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    Petco

    2.9 (89 reviews)
    Closed 9:00 am - 9:00 pm

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

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    Reviews With Photos

    Berta B.

    We got 2 new members in our family!! Meet Indigo and Fast Shadow! My kids wanted a pet and my husband and I thought fishes would be a good pet to start with. We got them each a betta fish. This Petco didn't have the best reviews but since we were around the area we decided to stop here and check out their fishes. My kids were so excited to pick out their Betta fishes! We bought food for them but their bowls and gravel we purchased somewhere else. The store seemed well organized and they seem to have almost anything you would need to care for your pet. I have to say that the customer service we received was really good. The lady at the register was friendly and gave us so tips on how to care for our new fishes.

    Asked for teddy bear cut

    My dog got a really cute groom by Nancy today. He is a mini Goldendoodle. My family is obsessed with how cute he looks. And so soft. One star off bc it took over 3 hours but I think they over schedule her and it's not her fault. My mobile groomer is $125 and this was $130.

    Pet wheatgrass. Consistently terrible at this Petco!
    Cheryl C.

    Please let me say, I'm more of an easy 'high-rater" customer and feel good about telling others what they do well. I am simply not happy with this Petco, because the wheatgrass for cats is more often than not in bad shape. I've let this go literally for months, in hopes it would turn around. Unfortunately, it has not changed, which is why I'm writing this review. This live wheatgrass is an expensive item, a couple cents under $10.00, and your 'master' if you can keep it alive for 3-weeks with steadfastly following the instructions on how to make it last. If you compare the advertised picture of what Petco suggests you are buying to the uploaded photos (the one on the right was the best of what they had), you will be able to see what they are offering in reality does not fit what is advertised. This is not sturdy and hardy, and is on the brink of turning as bad as the others in the accompanying photo. Wheatgrass should be crunchy and healthy for cats to eat. This is flimsy, not full, soft and wilting. Think of yourself eating a salad you paid $10 dollars for that is the latter of what I just described! Not cool. When asked for a discount on this item, they said they "can't." When I asked to speak with the manager, whom I was told is Nancy, the person told me she is in a meeting. When I asked when she would be out of the meeting, I was 4:00pm. The time was 12:00pm that I inquired. Wow; a four hour meeting. Mine don't even last that long!! Not good business, not caring to be fair with customers, and not caring about the health of their pet-customers to provide such a low quality consumption product. Plus, it actually sticks in there. Yes, it's a pet store; however, I have been in other pet stores that do not smell. That's beside my point though for this review. Shame on you, Petco in Janss Market! I'll try PetSmart next time.

    huge pupcup hahaha
    Andy S.

    I love coming to this Petco. It is a super convenient location (right in Janss Marketplace) and near a lot of other shops. The staff is very friendly and helpful when me and my dog visit. 10/10 recommend.

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    8 years ago

    Horrible staff. Very judgmental and rude. They accused me and my family of being "unfit fish owners".

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    7 years ago

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    Page 3 of 3

    Ask the Community - Petco

    Review Highlights - Petco

    It is a super convenient location (right in Janss Marketplace) and near a lot of other shops.

    Mentioned in 2 reviews

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    Matan Dog Training

    4.8
    (113 reviews)

    I highly recommend Matan Dog Training and our trainer Amelia. Her expertise, knowledge and…read moreprofessionalism is second to none. She focuses on teaching the owner/handler how to build a better bond with their dog. My girl Heartley has grown so much in the last few months gaining impulse control. I never would have believed she would stay in a down position for 10 minutes without me by her side while people and other dogs walk past her. The "Out and About" experiences are so good; going to outdoor malls and parks have helped her to deal with all types of distractions. So much of the training is geared to real life situations and not just obedience. The could not be happier with their program.

    I initially put my youngest, out of control dog, Stormy, into their Board & Train Program, while I…read morewas going out of state. I could not get Stormy to walk on a leash, without choking herself. Because of this, she was under socialized. She was fearful of many things also. They ended up keeping her for 3 weeks. I had a couple "check in" one on one Training with her Trainer, Tiffany. At the first session, Stormy, was walking on leash in a "heel" position. Tiffany had also taught her "place", "stay" and "break" to release her from her "stay". Stormy was so much calmer when I brought her home. Before training, she would come in from the yard and jump over the back of the couch. If I was sitting on the couch, a few times, she landed on my head, on her way to the other side. She also jumped a lot. After coming home, she was calm inside and stopped jumping all over. It was a "joy" to take her on a walk and have her calmly maintain her "heel" position.She was much more enjoyable and was finally able to get out of"in the world"! This was entirely due to Tiffany's training. Tiffany was very good with her, very knowledgeable about dog behavior and cared for Stormy. She was professional, checked in with me to see how I was feeling about Stormy's behavior, gave helpful advice and answered any questions I had. In addition, I received daily photos of Stormy from Heather. That was awesome because I missed her and it was nice to get updates on Stormy's progress. Additionally, the Facility is very clean and everyone working there was very nice. Michael was very nice too. The groomer, Jacob, was nice and professional also. The Board and Train was expensive but after Tiffany gave me back a dog I could fully enjoy, I'd say it was worth it! Matan has a wonderful operation going there and I highly recommend them. My Veterinarian in Camarillo, gave me Matan's Card and said she'd gotten positive feedback on them. I also brought my "dog reactive", Dog, Bon Bon in for 3 week Board and Train. Tiffany, also trained her too! She did an amazing job with Bon Bon also. Bon Bon, was a challenging case for her because, of all things, she told me Bon Bon, could be a bit stubborn! LOL. Even though Bon Bon, was a completely different personality than Stormy, Bon Bon, was wonderful walking on leash when she returned. She's also not as reactive. I was even able to walk both of them together, which was a first and was also my original goal for training! My "pack walk"! Tiffany told me to wait to try to walk them together. There was no way I was getting out the door with just one! They both did remarkably well. At first Bon Bon wanted to walk ahead but I corrected her and she walked in a "heel" on my right side. I was finally able to get them both "heeling" on my left side, with Stormy closest to me. Yay! That's exactly what I wanted when I sent them both to "board and train". Finally, as a bonus, Bon Bon came home with "perfect weight"! It was all the extra work on Dog Pacer. Thank you to everyone at Matan Dog Training! You all made it a great experience for me!

    The Doggy Den

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    Did a great job. My dog and I are happy! Great service and especially helpful in setting up our…read morevisit. My dog returned home happy.

    PASS ON THIS PLACE. Would not recommend this place. I was looking around to find a place a bit…read morecloser to us than our usual barks and rec (they are great by the way just a bit far and a little more expensive). We took our two dogs there for a temperament evaluation since it was their first time and we were wanting to book them for a week in October. They took them back for maybe 3 MINUTES and came back out and said that one of our dogs was nervous (I'm sorry but duh) and that we needed to book "A LOT" of day visits so he would not be nervous anymore. It's odd because it's totally normal for any dog to be nervous the first time going somewhere which immediately threw up a red flag for me. Not to mention the lady was pretty rude about it when I was obviously confused as to how they would know his normal stress levels after 3 minutes upon getting there. I got weird vibes so I just said we can cancel it and no worries. She immediately snaps back and says something about me not being fair to our dog if I don't book daycare visits regularly and what am I even doing there if we already have a boarding place etc.(very strange behavior). Most places have you book a day visit so they can see how your dog adjusts the entire day which our dogs do totally fine. Our dog is 10 years old and doesn't have any underlying anxiety conditions and was never prescribed medication for that ever so this seemed odd. Just a bad vibe in general. Unfriendly staff and insufficient time to actually see how the dogs warm up to the place for the first time.

    Zoom Room Dog Training

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    4 1/2 month-old Lenny is now our second dog to start his puppy training at Zoom Room Culver City !…read more Loves to be there and is learning fast !!! We first discovered ZoomRoom in 2019 when Zoe was a puppy and she happily went through several training courses ! Great staff ! Highly recommend to dog parents !!

    Unfortunately, the current Zoom Room ownership is atrocious and I would strongly suggest finding…read moreanother place to train your dog. I had been going to Zoom Room for over 2 years and had experienced some different trainers, some of whom were good, some bad. Finally, there was some consistency with an excellent trainer, Cari, and so I purchased an annual membership. Over the past year I had worked with Cari, who was fantastic. She had an amazing talent for knowing what you and your dog could handle and needed and she prioritized safety and the overall experience. Unfortunately, Cari left recently, and I have to imagine the owner had something to do with it, as clearly this location is horrendously mismanaged. There was a period of time where there were no classes available, and we were never told why. Then randomly they announced "new management" and brought in a trainer who had been shadowing Cari for just a few weeks as the new Manager and solo trainer. I had briefly worked with this trainer and I was not very impressed with his training skills. I did not feel like I would be making progress with my dog any more at this location, so I contacted the owner Diego asking for a partial refund. He talked disrespectfully about his previous employees, ranted about me not giving people a try, and raised his voice, berating me about "what if you signed up for a membership at a yoga studio and your favorite instructor left" among other things. During this rant he also shared that the trainers they get are untrained and uncertified and they go through some basic training before coming on board which does NOT inspire confidence in the future of this location. I have NEVER been spoken to in such a disrespectful, aggressive way as a customer. This franchise is clearly not well run. While they might find gems of trainers like Cari from time to time, you might also get stuck with untrained people.. or possibly even NO instructors. As another review mentions, consistency in trainer is absolutely critical to progress with your dog, and while I understand there is some employee turnover expected over time, this location has experienced too much turnover to be acceptable. I truly did love my experience with Zoom Room while Cari was there but now I highly recommend you save your money. It's not worth spending that much money to potentially have to keep working with different, random, possibly untrained employees and be talked down to by the franchise owner who really needs to hone his business and customer service skills.

    LA School for Dogs

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    We took our vizsla to LA School for Dogs 3 years ago and she did the 3 week program! It was 100%…read moreworth it, our dog came back new and improved, we can literally take her anywhere now! If you're on the fence about the program at all...just do it! It's so worth it and rewarding to be able to take your well behaved dog places you maybe couldn't have before. We stay in regular contact with Jennifer and she has is always helpful and answers any questions or concerns with have since then! You won't regret taking your pup to LA School for Dogs!

    I can't say enough good things about Jennifer and her 3-week training program! Our border collie…read moreMaverick had an issue with pulling on walks, and thanks to Jennifer, he now walks perfectly in heel--it's like night and day. She also worked on his place command, and now he stays calmly on his bed until released, which has made having guests over so much easier. One of the things that really stood out was how Jennifer took the time to get to know us as well as our dog. She found out we have a horse background and used that to our advantage--explaining training techniques in ways that made total sense to us. She gave examples that tied into the horse world, which made the process so much more intuitive and familiar. She also helped address Maverick's excitement around other dogs, which stems from his strong herding instincts. With Jennifer's guidance, he's now calm and focused on us. Jennifer is incredibly knowledgeable, patient, and truly cares about setting both the dog and owner up for long-term success. We're so thankful for the transformation she helped us achieve with Maverick!

    Petco - petstore - Updated June 2026

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