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PetSmart

3.0 (100 reviews)
Open 10:00 am - 7:00 pm
Updated a few days ago

Services - PetSmart

Bath and groom only

Full grooming

Pet haircut

1 More Service

Private dog training

PetSmart Photos

From this Business

Recommended Reviews - PetSmart

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Reviews With Photos

Petsmart Grooming Salon

Tyler is the worst manager. He did nothing to address my concerns. I Took my tiny little dogs in for grooming. It took them five hours to complete & when I picked them up, the salon was in disarray and displayed unsanitary conditions. Very unprofessional & no customer service whatsoever. Unless you want a migraine, do NOT take your fur babies here.

Fish are well displayed.  The betas need to have more water changes
Les C.

It's Thursday 6/27/24 at about 3:00pm. Lots of free parking. The parking lot was clean as well as the store. The store is well lighted. The staff is always friendly and helpful. The shelves were well stocked and everything was easy to find. They had a fish delivery today and the associate was taking out the bags of fish and placing them in the aquariums. I happened to see a bag of neon tetras with about 2/3 of the fish dead. Seeing dead anything puts a scare into me. I do realize that you may lose some during shipping but don't display it.

B B.

Took our three cats there today, cost about $80 each but they were so well cared for. One got scared of the noises and had to get re washed but josh was so sweet to them and you can tell he cares. Getting three back to back appointments was difficult which is why we came here and not rainbow location. I would definitely trust them again with our little ones

Can't find these in my local store!
Angelina R.

This definitely wasn't the best PetSmart I've ever visited. Kind of a very poorly managed store. It feels like more of a warehouse. And, almost abandoned. 90% of the live display tanks are empty of anything live. And besides the warehouse section with an abundance of dog supplies (the rest were 30% feline & 20% any other species), a lot of the toys & more "cosmetic" merchandise is bare. Price tags are also hard to find when many are ripped off or entirely missing. There were employees on the floor, but most seemed already busy or distracted on their headset they couldn't be bothered. ...but, the worst was trying to check out. For how desolate & abandoned the store felt, it seems everyone was already in line to check out. And, ONE register open. For a line of 12+. When a customer asked if another register could be opened, the cashier helping me was slightly rude to her- snapped back "we're short staffed", while calling in to her headset for help. (Please save the fake customer service voice in my direction after witnessing true colors- I now know how you REALLY feel about me, also because I used to work retail.) And I found it odd they let the register line get so lengthy when someone from the floor came up within 30 seconds to open another line. And, with a REALLY upbeat attitude like he saved the day... yet waited until customers got pissed. Odd. So, where is management, here? It seems like there are some obvious issues. I can't say I'd go out of my way to return. This happened to be on my route back to the hotel, looking for some certain items for kitties before I trek back home- this was basically a mistake. I think I could have gone to a novelty shop targeted at tourists & did better.

Joseph T.

I love this store! I had received so much help today I couldn't believe it. I had help from a wonderful lady. As soon as I was directed to her for help she gave me her COMPLETE attention. Now, I know not a thing about any animal other than a cat or dog. So when I went in there trying to buy a fish tank. I was at a loss lol. She was so incredibly knowledgeable about this animal, it was so great! Every question I had, she answered perfectly! Every item I asked about, she showed me and explained in detail and very quickly with all options. She walked with me during my whole trip helping with ALL items.

Before picture

Got my Lucy groomed yesterday and I don't understand what they did to the top of her head. I attached before and after pics so you can see what she normally looks like. She now looks ridiculous. I know it's just hair and it'll grow back but we paid like $70 I believe for her to look like this?? And of course they make you pay before you see her so you can't complain or refuse to pay after they totally butcher your dogs hair.

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12 years ago

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8 years ago

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15 years ago

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16 years ago

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10 years ago

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11 years ago

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14 years ago

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14 years ago

I go here to get my dog food and dog utilities. Staff is nice, if you run into them they will help. The store is always clean!

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11 years ago

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Ask the Community - PetSmart

Review Highlights - PetSmart

So when I went in there trying to buy a guinea pig, I was at a loss lol.

Mentioned in 2 reviews

Read more highlights

Hair of the Dog - Floofed to the max

Hair of the Dog

(410 reviews)

Westside

THE BEST!!! Our girl Emily has been taking care of our Poodle party (4 poodle mixes) for many years…read morenow and we won't trust them with anyone else. When our sweet adopted Molly wouldn't go to anyone else, Emily stepped right in and put all her worries at ease and now she's the only person outside of the family that she willingly goes to! Thank you, Emily for loving our furbabies and for making them always look so beautiful!

I have been bringing my dogs here for the past eight years and have always had positive…read moreexperiences. The owner is kind, efficient, and has consistently provided great care for my pets, which is why I am still giving this business a 4 star review. However, during our most recent visit on June 4, our dog had been there for over two hours, so we stopped by simply to check on how much longer the grooming would take. I was not trying to rush the staff--I was only asking for an update. As I was leaving, I overheard one of the employees say, "Jeeesh" to another staff member, which made me feel as though my question was being viewed as rude or impatient. That was disappointing because I had approached the situation respectfully and was simply looking for information. I understand that everyone has off days and that no staff is perfect. My intention is not to criticize harshly but to provide honest feedback. Customer service interactions matter, and there is always room for growth and improvement. Overall, I still appreciate this business and the excellent care they have provided over the years.

Barking Dogs Self-Wash & Grooming - Centennial Hills

Barking Dogs Self-Wash & Grooming - Centennial Hills

(275 reviews)

Centennial

Took our dog-ter to get groomed & decided to self wash our other two dog children. Everything was…read moregreat here, from the minute we walked in until the second we left. Hannah was nice, friendly and patient with our hairy little puppy, and the self wash stations for our two doggos was easy to use and well-stocked. Only downside is that they only have two showers available, the soaps there aren't that strong (you have to use a lot to get a good lather) and the grouchy woman next to us decided to blow dry her giant black chewbacca friend in our direction pelting us with its tumbleweed sized hairballs for over a half an hour. (Think she was mad that we took the taller shower) rude, but I believe in karma so maybe one of you with an even bigger dog can go there and get her back for us. (Pwetty pwease?) After seeing how beautiful Hannah made our little princess fuzzball look, we booked another appointment for our two chonkertons because we weren't satisfied wiith the way we bathed them. (Not their fault, ours.) Hannah treated them well and groomed them wonderfully. They left smiling and so did we. Long story short, this is the BEST place to go to groom your doggo and a good place to go to look for sepcialty foods and treats. People here are nice, place is clean, grooming is EXCELLENT. Highly recommend Barking Dogs!

We were visiting Vegas and noticed that our pup desperately needed a bath when we found this place…read more First, I love the store. Great variety of natural chews and toys that you don't normally see in pet stores. Second, puppy smells SO good and looked great. He's a 31lb Mini American Shepherd and his bath with sanitary trim was less than $100! He got the deshedding bath, too! Will be returning anytime we're in town.

PetSmart - petstore - Updated June 2026

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