I couldn't ask for more in a pest management company. They're aware of our dogs are garden and all…read morethe possible issues we could have without their service. I've lived all over the country and have never encountered the amount of ants that we have at our house. Zach is a genius not only does. He know everything there is to know about getting rid of these ants and making sure that we stay safe in the process. He's a delight to work with. There's lots of companies out there and maybe even some at a lower price, we've been approached, we stay because of Zach. All five stars go to him! If there's an opportunity for him to be promoted or given a pay increase, I wouldn't mind our monthly price increasing as long as it all goes to Zach. I'm sure other customers would agree.

Great service for facilities, highly recommend! Great communication, very knowledgeable, very nice…read moreworker. -WSPA

It all started when the original pest control company recommended by our builder didn't have…read moreavailability, so he referred us to Diablo Valley Pest Control. I spoke with Luke, and we were able to get service started right away. Luke is professional, accommodating, and very responsive. The service itself takes no more than 10 minutes, yet it keeps our home bug-free. Highly recommended!

Started service with Luke a couple months ago when I started getting some ant trails in the…read morekitchen. He got me on his schedule quickly and came out for the first treatment. He makes things super easy, communicates well, and does a great job.

We had a squirrel issue in part of our roof, so we called The Original Rodent Proofers. Mike came…read moreout to take a look and immediately took me seriously, and even found some things I hadn't noticed! He had a great eye for detail and knew exactly what was going on and educated me on the why and how. The team came out later that week and did a great job! They were really thorough and considerate. They even fixed old sloppy work from a different company and matched the paint perfectly, so they get bonus points for aesthetics! It's been a few weeks since the job and we haven't seen or heard any signs of squirrel activity whatsoever. Great communication and professionalism all around. Thank you so much, Original Rodent Proofers! You are the best!

Before hiring, I had asked my local mom's group, local raves and rants page and Nextdoor... these…read morefolks came up as highly recommended. So we interviewed them for the job. The guy who came out was on time, a bit eccentric and very passionate about rats. He was detail oriented and did a great job explaining the job and its breakdown. Unfortunately on the day of the job, we had 4 guys come to our home on time- but none of them spoke English. Now, I appreciate them coming out, but we just could not communicate and they did not have work trucks or shirts with their company name. An hour later, we had a younger guy show up and he spoke English. The crew worked really fast, did a nasty job of removing our rodent infested insulation and put in new insulation, they mixed concrete and patched up some holes as well and put out rat traps. They came back twice to check the traps and removed them. I think they did a good job, appreciate their punctuality. But management should always send someone who speaks some English and provide a company truck or at least shirts. I personally felt uncomfortable letting into my home a group of random men with no identification.

Had our 3 month treatment for the outside. Jordan was very…read morepleasant and professional cleaning our cobwebs, spraying, and graveling. Thank-you very much as we continue NOT having anymore ants in our home!! I would definitely recommend this exterminator to friends and family. Thank-you, Homeshield!

2 missed appointments by Technician:…read more I had a scheduled appointment on a Friday, in the morning for a termite inspection. The day of the appointment, at the time of the appointment, I received a txt message from the technician mentioning that they would not be able to make the appointment as they were double booked. He proposed to re-schedule the appointment. I had already taken the morning off to meet the technician, with hours and income loss. But, I decided to re-schedule for the upcoming Tuesday. Tuesday comes around, and again I take time-off work and income loss to meet with the Technician, and they don't show up the appointment. This was the second time of missed work and income. I reached out to the Company to advice them and they prompted that they could reschedule me, but at this point my trust was already broken. The Company didn't take my time seriously. Company's should learn to appreciate that their customers are taking time out of their day to meet with these technicians, which translates to missed income or having to substitute the time-off with vacation time that can be used for the family.

After getting multiple estimates from different rodent and insulation companies, I can confidently…read moresay that Honest Rodent Proofing was by far the best experience!!! Best company - by far- in the Bay Area. AND they a the licensed too! Verrrrry important!! Many companies on Yelp are not licensed companies. AJ and his team went above and beyond to make sure everything was done 100% right. They were incredibly thorough, detail-oriented, and took the time to explain everything along the way. AJ especially stands out. He is a very reasonable guy, and transparent with what needed to be done, which sadly seemed like a rarity these days in the business world. I can tell he genuinely cares about doing the job properly and treating his customers fairly. At no point did I feel pressured or upsold (like I did with the several other companies I met with) just honest advice and quality work. He even offered to come over after the job was done to do a final walkthrough and address any concerns (if any) with my dad. The whole team was professional, hardworking, and they clearly take pride in what they do. If you are dealing with rodents or insulation issues and want a company you can trust, go with Honest Rodent Proofing! Thank you AJ, Yami, Jazmin, Aldo, Brian Ray, Sam, Francisco, Esequiel, Clemente, and the rest of the team!!!!

We recently had our home rodent proofed by Brian and Francisco. They were on-time, courteous,…read moreknowledgeable, and friendly throughout the service. They were able to point out the weak spots in the home and how the protections they installed to guard against rodents. Looking forward to the follow up visits and really appreciate the 1 year guarantee. And they made a very cool rodent proof door for our crawlspace!

I needed help in getting rid of a paper wasp nest that I noticed under my roof eave. As luck would…read morehave it, I found it on 4th of July weekend and expected little help since I figured everyone would be closed. I received a flat rate price estimate shortly after starting a Yelp project on July 5th from this company. They were quick to respond and gave a price that was reasonable compared to others that responded and offered to come out next day. Dennis came the next day and communicated well prior to his arrival. Dennis explained what he would do well. Dennis made quick work of that wasp nest and knocked it off my roof eave before taking it away. All in all, I'd say he was here for no longer than 20 minutes. He recommended servicing our residence as well as the eaves to further prevent wasps from returning and to prevent other pests from visiting, but was not pushy about the service. I would recommend this company to others.

Daniel and Justin were great. I had an emergency issue with a wasp nest near my 2nd floor bedroom…read more It got to the point they were somehow getting into my house through the attic vents or HVAC system. I called a few places and had some folks come out to scope the issue, but none of them could offer a solid plan to treat the wasps effectively since it was on the 2nd floor and above my porch roof so hard to get to and providers wouldn't allow workers on the roof. I spoke to Daniel and he suggested that the nest might be inside the attic and to have effective treatment, you need to get at the source. Pest Protection Services was willing to get into the attic and treat the nest or potentially access the outside and spray a solution directly into the attic vents from the exterior. Justin came by the next day, went into the attic and sprayed where the nest was. It pretty much killed all the wasps and issue went away. The one-time pricing was competitive, particularly for the job needed, and I am going to switch to PPS for my recurring service. A bit cheaper than a larger provider I've had for past 4+ years. PPS is responsive, helpful, friendly, attentive to the details and got the job done. Highly recommend!

Karter responded immediately to our call to remove a deceased raccoon from our stream. He was…read moreprofessional, prompt and gave exceptional customer service. What a relief after getting nowhere with the local non emergency services. Problem solved!

Both Sheldon and Jonathan have been great so far in helping me eliminate my rodent problem. Both…read morewere very professional, knowledgeable and personable as well. Pricing was reasonable. Hopefully their "fixes" will do the trick. (The woman at "the desk" who makes appointments and does the confirmations is great too!)

As someone who recently transitioned from city living to a new home in a more rural setting, I've…read morehad to recalibrate my tolerance for the occasional "nature-related surprise." Hearing scratching in a wall or imagining a mouse indoors is, for me, a five-alarm situation--so finding a reliable, professional pest service was not optional. Smart Pest Pros truly delivered when I needed them most. From the outset, they were responsive, patient, and reassuring--even as I admittedly brought a fair amount of concern to the situation. They conducted a thorough inspection and, importantly, found no active rodent issues. What they did do, however, was just as valuable: they proactively sealed the home to prevent any future entry from mice, birds, squirrels, or other unwelcome visitors. The quality of the work stood out. Everything was completed with a high level of care and attention to detail, and the finished result looks clean and professional--no unsightly patches or obvious fixes. It's clear they take pride not just in effectiveness, but in presentation as well. What impressed me most was their commitment to follow-through. They came out more than once to ensure everything was properly addressed, which provided a level of reassurance that's hard to overstate. Even though my situation turned out to be more preventative than urgent, they treated it with seriousness and respect. For anyone--especially those new to living outside a dense urban environment--I would strongly recommend having them assess and seal your home. Prevention, in this case, is not only practical but incredibly valuable for peace of mind.

I had a bit of an emergency. We were installing new flooring. When the old stuff was removed we…read morefound some damaged wood. it looked like tunneling by insects, yet the floor company was not concerned. We knew we needed to check on this before the flooring install continued. I called one company that was booked up for almost 2 weeks. We asked them if they could at least look at a picture via email as we needed help fast. They said maybe but never responded after I sent the picture. I called Smart Pest Pros. The lady who answered understood that I needed help now... not later. She arranged for Josh to come out the next morning. He did a thorough inspection. He explained that it was termite damage (maybe old) and gave me several options to deal with it. But also gave us the go ahead to finish the floor. Josh and his office manager saved me a big headache and expense. Thank you from Vallejo!!

Planet Orange has been wonderful. The pest control has been excellent and the customer service is…read moreprofessional and worth more than five stars. We can't thank Juan enough for all he has done for us and how kind, intelligent and thorough he is. We've had a few other technicians at times and they have been great too. I tell anyone with issues or pest concerns to contact Planet Orange and you will be pleased.

We had already received multiple home inspections for a possible termite infestation in our home…read moreand Lance is truly the most exceptional inspector. He was prompt, knowledgeable, respectful, professional and trustworthy. He is a clear communicator and welcomes questions and answers without condescension. He values honesty and integrity which are unfortunately uncommon in today's world. We are grateful that no current work needs to be done but would definitely work with Planet Orange (should a future need arise - hope not) because of Lance! He deserves a raise, promotion and acknowledgement!

We have been using Certech for 5+ yrs and now at our new restaurant. They have done an amazing job…read moreat eliminating the roach issue at the new restaurant. I couldn't imagine a better service provider; from dealing directly with the owner to developing relationships with the technicians that provide the service. All around a great company and amazing custoimer service. Thank you so much

Certech Environmental Services was great. Justin came over to inspect a potential termite…read moreinfestation that was flagged by a different contractor. He informed us it was an old infestation and was extremely helpful. Would definitely be in touch in the future if we have any ongoing issues. Thanks again!