Great and quick service! My 10 year old thought it would be a great idea to stuff the toilet with…read morepaper towels. However, R&R fixed the issue promptly. The only downside is the prices. On the flip side I totally understand how costly plumbing can be, so I wasn't that surprised.

R&R Plumbing personally reached out to me after learning about my negative experience. The office…read moremanager was proactive, sought clarity regarding the situation, sincerely apologized, and assured me that what occurred was not representative of their standard of service. They also confirmed the identity of the technician who came to my home and addressed the matter directly with a one-on-one meeting. In addition, they provided a partial refund for the service, which I greatly appreciated. I am happy to update my rating to reflect their efforts to make things right. While my initial experience was disappointing, they responded with professionalism and a genuine willingness to address my concerns. I believe this is a step in the right direction, and I appreciate that they take customer feedback seriously and use it as an opportunity to improve.

Clogged pipe and within a few hours, everything are back to normal. The services were fast and they…read morereally helpful!! Will definitely call them again and again.

I know I'm just piling on with this review, but my experience was quick, painless and educational…read more My guy was on time for our appointment and went right to work. He flushed/de-scaled my tankless water heater and then made sure everything in the house was working as it should. The whole job was done in less than an hour and his recommendation for me was not to worry about it for another two years. So if I only have to spend $125/year for my water heater maintenance, I'm probably getting away cheap. great service, I'll use them again. Oh and if you call to make an appointment you will be connected to "Sophie" at first, just to warn you, she is AI and gets stuff wrong, best thing you can do is ask her if she's AI, she will tell you she is, and then you can ask for a human being, worked for me. TIP TO OWNER - make sure you stock up the True Plumbing stickers in each repairperson's van, having a sticker on my water heater will help me in two years time. My guy had run out.

We've used Quick Water Heater & Filtration Company twice now and have been very happy both times…read more Our first install was back in 2019 with Gregg and Jacob, and everything went smoothly. This time around, our Rheem water heater failed before reaching even 7 years, despite having a 12‑year warranty. Even though Quick is closed on weekends, Brandon texted me and set us up first thing Monday morning. Ben (sales) was extremely helpful, walked me through all the options, and made a genuine effort to get Rheem to honor the warranty. Unfortunately, Rheem couldn't provide a replacement and instead offered fair market compensation (still TBD). Not thrilled with Rheem, but Ben handled the situation professionally and kept me informed throughout. We ultimately went with a Bradford White, and Sammy installed it the same day. His work was excellent--professional, efficient, and spotless cleanup. The Bradford White + installation was very reasonable and very surprisingly comparable to my prior installation. Very impressed with Quick's responsiveness, professionalism, and ability to turn everything around in a single day. Highly recommend them.

Really dislike giving low star reviews. This is an established company. We enjoyed working with…read morethem in the past. Higher in pricing, but we used to praise their customer service. We are loyal to our vendors/contractors as great workmanship is not always easy to come by. In the past Jacob, Erik, and others on the team were always professional, prompt, down to earth-- and all experts. They installed our 3 water heaters from them and a whole house filtration system. We have recommended them to our neighbors as well. Had the most uncomfortable conversation with owner Brandon who we've never interacted with in the past. Shockingly rude. I even said, "sounds like I caught you at a bad time" - yikes. A top contender for most negative and weird vibes from a sales/client interaction. This call happened after a slightly frustrating visit with Ben who admitted he only has 1 year of experience and was trying to keep up as best as he could. He was actively trying to learn on the spot. He was honest which I commend. Ben left saying he needs an actual technician present along with the owner's help to develop a more solid option and plan to move forward. Not a problem at all. It must be frustrating being an expert in your field having to speak about the same products and concepts with home owners who are relearning different/new systems on the fly. But if customer service is not your forte, stick to delegating and take hospitality courses so your loyal customers don't feel like they have to be apologetic for having questions on a $11k quote. Sadly, a "could have been better" 2/5 star experience, wish we could stick with them. Pro tip, maybe ask to exclusively interface with the seasoned members of their crew with 5+ years of experience so you avoid any negativity and can actually get the work you need done.

Alexis Garcia did an amazing job replacing my water heater. I am a single mom who just inherited my…read moremom home and we needed a new water heater asap. I called on a Friday and they had a new one for me Saturday. They even offered to come out same day to replace mine but I wasn't home in the evening. He informed me on everything new he installed to make sure everything is up to code! My mom did not have everything up to code before. Such a relief! Also my dad is across the country and we had an issue transferring money to my account to pay and Alexis was patient with me and waited and we ended up doing a payment over the phone. I couldn't be more happier with the over all service.

From the owner: Water Heaters Only, Inc is a full service water heater repair, replacement & installation company…read moreoffering residential, commercial and tankless water heater service. Founded in 1968, Water Heaters Only, Inc has specialized in water heaters for over half a century. Commitment to customer satisfaction, caring for our customers and keeping prices as low as possible has kept our valued customers returning, decade after decade. All our work is guaranteed & we back the warranty for the products we install including; residential gas & electric water heaters, tankless water heaters, commercial & hybrid water heaters. We are proud to have over 500,000 satisfied customers & will beat any competitors onsite written bid. Call 24 hours a day for same day service, lowest prices and quality customer service. We have specialists available nights, weekends & holidays, with no extra charge! Lowest Prices, Quick Service, Licensed & Insured Since 1968! Specializing in: Murrieta Water Heater Replacement | Murrieta Water Heater Installation | Hot Water Heaters | Tankless Water Heaters | Commercial Water Heater Replacements | Apartment Water Heaters | Restaurant Water Heaters | Murrieta Gas Water Heater Repair

I had a great experience with JG Water Heaters. They came out within just a couple of hours of my…read moreservice request, which was a huge help. Out of three quotes I got, they were the most reasonable by far. Even when the job turned out to be slightly bigger than expected, they were upfront and honest about everything. I really appreciated that they walked me through three different options without any pressure, and the pricing still felt very fair. It's not always easy to find someone you trust, especially for rental property work, but this was a great experience start to finish. Happy to support a family-owned San Diego business and highly recommend them!

JG Water Heaters installed this heater Excellent service…read more Great employees and customer service.

Nate came out and was super helpful in diagnosing our drain blockage issue as well as providing…read moreexpert opinion on best steps forward. instead Of recommending a super expensive repair job, he told me what he would do if this was his house which saved us thousands of dollars. Super professional and really cares about his clients and doing the right thing. We will be using Willis Brother's plumbing for any plumbing services loving forward. Thank you Nate!!

Seamless experience!…read more The shower arm lobbed off suddenly mid shower one night, and we needed it repaired asap. Willis Bros was fast to connect with by phone, and two brothers came out same day for a repair that took about 20 min. Lifesaver! Quick process and fair pricing. Will keep them as our go-to for future plumbing work.

Great job done. Very prompt reply. I would recommend them to anyone needing a water heater or…read morerepair.

I called Plamen to fix a mistake made by another company (True Plumbing) who installed a natural…read moregas water heater when my home runs on propane. I called on Friday afternoon and he was at my house Saturday morning. He arrived with everything needed, was knowledgeable and installed my new water heater without drama. His work was thorough and of great quality. I highly recommend calling him if you need a new hot water heater. His prices are very competitive and he is very competent - something you may not find with his competition.

I had a really great experience with Ivan - owner of Blue Pals Plumbing. We needed a deep sink…read moreinstalled in our laundry room. I had initially got some quotes from other plumbers that were pretty expensive. I gave up on the project for a bit until someone recommended contracting Ivan. Ivan's price was more reasonable and he had a much more straightforward solution in mind compared to the others. So we decided to do it and we are SO HAPPY WITH THE RESULT!!!! Thank you Ivan! We are looking forward to working with you on future projects!!

I've used this company for several years and they've always done a nice clean job. Satisfying every…read moretime.

Andrew came out first thing in the morning After I made an…read moreappt the night before. he was professional and knowledgeable. Fixed Our kitchen drain and gave us great advice. Only took an hour and all in all a great Affordable job! Thx!

I put out a Yelp request in January 2025 to get a new tankless water heater and water filtration…read moresystem, and Bryan came out, walked me through everything, and gave me a solid quote compared to other companies who also came out to the house. He was also very impressive when listening to him explain what our system could look like and what our options would be. At that time, we were already having an ADU built in our backyard, and when the contractor found out we wanted a new tankless heater and water filter installed on our main house, he offered us a discount and installed a tankless heater. It ended up being a big mistake as they did a very sloppy job. Fast forward to this past September 2025, and my wife put out a Yelp request to get a water filtration system installed. She did not know that Pure Plumbing had come out previously, but I recognized Bryan's name when my wife told me he would be coming to the house. He walked my wife through everything while I was at work, and she was impressed by him too. He even pointed out where our contractor's plumber had made a major mistake with our tankless heater. We ended up having Pure Plumbing install the water filtration system, the price was great, and they did a fabulous job. In addition, thanks to Bryan's alertness, we were able to have our contractor's plumber come out to fix their mistake. Thank you Bryan, and thank you Pure Plumbing. I highly recommend this company.

I would give them 10 stars if I could!!!! I had an excellent experience with this plumbing service…read more The issue was diagnosed and resolved quickly, and Dominick was extremely knowledgeable and professional. Everything was explained clearly, and the work was done efficiently with great attention to detail. It was such a relief to have the problem fixed so smoothly. I highly recommend this service to anyone in need of reliable, expert plumbing help!

We had a completely fused shower cartridge that turned into a waaayy bigger fix than the quick DIY…read moreproject we anticipated after the stem broke off. I got on Yelp & searched hoping to find a plumber who could come out the same day. Based on their 4.9 rating and great reviews, I called Trusty Plumbing....kinda skeptical with the name at first LOL but their reviews & rating & my desperation had me dialing!! Dominick asked us to send a couple photos so he could assess the issue, then dispatched Milton, who literally showed up within the hour. Seriously a lifesaver! What could have turned into a $1,200 wall-opening repair ended up costing a couple hundred thanks to Milton's skill and patience. He carefully chipped away at the completely seized cartridge for two solid hours & removed it w/out damaging the valve. From start (answering my call) to finish (coming out n removing & switching out the mineral built up fused cartridge) they were polite, friendly knowledgeable, patient, and clearly experienced! :) We are beyond grateful. 1000% recommend Trusty Plumbing!