We really enjoyed this place! So much so, my son visited two days in a row…read more Quietly tucked away in Kalihi, we weren't sure what to expect. We found so many variety of fish, especially our cute Pea Puffers! Reasonably priced, AMAZING customer service, and a great gem in Kalihi for any fish lover!

Love this place! I love the online order and pickup option…read more I got my two fancy goldfish (ranchu) and my ʻōpae ʻula here and they've been going strong for 2 years! Anytime I have any questions the owners are very responsive and professional. Mahalo!

very nice and knowledgeable owner who puts a lot of time into his craft, very high quality animals…read moreand materials

Friendly and helpful staff are a wealth of knowledge with aquascaping. I'm new to the hobby and am…read morevery pleased with my set up thus far.

Our dog's favorite place! We love coming here to get our dogs groomed. Ahja is an awesome and…read morefriendly groomer! I'm always worried about dropping my dogs off anywhere by themselves, but she makes us feel at ease. She is our go-to groomer now! I also love how making appointments are quick and easy. It's close to home for us too, so very convenient. Was bummed that they got rid of the Yappy Hour, but prices are still reasonable. The store itself also is spacious and clean. Great variety of items. Nice to shop around while waiting for my dog's grooming.

I like how Pet Smart offers coupons and opportunities to buy treats for your fur baby…read more They keep you current on promotions by email.

Small quarters but the selection packs a decent punch. Owners and staff are welcoming,…read moreknowledgeable, and helpful. Not your usual aquarium store layout with most tanks on one side of the store while accessories and food aisles dominate the square footage, but tank-maintenance, small pet, and reptile wise, they have a lil bit of everything you need. It's all there. I was looking for more aquatic plant additions, shrimp, and loaches for my tanks when the owner informed they get re-stock and new shipment every Tuesday. I ended up leaving with male guppies, Molly's, and some homemade beef jerky (which was 10/10 btw) that auntie at the register offered instead. Don't know anything about the "smell" mentioned in earlier reviews because there wasn't one, not even the pet store kind that's expected. On the subject of earlier reviews, as far as service goes - it was busy since it was a Saturday and no one was rude or unhelpful to us considering we came in a big group with teens and kids, an age range famously known for wandering around with zero spacial awareness for others. They could have been annoyed or impatient about that alone, but they were accommodating given the size of the store. One staff member entertained my kid-sister's questions and requests while simultaneously helping others and cleaning the tanks. An example for you. For being a local family owned business since the 80s, I don't think over-the-top service is necessary. But I have a soft spot for small local business owners, so what do I really know? They keep the community alive. It gives them their own character. I doubt a 3 or less star review would negatively impact these long standing businesses anyway. But that's because I live in reality. I'll be returning every other Tuesday after they've acclimated/quarantined the last weeks new shipments. The location beats having to go Kalihi or Town if you live in nearby neighborhoods. Love that.

I like their selection of fish. Owner very knowledgeable and prices are very fair. Aquariums are…read moremaintained.

Love this store! We come here for all our dog treats, etc. Shiann was great. She let us try a whole…read morebunch of samples. & was very good with my dog. Recommend always!

wonderful customer service! always makes me feel welcomed! they know what theyre doing and i always…read morelearn something new when it comes to products for my dog

NEVER, I repeat, NEVER go to this Petco , or Petco in general…read more my 10 year told husky has been going to this location for the past 3 years that we've been on island. he has had weakness in his back legs that makes him unable to jump around, like he used to. it has never been a problem until today, apparently. after trying to make an appointment the associate on the phone relayed to their manager that my dog had "lameness" in his back legs. The manager then decided to "refer out" my dog due to them not having an emergency vet on site, according to their policy that they have had since Petco grooming became a thing. Although I understand the safety concern, my dog's health has not changed in the past three years We have been making him monthly appointments. now all of a sudden, every manager and service worker in that Petco is concerned? So you're telling me for the past three years all your groomers have been out of policy? If this was missed for three years in a row , What else have your groomers done that has been outside of policy? I'm not only hurt because my dog is older & picky with his service people and never gave the groomers any trouble, but I'm also worried for the other animals out there that visit this location because who knows what else these people are sweeping under the rug or cherry picking what becomes in and out of policy. at my dogs elderly age, I just want him to be comfortable and serviced correctly. Petco was asking for a letter from the vet to say that he has no underlying conditions that would affect the service of trimming, his nails. A letter from a veterinarian ? To tell a groomer that an old dog's legs are weak, and he can't jump up on a table ? A letter from a veterinarian ????????????????????? comfortability at an elderly age. that's all I want. This Petco location made it seem like that was way too much to ask for, even though I have evidence of three years worth of grooming confirmation text messages. I hate that you blamed my dog for being old and aged. I hate that in his old age you're making him meet new groomers and learn a new routine. And I hate that the evidence of his age no longer made him a candidate to be comfortable in your establishment anymore. me and my family will never step foot in another Petco on this island or off this island again. Please do better by the animals you serve in the community that you're in. Or, don't and keep wondering why youre getting one star reviews‍

Heads up for people going to grooming before hours. There's a sign on the right to call grooming to…read morelet them know you're outside. Manager SHERRY came to the door to point it out and walk away after I saw my groomer at the door of grooming watching Sherry walk away. My call rings twice just for her to come out to unlock the door. No one answered. What was the point because I mentioned it just for her to say "you literally just called" but I was relaying what I was implying on what I was told to do for my call to be missed. I get it, manager busy gossiping about the green turtle/frog right at the door front entrance with the other clerk 2 min after.... I recorded my experience this time. As a paying customer of 11 years my anxiety here is high because the last 2 were HORRIBLE. Sadly I won't be back.

I bought a mated pair of apistogramma and they just bred in my home setup. Here's the mama with…read morefree swimming fry.

Excellent customer service, affordable prices. Can't go wrong! Helped me out with a tank I was…read morelooking for. For sure gonna come here to get more fish!

This is our dog's favorite place because it's where we pick up her kibble and treats. The quality…read moreof their products are excellent and the store owners/workers are very knowledgeable and helpful. You can always count on finding just what your pet needs. There's free parking right out front. I wouldn't go during lunch time because the lot will get full. We are also in a loyalty program where if you buy so many bags of kibble you'll get one free. Ask them about it!

I'm a tourist and was wanting to bring back my fur babies something special from my trip, this was…read morethe perfect place to go! it's got so many goodies and a wonderful family running the store! I will say there's more options for dog parents but as a cat momma I was able to find so much for them. I absolutely recommend if there's any pet parents, go here!