Tim was punctual and told me exactly what he would be treating in my yard. He delivered with first treatment and I know the pest problems will be solved. What's very important to me is his awareness of my dog and communicates so well so there is no chance of her being exposed to any chemicals. Two previous companies lack of communication caused her exposure to chemicals, even though they stated that would never happen. I'm very happy with Pest Rx and would highly recommend. read more

When we bought our house we randomly chose a pest control company who we used up until Covid when they stopped servicing our area. So we researched on Yelp and decided to try Pest Rx. Tim came for an inspection where he walked around to assess outside and took photos to reference while he went over his concerns. He spent a good 20 minutes explaining to me how the process of spraying works, why the products he uses are better than others, why he does things differently, his background, and answered any questions I had. I had no reason not to sign on for service after that. Since then, we have been really happy with the service. Tim is very friendly, totally professional, and extremely reliable. He sends a reminder text when our appointment is here with notes for prepping the outside for him (unlock gates, turn off sprinklers, pets inside, etc.) Because of his process of only spraying outside (which seemed odd at first but TOTALLY made sense after he explained to me why) you don't even need to be home for your service appointment. He sends a text when he's done and occasionally some "homework" reminders for example, if he sees an overgrown tree that could be creating direct access for bugs to get in the house. Then an invoice via text with links to his PayPal and Zelle which really couldn't be made any easier. While there's no guarantee of 100% bug protection inside your home, this is as close as we've been able to get and have had no issues with the actual control service. I think we're coming up on the end of our first year with Pest Rx and have no plans to look elsewhere read more

I have been doing business with Tim since 2015. He is always prompt, has great communication, and always goes the extra mile to make sure the job is done correctly. I highly recommend his company and services. read more

Professional. Expert. On time. Efficient. Great price. Respectful. Great communication. read more

Tim has been servicing our house for over two years. He is very professional and has done an outstanding job of keeping pests away. I would recommend Tim to anyone who has pest problems or is trying to avoid having pest problems. He is always available to answer questions and help identify critters that may have made it onto your property. In the rare case where bugs showed up after treatment, Tim was quick to come back and re-treat to make sure they were exterminated. I can not recommend him enough. read more

I just started service with Tim. He's knowledgeable, is great about explaining everything and answering questions. Would recommend.

Mr. Palmatier responds quickly and explains each step, from scheduling to completion to billing to follow up one week later. He is professional, friendly and very responsive to questions. I recalled all of this from 2015 and asked him to return in 2022. Ants were gone sooner than expected. I highly recommend him. read more

I contacted Pest RX to help us with ants that invaded our home this year. Have dealt with ant problem for a long time but this year was the worst. Tim responded to our request immediately. He came to our house and showed us where our problems were. Treated for the ants and within a couple days no more ants. Each day there were less and less 3 days later gone. Tim explained his process and chemicals. Very informative and professional. Highly recommend his service. We are using him on a regular basis now. read more

He did a great job in solving my ant problem. Very knowledgeable and will explain all of the details including any concerns about safety of treatment of which I had none but his detailed knowledge was nonetheless comforting. highly recommend his services read more

I called Pest Rx because of the positive reviews here on Yelp but when the OWNER Tim called me back I was incredibly disappointed with his attitude. He said Riverside to Fontana was too far for him to go (11.6 miles, per Yelp) he told me if I insisted he would charge me $35 to come ALL this way for an estimate, he reluctantly gave me an "inflated" over the phone quote of $300 to spray a small section of my back yard but continued to recommend I Google or read on his website how I could take care of my pest problem myself or call a pest company closer to Fontana. WOW!!! VERY VERY POOR CUSTOMER SERVICE. read more

If you need pest/insect control done in your home, then Pest Rx is your company and Tim is your guy! He came to our house for our first treatment and explained EVERYTHING thoroughly, and helped us understand why we had the problem to begin with. Then he spent the time needed spraying down everything and taking care of our horrible ant problem. He checked back with us a week later to make sure the ants were still gone and they were but...a week after that, some of the ants were back. It took one text and Tim was at our house the same day to spray again! He is professional, respectful and very knowledgeable. Thanks Tim for helping us and for getting rid of the horrible ant problem! read more

The absolute best! We have never had a better pest service company than Pest RX! Tim is the absolute best communicator! He will text you when he plans on coming out and text you again when he arrives to make sure your gate is open or your dogs are inside. He has the best customer service skills and that is certainly not important to many companies in this day and age. We are highly impressed with him. Most importantly he has rid our home of ants. Last summer we were invaded by them, this summer, thus far, we haven't seen any! He is the best in the business! A one man show who cares about his customers and the service he provides! A+ read more

How refreshing to find an honest pest control company. Tim was upfront & very knowledgeable. I am so grateful we found him because I have been battling ants for years & today I gave up & called a professional , and that was exactly what we got , a professional. Our ant problem has been rectified with no mess or lingering poisons. He is an owner operator & obviously takes great pride in his work & reputation. I would recommend him to anybody with an ant problem. Maybe he should be known as the ant whisperer. Also forgot to mention very fair pricing and very courteous. read more

If you are looking for a knowledgable, friendly, and professional pest service, PestRX is your place. Tim is awesome! We scheduled Tim to come out to assess a few concerns and Tim was great! He evaluated the property and explained his work and the products he uses. Since we have kids, this was a huge concern, which Tim understood and addressed in detail. Once our property was treated, we stopped noticing the issue within days. I have used a few pest control services in the past, and I have to say, Tim is by far the best. Thanks Tim! read more

I contacted PEST-RX for the first time in early 2017. Initially i was only interested in a one time service to rid my new house of any bugs/insects. After my house was treated I did not experience any bugs until summertime came and the Ants made their way into my home. I was so impressed with Tim's professionalism, knowledge and customer service from my first time I used him that I knew I would go no where else for my pest issues. My ant problem disappeared right away! Since then, I decided to get monthly treatments from PEST-RX and have never been disappointed. I happily and highly recommended Tim and his company. read more

I contacted Pest Rx to rid the ants from my parents home in Riverside. They have been dealing with the ants for about 30 years, and they have been resistant to hiring a professional. Tim was very accommodating when I asked to be kept informed on his findings and plan for treatment. After he treated their house, there are no more ants! Yay! Great service, and I appreciate the text messages to keep me informed of arrival times, and for follow up. Highly recommended. read more

My wife and I have gone with Pest Rx's quarterly service the last couple of years, and we have been essentially pest free that whole time. If you are around when he is spraying, Tim will always give you a through explanation of what chemical he used and why. He always gives ample heads up to when he will be spraying at our property as well. The one or two times I left the gate locked, he waited around for the 5-10 minutes it takes me to get home from work, understanding that mistakes happen. Do yourself a favor and give Pest Rx a shot if you looking for reliable, reasonable, and responsive pest control. read more

We learned about Tim from a friend and brought him out to treat our house ahead of the summer. Tim was easy to talk to, took the time to answer our questions, and was able to move straight from the consult and walkthrough to treating our home exterior. I appreciate the peace of mind with his warranty, and will definitely use his services again! read more

Very friendly, knowledgeable and prompt! Everything worked great and will for sure use again as needed.

Tim was great, in all aspects from service, professionalism, explanations, helpful recommendations and information. Really helpful in every way and our very serious ant problem was rectified quickly with lasting results! read more

Sprayed the outside to address an internal problem of random ants that came inside due to the heat. Haven't seen an ant since!! This is your ant man!! read more

Couldn't be happier that we chose Tim at Pest Rx for our pest control service! We moved into a rental with a huge infestation of adult Oriental roaches (which the property manager conveniently forgot to mention). Tim was really straightforward and informative, and thoroughly addressed our concerns with having pesticides around our reptile pets. We saw immediate results after the first treatment, have had bimonthly service ever since, and it's been worth every [very reasonable] penny! read more

I loved using them I have nothing bad to say. He went out of his way to work with me and my business needs got me papers I needed for posting purposes and always was nice professional and got rid of the ant problem. I used the yelp deal had no problems with that and when it was time to cancel do to unforseen situa he helped with that as well. Great business with wonderful employees. read more

I called Tim at Pest Rx about 2 years ago for help with ants. I told him about my concerns about toxicity for my pets and children. Tim explained in great detail how he would go about getting rid of my ants and that he would only treat the outside area so that it wouldn't create any toxicity in my house. He also uses non toxic products even outside. Since then, Tim is the one I trust with any and all pest needs. I have used him at least 5 times so far for various issues. He is always thorough and explains everything to me so that I am on the same page as him. Recently, we had an issue with rodents. Tim educated me so well and minimized the cost (to his own detriment). His service is always on time, honest, reliable and efficient. He is very service oriented. I can't imagine trusting another company the way I trust Tim with all of my pest needs. read more

Great service!!! Have been using them for several years & very happy. Tim is very professional & reliable.

Tim is very thorough and is reasonably priced. If you choose his monthly service like I did You'll pay an initial fee and then the normal rate kicks in after. He sprayed my house for ants and they disappeared within a week. They started to re appear the day before his monthly visit so he came right on time. I'm a new homeowner so this is an unexpected bill but worth it if you don't want ants and spiders lol Tim is great and will take the time to educate you on causes and prevention. read more

My husband and I have nothing but great things to say about this company and its owner. Tim has always made himself available for all questions/concerns, we have had. His customer service is top notch. He answers all texts and always sends out friendly reminders. If we have any pest problems, he comes out as right away and addresses any or all problems. We are very satisfied with his company! read more

I was referred by a friend and could not be happier with the service. I called for an appointment and was able to have Tim come within the week. He was very knowledgeable and thorough in explaining what was needed. About a week following the services he contacted me to make sure I was still satisfied with the result. Tim is very professional and courteous, I would definitely recommend this company to others. read more

Tim is excellent! He is extremely customer driven and does not try to sell you on "more" so he can profit. Tim answers questions with an honest answer and excels at communication and execution. He follows up and takes pride in customers being satisfied. Tim took care of my ant issues and I plan to call him again next summer without any doubt. I highly recommend Pest Rx. read more

Tim is wonderful! Very professional and customer service orientated! We have used him for years and really never had to worry about pests!

Called Tim based on great reviews on this and other sites. He came out, looked at my ant problem and gave me some suggestions as to how I could handle it myself. This impressed me because it showed that he values developing good relationships over just making money. I tried his suggestions, but still had a massive ant invasion, so I called him again. He came right out, clearly explained his fees, services and policies; plus the pesticides he would be using and cautions we should take with our pets. Within a week the ants were gone from the house and a month later we are still ant free. Will definitely call him again if/when the ants return. read more

Great service, great advice and knowledge on Pests and control.

Tim will cure your ant problem instantly! After our first major infestation Tim's methods left us ant free for 2+ years. When we had him back recently he remembered our home, landscape, and where our previous ant problems were, very impressive! He is professional, timely, and has excellent follow up. We would recommend Pest RX in a heartbeat. read more

Pest RX should be your FIRST choice for Pest Control! Tim has handled our spider & ant issues for over a year now, and even after the first visit, we noticed a considerable improvement! When we have questions, he takes the time to explain everything, and is very knowledgeable on the subject. He even came back in between services, to address a spider problem we had. We've known Tim for years outside of Pest Control, and he has integrity, is reliable, professional, friendly and gives excellent service! My only regret is that we didn't call him sooner!!! read more

Tim is an honest, straight up, professional that really knows his stuff. He will take the time to educate you about pest, their behavior so that you understand why you have them and how to prevent them in the first place. He could simply spray and pray like the other guys, but he would rather take the time to understand your situation so that he can provide the correct treatment. He's my pest control go-to guy from now on. read more

We recently started using Tim at Pest Rx and the experience has been great! At the initial appointment we walked around the whole property. Tim's knowledge and experience about pest control is enormous! He's even sent me articles regarding different situations we had. I threw as many questions as I could at him and he answered each one promptly and professionally. I never would have thought working with a pest control company would be so nice. I highly recommend using Tim's services to anyone in need of pest control services. read more

Very nice service! Tim is incredibly knowledgeable about pest control. Always happy to answer your questions. Give him a try!

I was a long time customer of Terminix, but when they changed me for a service that was never performed I got rid of them.. I call Tim and he was busy performing a service call but still found time to explain his service he provides. Tim showed up to my home and took the time to find out what our concerns were. Tim is very professional and has excellent communication skills, I don't know anything about his job and he explained it to us in a language we could understand.. Tim is the owner and he performs all of his own work.. I' m glad I called Pest Rx.. Hopefully we will be a long time customer.. read more

I've had many pest control services over the years and usually just ended up firing them for not showing up, or raising prices or just not getting rid of, you know, bugs! Then Tim (who lived in my neighborhood so I think he knew my bugs personally!) came to my rescue and has done so for the past ten years. I am now an absent landlord, and he has been invaluable to both myself and my tenants. I know they go to him when they need something done, and he communicates that need to me and things get done! You can trust him, count on him and know he will go above and beyond what is necessary to give the best service and take care of your property! Seriously, he's the best! read more

Happy, Happy, Happy! My poor dog was covered in fleas every time he went into our backyard. Nothing we did worked. Not even the Frontline Plus, Flea Shampoos. Tim came by and sprayed for fleas and other pests and so far, no more fleas on my dog. What a relief. I highly recommend Tim. Very professional, fair price, and gets rid of your pests. I have also noticed a major reduction in crickets around our home. Our backyard patio were infested with those pesky critters, now I see almost no crickets. Thank you Tim!!! read more