Imagine my luck when, in a new construction home (2025, but close enough), the airgap started to…read moreleak when my dishwasher was running a normal cycle. It was a Saturday, so... not a great start to the weekend, and also, not a lot of (decent) plumbers available! Anyway, I posted a project on Yelp, and Homeservice Plumbers were fairly quick to respond after my other Project options (not to be named here) either demanded a phone number or made wishy-washy timing range options (which were not amenable to my schedule). Homeservice Plumbers was quick, to the point, and not pushy or demanding at all anytime I was talking to them. I scheduled for Tuesday between 12-2pm arrival, and Xavier, the first person who came out to see the problem, showed up in a timely manner (just before 12pm!) as he had another service call in the area. He was respectful of property (brought his own shoe coverings!) and was also pleasant to work with. Unfortunately he didn't have the tools, but he was the one to call in Nick who had the requisite tools for the job. He confirmed the service would be possible, and off he went. The next person, Nick was great to work with - he arrived promptly at 5pm (the quoted range was 3-5pm, which was perfectly reasonable), respected the property (brought his own shoe coverings, asked to use a small bowl to capture the grease drippings from the p-trap, and cleaned up after the work was done), and was able to provide a fair estimate for a high value of quality work. He finished by 6:30pm and confirmed the drain was working, and verbally confirmed (it's not on the invoice but I hope I never have issues again!) that there's a one year labour warranty - great deal! I never caught the phone "operators" name (my bad, she called me THRICE and I still never caught her name), but she was cordial, polite, and quickly handled my concerns for updates on when the plumber(s) would arrive. Scheduling through Yelp was simple and easy - and having no "service call" fee means there's no obligation to go through with anything you're not comfortable with. Anyway, short story (really) long: this company is on my list of "high quality work at a fair rate", because (1) they don't charge for service calls, which is a bold move in today's service-oriented environment, (2) they are reasonable with pricing given that I'd done some research beforehand, and (3) they verbally offered a warranty for their services, which means that they're willing to stand by the quality of their work. Call them today for your plumbing issues. Fair, honest, trustworthy service is hard to come by - the companies you see on the billboards aren't the only options in town!

I had a faucet leak in my kitchen sink. Called and scheduled, I was told they would be out the next…read moreday between noon and 2:00. I got a phone call in the morning at 8:26 saying they would be here in 20 minutes, I was still sleeping. Got out of bed and there was a knock at my door- 2 mins later! I was not prepared. He said they would be back between 2 and 4 to do the repair, they didn't get here until after 5 PM. I was severely overcharged. I was told I would just be charged for parts and labor. They charged me $250 for a $99 faucet, I looked it up. And charged me $500 for less than 20 minutes of labor. Obviously, the timeslots mean nothing to these people. And again, I feel like I was severely overcharged.

Ally Plumbing was more than fantastic. I received multiple quotes to replace my hot water heater…read moreand selected them. When they went to install the new heater they ran into a significant unforeseen condition. Multiple different people had to come to my house / the project to evaluate the issue. All of them were polite, professional, and responsive. Ally Plumbing quickly found a solution to the unforeseen condition and were able to execute the change quickly. They were in a position where they could easily have taken advantage of me, but instead chose kindness, understanding, and professionalism to resolve the issue. On top of all this, I learned they are a local business. Honestly, I have been recommending them to everyone that needs a plumber since my unfortunate incident. They are simply the best.

Three different companies initially misdiagnosed our issue. Ally was the only one who hung in theto…read moremake it right. Because of their patience and persistence to find a fair, workable solution, I intend to use them when any future plumbing needs arise.

Called the Saturday after Christmas with a toilet that we could not unclog - Paul arrived less than…read morean hour and a half later, fixed the stubborn clog in under 30 seconds, instructed me in how to do it myself, and then checked and adjusted the water line to the toilet tank to fix a leak. His visit was quick and efficient, and he refused to charge me a cent! I'm new to the Seattle area from the Midwest, and am simply blown away by the kindness this man showed me. We will definitely be keeping Empire Drain's number in our contacts. Incredible company!

Panmar with Empire Drain Co. was absolutely amazing! He was able to come out right away, quickly…read morefound the source of my leak, and had it fixed within just a couple of hours of my initial call. He even went above and beyond by bringing his partner out to assess the damage so I could get my insurance claim started before the company tried to send one of their own adjusters. Everything went so smoothly from start to finish. Panmar is the real deal--top shelf. Professional, respectful, and genuinely kind, with a warm smile that puts you at ease. The quality of his work is outstanding, and his pricing is more than fair--a true value for your money. As a single woman, I never once felt unsafe or taken advantage of. I would call Panmar again in a heartbeat for any plumbing needs. You won't regret choosing Empire Drain Co.--they're exceptional!

I've used 2 Sons for a few misc plumbing projects now and had good experiences with each…read moreengagement. Their staff (phone staff and on-site plumbers) are professional, communicate well and get the job done. I should call out though that you might be able to save a few $ if you went with an independent but that's kind of the case for most home repair/servicing companies. I've never used them for Electric and/or HVAC so I can't speak to that.

Strong do not recommend. Nice staff and team. But waste of money and time. Paid for a camera scope…read more Plumber took 3 days to send me the video, did not write down on plumbing report what he told me and did not properly diagnose the issue. Had to hire a second plumber to re-camera the line and diagnose the issue with the drain.

A pleasure to work with this business and its principals! They are responsive, communicative, and…read morevery clear in describing what needs to be done and consequences of various approaches. Will definitely use again!

Very happy with the work they performed. The estimate was good and reasonable and they were able to…read morequickly complete the project. I would recommend them to others and will use them in the future. Communication was excellent as I couldn't be present for the work.

We needed a new toilet installed, sooner the better, and Omid responded quickly (sent in request…read moreFriday night, got response Saturday morning), and Pavel came out and was able to give us an estimate same-day, and fit us into his schedule later that afternoon. Pavel was professional, communicative, and did a great job. Price was a little above other quotes we got, but he was able to fit us in faster than anyone else. Very happy with the results!

They overcharged my elderly mother to snake a sink. $570 "flat fee," and when I call to get…read moreclarification or an explanation the phone is answered by an AI bot that pretends to be a human but is programmed to shut you down. "There's no leadership here to talk to you." Don't fall for their "flat fee" system. Very overpriced, and designed to keep you throwing good money after bad. If a plumber won't tell you his hourly rate before he arrives, you're going to pay too much.

I'm a current Seatown Parter Plan holder so I can't speak to value. However I wanted to call out…read morethe amazing professionalism and knowledge. I requested a tune up for my water heater and furnace. The team of 4 showed up, explained the process, and began work. After each of the tune up they provided a very detailed explanations of everything they found (both good and bad). They provided several options and there was no hard upsell. Overall I enjoy being a member and getting free and discounted tuneups! Shout out to Kevin who explained the mechanics of my furnace and helping me explore options around my current problem!

Oh my!!! What a nightmare it was working Seatown!…read more Communiction with the customer is virtually non existent!!!! I placed countless calls. emails, text messgaes to no avail. I was quoted one price and charged another!! And, their mistake was financed, hence the countless attempts to contact them on my part. After 3 months, and again more countless attempts to contact them, I got an email saying they'd be mailing the $348.00 check. its been 2 months. Never came. Contacting the BBB next ! They obviously said they'd email the check to get me off their back.

Our kitchen faucet was coming loose from the sink. I checked the internet for local plumbers. I…read moreended up calling Bee's Plumbing as U had chatted with one of their employees in the recent past. As this wasn't an emergency, the dispslatcher said it would be today or tomorrow before a plumber would be sent. He was sent today. Sean called and arrived early afternoon and looked at the repair. He presented us three options and solid estimates. We chose the middle one and then decided to also ask about a toilet replacement. Again, Sean presented us options and we agreed to one He gave us. As he didn't have the toilet on his repair truck, Bee's dispatched an employee with a new toilet. Sean was very professional in his work, answering questions as he proceeded with the work. He mentioned a couple of things that needed replacing due to their aging. We agreed to have them replaced. When Sean presented the invoice, it was exactly as he stated. At no time did he try to "upsell" items were didn't need, unlike other plumbing firms in this area that are heavy TV advertisers. I would recommend Bee's Plumbing to anyone that ask! Thank you, Sean! And, thanks to your employer for all they have taught you, in not only the aspects of plumbing but also in customer service!

Update: Ok so Bees sent a company (Total Restore) out to demo, treat the damage, and do the…read morerestoration. Great! They did the first two items on the list in the last week. Awesome! Only now my kitchen is torn apart, and I was informed today that the restoration company has a backlog on the restoration of over a month and that I have to contract my own restoration company if I want it done sooner. I've contacted Bees and am waiting for a call back, yet again. I'd like to provide some feedback to Bees: I have made a total of 4 calls to your company over the last several weeks. Your customer service staff has always been friendly and concerned about resolving this issue. I leave the calls feeling like this issue will get handled. However, every time I have been told that a manager will contact me. This has not happened once. Not one phone call from someone in charge to reach out to me, to apologize, let me know what the plan is, what to expect, what the timeline is. I'm honestly fine with a phone call that says "we don't know but we're working on it. We'll call you on this day with more information." I don't understand why no one has reached out to me for a 5 minute phone call to let me know I'm not being ignored, in over a month. That needs to change.

I used Jafco in my old home for a few jobs...repairing a leak in our basement ceiling and fixing…read moreour bathtub trim. Jafco was easy to schedule and did a good job. Next, I bought a 1931 home that was a rental. It had deferred maintenance. And the inspection report told me I would need to make some plumbing fixes. I had them replace all the tub/shower faucets and valves. I also got a new tub drain (there was evidence that at some point there had been a leak). I got a new water shut off. A new copper water line for the fridge. A new basement utility sink. New water connection to the washer. A new p-trap to the bathroom sink. I learned that the best faucets are Moen. Garrett and Abe are a great team. I do feel like Jafco is more expensive than if you hire a local one-person plumber. That might be to cover their marketing and scheduling. But Jafco can fit your in pretty quickly. So that is a nice trade-off for when your plumbing job is time sensitive.

Amazing experience all around. Was able to schedule an appointment late at night after a quick…read moreresponse from Jafco on yelp projects. They came out next morning right on time. Miguel was super friendly and knowledgeable and fixed our problem right away. Would definitely recommend and will reach out to Jafco for any future plumbing needs!

I would rate this 10 stars if I could. First off out of nowhere my toilet started to overflow and…read moreleak last night. I discovered backup in both my shower and bathtub. After a bit of panicking, I found Ron with American Sewer. I called him at around 6:30 pm and he came out within 20 minutes and cleared the blockage. What a blessing that he would come out after hours to help. He came back today and installed a sewer release which is great. I highly recommend using Ron, honest and trustworthy plus a great price!!!!

Ron with American Rooter is incredible at his job!!!! My…read moreneighbor and I share a side-sewage pipe that had significant root intrusion. I was nervous about the older cement pipes because I had been told that hydro-jetting could damage weak points in the line. When I called, Ron explained his targeted approach, increasing water pressure to cut directly at the roots (after visually inspecting problem spots with his camera). He was prompt and his rig and equipment were impressive (both technologically and with their pristine condition). He is a phenomenal professional! He worked efficiently while talking me through the process and provided video to help me better understand the need for future work (without trying to upsell me). His quote was fair and exact. I am truly grateful for his assistance during such a stressful time! I highly recommend Ron and his business!