Awesome service !!l they have the best meat in the whole Antelope valley . Juliana was the bestread more

Dear Gonzalez Meat Market Management,…read more I am writing to formally bring to your attention a concerning experience I had at your Lancaster, California location. My intent is to make you aware of several issues related to both food safety practices and customer service, as these are matters that directly impact public health and customer trust. First, I observed what appeared to be serious health code violations. During my visit, a staff member handled raw meat and then proceeded to touch other surfaces without properly washing or sanitizing their hands. Specifically: - Raw meat was transported from a neighboring location and handled in a way that created a risk of cross-contamination. - The individual handling the raw meat also handled the exterior of the bag, which can transfer bacteria. - Afterward, the same staff member touched cash from the register, soda cans, and prepared food items without changing gloves or washing hands. This sequence of actions raises concerns about cross-contamination and food safety, especially since customers directly consume these items. Secondly, I would like to address the customer service experience. At the time of my visit, there appeared to be insufficient staffing, with only one chef and one cashier managing a high volume of customers. As a result: - There were approximately 20 customers waiting, and service was significantly delayed (around 20 minutes or more). - Several customers ahead of me were still waiting when a customer who ordered after me received her food first, despite placing a larger order. - My order was simple (four carne asada tacos and Mexican rice), yet it took longer than expected without clear communication. Additionally, I was informed that the grill was down, which contributed to the delay. While I understand that unexpected issues can occur, this was not communicated proactively, and there was no effort made to accommodate or compensate for the inconvenience. I had requested grilled onions and grilled jalapeños, and given the delay and circumstances, it would have been a considerate gesture to provide these at no additional cost. Instead, I was charged and met with an unprofessional attitude when I raised concerns. Overall, the combination of potential health code violations and poor customer service created an experience that was both disappointing and concerning. I hope you take this feedback seriously and implement corrective measures to ensure proper food handling procedures and improved customer service moving forward. This place has strong potential, but a few operational improvements would really elevate the customer experience. During busy hours, more staffing and a clearer order system would help reduce long waits and ensure customers are served in the correct order. I'd also recommend reinforcing basic food safety practices like preventing cross-contamination between raw meat handling, cash handling, and food prep, as well as keeping the grill consistently running during service hours to avoid delays. Lastly, when delays happen, small gestures like complimentary items or waiving small add-ons can go a long way in maintaining customer satisfaction and loyalty. Sincerely, B. Orona Blackshire

Buyers beware!!! This place has horrible customer service, the young kid at the meat counter has a…read morereally bad attitude, and doesnt care, very rude!! Probably doesnt want to be there so he gives customers attitude. Too bad its a family owned business, the old man at the register is his dad so any complaint you say wont matter. Service is shit!! I would give it zero stars, but doesnt let you.

Drove by, went in, store it was like stepping back in time , made me feel like I was a kid . The…read moreson was manning the meat counter,I'm a Ranchera meat gal, but today I bought some diesmillo and let me tell you , we grilled that up and it was delicious!! We also bought some of the marinated chicken leg meat.... It was to die for perfectly seasoned, mmmmmmmm. We've shopped at the Gonzalez Meat market, but their chicken marinade, I didn't like because when we grilled the meat it charred and was bitter , it was also super salty ! The older gentleman at register was very pleasant. This is our new and favorite shop, to pick up meat to grill!

Everything you need anytime you want…read more You'll love this place trust me good people that open up their shop early and stay out late just so you can get what you need

They have the best hot food, quick and easy different things every day. In a really good ice cream…read moreselection for those who like ice cream special with the kids.

The best place to get agua fresca. My favorite agua here is the pepino limón con chía. It is a…read moresuper refreshing drink and for the price you can't beat it. They also carry different types of ice creams but my favorite will have to be the elote ice cream. Simply the best, the señoras here are so kind and the inside is cute. I can't wait to come back

Tastes amazing! Great service the young lady with the glasses was super nice! She hooked us UP!!read more

This became one of my favorite stops to enjoy when I'm on the road, just in one visit!…read more It's squeaky clean inside. The bathroom is insanely spotless and well-stocked. It smells pleasant, with the grill steaming and sizzling in the background. Everything is made to order and pretty generously portioned. The taco was 2.50 but the right amount on the chicken and cilantro and onion. The quesadilla was crisp and honestly exceeded my expectations. On Tuesdays, tacos are 1.50$!!!!!! They have eggs, ramen, hot water for your ramen, tshirts, fishing bait, candy, chips, cool sodas, and a very delicious looking menu. I love stops like this that surprise you with what they offer.

Truckers!!!!Friendly clean place Asada burrito is awesome…read more Price is good and clean restroom

In a world where fruit hardly ever has robust flavor anymore... thank goodness for Sprouts! I can…read morealways trust that I will find some fantastic produce there. I'm currently on a pineapple kick, and their golden pineapples are out of this world this season! I've been making cowgirl candy, infusing water, and pretty much just snack on it nonstop. I was raving to Griffin, a cashier at Sprouts, and he suggested I leave a review on yelp to put out the good word. And if you shop at the Palmdale Sprouts, you have to know Griffin. He's pretty much Sprout's sweetheart with his charm, great customer service, and quick wit! If the pineapples get five stars, Griffin gets 10!

I absolutely love this location-my wife and I shop here often, and the atmosphere is consistently…read morewelcoming every time we visit. On our most recent trip last Thursday, a team member named Jumela assisted me in choosing vitamins that have been working really well for me. She was incredibly knowledgeable, friendly, and took the time to make sure I found exactly what I needed. Great customer service like this is why we keep coming back!

Do not come here. Food is prepared and served with no…read moregloves on! Check you receipt, older lady does not apply promotions unless you "remind her" at Checkout This is what I was told by her when items where charged at regular price. I told her I informed the girl that prepared my order and she stated my husband needed to inform her as well when paying as they have so many promotions and she can't keep up with all prices and is hard for her to remember. She kept arguing we needed to inform her in order for us to get the discount. It is not my responsibility to remind you of your prices and promotional offers. They need to honor what's advertised. She finally gave me a refund with an attitude. Will not be coming back to this place. 0 professionalism, 0 customer service.

Thank goodness for a business with some decent air-conditioning…read more This is a nice place to come to take a break and get out of the heat. I really enjoyed all the use of the color scheme they used. (Mostly white) I really went ham over here since I have not been to a place like this in a while. I grabbed the following scoops. *Rum Raisin *Rompope *Gansito (I call these Mexican Twinkies) *GuanaBana (Soursoup) *Kit Kat +one more I can't remember . Savanna you are kind, Patient and an asset to this establishment. Thank you for your Service!!!

Checked out Poke Junction for the first time today and had a great lunch…read more Grabbed the three protein bowl and left full. Service was fast and friendly. Food was fresh and filling. Location was small clean. Definitely more of a grab and go kinda spot.

I had been anxiously anticipating this spot opening up in Lancaster as it's been sitting vacant for…read moreyears. I went in there for the first time today to see what options they had. I was thankfully reassured that it was pretty straight forward, simple and to the point. I'm referencing another experience I had at a similar poke spot in Palmdale that has all of these fancy toppings- like it was a Pink Berry, or something. Anyway, the two young women behind the line were nice and pleasant in their overall interactions with me. We had a small chat about the business as no one was in line and I didn't feel rushed, or pressured, to make my custom poke bowl. As I'm eating it now, it's very tasty. I also thought it was reasonably priced considering everything that I put on my bowl. I will definitely be back. Note to all current and future business owners of Lancaster: Give the people want they want! What they crave! What they desire!