Okay, this is going to be a long review, but I wanted to share my full experience because I know…read morehow helpful detailed reviews can be when you're considering something like this! I was recommended by my cousin to check this place out because I was having TMJ issues and was looking into Botox. It made me much more comfortable knowing I was getting it done at a dental practice rather than just an aesthetic spa. I was able to call and easily set up an appointment, and the lady I spoke with over the phone was very helpful. When I arrived for my appointment, I was greeted by Lily and Alexis at the front desk. Angelica then checked me in and got me settled. The entire office was so nice, clean, and modern, and all of the equipment looked new and top-tier. Dr. Nguyen was friendly, knowledgeable, and took the time to answer all of my questions. The whole process was also very quick and easy! It's been a week since I had the Botox done, and I can already see and feel a difference. My jaw muscles feel much more relaxed, and my jaw is no longer sore, which was my main issue before. I did experience a little soreness around day 5, but it went away by day 6. By the one-week mark, I wasn't feeling any discomfort at all. I know Botox can take some time to fully settle, so I'm happy with how everything has been progressing so far. Overall, the entire process was great, and the communication from start to finish was excellent. I would definitely recommend this place to anyone dealing with TMJ or considering Botox for it. I might even switch my regular dentist and start coming here for my dental care as well!

I've been going to this dental office for about a year after being referred by someone in a local…read moreFacebook group. My initial impression was very positive. The office is beautiful and has the upscale feel and extra amenities I was looking for. The assistants who escort you to your room, get you settled, and assist the dentist and hygienist have also consistently been kind, welcoming, and professional. Unfortunately, my overall experience has declined, and there are several concerns that ultimately led me to decide I will not be returning. During one of my first visits, I mentioned that I had been experiencing intermittent tooth pain for years. The dentist examined the area and took an X-ray but said everything looked fine. I understood that there might not be an obvious dental issue, but when I continued to express concern about the recurring pain, the response was delivered in a frustrated tone and essentially suggested that it was a matter of how much pain I could tolerate. I found the response dismissive and uncomfortable. I briefly mentioned my concern at a later visit, but I was hesitant to pursue it further because I did not want to feel like I was bothering the dentist. Later, another dentist recommended replacing a couple of fillings. The fillings were not particularly old, but I was told replacing them would be beneficial as a preventative measure. I agreed and scheduled the procedure several months later. The fillings were small, but the procedure took considerably longer than I expected based on my previous experiences. The dentist repeatedly requested different instruments, which made me increasingly uncomfortable. Once the numbness wore off, I realized that my bite was significantly off. I immediately contacted the office and returned for a recheck with another dentist, who confirmed that the fillings were too high and adjusted them. At that point, my bite felt much better. Unfortunately, within a few days, I began experiencing significant pain in that area. I was flossing regularly and initially couldn't understand what was causing the problem. I eventually used an interdental pick, something I had never needed to use before, and discovered that food was consistently getting trapped between the teeth where the filling had been replaced. I had never experienced this issue with those teeth previously. I contacted the office again and was offered another evaluation, but at that point I was hesitant to return for yet another visit related to the same fillings. I now have to routinely use an interdental pick after eating to remove food that gets trapped in the area. I'm still confused as to why this became an issue immediately after the fillings were replaced. My other major concern is the billing process. In my experience, the office has received insurance payments that were higher than what I was originally charged, but I was not proactively notified, refunded, or given an account credit. I had to follow up repeatedly regarding the overpayments. At one point, I was told the office had not received the insurance checks, even though the insurance company confirmed that the checks had been issued, received, and cashed by the dental office. That experience was ultimately the final straw for me. I want to emphasize that the staff and overall appearance of the office are excellent, and I genuinely appreciate how kind the assistants have been throughout my visits. However, good customer service and a beautiful office cannot make up for concerns about communication, the quality and outcome of dental work, and billing transparency. After approximately a year as a patient, I have decided to take my dental care elsewhere.

No Nonsense Service!…read more I recently got assaulted at work and got my tooth chipped and my worker's comp promoted me to come here. Firstly the equipment they have is top of the line, you are able to have a clear view of your teeth after X-Rays. Secondly they did an excellent handling my worker's comp and doing their best make sure I got my coverage of the entire procedure I needed for my teeth and that's what I exactly got today. Came in, got me set and started my procedure. Please note, they are quick and deadly efficient with their procedure. Don't expect sweet talk, they are there to get your work done with high proficiency and be ready to open your mouth! Really great work and clear communication they provide, would recommend. I will be coming back again to get my permanent crown set so in the meantime they prepping my ceramic crown. Thank you!

The Staff here is 100/100!! The Doctor is Amazing and actually try's to help you and puts you at…read moreease. Also works out a payment plan if needed. He has definitely helped me with my smile and dental hygiene. My Hubby and I will continue to keep coming back here. I highly recommend South Bay Dental!!

It's been nearly 2 years since my implants were completed at Pacific Smile's, which was the most…read moreexpensive of the five that I checked out. Boy am I glad that I chose Pacific Smile's and Doctor Fred. From the front office staff to the dental assistants to the cleaning assistant to Dr. Fred himself, they were all very friendly and professional with me at all times. I would highly recommend anyone who wants things done, right I have proper follow up Care in case it's necessary to choose Dr. Fred and his staff to do your implants The quality of Care was incredible. I have had only positive comments about the work that was done.

Going to the dentist is no one's favorite thing to do. But to have a caring and professional…read moredentist who actually cares about your comfort and explains in detail the entire process is the best you can hope for. Dr Kim is that dentist. After years of not taking care of my teeth as I should have I am dealing with a few implants. Dr Fred Kim has made the whole process as bearable as possible. And all of the staff are great as well. Everyone is friendly and always happy. I highly recommend Pacific Smiles to anyone needing expert and courteous dental work. Thanks to Dr Kim and all of the staff.

My husband began experiencing an intense toothache on a Sunday when we were new in town. We found…read moreDr. Mo on Google and called him. Despite the hour and the fact that it was a Sunday, Dr. Mo answered our call and took the time to see what was going on. My husband came in first thing Monday morning and was seen right away. Dr. Mo fixed his tooth and personally texted him afterwards to check on his recovery. Since then, we have become some of Dr. Mo's happiest patients! Every time we have a cleaning or other checkups, we have had wonderful experiences. Dr. Mo and his entire team at Redondo Beach Dental Group are very professional and friendly. They explain everything and walk you through the process, making sure you understand and feel comfortable. We highly recommend this place!

Dr. Mo and Zach really took care of me after my extractions. They're super nice kind and gentle…read more Highly recommend this dental office definitely coming back.

"I had an absolutely incredible experience with Dr. Caroline Shelley at Redondo Dentistry and…read moreOrthodontics.From the moment I stepped into the office, the welcoming and organized staff made me feel completely at ease. Dr. Shelley is not only highly skilled and intelligent but also incredibly sweet and personable. She takes the time to explain every part of the treatment plan clearly, ensuring you feel like a person rather than just another case. I was particularly impressed by her gentle approach and how she managed to turn a potentially stressful emergency visit into a smooth and comfortable experience. The office itself is modern and clean, with fun beach-themed murals in the exam rooms that are a great distraction if you have any dental anxiety. If you're looking for a dentist in Redondo Beach who truly prioritizes your comfort and health, I cannot recommend Dr. Shelley enough!"

Dr. Shelley and the front and back office staff are AMAZING!!!!!! This is the BEST dental care I've…read moreever had!! This office has multiple technological tools I've never seen before. We began with a digital patient intake form on the MyChart platform, which made it easy to complete. I hate filling out intake forms by hand because it's hard to write small and nearly for an entire set of intake forms. (Maybe my fine motor control isn't so good?) Second was taking X-rays. Xrays usually hurt a lot for me because I have extra bone growth extending all around my lower jaw outward from my teeth laterally toward my tongue. So biting down hard and all the way on the cardboard film holder makes it dig into the tissue that covers these growths in my mouth, and that hurts me a LOT. NONE OF THAT HERE!!! They have a 3-D machine that rotates on a vertical axis around the patient's head, like a baseball catcher's helmet but far away from the face so it's not bothersome. It rotates all around and gets much better images plus avoids the older, painful process.

Dr. Gloria Luong the dentist, and Lauren the hygienist both work together wonderfully to get you…read moretoward your dental hygiene goals. They communicate clearly on what needs to be done. I've been here twice now for an exam & cleanings after not having been to the dentists office for an extended period of time. They do a great job at making sure you're as comfortable as possible during the cleanings and out in a timely manner. The new patient experience here is also as streamlined as possible, with plenty of reminders and intake forms sent ahead of time. Would highly recommend anyone looking for a dental office to come by!

I arrived for a scheduled teeth cleaning and no dentist ever came to see me. I wasn't given an…read moreexplanation, and when I followed up afterward, Dr. Shartsman did not take responsibility for the situation. The hygienist ended up performing the exam and providing diagnostic information, which was concerning and not what I expected from a dental appointment. After I posted a review describing my experience, Dr. Shartsman responded publicly with statements about me that were false and retaliatory. He claimed I was rude to his staff and made additional comments that were inappropriate and unprofessional. Yelp ultimately removed his response for violating their guidelines. It was disappointing to see the situation handled this way, especially considering the issue began with the office failing to provide the basic service I was scheduled for. My experience did not reflect the professionalism I expect from a dental practice.

Update - Dr B did my grandmothers dentures and gave her life back. She's going out to eat, smiling,…read morespending time with friends. Dr B rebuilt her confidence and gave her a life again. Dr B has taken care of me and my smile since 2016. I have referred countless family and friends to his practice and we all love him. My aunt in particular has a fear of dentists and Dr B makes her feel safe and comfortable every visit. The staff is friendly, professional, and kind. The office is gorgeous and the state of the art equipment they use makes X-rays and scans easy and comfortable.

I've been coming here for a few years, which is why this experience was so disappointing…read more During a routine visit, I asked about getting a night guard. I was told it "should be covered by insurance" and that I'd only pay the difference, so I agreed to move forward. At checkout, I paid $350 and was told I'd be reimbursed after insurance was billed. Later, I found out my insurance didn't cover it at all. My concern wasn't that insurance denied the claim, it was that I was led to believe my coverage had been verified. Had I known I would likely be responsible for the full cost, I would have waited until I was financially ready. I asked if they could offer a discount given the misinformation, but after more than two months of trying to reach the manager, I was told there was nothing they could do because I had received the service. What disappointed me most was the lack of accountability and willingness to address my concerns. I ended up canceling my follow-up appointment and won't be returning. I would recommend confirming that your insurance has actually been verified before agreeing to any treatment that could leave you paying out of pocket.

My husband and I and my parents have all been seeing Dr. Masuoka for many years. We can't say…read moreenough good things about each and every experience. Everything you would want from a dentist is here. Great staff, knowledgeable dentist, gentle hygienist, clean office. I went in for a cleaning since COVID and was so impressed with all the enhanced safety. Temperatures taken, no waiting room, purifying machines, etc.. I felt 100% safe! I highly recommend this dental office

Absolutely love Dr. Masuoka's office, the cleanings I get leave my mouth feeling the freshest. They…read moreare all kind and really care. Would absolutely recommend them! Recently went in for a cleaning and they are taking all the precautionary measures during covid while making sure my mouth is healthy!

Everyone was fantastic! Great experience and I will recommend to all my family and friends.read more

Just like so many others in the reviews, I was constantly "upsold." I did take them up on the deep…read morecleaning with laser once, and they were clear about the price before they did it. But when I returned for my next normal, biannual cleaning, my copay was $70 instead of $10. I asked about it and they explained that after you have the deep cleaning, the subsequent cleaning is always some mid-range, more intense than normal, but less intense than the laser type clean. That was certainly not explained to me when I agreed to the initial deep cleaning. Fortunately this scam cost me less than others in the reviews, but it's enough for me to look somewhere else. Other than that, the staff are usually friendly and competent.

As someone who had a lot of anxiety with dentist, I'm really happy that I found Dr. Davoodian…read more She's kind , gentle, and makes sure you don't have pain while she works on your teeth. I've gone to her a couple of times and both her and her staff are helpful answering my question and providing options. The office itself is also very clean (even the restroom) and there is plenty of parking.

I had a crazy pregnancy vomiting 10+ times a day for 34 weeks. I knew my teeth were going to be…read morehorrible after. I was extremely intimidated to go to the dentist, but thankfully Dr. Davoodian, from the very beginning, was kind, non judgmental, and optimistic. No fuss, no shaming. I got tons of work done in a matter of months. She is a perfectionist and I will forever entrust my teeth to her! Also want to note that Dr. Davoodian is highly respectful to her staff- I've never seen someone say thank you as much as her! I truly admire that!