I like this location because they have a good selection of dog food. I wish there toys weren't so expensive. But the staff is always friendly and helpful. One in particular (Liz) was always really helpful and happy to see my Pittys whenever they came in. I would recommend checkin em out. read more

Petco - My dogs would tear Thanos apart! - Pet Stores Near Me - Sacramento, California

Petco is definitely way better than Petsmart when it comes to dog clothing I find the clothing most affordable and is half the price of Petsmart clothing. I find the dog clothing to be nice quality without breaking the bank. The customer service a excellent and willing to make great recommendations on products. The employee Dallas was super helpful and informative. I didn't feel rushed and will start doing more business at Petco!!! I picked a thick blue sweater and a spiked black leather collar for Timmy and he is so happy! I also picked up some out fit for my girl Yorkies! I will be posting pictures of they're outfits as well. Thanks. Dallas for going above and beyond to help pick out outfits for all my dogs! :) read more

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Really excellent customer service! My fiancé and I walked in with our pup and were immediately greeted by Caleb who proceeded to provide us with support in looking for grooming products. We had just come from the dog park and my dog was panting pretty heavily, Caleb not only helped us but provided fresh cold water for my pup--he really went above and beyond! Pros: customer service, spacious store with plenty of great products and parking! Cons: none found at this location! read more

Under construction but still open to the public! Petco is your Target of pet stores. It's lacks the charm, personable staff and organic lesser-known brands of a mom and pop store, but it's great when you want to grab something basic and go. Our fam comes here on the regular for one of the best deals in town on cat litter. They have what is basically a huge sandbox full of grey, odorless, and mostly dust-free Petco brand litter. You can buy a bucket and then bring it back for refills and about 20% off the original purchase price. Other than that you'll find any major brand and a wide array of toys and such that your pet really doesn't need. Stick to what you came in for and you'll be alright! read more

Petco - Under construction, and probably will be for some time. - Pet Stores Near Me - Sacramento, California

Place is always clean and doesn't smell like other Petco places I been to. I came to get food for my dog and I was helped by Monica. She's a very kind and helpful lady. She let me know that Petco now Price matches! Or they always have and I never knew this LOL? she helped me get a great deal on my dogs food and even conversed a bit with me which was nice. Come in a ask for Monica! She knows what's up! We out here tryna save money read more

Thank you Daniel for giving me information and answering my questions that I have about my Leopard Gecko. I'm always worried about Marlin and with your help you always make me feel better. I appreciate you! Keep up the amazing work :) read more

I wrote a bad review that wasn't deserved I had took my puppy in while he was having skin issues and after his cut he got 5 times worse so to me it was the grooming that blew it up when actually he had demodex mites and they would have gotten worse regardless. im very sorry for my Poop review but I removed it,. I didn't leave out though that his cut was neat and he was done well and that his groomer was very sweet with him they are gentle and the dogs like jessica In this store she is an amazing groomer and I haven't been able to find anyone who will groom him that Good since. If your dog has skin issues don't blame your groomer if it gets worse after grooming there's something else going on. 4 stars is because they don't separate big dogs from small.Grooming is 5 stars read more

Worst haircut ever. Been trying to find a groomer after ours originally was not available anymore. Decided to give this location a opportunity. My bf took her and communicated that we wanted to keep her hair long as possible, was just concerned with the butt and mouth area. They called twice to ask how we wanted her to look. The 2nd time they supposedly found matted spots and had to cut down "just a little more" we said that was fine but stressed that we want her hair long as possible. When we picked her up we were mortified, my whole family was in shock. They cut all her hair off everywhere on her body!!!! Even cut her long eye lashes off. Never going there again. DO NOT RECOMMEND read more

Petco - Pet Stores Near Me - Sacramento, California

Absoultell terrible groomers. I booked under they're head groomer Jeremy who worked there for 20 years. An hour into the groom they call me saying they cut her. I get there and there is a hole in her foot from a dermal drill. Turns out they assigned a trainee named JJ to my pup. When asked how this happened they're response was that it happens all the time. The general manager named Ryan saw it and said " oh that's nothing". Excuse me. Ya'll are horrible excuses of groomers. read more

Petco - Pet Stores Near Me - Sacramento, California

Thank you Kinga, You are very helpful and went above and beyond to assist us new pet owners! You are absolutely amazing! We hope that you get some recognition for all the help you give! 08/15/21. - New pug puppy owners :)! read more

I really liked Petco. Their prices are reasonable. I took our dog there for a ling time to get services done. But I noticed every time I brought him in for some kind of service they wouldn't do it correctly. I still took him after talking to them about it and giving them another chance. But we left there today unsatisfied. They said they couldn't do my dogs anymore if he is stressed out the next time. Uuuhh....he's a chihuahua! They're always scared, skittish, stressed, etc. Thats just the breed. Also, The manager wasn't very friendly. She actually looked kind of angry. Can anyone suggest another place that cuts dogs nails besides a vet? Also, every time I would call in to make an appointment they wouldn't ever get back to me after left a voicemail. I really hate leaving bad reviews but I would personally not recommend Petco. read more

The groomer ALWAYS does a great job with my large 100 lb dogs. They happy when they go in and happy when I pick them up. Will always go to the Petco on Arden in Sacramento read more

Needed to purchase a new bed for my dogs and some other essentials and was happy to see that Petco allowed customers to shop inside, since I wanted look at the variety of bed options. Social distancing was in effect although not many people were in the store. I found a really nice bed that my dogs now don't want to get up lol and got the toiletries they needed within minutes. At the checkout, I asked where the restroom was. I was advised the restrooms were closed due to COVID-19. I immediately felt a little salty about a business that will allow me to shop but cannot use the restroom, totally unacceptable. Bathroom use in public places is not part of the local restrictions in place, this boils down to Petco not wanting to staff up to accommodate frequent bathroom cleanings. If bathrooms are not available then Petco should move to a curbside pick up model during this time. Very disappointing overall experience but I did like my purchases. read more

I came here to return a leash that didn't fit my dog. I had the receipt but didn't have the card I charged it to. They told me I had to physically have the card. I asked them if I got them the card number would they be able to just credit it. She told me that I physically had to have the card present. It makes no sense. It's going on the same exact card on the same account... It's such an inconvenience... especially since it's 20 minutes away. read more

Pretty much just didn't like my dog. Told me her nail was growing into her paw pad - which is a good time to know these idiots don't know what they are doing. I investigated the wound after I picked her up, and it was consistent with a razor cut. Since two hours later she's perfectly fine, and I assume these idiots at Petco just got tired of their job and tried to blame it on me. Needed some blood so they cut her paw pad. Nice. Fuckers. If you don't care about dogs, then why do you operate a damn store? read more

Great costumer service! My husband and I were looking for a bearded dragon when we finally met ours in this store. Cortnie was great and very informative. Provided us with some instructions on how to care for him and as well signed us up for Vital Care. Way to go in this location, the entire team seemed to be cool and outgoing, treating costumers with care. read more

This is my favorite PetCo in the Sacramento Area and yes ive been to more then id like to admit. I love the wide selection of cute dog clothes in XL+ sizes, all the toys and being a rewards member i always get coupons and points to save even more money. The staff and groomers are also very helpful and friendly. Easy to return open, unused dog food..speaking from experience. I bought the wrong one, used one scoop..realized it & was able to exchange it for the right one the next day. read more

Petco - Actual Picture of the Store Front - Pet Stores Near Me - Sacramento, California

Tried to return a harness that is too small for my dog and due to covid they're not taking returns. I really wish the clerk had told me this when I made my purchase. I'll just continue my business with Amazon where they'll except my returns. read more

I just recently shopped at this store and spoke to a service representative about bringing in my senior dog for grooming services and asked if they have a policy about older dogs or issues in grooming older dogs as I have become dissatisfied with the grooming services at Pet Smart (poor quality, canceling appointments day of due to staff issues, etc). I was assured it was not a problem and the groomers are very capable and happy to take care of our old guys. I just called to make an appointment and was told that they do not want to groom my older dog and that I should just stick with Pet Smart because she thinks it will stress my dog to go to a new place. I told her he does not have a specific person and has never had a problem being groomed, but she doubled down and said I should just stick to Pet Smart. As a business, perhaps you should tell your customers that you only groom animals of certain age ranges instead of promoting a service you have no intention to provide. read more

I've been to this Petco location quite a few times now so I'm shocked I haven't written a review yet! This Petco is located across the street from the Arden Fair Mall next to Kohls and Pier 1 Imports and so parking is plentiful. They have never been busy when I've been in which is nice because I get to browse in peace. The outside looks new, but the inside definitely needs a remodel! I hope it's on the list because the inside is old and oddly set up. I also find their prices to be on the higher side. They sometimes can have OK sales, but otherwise things are pricey and can be found cheaper elsewhere. They do have a few toys and brands of treats which are unique, so I do like to browse around and see what they have. I really haven't been in any other sections than the cat and dog sections but they do have a good selection of toys, treats and food in the sections I have been in. The employees I have come in contact with are friendly and have asked if I needed help. I will keep coming back here but please remodel it! read more

Came here to buy a ton of stuff for my adopted shelter animals. Ran into an awesome lady named Ashley. She definitely makes this Petco worth the drive to visit. Thanx Ashley! :) read more

Ok shop if you're looking for supplies for your pets but if you're looking to buy a new pet it seems difficult to get any help to buy the pets here. I've waited for 20min before finally finding someone to assist me instead of staff asking me if there was anything I needed help with read more

I purchased a parakeet and it died shortly after. Brought it in and gave me a new bird but alas, this one met the same fate. I took the second bird back and they did a " preliminary autopsy ". It seemed to the employees that two dead birds could not being a coincidence, it would, of course, be my fault. Mind you, my little bird I already have is doing wonderfully and thriving. I just got a shrug of the shoulders and an "oh well". Since then,I have purchased another little birdy from the other store that has Pet----- in their name and he is thriving. read more

I wasn't going to say anything, but after thinking about our last visit I couldn't help but be frustrated. We've taken our dog here for grooming for the last 18+ months even though we moved out of the area, mainly because of one lovely sales associate that always made us feel welcomed- she moved to the grooming location and our dog loved her. We requested that she was the groomer that took care of our pup going forward. On a previous visit, another groomer nicked our pup's dewclaw which sent her to the vet for about 6 hours. ( note: they were aware of the dewclaw and then tried to tell us it wasn't really their fault because our pup kicked back her foot- SHE'S A 2 YEAR OLD PUPPY!) After reopening the would a week and a half later she had to go back to the vet. Petco told us they'd cover a visit to finish the grooming and her following appointment. When I tried to book the follow up, we couldn't get a hold of any employees over the phone, so when I got a text about a scheduled appointment I brought her in. Not only did they question the comped visit, they told us our pup was too nervous and they'd maybe consider taking her back in on a case by case basis. YEAH SHE WAS NERVOUS- THE LAST VISIT SENT HER TO THE VET TWICE and she had to wear a cone for a month!!!! Silver lining- we don't have to shop at Petco or go there for grooming. We have places closer and better quality. We got fired from Petco but it's ok- you did us a favor. read more

Please just ring me up and hold the 2 cents... This is probably my least favorite supply store, but sometimes they carry things Petsmart or Western Feed don't have in stock. But I've found over the years at the checkout, it can be difficult to actually *check out* and leave. Some examples below (shortened for reading). ******************** "Phone number and Zip Code?" - 'What?' "I need that." - 'Why?' "The cash register said so." *************************** "Why are you buying THIS (holding up a bottle of chewable valerian root supplements and waving it in our faces)." - 'Because this is the place that has it.' "Do you know you are DRUGGING your pet?" - 'She needs it.' "You need to go to a vet." - 'Uh, yeah- the vet recommended this for when her bladder crystals flare up to make her more comfortable (then went into great detail on what happens) and can I please speak to a manager if you're not going to sell this product to me?' ***************************** "Please use your Petco discount card." - 'Is anything I'm getting on sale?' "Not this week, please use your Petco card." read more

Chaz was a bit nervous, thank goodness our groomer just made him feel right at home and by the time he was done, they were best buds! He didn't like the blow dryer, which wasn't a problem he left smelling so fresh and so clean ! We have already booked our next appointment, and can't wait to bring Chaz again for his spa day!! read more

Took my boy in for a groom we were first time clients and WILL NEVER BE BACK! Worst grooming service ever. our First vist was cancelled last minute, then we were accommodated after a complaint. The day of the appointment lasted over 4 hours and the cut was horrible my boy was literally shaved just to hurry up is what I think. Nails weren't trimmed, paws were un cut and left horribly. A few days after the groom I noticed a smell coming from him his ears weren't even cleaned and he now has ear infections! Never will we ever be back for grooming services !!!!!! read more

Very nice store! The staff is always very helpful and I never have trouble finding what I need here. The store is conveniently located across the street from the mall so you can get all your shopping done without having to drive all over town. It's also very clean and organized. The prices are pretty high but not more than a dollar or two over other stores prices so if you're in the area, there's no sense in driving across town. I shop here because of the helpfulness of the staff, they know a lot about numbers of different animals and can usually answer any questions you have, and because of convince. The kitty litter and some dog treats can be purchased by building your own bags or containers which is nice too. So, if you have a picky puppy, you don't have to waste a bunch of boxes of treats because you can grab a couple bags of different things until you find a winner! read more

I consider myself an honest person, really. I bought a sweater for my dog, it was winter, he was cold. I didn't want to be a neglectful parent. So I found one on clearance and brought it home. It was size giant on my dog. So I brought it back. The conversation went something like this: Petco Cashier: Did you want to return that? Me: Yes, please. It was too big. Petco Cashier: Here's $18.xx back Me: it was on clearance though, so 7.xx, see my reciept? Petco Cashier: Um ok. Here's 18.xx. Me: Um. Ok. I mean, I'm not complaining, I'll take the money, I was going to use it to buy food there anyway. But really, I didn't think it was that hard of concept to grasp. So, you're thinking, "HELLO? They are giving you money, why not FIVE stars?!" But, It's Petco. It's not pretty, it's sort of ghetto, and the service is generally incompetent. They did this "GRAND redesign" or whatever but it still looks like something my dog barfed up in '98. Most of the cats toys are like, "Look! We had a kindergardener glue some feathers on a stick!" and then they priced it for $9.99. Meh, if I have to chose chains, I chose Petsmart, it's better priced for most of the stuff. read more

Granted, it IS a chain pet store, but this location is nothing special. Over the two years I lived in Sacramento by this store, I have never received spectacular service, and most of the time, I've been helped by incompetent teenage employees chatting amongst themselves. The worst is the ones who feel they should offer me advice about my pets. No thanks, I didn't ask. Just because you own a hamster doesn't mean you're qualified to work in a pet store. read more

Butchers!! I took my 8 month old Chow/Shepard mix here to be groomed. Dropped him off at 10am and they called me at 5pm to tell me he was done!! Are you serious 7 hours??! OK so i go to pick him up....they shaved his body and thats it!! His head was still the same and his tail was the same...long as hell. He looked like a fox and poodle now. Then the groomer admitted that she could not get his head cut the way she wanted and they still charged me $60.00 on top of that one of the charges was for a comb down?? WHAT did they comb him before they shaved my dog?? Stupid..thats all I have to say..I called the grooming manager and left a message to never get a call back..BOO on you!! read more

Although this is a pretty large supply store, I have very rarely felt compelled to purchase anything here. I love visiting pet stores and learning about all different kinds of animals and the care they require. With that in mind, I must say I have never gotten very good service here. I am not just a window shopper, when I find an animal I am truly interested in I ask questions with intent to buy. Just recently my daughter wanted to add another pet to our family and we were pretty much shrugged off and talked out of every pet in the reptile section. The only time I was given the time of day in this section it was by an associate who was making it clear he wasn't really interested in selling me a pet... it was more like his pick up place -ew. I have gotten some good customer service by a girl who has worked here for a few years in the small furry animal section. However, staff seems sparse here. I try not to shop at this location if I can help it at all and usually I can. read more

This Petco is your standard big box pet food and supply store. I used to come here exclusively for my pet needs when I lived closer, now it's my backup when my PetSmart is out of whatever I'm looking for. Selection is good, prices are fair (sign up for their free perks card to get discounts), staff experience is generally a bit lackluster. I came here last weekend to find a cat fishing rod toy. I didn't find one but I DID find a whole range of Star Wars toys and wearables for cats and dogs... so I basically wound up buying a bunch of cat toys that my cat won't be allowed to play with, because I don't want her devouring Darth Vader catnip mouse. Haha! read more

Why are pet stores so expensive? I don't mind paying a little extra for quality food and Petco's food prices are reasonable but 20$ for a cat toy is just nuts. I think I'll try gluing ONE FEATHER to a stick for free instead of paying that price for one that has a Petco label on it. The service there is average and they allow pets in the store, which is cool. We only go here to get pet food, and cat litter. read more

Great location and selection! One of my little monsters is a toy poodle and he has some pretty severe allergies. He has a very strict diet and it can be a challenge to find food that fits within his limited palate. I have been to several Petco locations and usually find what I need, but the selection and options are still limited. I was in the Arden area the other day and decided to stop in here and see what they had to offer. I was pleasantly surprised. The selection of alternative dog food is extensive. Each isle is labeled with the brand of food, just like every other Petco, but the amounts and variety seems to be larger. Great news for those of us with 4 legged family members that have special needs! They also have the usuals that you expect from a Petco such as bulk treats, clothing and accessories as well as options for cats and other less furry family members. The staff here is friendly and attentive. Can't ask for much more from a pet store! read more

This place keeps allowing grooming appointments without following through. You have to wait a month for the appointment and the day of they cancel on you. It has happened twice already. Horrible service, they should let us know way more in advance. The appointment should be replaced right away or at least a discount, literally the day of they cancel on you read more

I've recently switched stores from Petsmart to Petco. The quality of the products and prices are great. Other Petco branches are much nicer, might possibly just be this branch that I do not fine to be the best. There are, however, many choices in this particular branch, but some choices are sold out and some sections seem bare. The only part that irked me was when I was getting ready to check out, a new register was opened, but when she called me and my friend up, my new rescue dog was too nervous to move so it took us a while to get to her register. The cashier tapped her nails on the counter and looked very annoyed. EXTREMELY rude and unprofessional towards us as customers and towards my very nervous dog. read more

I live near a lot of wonderful local pet stores now, and I intend to frequent those places a lot more often than Petco, but we were near Arden today and needed to get our dog Roxy some food. She is on a very specific food for sensitive skin and stomachs that we've only seen at Petco. We plan to wean her off of it eventually, but for the time being, we still need to frequent Petco. I was very pleasantly surprised at this Petco. Their selection is HUGE. They have a whole aisle, two sides, full of doggy beds, TONS of them. A whole side of an aisle dedicated to food bowls and the other side, food storage. They have tons of crates and kennels to choose from (I wish I had such a selection when we purchased Roxy's crate!). It was very neat and clean and well organized, and I was really impressed by the sheer volume of products they had available. Staff was also friendly. I don't love going to chain stores very much, but we'll definitely come back to this Petco if we need to. read more

It's fine for a general - I'm out of dog food place. But other than that you are basically on your own. I took my dog to the grooming there (I generally go to the one on Greenback) and they were scared of him (he's a pit) and he was scared of them! He couldn't wait to get out. When I take him to the Petco on Greenback I have to hold him back as he does his happy dance into the store and knows where the grooming department is. read more

Very spacious and clean looking Petco. Staff is very helpful and ample parking available. Cashier made sure to ask if I found what ideas looking for. And being that the location is across from Arden Fair Mall makes it easy to find read more