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    PetSmart

    2.7 (49 reviews)
    Closed 7:00 am - 9:00 pm
    Updated 2 weeks ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

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    Reviews With Photos

    Oreo

    We took our 4 month puppy Oreo in for her first grooming! Autumn was AMAZING!! She updated me (I'm sure she could tell I was just as nervous as Oreo) and gave her the best 1st hair cut. We were nervous because we have seen how hair maintenance could be a hit or miss. Not with Autumn! We definitely recommend booking with her and will be back

    The "knick" on my dog's chest. approximately 3-4 inches long, required 3 staples
    Hannah I.

    I have been getting my dog groomed at Petsmart for awhile and never had any major issues. Today though, I had the worst experience. I was called being told my dog's chest was "knicked" while he was being shaved and that they had to take him to the vet because he was bleeding and they would call me as soon as they got word from the vet. I waited 30ish minutes of not hearing any updates and decided to call them back. I was told that he hadn't been seen by the vet yet and was likely "just waiting in a kennel" but that he probably needed stitches! Now I understand that accidents happen, but the fact that a knick would need stitches and was serious enough to need stitches yet my dog hadn't been seen by a vet yet? My dog is 14 years old and blind/deaf. He gets very nervous in places he hasn't been before, and i'm sure he was just freaking out being locked in a cage while hurt. I decided to go up there so I could see him and get some answers, when I got there they said they still haven't looked at him because they had too many patients at the vet and he wasn't a priority. The groomer cut open my elderly dog's chest but he wasn't a priority!! Then they say they have to wait to get manager approval for them to help my dog at all and he would just have to wait in a kennel until then. Their plan was to put my very old dog under anesthesia so they could stitch him up, which is super risky for an elderly dog. So, upon hearing that bullshit plan I decided to take him to his normal everyday vet. Took him to his normal vet and they got him in a room and saw him immediately! Put some lidocaine on it and put staples in and we were in and out of there with antibiotics and everything in less than 30 minutes!! Fuck Petsmart! Fuck Banfield! Definitely don't trust these people with your animals!

    "STAR" our
  Great Pyrenees

    We have been taking our "Star," a Great Pyrenees, to PetSmart, Euless for over 2 years now and have been exceptionally pleased with the grooming of her. Star has a great deal of long white fur (hair) and it gives Ladarica, her groomer, a challenge. The end result is fantastic! Ladarica is truly a professional and takes pride in her work of art, especially in grooming the Great Pyrenees breed. It's very apparent that she loves Star.

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    12 years ago

    Hey they have good prices on fish . Very good selection of pet toys . Most staff friendly and knowledgable , good trainers

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    Page 2 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    The Salon Manager Austyn did a wonderful job grooming my schnauzer chihuahua mix Brewster!

    Mentioned in 2 reviews

    Read more highlights

    Woofie's

    Woofie's

    (5 reviews)

    The groomer who cared for my pups was so incredibly wonderful! She cared so deeply about, ensuring…read morethey were perfect for me! I've got two very large, very big shedding dogs and she gave so much attention to getting out from their undercoats, all the excess hair; nails are perfect. Ears are perfect. I can't say enough!

    1 Star for the Groomer Shannon 2 Stars for Woofies…read more Do NOT use Shannon!!! Shannon shaved my sweet cavaliers whiskers off! When addressed, I was told she did this because it's part of a standard cavalier show dog cut. Not only does Google disagree with that (shaving whiskers is not part of their standard cut), but when she asked me if I wanted a standard cut when she first arrived, I said NO, just trim paws, butt, and tummy fringe. She cut chunks of his ear hair off, and left several spots of matted hair on his tummy. For my Sheltie, his butt is still covered in bits of poop after his service and she shaved so close to skin on his back leg that she drew blood. He's been limping on it since. She took 1 hour to wash, cut, and dry each dog. The girl that came last time took 3 hours to do all of this. It takes myself over an hour just to blow dry each dog. Meaning there's no way she was able to complete their groomings in that timeframe without being aggressive with them. This is also evident in the fact that they were both shaking and skittish all evening. (I was told maybe she moved quickly because she got bit the day before??? but honestly, if she moves that aggressively with other dogs, I'd be surprised if she doesn't get bit more often). The owner called to discuss the situation 24+ hours after the service. After offering excuses for the poor quality service, he ended up refunding both dogs and offered to redo the services with a different groomer next time - which I appreciate. And why I'm giving 2 stars instead of 1. I'm shocked that Brian (owner) said she wouldn't be fired over this, and that he would subject other dogs to this treatment, but wanted to share my experience to add to Shannon's HR file, and hopefully prevent others from having to deal with her awful quality of service. If you must use Woofies, DO NOT USE SHANNON! Especially if you are wanting the quality of service that you're paying for. I would expect an experience like this from Petco.. or my toddler, not a "luxury" dog groomer.

    PetSmart - petstore - Updated May 2026

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