When you want to have a cheat day and craving something good but bad for you, this is the place to…read morego! I usually place my order through the app and go through drive through to pick it up. I've never been inside, so can't really comment on that. Usually staff is nice and they get the order ready quickly. 9 out of 10 I don't have any pick up issues, but sometimes the do forget an item. The food is good, of course it's not your authentic tacos, it's fast food. And for what it is, it's good comfort and it always hits the spot.

Give these employees a raise and two weeks paid vacation. I went twice, late at night, while…read moretraveling and all the employees were friendly and had a great attitude. It was a pleasant experience each time. Also, the food came out hot. I can't ever remember a time my food from Taco Bell was hot. Whatever this place is doing, they are doing it right. I don't live anywhere near here but it's my favorite Taco Bell!

Awesome customer service Awesome customer service…read more Awesome customer service If you guys are ever in this area, feel free to stop by

Ordered the Double Chicken Supreme Munchie Meal Combo via their app and proceeded to their drive…read morethru. Line had a couple people in front and it moved quickly. Order was a 100% accurate and the employees were nice. Food was hot and fresh. Can't ever go wrong with their tacos! My daughter got the limited edition Jibbi bag charm with the meal and ended up with the "Saucy" Jibbi. Adorable!

McDonald's? A five-star review?! At this location, yes! My review is for the dine-in experience my…read morefamily had. We ordered using the kiosk and within minutes we had the friendly staff drop our food to us. There was an employee by the name of Candy that brought our food and kept checking on us. She is amazing! The team all said hi and the food was served hot and fresh. Even though there were moments where they were busy, they always checked up on us and smiled. This McDonald's has their staff trained and all are so hard working. This is how customer service should be. Thank you to their Encino team! Will definitely be back again and again.

This is hands down the worst McDonald's location in the state. The customer service, food quality,…read moreand efficiency are consistently terrible. I have no idea how this place is still in business--probably only because it's located in an affluent area. Do yourself a favor and don't customize your order here, whether through the app or drive-thru. They either ignore your requests entirely or butcher them beyond recognition. About 98% of my customized orders are wrong, forcing me to park, go inside, and have the order remade. My usual order is simple: Double cheeseburger no pickles, extra onions. Yet almost every time, I get extra pickles and no onions--or worse. On my last visit, I ordered two McDoubles (no pickles, extra onions) and received burgers with pickles, no onions, and unbelievably, no cheese. Who forgets the cheese on a McDouble? Save yourself the hassle and go to the McDonald's on Ventura Blvd. and Wilbur instead.

Marco, our cashier, was incredibly kind and patient. The food was warm and delicious! Thank you,…read moreMarco, for treating us well and ensuring that our food met the highest standards.

The service at this location is horrible. Employees don't smile and they're rude. Don't even greet…read moreyou when you come in and stand in front of the counter. They just ask you what are you waiting for? In an annoyed way. I said I'm waiting for my online order. They pull the order and just place it on the counter for me to take and do not say thank you or good bye. They continue treating customers this way, this location will shut down. They should be grateful to have jobs in this economy. The location is poor as well, the parking lot is not maintained well and the surface is all broken up and uneven when you are driving in. Never going to this location again.

Tried this for the second time. I still don't understand…read morethe hype and I'm not sure if it was because I hadn't ate all day and was starving but I enjoyed my chicken tenders this time. But they don't stand up to the hype. It was very crowded on Sunday night both inside and the drive thru mostly high school kids. The service seemed nice and attentive. The place inside was a little dirty but nothing crazy. We ordered through the screen and got our order in about 15-20 min so not too bad. The chicken tenders do taste good with quality. They come out warm, soft but still with the crisp. The Cane sauce is good but the chicken tenders honestly don't need it because the chicken is good itself. I had their coleslaw which also taste fresh. Their fries were not as crispy as I'd like them to be but still had enough of the crisp and weren't all soggy. I had a bite of the chicken sandwich and that tasted pretty good but again I don't know if it was because I really hungry. They have a lot of combos to choose from and come off as a little overpriced. I don't mind coming back but really gotta be craving them to spend almost $20 for one meal.

The wife wanted to give Cane's another go…read more Drive-thru on April 11, 2026 Saturday night at 6:30pm. Two Box combos. Simple and straight-forward. I get home, and guess what? No coleslaw in one box. Instead, 2 slices of the soggy bread-like substance, and I got one. How can you screw this up? We came here when they first opened when the line for the drive-thru was wrapped around the block. Now, it's easy to see why there's never a line. Look at the reviews. Look at my last review. ATTN: Todd G., I tried. Instead of your pathetic attempt at damage control, I'll do it for you: "We never want to disappoint and we regret to learn of your recent experience. Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred!" Sadly, I drove right past Dave's Hot Chicken. Never again Todd.

1:30 am Late night snack after clubbing in Westlake village…read more We passed by the drive through and the service was great. We got some food and drinks. My fav is the checking sandwich and medium fries. Also for 6(p) nuggets.

I ordered a filet-o-fish combo today and have a question. Is the filet-o-fish sandwich shrinking?…read more My sandwich today was literally the size of a slider. Very disappointing especially for the $12 cost of a medium fries and drink. Then to top it off, was charged 10 cents for a to go order paper bag. I won't be back soon.

- Completely Unprofessional & Disrespectful Service This is why we love yelp. Here we go with this…read morepost and this will come with a complaint to corporate customers relations. Advice to the female who was rude to me. Next time be careful how you treat others. It's all recorded on my dash cam how you behaved and I have a witness who was present. Your manager will be contacted and headquarters. I visited the Jack in the Box in Reseda on 2/18/26 expecting a quick and simple drive-thru experience. Instead, I was met with extremely unprofessional behavior. When I arrived at the window, both female employees were rude and dismissive. The employee who took my order spoke in an annoyed tone and appeared bothered from the start. I was polite and clear with my order, yet she acted confused and irritated. What was most concerning was that both employees were laughing, gossiping, and making mocking facial gestures while I was at the window. It was obvious they were talking about me and my order. I did absolutely nothing except order food respectfully. No customer should feel uncomfortable or ridiculed for simply purchasing a meal. Food safety and professionalism matter. Watching employees handle food while behaving in a mocking and careless manner is not reassuring. Customers are paying more than ever for fast food, and basic courtesy and respect should be standard. I will be contacting Jack in the Box Customer Relations directly regarding this experience. I have also enclosed a photo of the employee who took my order. Thank you, Yelp, for allowing customers to share their experiences. I hope management addresses this behavior seriously.

I had spoken to the manager viv, and she was so professional, nice and kind when I called about an…read moreorder that was incorrect, she actually offered to remake my order, and when I came by to pick up, the area was so nice and clean! The service unbeatable, and everyone was nice!

This location is a little busier than the usual one I go to on Van Nuys but I know no matter what I…read morecan count on their yummy grande sausage burrito. I love that Jack in the Box is 24 hours in case of a dire need for their delicious food.

This? This is an ultimate sourdough jack? This is horrible jack! What kind of crap sandwich is…read morethis? Over $4 for three piece French toast sticks? That's a crazy price for so little and my food was cold. Actually slightly warm but not hot which to some people that's cold. Girl at the drive-thru was nice though.