured me that I would have them before my tabs expired. He said he would go to the DMV that following Monday and handle the situation and I would have them shortly after. Monday came and went I now am driving with expired tabs. I called again and he said it would take 10 days. Two weeks later I called and he still didn't have them, he made some weak excuse about how the DMV was working him over and he couldn't believe how bad they were making him look. He promised he would have them for me the following Monday. A week later I STILL don't have my registration and title, so I call again and he said that he will have someone mail it out the next day. A few days go by and I still don't have it, so I call again and Butch is now blaming his associate who was supposed to mail it to me. I called once a week for going on three months and Butch comes up with a new excuse every time, its actually pretty amazing what he comes up with. I have now had my car for about 6 months and I still do not have my title and registration. I was promised last Thursday that it would be on my doorstep on Friday, here it is now Sunday and I still don't have it. What a surprise... I am astounded by the lack of professionalism at this place. It's truly just baffling. read more

If you are looking for a good used car, for a fair price and wish to avoid overbearing, presumptuous salespeople - this is your place! The manager, "Butch" is as warm and outgoing as they come. No "BS" here - he immediately offered up the CAR FAX to me and readily answered my questions about the car's condition and history. They went out of their way to help me make a deal within my budget. I will recommend this business to my friends without hesitation! read more

Shane and Corey are really great guys and made my first time buying experience GREAT. They are trustworthy, helpful, and most of all just really down to earth. No fancy sales tactics and straight to the point. As a first time buyer, they were really patient and informative with all the questions I had from the starting point of seeing their ad, to the end of signing the contract. But even after that, up to now they are still willing to assist me with whatever questions or concerns I might have post-sale. If you are looking for a car, definitely check these guys out at The Car Store. You won't be disappointed. Thanks again Shane and Corey! - Thomas read more

This is the most reputable car dealer I have ever dealt with. Shane and Cory were helpful, honest and professional. I sold my car to Shane and I was very happy with the deal. The next time I am in the market of a used car this is the first place I'll check. Highly recommend this business. read more

Another 5 Star review for Shane and The Car Store... After an accident that made me question whether I even wanted to own/drive a car again, I came to Shane at The Car Store, and my faith in humanity is restored. The experience was positive from the initial posting on the internet to his paying for the fix on the AC a month after I bought the car. I got a great deal on a 99 Honda, runs like a dream, incredible gas mileage with a price I am very happy with. As with everyone who buys a used car with no guarantees once you are off the lot, I was a bit nervous. Shane gave his word that he stands behind his cars and he absolutely did. I hope I never need another car, but if I do, I know where to start this time! read more

Shane and Corey are great. My wife needed to sell her old car because we got a new one, and the dealer offered us basically nothing for it on the trade-in. So I e-mailed the Car Store guys, and within the hour I had an e-mail back and was on the phone with them! They dealt with us fairly and also gave us a fair price. They even came to us one night after the shop closed to test-drive the car so we wouldn't have to drive down to San Jose. If you have a used car you need to sell and don't want to settle for just getting screwed by your dealership, give these guys a call. They may be able to give you a fair price and also make the whole experience quick and painless. read more

If you are in need of a quality used vehicle...COME HERE!! Wonderful family history to this place and extremely friendly and professional. There was absolutely NO pressure to buy. I took a Toyota Tundra 4WD truck for a test drive and wasn't 100% sure I wanted to buy it because it felt kinda big..too big. Shane graciously let me have it for an "extended" test drive and even told me I could take it to my mechanic to look it over. It's a 2004 and had a lot of miles on it so I did just that and Shane was willing to negotiate price and even did some of the minor repairs so I could get the truck I wanted. Not too many dealers let you take an extended test drive much less offer to do the repair work on a used car. Special circumstances applied here and it was a great buying experience. SERIOUSLY, people....great place, great cars, great guys!! Check them out if you need a gently used vehicle! Thanks again Shane!! read more