I called Pinnacle Home Services with a question about my crawlspace having standing water in it, and the gentleman on the phone was extremely helpful. They answered all my questions and gave professional advice. It's clear that they value honesty and integrity over trying to up-charge you or anything like that. I would definitely recommend them. read more

As promised here is my update and name correction, it was Jim that I initially spoke with not Craig, sorry Jim you called me while I was napping so I was not fully functional. Ken showed up today promptly, and when I say promptly, I mean to the second level promptly, at 09:00. He clearly had read all the notes about my unfortunate situation, but asked me to update him with all the work I had done since my initial call. He was forming his plan of action in his head as I briefed him, after I had finished, he went out to his truck, put on his coveralls and went under my house and did a very thorough inspection. I could hear him moving things around under there and every now and then banging on things with his metal probe tool he took with him. He explored every corner of my crawl space, took numerous pictures and had a surprisingly good diagram of my foundation mapped out on graph paper ready to show me when we sat down to go over the results. The results..... He took a deep breath and said, "OK, we got a lot going on here," and proceeded to explain a little about the general layout of my crawl space, which was, let's just say not your typical crawl space, then he showed me his pictures, ("they were much worse than I imagined") and said, "so here is what I would do, if this was my mother's house". That pleased me very much, I said "yes that is exactly how I want you to approach this, I want it done right." I will confess, I am somewhat of a perfectionist, a retired perfectionist, that takes naps during the day, and used to do all my own work on everything, cars, carpentry, welding, etc., etc., you get the idea. I LOVE to buy tools, and by doing things myself, I could justify the expense of any specialized tool I needed to perform the task at hand, then I just self taught myself on how to properly do what ever needed to be done. "If you want the job done right, do it yourself," was how I rolled, until my body decided to start protesting. Ken layed out his plan and I loved every bit of it, because I know, his plan is a good plan, it is the plan I would have come up with myself, I loved this plan. It is proportional to the level of damage, but logical and measured in response. I haven't seen the quote yet, but I know enough to be able to visualize what they are going to have to do to properly fix the damage, and the difficulty level involved. I have no doubt, that when I see the quote, it will be fair, right Ken? read more

I called Jim on Wednesday to get a foundation inspection and he was able to set me up with an appointment on Friday. He was very thorough and worked well with my realtor (since I was at work). He wanted to make sure my realtor saw what he saw. He made the process simple and explained everything in detailed. I would recommend him to anyone who needs their foundation checked read more

Jim at Pinnacle Home Services went above and beyond to answer my questions, even though we were not under any contract. He took the time to explain everything clearly, was patient, and never made me feel rushed or pressured. That level of professionalism and willingness to help--without any obligation--really stood out. I would absolutely consider working with Pinnacle in the future based on this experience and character. read more

I contacted Jim Lopez of Pinnacle Home Services after receiving a home inspection report that the little 100-year old 2 bed/1 bath farmhouse I was buying had foundation & related issues. He was very prompt in responding and following up with an appointment for a quote. (We liked them so much, they also handled our subterranean termite mitigation.) He came to see my Colusa home pretty fast (within a week or so). He was very kind and personable and offered a quick turn around on a comprehensive quote for services complete with options for installment payments upon major milestones in the project which would take ~45-60 days, as permitting was required and we would be at the mercy of the City of Colusa (who actually moved things along nicely). There were many issues with the foundation & surrounding area, including: 1) previous excessive moisture conditions in the substructure with water entering from the outside; 2) hair line cracks in interior wall plaster; 3) sloping floors throughout the house; 4) displaced girder system & pier/post support structure systems (caused by long-term settling, excessive water intrusion into subarea, under-sized footers supporting the pier/post, and lack of seismic hardware [plus the main girders were also undersized]); 5) exterior stem & basement stem walls in substandard condition with settling and deterioration to the stem walls; 6) cracking/deterioration to the concrete stem walls & basement walls; and 7) foundation spalling in several areas. Jim put together an agreement to: 1) install three (3) 4" x 6" x 20' and two (2) 4" x 6" x 6' Girder systems and support posts mounted on 12" x 12" x 12" footers in between the existing stem wall foundation and girder systems to relieve pressure from the perimeter stem wall and failing girder systems; 2) install a support post with seismic hardware; and 3) install Simson Crack-Pac® to stem wall cracks to basement walls. (All while working around existing [or moving or rerouting] plumbing and HVAC ducting.) The price quote seemed fair so we contracted with Jim, who started the project within a couple of weeks of executing the agreement. For us, it was a significant investment, but we knew that having the foundation stabilized was going to be vital to the long-term value (and our peace of mind). The project went pretty perfectly. Jim was so good at assessing the details of the work, there were no major changes or deviations from the plan. We started early to mid-February and the project, including follow up inspections, concluded the first week of April - so somewhere between 45 and 60 days all said and done. Communication was excellent and they were very reliable and timely. The work was nicely executed and we never worried that the house was going to fall in on itself (particularly during earthquakes in neighboring areas). Fast forward a year and we decided to sell the home and a foundational pier/post concern came up on the buyer's inspection report. I called Jim to ask if he would come out and take a look at their concern. Not only did Jim remember me and treat me with unbelievable kindness, he expedited the no-cost follow-up / fix and ensured the house sale didn't get held up or renegotiated. I cannot recommend Jim Lopez & Pinnacle Home Services enough! They are wonderful humans with high integrity - and offer such an incredible, unique service for homeowners. In fact, my realtor called me for a referral for another home in Colusa recently and I was so pleased to refer them. This is a 5-star company ! Call them for a quote - you will definitely be glad you did! read more

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I highly recommend Pinnacle Home Services. I have used them for foundation work in two separate transactions, and they have delivered excellent service every time. They are also my go to company for home inspections. As a realtor, Jim the owner, has truly become my right hand person. He is always there whenever I have questions, need advice, or want his opinion on something, even when he is not actively doing work for me. He takes the time to answer my calls, walk me through concerns, and help guide me in the right direction simply because he genuinely cares and wants to help. That kind of dedication, honesty, and professionalism is hard to find. Jim is incredibly knowledgeable, dependable, and always willing to go above and beyond. I truly appreciate having someone like him as a trusted resource in this industry and confidently recommend Pinnacle Home Services to anyone needing foundation work or home inspection services. I 1000% recommend this company read more

Jim is very knowledgeable, thorough and a straight shooter. I would recommend this company.

I have not used Pinnacle's services yet, but they helped me tremendously when purchasing my home. They performed a foundation inspection on the home for a previous buyer. When I came to purchase the home, Jim was nice enough to describe the inspection report in detail before I submitted my offer. He gave me peace of mind and the confidence to pursue the home purchase. When the time comes, I will definitely be using Pinnacle for my foundation repair. read more

This is a true account of my experience in dealing with Pinnacle Home Services and Jim Lopez. Jim Lopez is now resorting to more lies in order to prevent me from telling the truth in the form of a review about this experience with his company, which I am entitled to do as a consumer. He falsified findings from his inspection in order to sell me a service I did not need. Misrepresented the result claims from said services. Damaged my home, created thousands of dollars in lost income, breached his contract, then after all that placed a lien on my home. Unfortunately I was not made aware of his contractors license until after the fact so I was unable to properly conduct due diligence on him beforehand. Turns out he has been involved in two lawsuits, both involving fraud/misrepresentation (Case No. 2010-81, Case No. 2017-38) and 12 violations with the California State Licensing Board which I am sure that number will soon more than double since I've contacted them.It's unfortunate that people conduct business in this manner, but homeowners need to protect themselves against these types of business practices. For a sinking foundation/stem wall, they said raising my sub-floors with crawl jacks would handle it. Any engineer, professional foundation company or anyone who knows about structural weight distribution would tell you that is not possible, but how was I supposed to know? I trusted this company as the "expert" and I lived out of State.My floors were level and ready to lay flooring down, before they distorted the flooring and caused it to become un-even by installing crawl jacks. Then he claimed they needed to lift them more! The room that was the worst was a huge bell curve in the middle of the room, causing about a 3" slope from the center of the room to the outer wall. How can this guy claim he wants to raise the floors more? LOL Said they would fix cracks, bait and switch to saying half of cracks from inside. I have contacted the CSLB and recommended a license suspension. Caused thousands of dollars in lost rental income and delays in the project costing more money.Jim Lopez (Pinnacle Home Service/Foundation Fixed) either knew beforehand that this cockamamie idea of his would never deliver what he promised because crawl space jacks are NOT designed to lift the foundation but to support sagging floor, or he had no business working on foundational structure work. What he sold me was a lie and I was duped. read more

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As a Realtor in Sacramento, I see a lot of homes with foundation issues and Jim Lopez is always my first call. He is incredibly thorough with his repair recommendations and always ensures my clients understand the process and why he is making certain recommendations. In addition to making my clients comfortable, the inspection report provided is easy to understand and is incredibly helpful with purchase negotiations. I can't recommend Jim enough! read more

I would highly praise Jim Lopez for his excellent advice and guidance. I am planning to move to a home where I found cracks in the foundation. I took numerous pictures of the cracks and had Jim evaluate those cracks. The seller even provided a report that showed the cracks were minimal. Not trusting the seller's report, I had Jim review the findings. Jim had such integrity that he stated, after reviewing the reports, that I did not need to worry about those cracks as long as there was post-tension slab construction and the house was not on a corner lot. Even though I would have paid him to do so, Jim did not ask for any compensation for his efforts. A truly dedicated professional!!! Usha V. read more

What a great experience. This company saved us a lot of money. They are honest and fair. We would use them again. Jim was great to work with. read more

Thanks so much to the entire Pinnacle Home Services Team we interacted with (Jim, Rick, Charles, Alred, Zsuzi, and Wendy) for stabilizing our new foundation with a 5-year warranty using EVER-JACKs! Not only that, they suggested better drainage in the backyard to prevent further erosion, which we are acting on. They did not recommend seismic bracing (1972 home, so been here with many far away quakes) in a non-seismically active area, but may recommend crawl space moisture barrier and/or sump pump (not likely if drainage solves the problem) when they come back out in June to check on the 10 EVER-JACKs that were placed during a rain storm when it was a bit muddy down there in some of those areas. They did not suggest or offer products or services that were not needed even when I asked if they would be desirable. Speaking of the inspection and install, Jim did a great job talking with me about my non-to-mild foundation issues and suggested the only real way to know for sure would be to schedule a free inspection. Rick did a great job inspecting and explaining the mild issues the foundation has experienced and the best way to stabilize and possibly raise the floors in the back a bit (0.25-0.5 in). Charles and Alred did an AMAZING job of installing and explaining the work, how wet it was in certain areas they were installing the EVER-JACKs and of course keeping the inside of the home clean! They even came back with a hose (we did not have at that time) to clean the front porch where they cut some of the wood for the jacks. Charles explained the work, process, and jacks to me and suggested we may need a moisture barrier and sump pump, but they also said we can see if the drainage does the job (which they and landscapers agree should provide significant benefits). Thanks so much Charles and Alred for your hard work under (literally) non-ideal conditions!! The bottom line and one word that encompasses so much is Pinnacle Home Services is PROFESSIONAL (on time, clean, explanatory, warrantied, licensed, bonded, and more)!! All levels of the company were here for me, the customer, before, during, and after! I will write more this summer when I ask them to come out for an inspection and possible EVER-JACKs adjustments when it is convenient for them (they will be busy) and me. read more

Pinnacle Home Services - Three of the ten EVER-JACKs expertly installed by Charles and Alred! - Foundation Repair Near Me - Sacramento, California

Dalton H. & Crew just completed a half bath for us in Campus Commons. They are professional, great communicators and do seriously excellent work. Recommend Pinnacle to you hands down and hope you get Dalton! read more

Just had Rick from Pinnacle come out to do inspection to see why our floors had some noticeable sloping in some spots throughout older 1970s home. We had concern whether we had foundation issues causing this. He was here almost an hour, did a thorough measurements throughout home and gave great explanation of his findings. Though it turned out there was some minor variation in floor heights, it was not due to any foundation issues and no work recommended. So thankful for honest service with integrity and good reputation to come out and give us this good news (for free!). I had called a few other places for inspection and had no response. Communication from Pinnacle leading up to appt was great and they were on-time. Highly recommend. read more

I would highly recommend Rick Ardisana of Pinnacle Home Services. He has extraordinary integrity! He was prompt, professional and gave sincere advice. I checked up on the condition of our foundation to ensure a prior improvement was still in good shape. Everyone else tried to sell us unnecessary stuff. He told us truth. Thank you Pinnacle! read more

Thank you so very much Jim I called to have an inspection for my foundation at my apartment building, I called Pinnacle home services and Jim the owner happened to be there and patiently took his time and explain me how's things works and it is more underground manner and less foundation. I was really impress of Jim's knowledge and the time he spent on the phone with me. I would highly recommend Pinnacle home services, it seems they know what they are doing and very reliable, Thank you Jim, I will defiantly call again next time I need some foundation work read more

Jim at Pinnacle Home Services is a consummate professional. I live in Los Angeles and was referred to him by my lender when we were looking to purchase a home. We found some structural issues with a home and we were looking for a second opinion. Although Jim services the Sacramento area only, he took the time out of his busy day to review the structural report I had completed during my due diligence. He then spent 30 min going in detail what the report stated and how that might affect the home. He then provided very reasonable solutions and I was very impressed by the level of knowledge he has with foundations when he had not seen the home in person and based his findings purely on the structural report done. If I lived in Northern California and needed my foundation repaired, there is no question I would go with Pinnacle Home Services. Jim did refer me to a foundation specialist in Southern California and I have the upmost confidence his referral will be able to provide the same quality of service and honesty he has provided to me thus far. read more

I had a crack in the marble in my kitchen floor that extended to the patio. I was concerned about possible foundation cracks. Rick came out to take a look. He was very thorough. He went to every room in the house and the exterior to measure to find out if the house was level. After spending 45 minutes he informed me that he did not find any issues and no work needed to be done. The foundation was fine. He suggested that I contact a landscape company to check that the water was draining away from the house . What a relief! R I had two other companies look at cracks. both said I needed work to the tune of $22,000 and $32,000! For now I've decided to take Rick's advice and have someone check for drainage issues. I am so appreciative of Rick's honesty and not trying to sell me work that doesn't need to be done!!! You don't find that often, so I highly recommend that you call Pinnacle for an honest opinion read more

Jim was very easy to get in contact with and was super helpful with some questions I had. He was very knowledgeable and professional.

I highly recommend the Pinnacle team for your foundation repair needs. We noticed issues with cracking in our walls and our floor was sinking. We weren't sure what was occurring and the team at Pinnacle was not only responsive, but listened to our concerns and knew what to do right away. Pricing was reasonable and we really appreciated the communication from start of project to finish. Thank you Pinnacle Home Services team! read more

Pinnacle was excellent; they responded very quickly to my request, sent out a representative who did a thorough inspection, and then actually told me I didn't need the thing I thought I needed, and didn't charge me! Very honest and wonderful company. read more

We spent thousands of dollars in the past 7 years remediating mold issues and ongoing high humidity levels in our crawlspace. Our "last resort" was full crawlspace encapsulation. Before signing the encapsulation contract we set up appt with Pinnacle for one last ditch effort for encapsulation alternative. We did not have high hopes. BUT they identified the problem immediately!! We had several crawlspace specialists inspect our crawlspace for source of humidity and none of them caught this. The previous owner's home improvements had sealed off four crawlspace vents preventing proper ventilation. We hired Pinnacle to add their recommended crawlspace vents and humidity level dropped immediately -- while they were still on the job!! Problem solved!! The workers were great to work with. Friendly, professional, on time, showed up when they said they would and finished job on time as promised. Gold Star company!! read more

Pinnacle provided us with the most knowledgeable solutions to our foundation issues. Jim was able to explain the process of the repairs in a way that we understood the value. We received step by step communication during the process. The entire project was seamless and met our expectations. read more

What a great job they did. I would recommend them to fix your foundation problems. The inspector Jim is nice and was honest. Thanks for your help with our problem. read more

While they didn't do any work for me, Jim was very responsive. He was honest and transparent in letting me know right away that the work/project that I needed was not something they offered. However, Jim was very knowledgeable and spent the next 15 minutes on the phone with me providing guidance on what I needed for my project. Basically told me what to look for and what to watch out for. To spend 15 minutes with me knowing that I wasn't giving him business says a lot about Jim's character and his company. Thanks Jim! read more

Jim was great on giving advice on a possible dry rot situation with a support beam in our hose due to leaking toilet. Appreciated his honesty about the job and his professional opinion. In turn he directed us towards a colleague that could help replace our drywall. Again thank you Jim! read more

A+ service plus 5 star foundation knowledge. Jim and his team really know foundation issues and how to fix problems the first time without unnecessary repairs. Our foundation issue was repaired with 2 weeks of his first visit exactly as quoted with no issues. They use state of the art leveling equipment to better understand and repair foundation issues. I highly recommend them! read more

This company is fantastic. They came out to my house and checked the foundation of the house by measuring around the exterior and then the technician went into every room in the house and checked the floors to see if they are level, and they didn't charge me anything. The technician was really nice. I had concerns after the big storms last winter with the floorboards popping and the floors seem to be uneven, but the technician told me the floors are fine. read more

As a 38 year Sacramento Real Estate Broker/Agent, I can confidently say that Pinnacle Home Services are the best in the industry. I have relied on Jim hundreds of times over the years. He and his company have provided me an my clients with outstanding service, fair pricing, reliable support, fantastic quality of workmanship, and the latest in innovation. It's refreshing to work with a company that does a great job and that cares about their clients' experience. I will continue to refer exclusively to Pinnacle Home Service for foundation repairs. read more

Jim Lopez at Pinnacle Home Services is very knowledgeable and credible. He was thorough estimating the repair and spent time to explain what to look for with concrete foundation issues. His quote was reasonable compared to other companies. I would recommend Pinnacle to my friends and family. read more

We have some water under our house. I gave Jim a call and he gave me some really helpful advice over the phone. We're going to monitor the water problem and see if we can resolve it by fixing our gutters. If the problems continues in a couple months we will give them a call. It's rare to get helpful advice over the phone to avoid service fees. We have had a couple other people out here with no solutions and still had to pay service fees. I appreciate Jim's help! read more

Last winter during the heavy rains in Sacramento, we experienced some minor water seepage in our basement. I made an appointment with Jim for an inspection/evaluation and recommendation for corrective action. He was very knowledgeable and performed an extremely thorough inspection. He identified the probable cause of the leakage and outlined a series of steps to take to address the problem, from least to most expensive. This was exceptional customer service and I would not hesitate to engage him in the future. Unqualified endorsement. read more

We recently worked with Pinnacle Home Services for a historical home we were selling. During the course of the property listing some foundation issues were identified. Our first quote for the repairs came in at almost $100K! Jim came out for a second opinion, actually crawled under the house (which the first guy did not do), and came back with an estimate for about 1/3 of the original quote. Not only that, he took the time for several lengthy calls to walk not only us but our buyers and agents through the process and answer all of our questions and explain why all of the work in the original quote was not necessary. He quite literally saved the transaction and gave everyone the peace of mind we all needed to be able to go through with the sale. Beyond that Jim's team is A+, highly professional, responsive, and able to do the work on schedule. Would not hesitate to work with these guys again! read more

We had a very good experience with Pinnacle. Our floor were slanted. The fixed our foundation and levled the hose. They showed up on time and did what they said they would. Very professional. read more

After our most recent heavy rains I noticed that the crawl space, under my house, was wet. I called and spoke with Jim, who was very reassuring and told me some things to check and when to be concerned. I am hoping not to ever need his services but, if I do, he will be my person. Thank you Jim. read more

Jim was amazing! He came out right away and helped us assess our situation. He is extremely knowledgeable and helped us assess whether we had any foundation, pest, or water issues in no time (luckily we didn't!). I am very grateful for his help and will call on Pinnacle again! read more