I'd taken my external hard drive into a local computer shop (Newport County Computer) and was told…read morethat the data on it was not recoverable. After doing a little research, I decided to call a few other computer shops. Russ at First in Service was incredibly friendly, thorough, and helpful in explaining his recovery process while also explaining that there was no guarantee that he could recover the data. I decided it would be worth the 25 mile drive to have Russ look at it. He called a few hours later, shortly before closing on a Friday just to say, "I wanted you to be able to enjoy your weekend knowing that it looks like I can successfully recover everything." A few days later, he had copied all my data onto a new hard drive that is working perfectly. If I run into any computer problems in the future, Russ will be the first person I call!

From 1st impression, through end of 1st service request, and multiple stops since, w/ Russ, I felt…read morewell informed, and, in good hands. The service request executed each time, on multiple different laptops, across multiple years, mirrored one of the range of possibilities - and timelines for each possibility - laid out after his initial hands on assessment. Service is well priced and billing for services rendered always aligned with what was quoted for that service and any necessary replacement. Beyond all that, there's the trust & peace of mind you feel that you're dealing w a straight up good dude, who will treat you right. Can be tough to get that in this space, and similar, like a good car mechanic. On my way to Russ, I travel by quite a few service providers, large and small, on my way from southern RI to Swansea I'd not take my laptops anywhere else. Absolutely "First in Service".

I had a Samsung phone that suddenly wouldn't power on, so I took it to a repair shop near my work…read more They charged $80 just to diagnose the issue and told me it was a motherboard failure. For data recovery, they quoted $350 to start, plus $50 per hour after that, and said it could take 7-10 days, which sounded like it could get very expensive. I decided to get a second opinion. The next place examined my phone for free, confirmed it was the motherboard, and referred me to FixThis. I reached out to Pierre, and he responded quickly. After texting back and forth and getting all the details, I decided to ship my phone to him--even though I was initially skeptical about sending it across the country. Pierre mentioned he was backed up by 2-4 days, but to my surprise, he recovered my data within 2 days of receiving the phone. His communication was polite, professional, and consistently fast. The whole experience gave me a lot of confidence in his work. If I ever need similar services again, I'll definitely go back to FixThis. Truly trustworthy. Thank you Pierre!

Pierre was very responsive and successfully did a highly technical Samsung Data Recovery - which…read moreother data recovery centers could not do. The turnaround time was very fast given the nature of the repair. I would highly recommend using FixThis for all your data recovery needs.

John fixed all my Printer problems and gave me some good education…read more I can now have help when I get stuck.

Horrible service. The tech showed up and spent 1 hour looking at youtube videos to determine how to…read moredo root cause analysis. WASTE of TIME

We stopped in from out of state in immediate need of a power cord. The woman operating this place…read morewas wonderful, knowledgeable, efficient and kind.

my iPad was dropped and the screen cracked. I brought it to PC Tech and they replaced the screen…read morethe same day for a reasonable pric. very happy with the service and turnaround time for this repair.

I can't give Angel, the owner, enough accolades! I brought my Ipad in for a broken screen. The…read moreprice was fair and it was fixed in less than 24 hours. Angel threw in the screen saver, explained the warranty, and told me to contact him if I needed anything. What stood out to me was Angel's professionalism and caring, excellent service. Highly recommend this wonderful busiiness.

My first visit to We Fix It was great. They take care of their customers. Edgar at WFI was patient…read morewith all my questions and fixed the issues without wasting time. I highly recommend it if you have minor issues with your phone and would not like to spend too much money (or cannot afford) on a new phone. I am giving four stars for now as I have yet to test my phone for a few days/weeks to see if it still works. I will edit this review if the problems reappear and if I will have a different experience on my next visit to WFI.

I had 40,000+ files on an external hard drive that suddenly stopped working. I contacted Alex on…read moreYelp, got a prompt response and was able to schedule an appointment within days. Alex did a quick in-person diagnostic during my visit, explained to me the nature of the issue, and was able to successfully recover my files and transfer to a new external hard drive within a week. I found Alex to be incredibly helpful and efficient. I hope to never need this sort of service again, but if I do, Alex would be my first choice. I highly recommend Data Recovery NE!

I needed to migrate important, personal data from a twenty-year-old external drive. Like Jennifer…read moreB. in the reviews, shame on me also for not upgrading earlier. Thankfully-whew!-Alex was able to successfully retrieve and transfer everything to a newly purchased drive in a week, and at a very fair price. Alex is knowledgeable, reliable, and friendly. I highly recommend Alex to anyone needing data recovery services inside or outside New England.

I'll confess, that I haven't ever had Crazy Computers actually fix my laptop, BUT twice now I have…read moretaken it to them to see why it wasn't booting up. I feel like an idiot when that can start it, but here's the thing, when I have tried everythng I can think of, Crazy Coputers is there to help me out. That is a great feeling of security! I suspect I'll replace my aging laptop before it needs fixing, but I know I'll use Crazy Computers for any PC service I may needd in the future.

I had an issue with my son's Gaming Desktop not booting correctly. I brought it in for a free…read morediagnostic, and confirmed it was a bad motherboard. Since the item is new, was advised to go through the company since still covered under warranty. This all happened within 24hrs, which is a great turnaround time. I've used their services before for data retrieval and great service with that as well. Very friendly and knowledgeable.

im clumsy and break a lot of my devices, they fixed it every time and at a good price. workers are…read moreextremely helpful and nice and get to the problem very fast, if you need a device fixed they can do it and at a good price with good service, probably the only people in RI that I trust to do my repairs !

I dropped my phone while charging., so the charger prong was stuck inside.Brought it in and agil…read morefixed it quickly. I thought he said "190.00" for the cost. It was "29.00" so agil, if you are reading this, you now know why I looked a little dizzy when I handed you my credit card. Quick, no fuss repair. And price ( the actual price, not what I thought I heard) was fair.