I decided to go with a local company based on reviews and because owning a small business myself, would like others to succeed. I was quoted an $80 diagnosis fee and agreed. Appointment scheduling went without a hitch (all through text). Alex the technician knew right away that it was a capacitor issue and quoted an additional $280 for the capacitor for a total of $360. I agreed and he was done within 25 minutes. He commented on my jalapeno plant and I gave him probably around a dozen (grow more than I can consume). Curiosity got the better of me and I looked up the capacitor cost online. $25 on Amazon. I texted John asking why the I was charged so much for the capacitor and he informed me that was their standard fee, $30 for the capacitor and $250 for the installation and warranty (2 year). I suggested they be more transparent on part vs. labor costs and John agreed. Based on what I have been reading about the cost to replace a capacitor and the length of time actually spent on the work, the amount charged was too high (lesson learned for me: will go online after the estimate it quoted while the tech is here and find out how much it should cost). read more

Called for A/c check up, filter change and also replaced capacitor. Was very responsive, Technican was very knowledgeable and did a great job. I felt the price for capacitor was slightly on a higher side. read more

I have had several different air control companies in my 25 years in Mira Loma. Some ok and some not so good. John Picco Air Control is the real deal. John and Alex are the best. Alex was here this month. He completed the cleaning and explained all the buttons I needed to know about. He was so helpful in his suggestions and completed the job in record time. They are now at the top of my list when I need help with my system. Thank you Alex for your great help and friendly advice. read more

Picco Air Control is the best. John and Alex are always honest, fair, and on time. They installed an entire new unit (ac & heating) for my household and I could not be happier. It put my mind at ease to work with such a reliable company. I look forward to working with them in the future. read more

In the middle of a heat wave, my 20 year old air conditioner wasn't working right. I knew I had to get a new one. They were so responsive and gave me regular updates on what was going on, when they'd arrive, how long they'd be there. The pricing was reasonable. They were personable and friendly. Trustworthy team! Thanks for getting my home cool so fast! I'd highly recommend you! read more

Picco Air came out very quickly and diagnosed the problem and fixed it quickly. Great customer service as well. Super appreciative.

I would highly recommend Picco Air Control to anybody who needs air conditioning service. They're very prompt and do very good work at a very good price. read more

Our AC went out and Picco Air Control efficiently fixed the issue. They were very professional, reasonably priced and courteous. I highly recommend this company for any of your air-conditioning maintenance and repairs. read more

Called owner John on a Sunday about my air conditioner. I was desperate since the earliest appointment I could get with other companies was this coming Wednesday. Weather forecast for today and this week was over 100 degrees everyday. I took the chance since he was located in Eastvale, where I lived. I was surprised when he answered my text and said he could come immediately. He came, diagnosed the problem and did the repair all within an hour. He was friendly, courteous and answered all the questions I had about my air conditioner thoroughly. He has me as a lifetime customer. I highly recommend him. read more

During a heatwave one of our two AC units stopped working. John was quick to respond and get us on the schedule. Our units were serviced and a faulty valve was replaced. We have a cool house once again! John and his associates were communicative and courteous. I will definitely be using Picco Air for my future AC needs and highly recommend them! read more

I'm not blowing hot air...unlike my old air conditioner. We were traveling out of state and received a call from our daughter that our air conditioning was not working. This was during a time that Southern California was going through the worst heatwave of the summer - September 11 - 23. You know what I mean, right? It was miserable. Lucky for us we were in upstate New York freezing our booty off. Upon return, we spoke with two other companies who gave us bids, but didn't seem to be giving us the whole truth. Then we found John and Picco Air Control. All I can say is honest, reliable, efficient, and professional. John walked us through costs, the plan, why we probably should consider changing out the heater (which was recalled unbeknownst to us), and guided us through the HERO Program to have the costs added to our house tax payment. We now have a new energy efficient air conditioner and heater. My butts about as cold as when we were in NY when we run our air. Can;t wait to see how toasty warm we will be this winter with our new heater. We've also got peace of mind knowing that John and team's got our back with his 10 year guarantee. As a business owner myself, it's important to foster relationships and deliver on your promise. Check and checkmate for John and his team. I would highly recommend them to anyone. read more

John and Alex were awesome! I have used them several times to fix my old air conditioner and recently had them put in a new air conditioning system. They always return your calls, show up on time, and are fair in their pricing. They are extremely knowledgeable and trust worthy. Do not hesitate to hire them, you will not be disappointed. ~Janice D. (Using her daughters yelp account) read more

John was very professional. He arrived on time and worked with all COVID safety measures, wearing a mask the entire time. Additionally, he wore shoe covers inside our house, placed a tarp underneath his ladder and explained the diagnosis and cost in an easy to understand manner. We were very satisfied with his service and plan on calling him again for any future air conditioning needs! read more

Ok I cannot say enough nice things about John! I called and he said he could come right then......whoa! Awesome. I was having an issue with my air only in one bedroom and bathroom on the main level. He was SO friendly and VERY informative. He investigated the whole house. He went into the attic and found the problem. One of the vent areas wasn't connected. He asked if I was comfortable on a ladder and he personally showed me what the issue was and explained how my system worked to me. I completely understand now how it works. I was shutting doors and closing vents and he explained how that wasn't saving money but straining my system possibly. He then proceeded to instruct me on programming my thermostats ( always avoided that ) John made it easy and had me do it so I would remember. Now I feel totally in control of my system which means no wondering about if I am wasting money. Also it was only the price of a service call!!!!! Deal of the day!!I HIGHLY recommend Jon and Picco for ALL my future needs read more

My air conditioning went out last night, and today was supposed to be the hottest day of the year. I called at least five companies, and John was the only one that could come take a look at it the same day. I am so thankful though, because he not only fixed the problem right away, but was honest and very reasonably priced. He thoroughly explained everything, and now I know more about air conditioners than I ever thought possible. His passion for his work shows, and it's refreshing to know there are really good people out there that are reliable, honest, and conduct their business with integrity. I definitely would recommend him to anybody! read more

I am so grateful for this company. On the hottest day of the year our downstairs AC went out. I text the company and John from Picco air texted me back. After calling me and walking me through resetting the breakers, it was apparent he'd have to come out to service the unit. Somehow he was able to squeeze us in between appointments. Boy were we glad to see him!! Within an hour, our unit was fixed, cleaned our equipment and replaced our filters at no additional cost. And this right here is the difference between small business owners and big corporations. John cares about his quality of work and great reputation. It's no wonder why Picco Air has perfect ratings. The icing on the cake was his follow up text the following day to make sure the ACs were still working properly. Thank you Picco Air read more

I would highly recommend Picco Air Control. I called 4 other companies and John responded quickly and was the only one who was able to come out the same day. He was extremely professional, knowledgeable, friendly and wore a mask and booties inside my home without me asking. I appreciated that he explained everything he was doing and why my thermostat did not have any power. His price was very reasonable and I will definitely have him come back to do maintenance checks on my AC unit annually. read more

I reached out to many different air conditioning vendors as I knew I was in need of a new air conditioning unit since mine was over a decade old. I found Picco Air to be the most honest one of them all, and the prices they quoted were extremely reasonable. He was very thorough with his work and finished his work in the time that he said he would (actually in less time). He was also very detailed in telling me about maintenance of my new unit and just how the equipment works in general. I would definitely recommend Picco Air and will use them again. read more

John and Alex were awesome! They were extremely friendly and professional, they provided excellent service. Alex was great at troubleshooting the problem and replaced a new capacitor immediately. I highly recommended Picco Air Control. Thank you John and Alex! read more

I can't recommend them enough. Had to contact them on multiple occasions & they have always been responsive, courteous, and honest about the problems/repair costs. It sucks that these things are the exception & not the rule, but it's really refreshing to find a company that is good to their customers. They will remain our first call & recommendation any time we have issues. read more

Highly recommended. Very reliable. Reasonable price. No marketing tactics. John was referred to us by our good neighbor. We reached out to John this morning of Labor Day holiday, 9-5-22, because we are having issues with our AC. We suffered with no AC yesterday in the middle of heat wave. It was terrible. John responded to our call and was able to squeeze us the same day. Prior to us reaching out to John, we're under a maintenance or membership agreement with another HVAC company. We just cancelled that service agreement and decided to look for a more reliable/honest HVAC service provider. John is the answer! He's truly a heaven sent. Not only he was able to resolve our issues with the AC but he was able to fix other issues with our system. We found out that there's still life to our system vs the other guy's recommendation for us to change our unit. And since Nov. 2019, our furnace has been shut off as recommended by our previous ac guy but John was able to fix it today and made it work. AC and heater are now both working, that's a big wow! But wait there's more... John after spending time in our attic fixing our furnace and ac, he still managed to educate us, gave some tips & recommendations on taking care and maintaining our system. We truly felt his sincerity. No rushing, no marketing, just pure honesty and great work with very reasonable price! We sent our neighbor a thank you message for recommending John to us and he's glad everything worked out. Now it's our turn to spread the word for anyone out there looking for a reliable aircon guy. We don't usually write reviews but this is very deserving of one. Thank you so very much John/ Picco Air Control. God's blessings to you, your family, and your business. p.s. John sent us a text as I was writing this review to check how's our ac's been doing since he left our place... going the extra mile in customer service! read more

I would like to give a BIG THANK to John who came out to my house within hours of messaging him. It was 108 degrees outside and my downstairs Air conditioner died. He kept Me informed when he was in his way and he was very informative about the possible cause. He corrected the problem quickly and immediately we had air again I can't thank him enough for being so punctual, and honest. I will definitely be using his business again and will recommend him to friends read more

My AC went out during the hottest time and after some self diagnosis couldn't fix it myself. Other big AC repair names were called the same night and never got back to us at all, total fail. I called and then per the VM texted Picco and got a response back quickly, even tired to help me self fix via text. John setup an appointment, came out the next morning and fixed my AC. He was professional, helpful and made sure I was taken care of. Great service, customer service and would recommend them. I will be using them for all future issues. read more

John responded to my text super quickly and was able to make it out to assess my problem the same day. In the middle of a 115 degree heat wave day he wore a mask (even when no one was around), which I appreciated and admired. He worked efficiently and had us back up and running in less than 30 minutes. And all of this was done on Labor Day weekend when most other places are closed or were charging double just to come out and have a look. My favorite part of the experience though, and the reason I'm doing the review, is I felt that John *genuinely* cares about his job, our satisfaction, and making sure the job (and we!) were taken care of. He seems like such an authentic person and I'm so glad we went with his company. read more

Great response, great job. Called/texted and received reply within 45 min, set a appt for next day. Checked AC and done in record time.

Alex was great. He was respectful, honest, knowledgeable, kind and efficient. I just suddenly lost my husband a week ago without any warning . Still in mourning and taking care of my 2 little kids, didn't need another bill, but Alex gave me a great deal. I highly recommend this place. Alex came a couple days later to check my air-conditioner . He realigned the pipe/pan so the condensation won't over fill the pan. He didn't charge me anything. This place is wonderful. They will have my business always and I will highly recommend them to my neighbors and friends. Thank you. read more

It was the start of summer when our upstairs unit died. I called on a Friday and he came the next day. $90 on a Saturday for the call! WOW! Let me stop there for a second. These are the most honest men which is so lacking in this day in age. Alex and John are friendly, professional, knowledgeable and wore the proper attire during Covid-19. I say honest because we had 2 companies give us a bid the prior year. The one company did a quote around $25,000. EVERYTHING needed to be replaced. Then Picco came and checked everything and said let's do refrigerant if it doesn't work we will come back immediately. It got us through 1 more summer! Nothing else needed to be replaced except a fuse in one unit. We replaced our big unit (we have 3). My husband asked about getting a bigger unit (more money) NOPE. Thank you Picco! We have and will always recommend you! read more

John and Alex did an outstanding job relocating our air conditioner and their price was way better than multiple other quotes I got from some other local HVAC companies. Thanks guy read more

John provides an honest, fast, professional and reliable service. Would greatly recommend.

My upstairs A/C went out late at night. The air smelled like burnt rubber/plastic. I called John at Picco Air the next morning when I woke up. Was gonna be 114 degrees that day. He text right back and said he would have Alex come by at 12, the same day. HE was prompt, got there at 1130. GREAT. Immediately went to work in my HOT attic. He repaired the burnt out blower motor in quick manner. Was very transparent about issue and costs. Showed me the bad motor and the problem. He was very professional, wore mask and booties to cover his boots. Great prices, GREAT SAME DAY SERVICE!!!!! Second time I called PICCO AIR this summer. They fixed a different issue the prior time with my downstairs unit. Today it was my upstairs unit. If I have another issue I will definitely be calling them back. I HIGHLY RECOMMEND .......... Thank you guys, I and my family thank you. :) If anyone has Air Conditioner issues, I'm telling you, you'll be happy if you call PICCO AIR. read more

Picco Air is a wonderful company that shows up on time and does the job in a timely and an inexpensive manner. We have used them for over 2 years. I would highly recommend them! read more

Very satisfied customer today!! Called John about 730am about condenser fan motor going out. He was out by 1000am and done by 1230pm. Installed new motor 2 new compactors and tested the system. Friendly considerate and nice guy also. Cleaned all his mess and the best part is he takes VISA and MASTERCARD!!!!! Thanks again John *HIGHLY RECOMMEND* read more

Called Picco air to fix my AC and they came out the next day. Showed up on time and very professional. He gave me a fair price and am extremely happy. Most importantly, my AC is working. Thank you John!! read more

I had my A/C and Furnace replaced. They also sealed the main vent underneath the stairs. They did an exceptional job at a good price. They were able to work with the HERO program and made the transaction run smoothly. I have nothing but great things to say about my experience. John was very informative and friendly. You will not be disappointed if you decide to go with them for your service needs. read more

This was the 2nd time we have used John with Picco Air and the 2nd time he has provided a above and beyond service, and I am hard to impress. I was referred to John/Picco Air by a friend and each time they have been great at customer service, communicating, showing up on time, diagnosing the problem and fixing it quickly. I even had to call him shortly after he left due to another issue and he returned quickly to fix. I have also referred them to my father who also had an exceptional experience. If you are thinking about using John stop thinking and do! Thank you John! read more

True to their word, John had a technician (Alex) at my home by the following morning (9-12am). Alex was friendly and took the right amount of time to listen to me and then to diagnose the issue with my A/C condenser. Alex replaced the parts that were needed and did not push me to consider additional unnecessary parts or a complete replacement of the condenser (another company did this previously). Honesty and integrity are key to a great business! Much appreciated! Their pricing is fair and Alex was efficient and confident with his repairs. Considering how very busy they must be with the record breaking heat we've had for the last 48 hrs here in So. CA, they were able to respond timely and get the job done right. My family and I could not be happier that our A/C is back on and doing the job while it is scorching outside. I definitely recommend that you give Picco Air Control a call for your A/C & Heating needs! read more

Had an issue with my AC not blowing cold and freezing up. Alex came by the same day to check my system and was super professional. Checked all systems and found an extra filter from the previous owners blocking the system. He saved me so much money and was very honest! Other shops could have lied to me and charged me a ton of money but this family owned and operated company did not. They've earned our business! Thanks! read more

I do not if anything yelp about services other than food but I needed to on this one. Wanted someone local that knows the area and aware of temps out here and found this company locally in Eastvale. Sent him a text and responded right away. I asked if they can come out and replied yes but not till the following day. I said yes but also requested if today was possible to let me know and i will accommodate the time. John (owner) was able to oblige and sent one of his tech Alex. 15 mins before he was supposed to come out, I got a message from John and said Alex will bot be coming out because his truck was broken into and tools were stolen. Instead of re-scheduling me for next day, he asked if i can wait another 20 mins and he will be out. I mean if that is not FREAKIN service in the hottest months of the year then I don't know what that is man... alot of companies can fix A/C issues which is not the problem, the service they provide and the willingness to deliver on that promise is what separates one company from the other. This company has that and he will have my business whenever my AC goes into shiet or in need of maintenance. My unit had a bad capacitor and soon as it was swapped we were in business.. Thank u brother and see u in Coachella... haahahh read more

As promised in my original review, I came to Jon to replace our HVAC system. I can not begin to express how satisfied I am with his work. This update is for the new system install. Ethics He came to give me an estimate for the new system. He fixed the jacked up work anther AC guy did (see my review elsewhere (DO NOT GO TO THAT GUY - EVER!!). We replaced a newer furnace using the HERO program. John suggested I use the existing furnace to save money. Who does that?!? That would have cost him a few thousand dollars in revenue. Ultimately the old furnace would not qualify for HERO, so he spec'ed a hyper efficient furnace that fit into my budget. Quality. Jon's attention to detail was impeccable. Jon and his team took the time to measure and align everything. Even though the house is 40 years old, the new vents and air intakes look appropriate and like they belong there. When they cut in the vents and intake, they put a box over the open as they cut to contain the mess.At the end of each day, they swept up, even in the rooms he never did work in. The new system was relocated to the attic. This was to give us new space, and to make the air handling system more efficient. In the attic they framed in a new pad for the system and a walkway. All the new ducting is routed and suspended from the rafters. The outdoor unit looks fantastic. It was moved to the side and all hoses and wires were dressed and encased in a "gutter". Attitude Jon and his team are friendly and down to earth.At the end of the Job we were "wait, you aren't coming back anymore?". The respected us and our property. If you need a new or partial HVAC system two things: - Call Jon Picco - Consider the HERO / PACE program read more

Well, what can I say...John, Alex and his whole team are great! They are the nicest people I have ever had the pleasure to have work done on my home. They go above and beyond to ensure everything is not only done right but done with as little inconvenience as possible. They clean up every evening...John even swept the floors each night when they were done. When cutting the drywall for new vents, they held a lined box up to the ceiling to catch the dust. I literally had a whole new system, new AC and heater, new ducts in the attic, moved the AC unit to the side of the house, moved the heater to the attic and new vents installed...a week's worth of work...and there was NO cleanup on my part! John brought in people to repair the drywall where the old vents were and to paint. They did a great job and were also really easy to work with. They even replaced part of a baseboard that was missing when they closed up a vent in the hallway, matched the baseboards and painted it to match color. John then made sure they did a good job and ask how I liked them as I think he wants only good people on his team. John made sure to think ahead of things we may want to do in the future (ie: move the water heater) and made accommodations for that up in the attic in case we had to get to that area and wire it. My boyfriend wanted to put wires for the tv in the wall so not only did they drop some wires for him but they made sure to label them up there so he would know which ones they were! They are extremely thoughtful and willing to fix anything immediately. Their work ethic is amazing, they take time to be friendly and...to tell the truth I was a little sad to not get to see them anymore when it was their last day! Weird I know! I can not recommend them more from a work perspective, of which is absolutely stellar, but also as nice, honest, hard working, respectful people who get the job done with integrity and with a good attitude and ethic. They are the best! read more