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    PetPals Group

    4.9 (25 reviews)
    Closed 8:30 am - 5:00 pm

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    Diana A.

    Great selection. Found what we were looking for. Left happy and excited for the kitties!!

    Mercedes F.

    Was very clean and had a great attitude very low price for all your cats needs !! Has some many toy for your cats and towers for low price !!

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    10 months ago

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    1 year ago

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    2 years ago

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    10 months ago

    great service and prices! would definitely come back for the discounted items they have: cat trees, toys, etc.

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    2 years ago

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    1 year ago

    Anthony and Alicia were both very helpful and professional. Prices were good for the quality of the products.

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    2 years ago

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    2 years ago

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    1 year ago

    Walked in and had great service from Anthony. Will be back! Thank you Catry team. Happy weekend have this for local pet owners.

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    1 year ago

    Great prices and friendly customer service. Definitely recommend for cat owners. Local as well

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    1 year ago

    My cat loves his new cat tree and cat wheel! Great prices! Definitely go here if you need stuff for your cat friend :)

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    2 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    Yong S.

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    6 years ago

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    5 years ago

    Very easy to find. Loved the showroom selection. Employees were polite, knowledgeable, and helpful the entire time

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    5 years ago

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    5 years ago

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    5 years ago

    Clean amazing place! Lots of affordable options, and all the cats trees are so cute. Staff was super friendly and helpful.

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    6 years ago

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    6 years ago

    Great great quality for the price. Recommend for all cat lovers come get your cat supplies here. Very helpful people.

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    5 years ago

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    5 years ago

    Wonderful business with high quality cat trees! Very well prices and with unique pieces 100% recommend!

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    8 years ago

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    Review Highlights - PetPals Group

    I've been purchasing from this showroom for years and they have the best towers !!!

    Mentioned in 2 reviews

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    The Good Dog - We offer a variety of stylish accessories to keep your pup looking their best!

    The Good Dog

    (693 reviews)

    I can't say enough amazing things about Good Dog Boutique in Rancho Cucamonga! They have been an…read moreabsolute lifesaver for me--not only helping with two puppy litters, but also consistently taking incredible care of all three of my Goldendoodles through their grooming services. The owner and the store clerk, Nick, are both extremely knowledgeable and genuinely care about what they do. Every time I walk in, I feel supported, informed, and taken care of. Their customer service is truly exceptional. What really sets them apart is their mobile grooming service--anytime I've been in a bind, they've come through for me without hesitation. That kind of reliability is hard to find! If you're looking for a place you can trust with your dogs, this is it. Highly recommend to anyone who wants quality care and a team that treats your pets like family.

    I will NEVER COME HERE AGAIN…read more I took my maltipoo last week. I took her here maybe once before years ago. This is not my normal groomer. My dog just went to the vet for a physical exam just hours before and there were no issues. She is an indoor dog & does not socialize with any other dogs. She has never had an open wound, nor any incident with any other groomer in her life (5 years). My dog came home with cuts on her legs and face and I just found another on her ear this morning (it was masked by hair). I contacted the company and the groomer said the scab on her legs must have got caught on the clippers. She also said she doesn't like being cut on her face. I do not believe either of these statements. She has never had issue at any other groomer. My main complaint is that none of these were mentioned to me when I picked her up. It was only said after I called and told them what I found. The owner did contact me and apologize and offered to refund half the grooming price. I do appreciate that. However, Now that I found another cut on her ear, I'm honestly even more upset. There is no way that she went in there with all these cuts without my knowledge and without a licensed vet noticing them. She didn't because those cuts weren't there prior to her grooming, although the groomer claims they were. I should've have requested a full refund and medical care/products. Although I did receive an apology after contacting them, it doesn't negate this fact this shouldn't have ever happened. Now I have to spend money tend to her wounds medically and don't know what to do since this has never happened before. I'm just very irritated with the whole situation and hope I don't find any more cuts.

    PetSmart

    PetSmart

    (208 reviews)

    My son wanted food for his frogs, so we stopped by PetSmart. Let's start with this the place wasn't…read morethe cleanest. There was a piece of dog poop right in front of the door, and I'm just standing there thinking, what kind of owner lets their dog do that in front of a PetSmart? Like... bro, you're literally steps away from the cleanup aisle. Anyway, parking was easy nice little spot right up front so we went inside. We couldn't find the frog food at first, but we did find a SpongeBob pineapple house for his frog. My kid was hyped, so that was a win. I told him, "Hey, go ask the lady where the food's at," and he was shy at first but finally went proud dad moment. The employee was super nice and helped us find everything we needed. Then we started checking out the animals saw a few fish that looked like they were questioning their life choices, and a cat that gave me the same look I give my bills. My wife found one happy fish though, so balance restored. Before we left, we noticed a clearance rack of pet costumes for $4 each, so obviously, we bought a few for my son's dogs. I mean, how do you go wrong with $4 outfits for animals that already hate wearing clothes? We went home stocked up, frog happy, and everyone satisfied except that poor fish.

    I was given an infected mouse from here and my mouse died. Aside from the fact that I am upset that…read moreI spent over $400 here getting everything for my mouse so that I could give him a good life he ended up dying five days after I got him from a mite infestation that had gone unnoticed. Although I had him a short time I had grown very attached to him. He was a very good little mouse so it hit me very hard after his passing. Please do not buy rodents from here so that you don't experience what I went through.

    PetSmart

    PetSmart

    (174 reviews)

    So I been coming to this location since I got my dog at 7 weeks old, then started an aquarium…read more This is my favorite location customer service wise. Last week I was in the store twice for fish and Leah was so knowledgeable and professional with the fish and able to answer all my questions as I'm still a relatively new fish owner! Their cashiers, I think it's the manager? A gentleman who I've seen walk a few times and always tells me hello, but u recommend this location, I've purchased two dog crates as he outgrew the XL one quick, multiple fish and multiple toys, balls, and bones! Also if you need a string dog collar, the 2 inch Kong is amazing! My dog has had one almost a year now with no issues and seems to be comfortable as when I take it off he won't leave it alone lol

    Took my dog to the grooming salon to get his nails clipped. The groomers/bathers were not welcoming…read moreat all. No "hi" or "welcome". Everyone looked pretty miserable. When I was thinking of turning his nail trim into a full bath and brush service the employee had to go in the back and get the groomer who then came out and gave me attitude "oh ok so not just a nail trim. A full service" They didn't go over everything it included. I had to ask questions to make sure. What really set me off was as I was walking away she goes "oh he looks so skinny" and said it in such a concerned and weird tone. Excuse me? He's a 5 month old puppy. If you know anything about dogs, their ribs stick out a little when they're puppies. I feed my dog very healthy and expensive dog food and he doesn't go hungry. I thought that was weird. When I picked him up, he was clean and nails were cut good. She said "he is so terrified" ... He was wagging his little tail happy to see me. He wasn't "terrified". It was his first time having a spa day and maybe this groomer just had too much on her plate to give him slow and loving care. The customer service in this grooming salon sucks. Not coming back

    PetPals Group - petstore - Updated May 2026

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