I'll be honest I passed this up to go to Jiffy Lube, but the inspector wasn't on duty so I came…read moreback here. But I'm glad I came, big shout out to Mark the inspector on duty at the time who was patient with me getting my proof of insurance from my mom. He was speedy and finished with asking anything else he could do. I asked him to fill my tires up which he did and also inspected one tire for punctures. They are running like a well oiled machine there. Everyone is communicating, especially for Safety. I will definitely be back.

There is nothing "instant" about this place. Been sitting here for an hour and fifteen minutes to…read moreget vehicle inspected. Of course, the car two in front had an oil change AND vehicle inspection, so that was an extra 15-min "instant" oil change on top of the 15-20 minute vehicle inspection. Incredible! If you have stuff to do, make sure you mark out a couple of hours to sit at Valvoline for your 15-20 vehicle inspection.

The techs here are amazing! Very speedy diagnosis for my vehicle and it was fixed the next day…read more(next day fix due to my own schedule). The staff is super friendly and honest. Forget about going to the dealership for anything. They will be my go-to for everything now!

I don't usually review businesses unless I think people should know about them. Like contractors,…read moregood mechanics are hard to find. Being relatively new to Austin, I tried three different auto shops for maintenance repairs. ATL's customer service exceeded my expectations, both in kindness and prices. Austin, the gentleman who took care of me, was super welcoming and helpful, finding ways to save me money and thoroughly explaining in detail what was wrong with my car. He went over what was more important and of higher priority. Compared to the other places, which quoted me ridiculous prices before even looking at my car, ATL's approach was far more satisfactory. In short, I've recommended this place to my friends and family and have had my cars serviced here several times. I do not work for them nor do I have any ties to them, so take this as a genuine review. Thank you, guys!

My Navy Buddy needed an emissions testing performed for renewing his registration in Travis County…read more I called, was promptly & professionally greeted by Josh. He asked me if I could bring the vehicle in, he would get the task completed in a timely manner. From the time I called until the task was completed was under an hour. This was performance above & beyond what several other shops in the area provided. Julian was the Technician performing the task, fast, efficient, genuinely friendly. My first visit to Sun, I will be a returning customer. Thank you Sun! Jim Palladino CWO3 US Navy Ret.

I've been waiting to post this review because I really believed this franchise was solid and…read morereliable but after spending over 5000 dollars on repairs and my vehicle was still in the same condition as it was when I initially brought it in. My issue initially was my AC blowing hot. They said the culprit and main cause and a needed repair would be replacing my AC compressor. I agreed. Few days later, it was blowing hot air again. Brought it back and they did the same checks. Now they discovered a hose that needs replacing- which had no problems prior and how was this not caught after completing the AC compressor replacement. What do you know, few days later the AC is blowing hot again. I bring the car back in and they are saying I need an evaporator core and some other hosing which was upwards of $2500. They also mentioned my battery was dead because of them having it on constantly- which was a lie. The battery was in great condition, and even if the battery were to be low power or problematic, why wouldn't Sun Auto help out with recharging / remedying the issue in the first place after I just spent $3000+ for the AC Compressor. It's wild, even the AutoZone team member said the same thing. Anyways, I declined the work because at this point I didn't have the money nor did I have trust in their capabilities to actually fix it. They probably would have kept adding on more and more repairs. So here's the thing, I had my mechanic friend come take a look and a majority of the problems listed in diagnostics were incorrect and predatory. All he had to do was tighten some valves on the newly replaced hose which fixed the AC as well as assisted me in my alignment issue that I had brought my car in for before. (How do you have mechanics that can't even properly seal the valves on a hose?) Overall, this is a very unprofessional business that is predatory and will take advantage of you. (The teamwork / coordination is terrible, no one there knows what is going on with your vehicle and are uninformed about appointments and services which makes the customer feel neglected, especially after the fact of booking appointments prior, listing my issues and what has been worked on and they would never be able to locate and make use of previous diagnostics. TLDR: Sun Auto overcharges for repairs that don't actually fix the issue and also miss other issues in the process, or possibly create more issues for your vehicle during the repair process. Bring your business elsewhere, these guys are not truthful and unprofessional.

Great service! Eric and Evan were both really helpful, friendly, and professional. Would come back…read moreto this location again.

Fast and effective! Evan and Eric provided great service to my car and left me with a smile. Isaiah…read moreaccurately called when to start/ stop my car and for Eric to check my oil level. Adding great value to my overall experience!

I truly wanted this to be a positive experience, but unfortunately it was not…read more I brought my 2017 Volkswagen Tiguan (about 79,000 miles) to Austin's Automotive Specialists in November 2025 for an oil leak. After their inspection, I approved additional repairs and paid $2,006.64, picking up the car on Nov. 17. Within days, the leak was worse. Instead of one leak, I now had two, along with a strong burning-oil smell while driving. I returned on Nov. 21 and was told it was just leftover oil and that everything had been cleaned. That same evening, I discovered the car was leaking from three different places. I brought the car back again on Dec. 2. After no communication all day, I called and was told they found another leaking gasket and wanted an additional $400. I was also told that "oil leaks are tricky on Volkswagens," but a properly diagnosed repair should not turn one leak into multiple new leaks in a matter of days. At this point, I declined further work. I paid over $2,000 and ended up with a car in worse condition than when I brought it in. I requested a refund in writing and never received a response. Based on my experience, I cannot recommend this shop.

Just had my vehicle serviced having oil changes both are running like a champ and I couldn't be…read morehappier they treat you like family! This is a very well organized business so if you're looking to trusting someone with your vehicle, this is the place to be. Sometimes they give you the same day appointments and sometimes they don't, kind of depends on how busy they are. But other than that they treat you with respect and honesty, when they tell you something wrong with your car they really mean it! Even if you research it like I did in the very beginning not knowing these guys but now that I've been with him for a few years I can truly tell you that I trust them one 100 percent. Highly knowledgable I highly recommend Lakeway business with the Austin automotive specialist! Give them a try....happy yelping!

3 hours for an oil change with an appointment ahead of time is wild. Guy before me was waiting…read moreforever for an inspection. They truly work at a different level of efficiency.

Walked in last minute today with a screw in our tire. We are here from Idaho for a wedding. They…read morewent out of their way and above and beyond to show us kindness and got us back to driving safely.

Great and quick service, good prices. No pressure to pay for anything unnecessary, they had me in…read moreand out for my oil change in no time. Clayton was kind and helpful and knew exactly how to take care of my Volkswagen.

excellent service!! super fast and no long wait. clayton and his partner were awesome and helpful !…read moreHighly recommend this location:)

This is the first Valvoline where the mechanic actually check fluid levels and had me press on…read morebrakes, turn signals and high beams. The New Braunfels location have never done this! In fact I didn't know it was something they did. So I got the oil changed, my air filter was bad so I got a new one, I didn't want to replace it myself which I've done in the in the past I know they charge probably $10 more than if you bought it at AutoZone. But I just didn't want to go through the time doing it myself. I was talking to Austin and letting him know about problems. We talked about cars in general and cars that get high mileage which mine is one of those, 11 years with 255,978 driving a total of 90 miles to work and back Monday through Friday He was really good , he was polite, besides the air filter you really didn't try to upsell me, which I appreciate. I sure like this Valvoline much better than the New Braunfels where I used to go but a little too far for me. Look them up on yelp and there's a couple of coupons. I was able to get $15 off my oil change .If I'm ever in Austin and I need an oil change I'll certainly go back to this Valvoline.

Got the oil swapped out fast. Engine sounds much quieter now. Dashboard light is finally gone and…read morethe car feels smooth on the highway. Nice to have that checked off the list.

I brought my car in to Manchaca Service Center for them to check out a sweet & sour smell that I…read morecouldn't figure out. I thought it might be antifreeze. They did a full inspection of all the parts that might be causing it and told me what they checked but didn't find anything. They didn't charge me anything. I don't know if that's common, but I was very grateful that they were so diligent, as it could've been anything that might've caused me trouble later on. So I recommend these guys! Later that day, I noticed the smell again and on a hunch I checked the spare wheel well and sure enough -- on top was wet paper bags and an almost empty bottle of distilled water with a leak in the bottom!

$200 diagnostic check that was not put towards their services. I've NEVER heard of that before…read more They also completely forgot to call me when the service was complete and then tried to rush me to pick it up at 5:00pm in the evening. I was already not going to patron them again, and then I got in my car and found this bit of propaganda. Leaving trash in my car is rude, and this is an invasion of privacy. I paid you to fix my car, not to take it upon yourself to evangelize me.

I came to this location to deal with flat tire. Mary Permenter, service adviser, was very kind to…read morefind time spot for this repair. The waiting area is comfortable, very clean and after short period of time the repair was done. Many thanks to Mary, Jarod O, and Max for fixing my car.

UPDATE: I spoke with a mgr at Lambs, who was very empathetic to my issue (described below) and has…read moresince made things 'right'. It has restored my faith in Lambs, and I am willing to give them another chance. The issue ultimately came down to their central call center speaking out of turn as to what their offers actually were, thus setting a wrong impression in my mind that I was being lied to. That apparently wasn't the case. I do appreciate Lamb's/this mgr's willingness to resolve my issue in a satisfying manner. I upped the number of stars I gave them, but I'm withholding giving them 5 stars until I see how our future relationship pans out. Things are definitely looking up. Thank you, Lambs. WARNING: KNOW BEFORE YOU GO!!! I wanted a simple Oil Change for my 2021 Toyota Venza. It takes 5 quarts of oil. I had Lambs do my Oil change last time, and it was $69 (expensive to begin with). Today, I took it in again expecting to pay the same and was told it was going to be $99 after they did it. That's even after I presented a $15 off coupon. I commented on the price and was told that is because of oil prices going up and that their standard oil change of $89 had increased to $109. Annoyed, I paid it and drove away. That price seemed really high, so I called Lambs back right after I left and pretended to be a customer who needed an oil change. I gave them the year, make and model of my car and was told that they are running a special for May that all synthetic oil changes that are originally $89 are now $49. Let me remind you, the price I was just quoted on the phone ($89) was lower than what I was actually charged after I had my oil changed ($99), not to mention the $49 deal for this month only. I feel as though I was lied to and mislead. When I called Lambs back to discuss I was told there was nothing they can do now that the ticket has been closed and that I will have to call back tomorrow to speak with a manager. I will do that an then update this review. Needless, to say that is really a very poor business practices, especially given that they also gave me a laundry list of other things I need to get done on my car (e.g. Engine Air Filter replacement, Cabin Air Filter & Labor, Brake Fluid Flush, Coolant Fluid Flush, and Fuel Induction Serviced). Assuming I need those things done, which I highly doubt now and can do some myself, do you honestly think I would bring my car back to Lambs to get this work done? They just shot themselves in their own foot treating me this way, not offering the special upfront, expecting me to know about it when I came in and still lying to me about how their standard oil service has gone up in price when it hasn't. I won't be going back there again. I was working with a guy name Roel at the Lambs on Far West Blvd.