Great selection of items in store and online. I did an online order for pickup today because they sent an email promo code out for 40% off. I stocked up on a bag of dog food and some dental chews. I definitely recommend signing up for their email list because this was a great deal and I don't believe they had any restrictions. I did curbside pickup and it went smoothly. The employee bringing my items out was friendly. I will definitely be back. read more

Pet Supplies Plus Virginia Beach - Ordered online and it was ready in 1.5 hrs, curbside pickup was easy! - Pet Stores Near Me - Virginia Beach, Virginia

Always greeted when we arrive. The store smells and looks clean. The items we shop for have always been in stock (we come every two weeks like clockwork. The cashiers are always pleasant and personable. read more

I love Pet Supplies Plus in Kempsville and I love the employees there. They are always so nice.

Quick Stop at Pet Supplies Plus Okay, so we usually go to PetSmart for our essentials, but today we decided to try something new and check out Pet Supplies Plus -- mostly because it's way closer to home. Sometimes convenience wins, right? We popped in to grab Lexi's usual -- Hill's Science Diet for Sensitive Stomachs (bougie bellies only ‍) -- and let me tell you, they had a huge selection of dog food options. The store was pretty busy but well-stocked, which is always a good sign. I wish I had taken some photos (next time, I promise!), but I did take a quick stroll down the aisles to see if they had any dog clothes... and sadly, no outfits in sight. You know Lexi doesn't go anywhere without a fit check, so we always scope out the fashion section. On the bright side, they had: Tons of treats A great variety of toys Leashes, collars, and accessories ...but no sparkle, no glam, no bougie wear The price for our dog food was a bit higher than what we usually pay at other spots, but for the convenience of being so close to home, it worked out just fine this time. So would we go back? Maybe for quick pickups. But for fashion? We'll have to keep looking. read more

I went to pet supplies plus in Virginia Beach today and was greeted with a smile. I quickly found what I needed because the store is laid out very well and it's clean. I was having an issue with a coupon I was trying to use and Brooklyn took the time and patience to help me out And save me some money. I will definitely be going back to pet supplies plus read more

This was my first time shopping at this location and boy was I surprised! Corey was friendly, knowledgeable and truly listened to the concerns I had about my dog's health. He helped me understand why the product (that I ended up buying) best met my dog"s needs. This very patient man even read the directions to me because I had forgotten my eyeglasses! 10/10 won't shop anywhere else!! read more

The groomer who gave my dog a bath and nail trim was excellent! Will definitely return.

Had to stop and get Mr Biggalsworth my cat some tasty treats and what not. My cat is picky and slightly bougie!!! He insist on making me guess what he'd like to eat. Then choosing not to eat it.. Lol. Ugghhh... So i came to see what new foods they had to try for my little fella.. One day he loves chicken, the next he hates it.. So i grabbed several different options to try out... At this point he needs a job!! Lol. The store is clean usually, but it was a little clutter in the front on this visit. They may have been doing stock... I absolutely don't do reptiles, so i always check to make sure the snake is still in front of the store. I walk the long way around the store just to avoid it... Lol. The cat aisle has a nice selection of different brands and flavors of cat foods. They also have cat toys and etc. The store seems well stocked with a good selection of other items for different animals. They have a pet clinic in the back but i think you have to make an appointment to have your pet seen there. It didn't appear that they took walk-ins. They were closed. The guy who checked me out was friendly. Also don't forget to sign up for their rewards program for discounts and points. Check them out!!! read more

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The staff is very knowledgeable. They're always so very friendly. And the cashier every time I go is so helpful and so willing to help me and save me money. read more

My Golden Girl continually snuck the food of my friend's Golden. She finally completely stopped eating her own (very expensive) food. My conclusion was that she must be tired of her food. So I decided to switch. There was one problem. It could only be found at a Pet Store that wasn't close. They offer free delivery but I was outside their area. For my first bag I ordered On Line and my friend picked it up at their Chesapeake store. Viola! This food worked. My baby girl loved it. When you switch dog foods you go half & half to transition. Well... that didn't work. My baby picked out the new and left the old. But she had stolen so much of her pal's food that I decided she was good. For the second bag I decided to order On Line and pick up curbside at their Kemps River store. The order had to include some cute Christmas toys for the babies. I felt really bad about curbside pickup as I went straight to Pet Supplies Plus following Blood Work at Sentara Leigh. It had started to rain torrentially. It didn't seem to matter to the young woman who brought out my 40 pound bag of dog food & bag of dog toys. It would have been nice to have had better weather so I could go inside and browse. The store looked really large. The storefront was clean and inviting. The color scheme was bright but in good taste. It was well lit. Being the end store in the strip center it occupies allows the front door to open in the middle V, providing easy access from either the front or side of the building. Pet Supplies Plus has a Rewards program. You can earn points which can be redeemed for credit applied to your purchases. Sign up qualifies you for 5,000 bonus points. So I had a credit applied to my second purchase. Yay! The location is Kemps River Crossing, a large area of stores & restaurants on the northwest side of the Kempsville & Indian River Road intersection. Further directions inside Kemps River Crossing are not in my repertoire. It's a labyrinth that I'm not yet familiar with. I'd like to return with my large Golden Girl but that's a two person job. She likes to visit and is much stronger than Mom. Irregardless, I'll be back. And the next visit, assuming no monsoon, there will be pictures. read more

Affordable prices and excellent customer service. I will definitely be a returned customer

I really love taking my dog here. We come for the vet, and the staff are super friendly as well as kind and understanding of my dog's needs. He isn't properly socialized, so he gets anxious and isn't fond of other dogs. But, they make sure I'm able to be in an aisle tucked away from others while waiting to be seen. They also tend to have good discounts on toys and reasonable prices on treats and food. Along with that they have a good selection of items. Definitely recommend coming here with or for your little family member! read more

I came to Pet Supplies Plus in Virg Beach (Kempsville) today to purchase "7" 40 lb bags of cat litter & $23 each. Store promotes 20% off everything, no exclusions. I also brought "7" print outs of the MANUFACTURERS $3 off coupons, which I do multiple times YEAR, FOR YEARS!!!!!!!!!!!!!!!!!!!!!!!! I get to the counter & the person working the register doesn't know if he can apply ALL 7 coupons... so discusses with the "manager" who says I can only use "1" manufacturers coupon for all 7 bags!!!!!!!! ARE YOU KIDDING ME?!??? ABSOLUTELY FURIOUS - INCORRECT INFORMATION & not only did you lose my $170 today, you have lost a loyal customer for good. So much for trying to help "locally owned". on my way to gv my $ to Petsmart. read more

Pet Supplies Plus Virginia Beach - Pet Stores Near Me - Virginia Beach, Virginia

They were the only pet store that carried Nutrition Source dog food. Great place to go for supplies for your pet.

I'm convinced this place doesn't like to make money. I've called multiple times the past couple of weeks to schedule a nail trim for my dog. Nobody ever answers. I've left a voicemail twice and I made sure to include my number, no call back. I've tried to make an appointment online, it says to call the store... they don't answer. read more

I normally shop at pet chain stores but I haven't visited this place in a long time and felt the need to check it out again, even though I have to drive 20 minutes from my house to get there. Some of the prices are pretty competitive and they have unique pet supplies that you cannot find at any of the chain stores. The employees are willing to go above and beyond to help you out. I also saw that they have a Vet inside that offers competitive prices. Maybe one day I will check that out. read more

Pet Supplies Plus Virginia Beach - Pet Stores Near Me - Virginia Beach, Virginia

Awesome customer service from Issac at Pet Supply Plus. He was so helpful and really seemed like he wanted to help. He could teach customer service. I will definitely go back and hope the next experience was a 10 like this one! read more

I was in town visiting friends last month for Fourth of July weekend. Turns out, the people in my friends neighborhood start with the fireworks days before the holiday. My poor little pup was freaking out. I stopped by pets supplies plus in Virginia Beach to see if they could recommend something to calm her down before the 4th and the nice girl at the register (I didn't get her name) recommended these heavenly hounds square cookies for relaxation. Not only did my little girl love the cookies, she was way more chilled out by the time the night of July 4 came. I really appreciate the suggestion, and wanted to let the world know how helpful they were for me when I visited their store. read more

Always have a great experience with this store! When placing an order online you always receive a hand written note making it feel so personal. When I've had questions or issues the employees and manager always go above and beyond to make sure I have everything I need! I LOVE THIS PLACE!!! read more

Now this is what I call a real pet store.They carry a huge huge huge selection of dog food, not limited to the generics and popular name brands, but also from the independent ones. I loved it that I was able to find healthy treats grain free and baked for my sensitive dog.Grooming station also available inside. Check it out!! read more

Good great customer service. Store was very clean and organized and I was shopping a few days before Christmas. If you run into Isaac, he's awesome. Professional and efficient, he went above and beyond for me today on the phone as well as in store. read more

pet supplies plus has the largest and most complete selection of pet foods and supplies anywhere in Hampton Roads. The people there are also so very nice and efficient without being intrusive. read more

This place is great. The employees are great and genuinely care about animals. It's not just a job for them. The groomers know my dog by name... I don't know if it's because we go so often or because my Bella has lots of anxiety and is a yelper. But either way it's not a place she shy away from or doesn't want to go. The paws clinic in the back also has great employees. When I rescued Bella this was the only clinic that would take her immediately as walk-ins. We've officially been coming to this store monthly for 4 years now! And now my new pup Koda enjoys going. read more

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This is a one stop shop for all your pet needs. There's a clinic, grooming services, food, toys and more. It can get very busy here, especially on the weekends so be aware. Even though pets might relieve themselves in the store, the staff do a good job of disinfecting areas and keeping the overall store clean. I recommend signing up for their rewards program, because they do offer decent coupons that make you want to continue shopping there. read more

Customer service is really great. Everybody is usually so kind. Love that they add little notes to your online orders.

I am a business owner myself, with multiple locations and a good number of employees...I don't write reviews on anything...ever...this is my first one and I've had yelp for years I can just say that I hope that my customers at all of our locations have as good and helpful of an experience as what I had tonight at Pet Supply Plus. I came in right at closing...first off everyone was working & cleaning, and even holding each other accountable for the work...no one was sitting around...which is amazing to see. (Although I would imagine labor was a touch high for a closing shift) Several people were willing to help right of the bat...they checked on me several times...and ultimately did help me not only find exactly what I looking for (and my request was more complex than you might expect) but then went on to help me find a better deal a few aisles over. Super friendly, helpful & above-and-beyond type service...never bought or been here before...won't be back in the big box pet stores again!! Great job!! read more

Love this store! So does my pet!!! I always find the items I want for Reggie. and he loves going shopping with me, as well. :-)))

Brynn helped me today and she was very knowledgeable about Taste of the Wild dog food, I appreciate her kind demeanor and the quality of products the store carries. read more

Pet Supplies Plus has amazing service! I also love the coupons and discounts that I receive!

Paws clinic on the weekends is amazingly quick & affordable!! VERY kind and knowledgeable staff! All in all a great experience for me and my puppy! Many thanks team!! read more

I love to buy my pet's food here! They have a lot of variety and they're very friendly and attentive with customers!

I ordered online at 4:30, received confirmation at 4:32 saying they will email me when the order is ready and it should be ready within an hour. at 4:50 I go into the store to see if the order is ready because it was one bag of dog food and they were not that busy, the guy informs me I have to wait for an email confirmation before I can get my order. At 5:35 I go into the store again because at this point I waited an hour and still haven't received a confirmation, the employees then question me if I had the correct store which I did. i double check and triple checked before placing the order. They then say they can't find it, after 5 minutes of looking they find my order. It was already ready to go yet I never received a confirmation email (still haven't and it's 6 pm) the customer service was horrible, no communication whatsoever. The paper printout showed a time stamp of 5:57 being finished. Yet I never received the confirmation email and the store was not busy the whole time I waited so I'm confused what took so long? This is very inconsiderate and a waste of my time. read more

I would give them a zero stars if possible. I was a loyal customer until they double charged me for dog food because of a known error in their system. I went through line and paid, but a receipt did not print. They could not find the transaction on their system, but I pulled up the charge in my banking app. They refused to let me have the dog food unless I paid again. They claim the first charge should drop my account in a couple of days due to that is what has happened in the past. They acknowledged it is a known error in their system. I spent $112 in dog food. I can't afford to have double that amount tied up. I will never go there again. Both charges posted to my account. Pet Supplies Plus continues to refuse to refund me. After contacting my bank at their suggestion, the store manager called me and refunded both transactions. read more

Today was the first time I took my dog here in a long time. I brought her here to get a bath and nail trim. My dog was scared, she had her tail in between her legs and usually she's excited to get a bath. The groomers are very rude. Extremely. I believe they abuse the dogs. Now I remember why I stopped taking her here. Never again read more

I got my family a puppy for Christmas! Her name is Maya and she is a beautiful Chocolate Lab Mix. On my way home from the airport, I saw the Yellow and Green sign and proceeded to tell my parents to stop and go to the store. There was a Pets Supplies Plus in Atlanta but it closed. I was a fairly regular customer since they offered a lot of great products and holistic food at low prices. Since I wanted my family to only give the best to Maya, I showed them what food and toys to buy and bought them the standard puppy items...crate, pillow, food bowls, etc... This probably is the best pet store in Virginia Beach and recommend supporting this establishment instead of Petsmart or PetCo. I met some really nice people as well that drive all the way from Chesapeake just to go to this store! Yeah...its that good! read more

My 3 year old Havanese Kibo goes here once to twice a month for his grooming. This is even where we took him for his first puppy cut when he was just a few months old. Havanese require a lot of maintenance and grooming because of their unique coat so I am glad we have found this place. My dog is a medium sized dog so a bath, nail clipping & haircut for him costs $25.00. It's an extra five dollars for dental care which isn't too bad. Every haircut comes with a free bath & nail clipping (I believe) so Kibo usually gets a bath with his hair cut and nail clipping unless we've bathed him ourselves recently. Kibo's skin is extremely sensitive and in other places we've taken him to, he would experience some uncomfortable redness underneath his coat. However, we've never had that experience here. They always make sure that his haircut is looking great. When his hair isn't too long, we usually request for just a "Sani". When he was still a puppy he had an ear infection in one ear so they called us to inform us about it and ask for our consent for them to treat it. When we got kibo back, They then gave us a recommendation on what we should do. They also had to shave his ears but Kibo still looked great. Since then we usually ask for them to keep his ears short. So cute. They truly look out for the dog's over all wellness. Not to mention, they have cute bandanas that they put on Kibo for almost every holiday after a grooming session. The Halloween bandana is my favorite! Above all, what I truly love about this place and why we keep bringing Kibo back (besides their convenient location & convenient walk in policy) are the people working there. No matter how busy they are, they always make time to squeeze Kibo in and they are always happy to see him and he is always happy to them too. I usually set up an appointment but whenever I do a walk in, I make sure to come as early as possible. :) read more

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I haven't bought a pet here, haven't really seen too many pets here but I do like this place for buying treats for my dogs when I'm in the area. I can't really say much its a typical pet supply store, nothing out of the ordinary. Staff is friendly and ready to help. read more

I drive from Portsmouth because neither PetSmart nor Petco have the items I buy for my dog. pets supplies plus has a huge selection of pet goodies. The only item I go elsewhere for is the Blue Ridge Green Tripe. The prices are very reasonable as well. read more

They were out of a lot and the staff wasn't helpful or knowledgeable about what they had in stock (whether they had the thing in stock or anything about what they did have in stock). read more

A super low-key pet store, and doesn't include the chaos of feeling overwhelmed by their selection (like other pet stores.) I'm very particular with my fur baby, Jules - with what he eats, plays with, and his fur care. Pet Supplies Plus has all the better options for your fur babies diets including raw, natural, and grain-free foods. They have a little dog bakery section in the front of the store including cookies, biscuits, and ice cream! Jules loves coming here because he knows I'm a sucker for the adorably decorated dog treats for him (I picked up a bag of Halloween dog treats for all the furry creatures I'll have at my house for trick-or-treat!) The food isn't the only good part either, they have a wide variety of toys ranging from bones to stuffed animals. Did I mention they also carry costumes and clothes? This little corner store is also cheaper in comparison to their local corporate stores. (PetSmart, Tractor Supply, Etc.) they also have coupons on their website, and if you sign up to be a member, they'll send you great deals too! Pet Supplies Plus is my new store I'll be taking Jules to for new teething toys, food, and treats. I can't wait to try out their groomers next, considering how friendly their staff is already! read more