Great service, proficient, I was in and out in a few minutes and they had exactly what I needed…read more Dale answered my questions via phone and Jay at the counter was ready and waiting for my arrival. I'd recommend these guys all day long. Very satisfied customer. Desiree Hitchcock

Pricing, but what else. I mean your a salvage yard selling parts that are higher than what I can…read moreget new with free shipping. So to walk all over the yard with my tools, finding the car I need and spending hours in the heat to take the parts off myself, and then carry them up to a counter to pay more than I would with a few clicks on my phone all while sitting in my favorite chair? Sorry guys, if don't make sense it's. Nonsense. Trying to get me back is gonna take more than text messages of discounts if I come do it again ain't enough. I'd rethink your business plan unless your just out to take advantage of people that come from the same ethnicity, i don't know. I've been twice and both times same result. Won't be a third. Good luck

"I cannot thank Tina enough for her incredible help this morning. I have a 2018 Atlas SLE and was…read moreincredibly frustrated after learning that a single burnt-out left low beam headlight meant replacing the entire headlight assembly. Everywhere else quoted me over $1,000, which I simply cannot afford. I came to the Wrench-A-Part on Highway 71 first thing in the morning just hoping for a miracle.Tina was so incredibly nice. She didn't just answer my questions--she actually ran an inventory search, found a match, and insisted on helping me get it sorted out. It is so rare to find anyone who actually gives a crap or is willing to help these days, even when you are paying them. Tina genuinely cared and went completely out of her way for me. She was so kind she almost made me cry tears of relief. Thank you so very much, Tina! You are amazing!"

Easy to deal with by phone. Got a fair price for my salvage vehicle. I would definitely use them…read moreagain.

I've been coming to this location for years on and off. You have to be traveling east on Parmer…read moreLn., in order to access their driveway. They have tools to lend out, they will load test your battery, and test your alternator. They usually have a deal on oil which includes certain free items like the filter etc. And speaking of oil filters, their selection is not that great and they do not carry my favorite brand Wix. They have an extensive wiper selection but I noticed that the cheapest one they had was $12. The thing that keeps me coming here as opposed to going to Walmart for the same items is their knowledgeable and attentive staff.

Well, I'm looking for lumbar support. An internet search brought me here. But they only have back…read morecushions. I don't need that. Wasn't exactly greeted. Had to search someone out. But for regular car stuff, they can probably totally hook you up.

Very knowledgeable and willing to help order the part even though not having it. Great support!read more

Easily without a doubt the worst salvage yard in the Austin area. Parts and prices are fine but the…read morecustomer service is absolute garbage. Just a real serious lack of respect for peoples time. Counter guy Carrie's on with phone conversations while he's "helping me" and speaks to every other person in the lobby as well. Then you have to go out to the yard to make sure it's the right part?? Your in the damn business shouldn't you know what your selling? Waiting 20 minutes in the lobby for someone to take me out to the yard then asks me what I was waiting for? This is just my most recent experience, 3rd time total and I keep telling myself they'll be professional this time but again, I was wrong. This place is a nightmare.

I bought a new to me junk car and have had to go to Fidel's three times already. They have a great…read morestaff to help you out no doubt I will be back

An elderly woman, and friend drove here from North Carolina, and was warned about leaving for…read more California via Texas with her brakes being that bad. When she got here, she had almost no brakes, rotors were history, and of course pad were bad completely worn. We ordered the parts for our mechanic but he could not get to it. I contacted Fidel, who I was told to do the work. I dropped the car off and explained the situation. He and his guys looked at the tires and stated that they would not make it to California and I agreed. She was on limited income but he worked out a deal where he got her used but searched the yard for tires on newly wrecked vehicles so he knew she would be safe. He put the brakes, rotors, etc put on and the tires for less that she would hav paid for the brakes alone at my other mechanic. The mechanic, knowing what the situation was, did a full safety check on the car, added a full gallon of oil (she was nearly empty of oil), checked her power steering fluid found it low and refilled it and fixed the leak in that line, also went through the entire cars engine and transmission to make sure it was safe and dependable for such a long drive by an elderly woman. ,The mechanic was incredibly able, left nothing to chance and easy to communicate with and was as caring about his lady as he would a good friend. And the cost was less than changing the brakes would have been with my other mechanic. Thanks, she said her car loved her and had never been in such good shape. Thanks to you all there. Your care was very much noticed and appreciated. And she made it to her destination and back,,,,and all was very well.

I write to you now from the 4WP waiting room, where I continue to throw more money at 4 Wheel Parts…read moreto continually create my dream 4Runner. I've spent $12,000+ here in the past 6 weeks, and it's the most fun I've ever had spending money. I've gotten compliment after compliment on my "rig" as well as being initially offered $70,000 for my 9-year-old ride before the person realized it was just a decade old 4Runner souped up by 4 Wheel Parts Austin. Let me tell you what I appreciate most: service. You'll notice I haven't written a Yelp review in a decade, but these guys deserve it. If you've ever worked in business with a proper team dynamic, you'll recognize it too. But I'll put names to it, so you'll know who you're dealing with. -------------------------------------------------------- KIRK -------------------------------------------------------- This guy's the big deal manager and the first person I dealt with. I discussed what I wanted to do and asked if it was even possible with my setup. He helped me create a reality from my vague descriptions. Exceedingly nice to deal with and one of the most genuine and empathetic people I've recently come to be acquainted with, as I've seen through interactions with me and the occasional even more difficult customer. -------------------------------------------------------- ANDREW -------------------------------------------------------- Andrew reminds me so much of my best friend's younger brother, which is a compliment in the highest regard. He's helped to explain many things to me and has even advised me away from spending money in certain places both in-store and online that he thinks I would ultimately not be satisfied even though it would bring money in to 4WP (e.g. rock lights). I trust his recommendation as a result and have bought some latest and greatest items most wouldn't have known were about to come out and thus would've settled. -------------------------------------------------------- JOE -------------------------------------------------------- Joe is smart.... like, really smart. These guys are all so passionate about off-road vehicles that you'd think that's all there was to them. But I got to speak German with him, we shared recommendations for some of our favorite but lesser-known meals/restaurants in Austin. He's a quick-witted, honest-hearted manager that I look forward to interacting with. -------------------------------------------------------- OSCAR -------------------------------------------------------- Oscar is a man of conviction and sincerity. I only first chatted with him when my two-day install was going later into the evening. I've since spoken to him many more times but have full trust in him professionally and personally. -------------------------------------------------------- EVERYTHING ELSE -------------------------------------------------------- I don't know or recall the names of the other people to thank, as often they've been behind the scenes in the install bay. But they've worked long and hard into the evenings for me on a two-day install that might should've taken three days, but they knew how excited I was to have my ride back. -------------------------------------------------------- VENDING MACHINE -------------------------------------------------------- The most hippy-dippy out of stock overpriced hunk of metal I've witnessed. It's actually impressive how bad it is. You want Coke or Pepsi or Dr Pepper? Nope, you'll have to settle for "Cosmic Stardust" whatever that tastes like. Worst vending machine in all of Austin, "Come and see!"

Once again the staff @ 4WP come through. My 2024 GMC 2500 HD had a major issue with the control…read morearms ball joints that had gone out, on an aftermarket lift that was installed last year. They spoke with vendor & got replacement parts covered under the warranty. They kept me in loop whole time while truck in shop. Got it back and no more loud noises from undercarriage. Rides wonderful. Oscar & the team there really know their stuff. Ive been to a few 4WP locations. This one is tops. Thanks guys.

I've started a DIY project on my 2009 BMW 335xi N54 3.0L. I needed a machine shop to do head and…read moreblock work. After searching and coming to a dead end, I actually found this place on another post. Thought I'd give it a shot. Greg, the machinist, was more than helpful and full of knowledge. As we talked, it became clear that cars are his passion. Friendly, passionate about his work, and informative. I recommend anyone who is diyer, and need machine work, go to this location.

There was a gentleman by the name Scott that was a tremendous help! He really broke down every…read moreoption that I had considering my car's condition and even gave me a few recommendations to choose from. Overall my best experience (and my first experience since moving to Austin) that I've had visiting an auto parts store. Definitely recommend their services!

Angelo was friendly and very helpful. I had a bad tire so I got another tire from a similar vehicle…read morethere with the wheel and he helped me put it on my car (which isn't even what they do). The tire and wheel was cheaper than a used tire from ASAP tires in Bastrop. I give this business a five star ***** review.

I Wrecked my Vespa and the employees were extremely polite kind and patient. If you ever have to…read morepick up a car in salvage, I would recommend them. They service all of Basyrop co .