This is our regular spot now! My girls love the pho here and so do we. The service is great. Their strawberry smoothie is so refreshing as well. read more

The last time i was here is probably my last time here... i hate giving places bad reviews.. Sometimes I'll forget the place and not review at all. But, we all must do our do-diligence and be honest.. How will you know if everything doesn't get reviewed. Anywho, i just pau massage at Magnolia Massage & Spa (Ten/Ten), and decided to come here since i was craving Pho and it was close... I've been here prior to the 2020 events and it was scrumptious. This time, not so much. The broth in my Pho was missing its spirit and wasn't channeling my taste buds... i moved on to my Beef salad... (Insert sad face here), another whomp-whomp moment... The consistency train had left and was no where to be found... At least my Diet Coke was consistent. This was a bummer-visit. wish i could say more. read more

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I remember this place being so good, unfortunately this time around it wasn't as great as it was. We ordered spring rolls, beef pho, and lemon grass chicken. The spring rolls were lukewarm and I could tell they were precooked (the lettuce that came with it looked old), the lemon grass chicken was bland and meat was tough, as for the pho it was ok but instantly was set back to find hair In it. I did bring it to the servers attention and she was very apologetic about it saying it was the meat hair (um NO, that looks like someone's hair!). Anyways she offered to get me a new bowl but I already lost my appetite. Our server also gave us 10% off or meal. read more

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Less than mid. Nothing abt this restaurant is worth remembering; the environment, the food, the service. Not worth spending money or coming back to again. read more

We came here because another pho spot we wanted to try wasn't open. So disappointed in this choice. Pho was too salty and had no real aromatic to it. The noodles were still a tad undercooked too. How unsatisfying. The herbs and veggies they give are old and you can tell we're sitting in their fridge too long. The lemongrass chicken rice dish was also disappointing. Chicken was rubbery and where's the lemongrass flavors? Everything came out way too quick and you can tell the quality from that. The Thai tea we got was just sugar no actual Thai tea flavor. How disappointing. We won't be coming back that's for sure. read more

Pho One Kapolei - Pho Tai Nam (steak & brisket) - Vietnamese Near Me - Kapolei, Hawaii

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The first time my family and I ate here, which was a few years ago, I thought it was ok. I really wanted to go to our favorite Pho place in Waipahu (Pho Bistro) but was closed due to the storm. We came here to Pho One tonight because we wanted hot soup. The spring roll was almost burnt. My gosh, the Pho was horrible. The broth was tasteless and super oily. My whole family and I ordered Pho, and even my kids thought the same. Worst Pho we've ever had. Sorry, but will never come back again. read more

I ordered delivery through Uber. The driver was fast. It was like ge was waiting outside of the restaurant! I ordered the Rice Soup with chicken. I couldn't tell if it was shreds of chicken or ginger ‍. The soup is yummy, but there were too much soup and not enough rice or chicken. I guess I have to add my own rice. ‍ read more

Pho One Kapolei - Rice Soup with Chicken. - Vietnamese Near Me - Kapolei, Hawaii

My GF and I went for a quick lunch catch up so we shared these two main dishes and it did NOT disappoint. Very open seating area and it wasn't very crowded so we were seated right away. Service was alright. We didn't know that you had to go up to the counter to pay so we probably sat an extra 10-15 minutes talking while we waited for the check lol. When they first brought out the beef stew we thought it looked a little watery and too soupy but it tasted phenomenal. The crispy noodles tasted a little stale but the flavor in the gravy was on point. We had the Vietnamese coffee to go and even that was so delicious!! Def will be back I'm already ready to order the beef stew with pho noodles instead of the French bread. Drooling already!! read more

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The best pho spot in kapolei. 1000/10 Highly recommend! Service was excellent and fast. read more

I don't like pho but will happily eat the oxtail pho! Delicious flavors (: This is my go to takeout order. read more

Family lunch today and I still love the pho here. The order: Son son: Lemon grass chicken Bahn mi. He loves to deconstruct his and eat his bread, meat, and the pickled veggies separate and together haha Mommy: bbq chicken and spring rolls on vermicelli. They give a huge portion of noodles and veggies. The chicken has great flavor and the spring rolls are crunchy good ness. Top it all off with their face and crunch garlic chips. Daddy: combination pho, sliced beef on the side, which I get an extra dash of onions on top. Their rare beef is the type I love, super thin cuts. Rich, aromatic broth with tons of flavor. A ton of noodles and veggies on the side. The service as usual, pick which seat you want, and food comes out in a jiffy. They had some cool jazz music playing in the background. The only surprising part......the bill wooof, over 70 bucks for our 3 dishes lol. Maybe I should have deducted a star....but hey nowadays, what place doesn't feel likes it's charging an arm and a leg for prices lol. read more

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This is our first time eating here.... as entered in their door step, rude staff is there like no reaction at all like even Say Hi or hello.... very very poor service the Fried noodle is over cooked,(burned) and have a tiny hair.... ,poor cleanliness, and uncomfortable place... and all the plate and bowls are dirty.... no doubt that this restaurant is empty like poor guest.... read more

Pho One Kapolei - Fried noodle is over cooked,(burned) and have a tiny hair. - Vietnamese Near Me - Kapolei, Hawaii

Bean sprouts for take out was brown. And they never give sriracha even if I request it on the phone, uber eats, or in person. Aunty and uncle always assured me its in there. They only give chili oil and hoisin sauce. You would think an establishment like this would know the difference. read more

Pho One Kapolei - Bean sprouts for take out was brown - Vietnamese Near Me - Kapolei, Hawaii

I got the beef stew, special bahn mi and manapua. I came here specifically for the manapua because it's hard to find close to where I live (don't want to go to Waikiki or Chinatown). I remember eating it a long time ago and it was good. This one didn't disappoint, it was excellent! The beef stew was the best I've had. It was so tasty and good. The special bahn mi was also one of the best I've eaten. The bread was not hard and crusty like from other places, it was soft and pillowy (very fresh). It was well worth the drive. I dropped my son off at Pearlridge and was going to Wahiawa (close to home) for some Mexican food but decided to come here instead. One of the best decisions I've made. Now I know where to go when I'm craving Vietnamese food, especially the manapua. It's nothing like the Chinese ones, it's better in my opinion. The place is clean and orderly and the people are nice and helpful and service was quick. I got my food in about 5-10 min! Unheard of in other places I've been to (wait is usually 20+ min). read more

2025 - been eating here on occasion and it has been okay. The combo pho was decent but lacked tripe, service decent, but it was convenient for me those times till tonight. Brought the fam tonight and the food was terrible. The pho was warm, spring rolls missing the mint and pickled veges, and all service was exeptionally poor. Seemed like the front of the house was the same crew as the back. The usual mid aged guy wasn't there but a young unexperienced girl and a older grandpa that didn't speak. They lost me forever and I'll just drive a little farther to pho company. read more

There were mixed reviews of this place, so I wanted to check it out myself. I got a pho with brisket and tendon, but the broth wasn't the best. I was expecting more of a clear one, but it tasted like mixed with other sauces to get the flavor. The amount of noodles that go into a large bowl is quite small, so if you're a noodle lover just ask for an extra large pho. We went for dinner, and it seemed quite busy. The restaurant was pretty nice. But the utensils were not that clean, and it took a little longer than usual for a bowl of pho to come out. I recommend an order for to-go to dine-in. read more

Pho One Kapolei - Pho with brisket and tendon - Vietnamese Near Me - Kapolei, Hawaii

We have not came here in a while and this will definitely be our last time here. Needed to find a restaurant that closed later so decided to come here for pho. We noticed there was nobody in the restaurant and thought it was closed when we walked in. We sat down and our server didn't acknowledge us once. You would think that they would be excited for people to actually come in and eat right? She then came back with waters with all lemon in our drinks and I asked for one without. She got a little angry and took one of the waters away. She came back and the water she had brought back still had a lemon flavor as if she just took the lemon out of the water and served it back to me. :/ We ordered our combination pho, chicken pho, chicken sandwich and a fried chicken. Our orders came out wrong, but we just took what they gave us. We were waiting for a while for our check only to realize that we needed to go to their counter to pay. All in all, their food didn't taste fresh and there was nothing special about it. Their service really was non-existent and their workers were very snobby. That just really sucked for me being that we once had very high ratings for this restaurant. Don't know how anyone could enjoy coming here with the service we received tonight. :( read more

I always come for the beef and brisket pho. The broth is good and the service is fast if you are in a lunch break. I also get the bahn mi bbq pork sandwich if I haven't eaten all day. Overall it's my favorite spot in Kapolei. read more

Food AND customer service was not good. They told a couple to sit any where and they chose a 4-seater...male worker came out talking loud broken-english telling them to sit somewhere else. Couple got up and left. read more

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This place smells like rotting garbage. The food was mediocre and super salty. Tables were dirty and. Chairs had grease all over. The waiter tried to over bill me am additional $5 for my order when I went to pay. I questioned why he was charging me more than the listed price. He didn't dY a word and immediately changed the price to ehat it should have been. OMG. I shouldn't have but still tipped. CHECK YOUR BILL CAREFULLY IF YOU CHOOSE TO EAT HERE. I DO NOT RECOMMEND THIS DIRTY AND DISHONEST PLACE. read more

We haven't been here since the Covid shutdown but was happy to return a few weeks ago and again this week since we had such a nice experience. The restaurant was quiet both times with only a few dining in but there seemed to be a lot of take-outs. Service was nice and the food was good as we remembered. The first time, we all had the oxtail Pho and loved it. The second time, I decided to try something different and went for the Seafood on Crispy Noodles. It was also good. After reading the reviews on cleanliness, I was concerned however everything look sanitary to me and the food handling was good. read more

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I like the music selection in the background, Vietnamese pop music. Also the French baguette with the banh mi sandwich was perfectly done. Lemon beef salad was not too spicy for me . Great service from our server, Henry. I would return again for another meal to try more dishes :) read more

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This is a hard one because Pho One used to be my all time favorite place for pho. However, lately the service and quality has gone down. Their phone line doesn't always work so I ordered it online "powered by DoorDash" (not an actual door dash delivery). My husband went to go pick it up and uncle yelled at him in front of everyone for the miscommunication. He thought it was a door dash delivery when it was just a regular takeout order. He demanded for the DoorDash receipt, which of course my husband didn't have. He told my husband to wait on the side until my husband figured it out (?) Then a lady came out to help him and give him my order. The yelling was really embarrassing and unnecessary. It's really sad because "uncle" is normally really nice and always joking around... Also the broth has been really salty lately. We thought it was just a fluke or a bad day, but it's been consistent the last couple of months. I hate to sound dramatic but with all the pho places in Kapolei, it's not gonna be hard finding a new "go-to" read more

Love cooler and rainy weather as i equate this with noodle soup, along with others. Picked up visiting family from the airport. As I expected, they were hungry. Given the weather, family wanted soup and we decided on pho. Remember seeing and driving pass Pho On many times before. Always loved their location and that they have their own parking lot, so less traffic. When we finally got in, there was a long line and I waited for a little bit and asked a paying patron if there was a different line to wait to be seated. I was told that we just grab a table and the waitress will come by. Thank goodness because the line for take out order and cashier was long and not moving. It was a busy dinner service. We took a table next to the kitchen where take out/phone orders were packed. For such a big restaurant , we counted 4 employees not including the cooks. I understand now the long and slow cashier line. One employee bussing tables, One employee packing ordered, one person came in later to run the cashier line and the one waitress running through the restaurant taking and delivering orders to the tables. As we sat down, we scanned the QR code for the menu. Quickly made decisions what we wanted to order but it did take a few minutes longer for our waitress to take our order. The spring rolls came out quickly and my sister noticed it was larger than what we usually see. We were so hungry that we devoured it within minutes. Shortly after, the summer rolls came out. We were also pleasantly surprised about th number of egg rolls. And not too long after our soups came out. My older sister got her usual pho with rare steak and brisket and enjoyed it so much that she actually finished her medium sized serving. My sister also enjoyed her won ton flat noodle saimin and she also ate everything. While my dad and I shared a large bowl of pho with rare steak. So good that my dad picked up the large bowl to drink the broth. Unfortunately, the gentleman standing in line in front of us, when we first came in, was still there waiting for his take out order an hour later. All-in-all despite the busy night and a little slow on the service the service was good, the meal was great, location and its own parking lot is super and I forgot to mention the price, which was reasonable compared to the overprice at another pho restaurant further down the road. 4-stars for Pho One. read more

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Tried to like this place but.. I'm sorry this will be my last! Service is OK.. attentive taking orders, refilling waters etc. I gotta agree with most ppl we on these reviews if you gonna charge almost $20 for plates they they hype better be real.. but it ain't. Ordered combo pho nothing speical.. broth is on the saltier side & nothing raves about it.. it's just not it. Veggies on the other hand were all fresh Spring rolls.. this time was actually cooked throughout. Last time I came it was undercooked. What a disappointment. Order vermicelli noodles w/ "lemongrass chicken " add spring rolls. There was nothing lemongrass in that bowl. Chicken looked like it was only sprinkled with turmeric no flavor even what so ever. Chicken had a stinky stench & wasn't cooked properly it was just awful. I had to fish out all the "so called lemongrass chicken" haha what a joke.... Won't be returning... don't let the reviews fool you! read more

Bahn MI was overpriced and horrible. French roll was not fresh and I swear the chicken was canned. Really not good.

Food is just ok but price is not. a large bowl of pho is about $20 I would think their business would be better if their price is a bit more reasonable. I think if people just go there 1 time and never go back again it would be bad for them also. A plate of spring roll is $20? read more

Whomp whomp. Pho one and done. Joke of a place. Shop must be a front for something else because I hardly see any patrons eating here and some how they're still in biz. Food is over priced trash. Do yourself a favour and go to Pho&Co instead of here. This place is terrible. read more

While I was looking forward to some pho, unfortunately, Pho One did not scratch that itch. Came in a hour before closing and once I ordered, the pho came out in about 3 minutes! The broth was extremely salty, to the point that I wanted to pour some of my water into it. The saltiness made dipping the broth impossible and the noodles ended up salty too. The broth was also pretty oily and not as clear as it should with a quality broth. I'm not sure I will come back. read more

Pho One Kapolei - Pho with rare steak - Vietnamese Near Me - Kapolei, Hawaii

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Pho One Kapolei is the best of Pho in Oahu. It is truly amazing, making it a paradise for Vietnamese foodies. Services are fast and friendly. read more

ordered once via doordash delivery & one phone order --- ordered crab soup on two separate occasions & they only gave ONE medium sized crab/shrimp ball EACH time. I've eaten this elsewhere & they gave 3-4 big crab/shrimp balls each time. Not ordering from here again as their portions do not match their price. Flavor was ok... read more

Awesome find! Great food and service. Really good wonton noodle soup! Highly recommend!!!! read more

Pho One Kapolei - Wonton noodle soup - Vietnamese Near Me - Kapolei, Hawaii

Food is good, service is friendly and orders do not take long to get prepared. I order the spring and summer rolls. The environment is clean and not noisy when it is a lot of people inside. read more

=== 1. VERDICT/VALUE Like the decor, it's up and down: the food was good, the price alright, the service not-so-great. I'll try to come back when the pandemic is over, but it didn't make my list of must-visit places... === 2. FOOD We stopped in on an afternoon before the pandemic hit and it was quiet with just one other family dining in. Cold Vermicelli with BBQ Pork & Spring Rolls ($11.95): it was good! The pork was nicely done, the spring roll savory, and the carrots/radishes providing the nice contrasting crunch. The price is spot on with a number of other pho places charging the same for the dish. === 3. SERVICE & ENVIRONMENT Strangely, despite the less-busy nature of the place, it was hard to get service from the one fellow working. There really was only one table of four plus ourselves dining in, with no takeout orders or other customers to worry about. The process the order, get, and pay for food took much longer than expected. The restaurant itself is interesting: the circular entrance popularized back in the 70's/80's (?) opens up to a lobby areas that has been modernized with the faux-brick, and neon signage behind the bar. They have placed hanging lights in hat was presumably a hotpot / Korean BBQ place at one point and many booths accomodating 4 or more await you. So large groups may do best with the inidivual tables on the side. Wheelchairs and strollers work best at this tables, closer to the entrance. Parking is plentiful in the private lot out front. read more

Pho One Kapolei - Cold Vermicelli with BBQ Pork & Spring Rolls ($11.95): tasty! - Vietnamese Near Me - Kapolei, Hawaii

DON'T BELIEVE THE BAD REVIEWS This place has awesome food, great service, and nice ambiance. I could eat their wonton soup everyday and never grow tired of it. Give this place a chance, you won't regret it! read more

The customer service was horrible. After giving proof of my name and my aunty's name for the orders that we did online, they refused to give me my food as well as my auntie's food. I looked on the two bags they had on the table for pickup and it had both name written on them. So I proceed to grab them and walk out until one of the guys is yelling at me to stop and takes the food out of my hand. They made a huge scene in the lobby in front of customers, and after one of the lady's followed me out of the store yelling. read more

food menu has great selection! the place is always empty which is great in my opinion but they do deserve more customers because the service was so great! the girl served us and was super friendly and NEVER and i do mean NEVER had a water glasses empty! ambiance is very quiet read more

Pho One Kapolei - Lemon Grass Chicken Sandwich - Vietnamese Near Me - Kapolei, Hawaii

The service is a lot worse. The lady didn't greet us, she was lowkey rude. There's no one in the front, they're just hanging in the back. They even forgot about our drink and they remembered when we were doing eating.!Ifs so quiet in here too, like no music or anything. It's not clean either. read more

Pho One Kapolei - Vietnamese Near Me - Kapolei, Hawaii

This location has always been my husband and I's ultimate go to -- we often come to this location since it's close to home, and they continue to amaze us each and every time we stop by with excellent customer service and speedy delivery we've come to realize that it may be family owned which is why we continue to support this business every way we possibly can. And their pho? Man of man, it's our absolute FAVORITE. We often come here for their combination pho, beef ball pho and their calamari's! YUM YUM YUM YUMMMMM read more

I was craving pho and I decided to go with Pho One since it's the closest place to where I work. They have a wide variety of dishes. From rice plates, to vermicelli, to hot pot, and so much more. They even have an assortment of drinks. I was going to go with a vermicelli option, but last minute decided on getting pho. I got their brisket and steak pho. It was tasty, and the meat portions were very generous. However it wasn't piping hot like it usually is. I could tell because when I put the veggies in it didn't cook down like most places that I buy from. And I noticed their prices went up. This is not my first choice of Vietnamese restaurants to go to, but it hit the spot since I was craving pho and didn't want to walk too far. read more

Pho One Kapolei - Vietnamese Near Me - Kapolei, Hawaii