I placed my order online at 11:50 am today, 11/15. Promised time was 12:10pm. I arrived at the store at 12:15 pm, order was not ready. I was told that it would take a few more minutes. Gladly waited, order was finally ready at 12:47pm. Really Philz? Had to wait over 30 minutes for my order? The app said my order was ready at 12:10 but that's definitely false. I don't mind knowing that my order will take longer but don't give me false information. To top it all off, both my drinks were not made as I've requested. read more

I love that a Philz opened in between city locations. Downside of it is that it's very busy. Not sure if it is because it just opened but waiting 15mins to order and then another 30mins for the drink is not something I will wanna wait for. So if you plan to get coffee here, expect an hour. We even tried to order through the app but it noted 1 hour pick up time. The worst part... they lost the ticket to make the coffee. Until we said something, they made it right away but waiting in hour just for coffee? I'll pass. Aside from the wait, drink was the same. Other locations don't take this long. read more

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This location is great! Indoor area with tables and outlets, an outdoor area, and ample parking. The baristas are friendly and orders are quick to come out - never much of a wait in my experience! read more

This location is an awesome addition to the CV blvd. The corner is bright and clean inside. Philz coffee is definitely different in that they do not do espresso drinks. BUT, with that said, their coffees are really good. The staff is extremely nice and helpful. My main issue is that the time it takes to actually GET that cup of coffee is excruciatingly long. I laugh when people write "it's a little bit of a wait"... I say, it's best that you go to the app, and order about 30 minutes before you want to arrive to pick up your order. read more

Please save yourself from this location and go literally to any other Philz where I've never had rudeness be an issue before. I wrote an email directly to Philz corporate stating the below: "I ordered a small Philharmonic from this location on 9/1/2024 at 11:39am and got to the store at 11:44am waiting for the drink. The barista by the name of Molly looked at me and rolled her eyes with attitude. She then proceeded to glance over at me and talk about me to her coworkers next to her! Her attitude was total mean girl behavior and I felt like this is extremely unprofessional and rude. There was no reason for her to treat me that way as all I did was ask her if she had my drink ready which said it was at 11:45am and I had asked at 11:48am. I didn't know who the barista was and I feel very upset about this situation because it's just plain mean girl behavior. " I've been going to Philz for a decade and have never ever encountered this type of behavior in Berkeley, Sacramento, San Jose, or San Ramon but just wow in my own hometown.... Hopefully Molly gets an attitude check because someone like her does not deserve to work a service job much less any job if she's going to treat people like that. I'd much rather go to Starbucks than ever deal with someone like that again because yikes. read more

First time here, greeted and I notice lots of people working to satisfy the orders of all those waiting. Awesome Customer Service and great patience from Tulai who gave me suggestion I was pleased with. I can't recall the name but was a dark roast with 2 scoops of cocoa. read more

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Beautiful store with a large patio. They repurposed an old gas station and I loved the vibe. I had the iced vanilla soul which was their fall drink - vanilla pour over with cinnamon. It was good! Since I read it was a fall drink, I assumed it came with pumpkin but that was my mistake. It's a vanilla pour over with cinnamon. Service was quick and friendly. Parking can be tough because it's a shared lot with several businesses. read more

Philz is a lovely establishment! They have a creative variety for those looking to try flavors outside of the norm or if you're feeling the original blends, they also have that available as well. There is truly something for everyone and our group alone all got a wide range of different drinks to try! I opted for the iced coffee rose! I'm an iced coffee girlie that loves fragrant drinks and the rose was perfect. It had those notes of rose that came through on the tail end of the sips for a very delicious and creamy drink! The staff was wonderful and working their fingers off due to the massive popularity of Philz! This is a better suited spot for folks that have some time to wait in line, because there will be a line VS someone taking a quick break. I would definitely come back again and try some of the other menu blends. They all sound great! read more

Philz Coffee - Iced Coffee Rose - Coffee & Tea Near Me - Castro Valley, California

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I love Phil'z Coffee and I was so excited to hear and see that they opened one in town recently. So no more driving to San Ramon to fix my craving of a nice iced mint mojito. This past Sunday afternoon my bf and I decided to grab coffee. We didn't have to wait too long in line to order. Maybe a good 10 mins. It was very unclear of where to line up. Once we ordered our drinks the line got even longer. The store got crowded quick and there isn't much space since so many customers were waiting prior. It did take a good 25 mins to receive our order. They had 4 baristas working and so many orders kept printing and there is only one cashier manning the register and baked goods items. I understand that they just opened and are still working out the rhythm and techniques. I do wish they would have some garbage cans, napkins and straws available for customers. Also signage (above) to navigate customers as where to stand to order, pick up, and mobile orders. I'll probably come back in a few months when things settle in and they have a smooth groove of making sure customers are not waiting over 30 mins for their nice cup of coffee. read more

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High volume store! So much foot traffic. So a little bit of a wait is expected but I love this place. The workers are so cheerful -- I was careful not to use happy cause I'm not sure hah but they are very nice and full of positive energy here. Every time I come, the workers are always gracious and tell me, "Please take a sip and let us know if it's perfect for you" or something along those lines. That goes a long way, feels that they care. There are a LOT of people that come in and out so it is definitely expected to have a bit of a wait. I usually get my drink in about 4-5 minutes on a light traffic day or upwards of 15+ on a very busy day. Each drink is crafted wonderfully, delicious -- Despite the wait time, my drink comes out tasted consistent every time. Mocha Tesora will always have my heart. And those drinks are relatively strong. I wonder if I can ask for an extra shot of espresso or something. The strong hint of mocha masks my coffee and feels nostalgic of my childhood. Honey Haze is a good contender for next favorite. Also never thought to put honey in my coffee (although I've seen honey packets at other establishments, I always thought it was for the food). Overall, my favorite coffee place that I enjoy doing work at. Please be patient, they are going as fast as they can. read more

A star for the good coffee, A star for that couple friendly staff = 2 stars. The Service is very inefficient! There was only 1 customer ahead of me at the counter and my drink took more than 20 mins I have to go ask the lady if my name was on the list and she said they are doing Mobile orders first!!! I had to tell her I HAVE A BaBY in the Car with my husband and they're just driving around since there's really no parking that day. That wasn't a very good experience. I think they should prioritize the ones that actually took effort to be IN THE STORE. Walnut Creek Branch is much better and never had issues with them. read more

First an foremost the aesthetic of the place is amazing. The retro drive in look is incredible. Service is ok, very friendly when talked too but very.... distant otherwise. I don't know how to word it but it felt like they were annoyed to have to help but they also were very eager to help. The drink I've ordered multiple times now is a Vanilla Date Delight, which was recommended to be a medium by the barista. It's probaly the only reason I keep coming here. I have no complaints about anything else. Just a warning, this spot is a vibe, hipster kids and college people doing schoolwork and sometimes up and coming business partners with zoom meetings or over the phone interviews. Not an isolated experience either, each time I've come here thats what I've experienced. It's not a bad thing, just for the latter part its kind of rude and pretentious but I'm assuming that's the atmosphere Philz wants. read more

Philz Coffee - Front entrance - Coffee & Tea Near Me - Castro Valley, California

No Wifi --- came to work, apparently it's been out for days ... at least put up a sign before I buy from you and get all set up to work ... no excuse not to. read more

I waited half an hour to be told, when I asked for an update, that no one knew what my order was.

I usually use the app to order ahead but everytime I've gone in im still greeted with a good morning. Or have a great day when I grab my coffee off the counter. Drinks are always delicious, pastries are delicious. I always see people hanging out inside and it is a cool little spot read more

Not worth it. I put in a mobile order at 10:16 AM. My order wasn't ready until 11:04 AM. I waited in store for 40 minutes. No coffee should take 40 minutes even with putting in a mobile order. Really ridiculous. Never coming back. read more

I love Philz, but this location just doesn't make the coffee the right way I've given it several times a change it always disappoints! Hoping when San Leandro opens their location they get better baristas read more

Ever since Philz sold to PE, the coffee that I've had for years just does not taste the same. I always get the mint mojito but it's neither foamy or tastes good anymore. I just went over the weekend and I threw away half the cup. They always say let the barista know if you want them to fix it but do I really want to be the person that makes a barista redo their drink? No. It should just be good... read more

The coffee here is unique, but delicious. I ordered the ether with medium cream and medium sweetness. It was perfect and I didn't feel like I was just drinking sugar. The barista called my name and had me take a sip first to see if I liked it, I think that is great customer service. Its very simplistic and clean inside. I am eager to try something new the next time I stop by. read more

Philz Coffee - Enjoying my ether coffee outside - Coffee & Tea Near Me - Castro Valley, California

Ok. Coffee- fine. Staff - less than helpful. How long does a small coffee take ?? 20 min ???

first time trying philz, for a regular iced coffee, display price is 5.85 and I got charged for 6.75. not sure why since I didn't get a receipt. it served in a paper cup.... and a plastic lid, like this is the same as hot coffee serving. taste bitter and too much ice. worse than my starbucks pike place black coffee, and cost more. will not come again. read more

My first time in that specific Philz coffee place and the staff were amazing. Very respectful and very polite. Audrey was amazing and made my coffee on point. She really wanted to make sure my first experience was amazing. Manager on that shift was really kind herself. I'll make sure I'll keep coming back to that location and supporting the staff read more

I came in on a Friday morning and the ambiance was very chill. Definitely a place you can stop by to get some work done. I ordered an iced mint mojito and I can definitely say this is the best one I've had so far. The only reason why I would rate this place a 4 star instead of a 5 is because of the wait time. I've come in on multiple occasions and each time the wait was at least 25 minutes. I would highly recommend ordering ahead of time on their app! read more

Philz Coffee - Iced mint mojito - Coffee & Tea Near Me - Castro Valley, California

Currently I am in my car sipping on my mint mojito! Going to try and make this quick so I can get back to my drink. Karla, thank you for making my coffee today! Thank you for telling me to try a sip first (lid off) to make sure it was perfect! I took a big sip and it shook up my soul, you make an amazing mint mojito! I had a great experience here. 10/10! read more

Philz Coffee - Iced Mint Mojito, extra sweet, creamy, oatmilk - Coffee & Tea Near Me - Castro Valley, California

I don't want the coffee In a paper cup cuz they are lined with plastic. So I bring my own coffee cup. Microplastics in the coffee if you use a paper cup. I specifically asked the cashier if the coffee will be made in a plastic cup/container. I was told no. But upon asking the a two individuals who are making the coffee told me the make the coffee in a plastic cup and the stainless steel containers are not to be used to a cup of coffee. I am aware of the dangers of microplastics in our diets and the damages they can cause. I asked for a refund and - why can you provide me with a receipt to prove the refund? This a complaint I need to take up with my credit card company. FYI I didn't say this was for environmental reasons- you might want to re- read what I wrote. And why should I blindly call a support group/team. Just make coffee without using plastic. FYI paper cups are lined with plastic- and also you make the coffee in a plastic cup. I think it could be done in a better way but your shop didn't so I left. Some people are in the know what microplastics do to the human body and some don't. It's no big deal- there are coffee shops who do it differently and I found two places. I just had to ask. read more

So glad they are opening up more Philz! This is one of my favorite coffee shops and this location does not disappoint. Came in this morning to do some work for a few hours and there was ample seating and my coffee was made perfect. Staff are friendly and drink was made quickly. read more

Philz Coffee - Oatmeal cookie - Coffee & Tea Near Me - Castro Valley, California

You can never go wrong with Philz on a Monday! Came by Philz this morning to grab some Coffee before going into work and it already made the day better! I placed my drink order on the app and it was ready within 10 mins. I was a little worried my drink wouldn't be made the way I like it since this is a new store and I understand it can take some time to get the drink orders made correctly, but my drink was PERFECT. The staff were all very friendly despite it being very early in the morning. The inside of the store was clean and nicely set up. There's street parking around the store and parking in the back of the store for the shops on that street. Overall a great coffee experience on a Monday morning. read more

This location has been the most consistent out of all the local Philz I've been too . I love the friendly staff and how quick and efficient either through the app or in store ! I'm glad this location is now open! read more

Philz Coffee - Coffee & Tea Near Me - Castro Valley, California

Employees always nice Bathroom clean no toilet paper only one time These are drinks I like so I can keep track - Philharmonic Philz way (my friend said this tasted like dirt but I think their drink the honey haze taste like booty) - Philtered soul Philz way read more

Philz Coffee - View from the love seat - Coffee & Tea Near Me - Castro Valley, California

Where do i start ..first of all I'm in love with Philz Coffee. Philz customized coffee blends of sourced green beans, roasted in their own facility, makes our experience as customers a wonderful one. Philz coffee has been around since 2003 in the mission district of SAN Francisco ca. when i first learned of P.C. Fremont ca i was curious (looked at the menu) and placed my order. Size: small, medium roast with light oatmilk and Splenda. Sparks lit, the taste, the freshness..I didn't need Splenda or oatmilk like I did at these other coffee houses...(I said what I said) I keep it honest guys. Today I ordered the same medium roast but with oatmilk and Splenda on the side (separate) ... didn't need it!! The ambiance was clean, music was low key cool and I just love the sitting/work area..it was a whole vibe. out 10. Stop in. Philz now has K-cups for your Keurig.. read more

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Overall this Philz is 8/10. My order is sometimes inconsistent (sweet/ cream ratios) and i always order the same drink. My mobile orders are on time, and the workers are nice here! love that they put one closer to where I live! read more

Was waiting quite a few months since plans were announced for a Philz to open in Castro Valley, and now it is finally officially opened as of 11/22/2023 (well they had a soft opening 11/21/2023)! Super excited as this location is smack in CV downtown (10 min walking distance from my house), and who doesn't like Philz?! I know I know there's been some clamoring here and there about why CV needs another coffee place, since there's a Starbucks and Peet's in a quarter mile proximity of this new Philz, but hey folks need that variety! Exterior is this retro garage/gas station prop (maybe it was historically one...sorry I don't know my CV history too well) with retro rounded edge design (like the 50s-60s). Nice a clean with ample of waiting area for folks to hang out and mingle before picking up their order (or chill a bit after picking up their order). Interior is as expected to be nice a clean with modern finishes/touches. This location's interior I feel has even more space than the next closest Philz in San Ramon's City Center Bishop Ranch mall, as the long line for ordering with about 25-30 people wrapped around like that Nokia snake game but still didn't feel cramped. The ample floor space also allowed for two main dine-in areas (area facing Castro Valley Blvd with couches probably sit between 10-12; area facing Wilbeam Ave. can sit between 12-14). There's also a long bench sandwiched between the main order line and order pickup area that can sit 4-6 as well. All-in-all, plenty of space. There's also this retro gasoline fillup station prop that's pretty cool near the main entrance, so a nice picture spot if you want to do it for the gram! Quality of the drinks and food (got a Philtered Soul for myself, Coffee Rose for the wife, and a burrito) were as expected at excellent Philz standard. Wait time was long at 30 minutes, but that's as expected probably for the first week or two mainly due to tons of people wanting to try a new business in town, so give the excellent staff a bit of grace. I'm expecting wait times to be at normal Philz standard (5-10 min) when things settle. Keep up that energy and spirit and quality new CV Philz and Staff!! read more

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CV knows it's open! There was indeed a long line but definitely worth it. This time I had Tesoro Mocha, which was amazing. Staff members were definitely working hard to deliver drinks timely. Had an awesome conversation to two of them while waiting for our drinks. read more

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My friends wanted to get coffee after our workout, and I was hungry, so we decided to try the Philz coffee at Castro Valley. I believe this spot is still pretty new. It's pretty big for a coffee shop. They have a lot of seating inside the place, from chairs to a couch. On the outside, they have three tables and chairs, but it's very open as it looks empty because it only has three tables. They also play some nice music inside, but I guess if you're trying to do some work in there, it could be considered loud. I ordered two burritos: the green chile and bacon and eggs. Both burritos come with hot sauces. The green chile was pretty basic; it was just eggs and potatoes with some chile. For this one, I definitely needed the hot sauce to put some flavor in it. For the bacon&eggs it was delicious. I could taste the bacon and the cheese they used. This one is my favorite! The only bad thing with both burritos was the tortilla. They were a little stiff as if they were overheated or something. They also had a variety of bakery if you aren't craving something too heavy and want something sweet instead. The service was pretty good. I took my order without any problem and got it pretty quickly. There were many people there but no line; I guess everyone was either hanging around or waiting for their food. Overall, I give this place three stars out of five stars. There were good vibes and services, and the food was not too bad. I'd come back here next time to try their coffee. read more

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Cinco de Mayo, Philz Coffee is very deserving of Cinco Estrellas / 5 Stars Castro Valley, Califoria * Location : @ Wilbeam Avenue and Castro Valley Boulevard * Soul Train, Hot, Large, The Philz way -- Philz Way definition: Med. Creamy & Med. Sugar * Fabulous Barista, Marianna read more

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I still can't believe we have a Philz here in CV! The shop has a charming retro exterior, and since it's right next to my favorite grocery store, I'm always stopping by for my current obsession: a small Philtered Soul Cold Brew, sweet and creamy. My only wish is for a bit more consistency--about 1 in 3 times, the drink varies, sometimes too sweet, not sweet enough, or not creamy, and occasionally the cold brew tastes a little chalky. But aside from that, this place is a solid ten! read more

Philz Coffee - Coffee & Tea Near Me - Castro Valley, California

Every so often I have a miss but it's for the most part consistent. Karen made my drink today and it was SO good. The best in my many years of being a loyal Philz customer (around the bay). So, thank you, Karen! I really enjoy the mint mojito but also a big fan of the honey haze (i have a major sweet tooth). Looking forward to my next cup! Ps. There are some baristas that need work though! It may be because the peaks of rush, but some of the sweeter coffees taste so burnt! So beware! I would recommend but you can let them know if it's not to your liking. read more

I really enjoy coming to the CV Philz location. They consistently make an amazing cup of coffee-- and always keep a high energy, welcoming ambiance even during rush! The service is always quick & ensuring my drink is perfect! :) read more

I'm leaving this as my last review for Philz in CV. After being open a few months, they have put the efforts into making things better. They have picked up the speed they make drinks, and while I never experienced it myself, I've seen the complaints about staff being rude, but that seems to have been handled too. I appreciate how nice everyone is. At the same time, the consistently and quality still suffers. I got to the point where I only order small coffees now, as they are reliably inconsistent. From a Tesora to my favorite Philharmonic, literally every day it's a crap shoot what it'll taste like. One day it'll come iced, the next day without the sugar and mint, or it'll be all sugar and cardamon. It's predictably and consistently inconsistent, and this makes me sad. But the staff in San Ramon was kind and showed me how to make my drinks, so I've ordered the stuff to make these at home now read more

The staff is amazing here and the music playlist is such a vibe. I am so happy they have one closer here in middle of east bay. Love the location except parking is a little tough but worth it. Try the mixed roast that I ordered and you won't regret it! read more

Philz Coffee - 1/2 philtered soul & mint mojito - sweet and creamy - Coffee & Tea Near Me - Castro Valley, California