I have always had good experiences at Middletown Nissan and have always been treated well but…read moreyesterday I was treated exceptionally well as I had to purchase a used car for my teenaged daughter. Upon entry the staff was professional and very polite. We had a salesman named Dustin approach us and everything about him was very unlike a typical "car salesman". He was knowledgeable and really listened to our needs instead of looking out for his sale. He showed us a car that we really liked and ended up buying. He then did the things he's trained to do like offering us to perhaps consider leasing a car (no way Jose) but as soon as we declined he was very understanding and was not at all pushy. He made the entire experience pleasant and he is an asset to Middletown Nissan... kudos! I'll be back because I have another teenager a year away from needing a car !

I stopped into Middletown Nissan this month to get into a new lease since my past lease with my…read moreHyundai dealership was up. Adalberto spent a lot of time working to get me into the brand new Altima that I was dreaming of. He was very knowledgable, kind and calm person to work with. He & the dealership even went so far as to help me with the final payments of my previous lease. I also can not say enough good things about their finance woman, (her name begins with an N and I do not want to butcher it) she spent HOURS with me that night helping with prices, insurance, etc. she was an saint and a very, very smart woman. That dealership is lucky to have her working so hard for them! Thank you all at Middletown Nissan.. will always suggest you for anyone looking for a new vehicle.

I get long winded once in a while, but if you read it all, you will be happy you did! First I…read morebought a used car from Chris over the phone on Nov. 287th of 2025, Yes a while ago but better late than never! Step one would be to go to a review of another dealer I wanted to go to (Wayland Automotive Services, Wayland, MA.)so you can read it FIRST, that way you will know how I got here to Action Automotive!! They were double icky. Chris @ Action is worth the visit. So if you read what I wrote, here is my visit worked out with Chris at Action Automotive. is the rating because that is the most amount of stars that I can choose! We (Rebecca & I) live near Albany NY and wanted a good used vehicle to use as primary transportation year round. Action Automotive was 130 miles each way. Our motorcycles are not good in the snow, neither is her dream car we also bought used (another story) 2008 Vette (triple black rag top) And our Ram is our Mule( 2016 reg. cab,1500, 2wd). Action had a PT Cruiser we were interested in (2008 Base model wagon). It's job would be all short errands, rain and snow also. I was suppose to have been hit in the left rear corner 4 times - that turned out wrong! Chris described the damage over the phone, and if I got there and it was not at described I would turn around and head back home. I drove to his place of business with our Ram, and our 16 foot steel deck trailer. It was not as described, it was actually much better than I thought. I got there a bit late, missed a turn or two but he waited for me. He new I was coming as he fed me the directions I needed. As a result he was stuck at work waiting, He had paper work ready, we talked a bit handed over the money loaded it up (I did not want to keep him there so I skipped a road test - just the 15 feet or so onto the trailer and headed home. Was given a warranty also, but we had a conversation about the 260 mile round trip if it needed any thing. I told him I would most likely fix it myself (I'm an auto tech since 1968 (yeah I'm old - but a hand shake kind of guy-and Chris seemed like one also. Once home I went thru it, called him, made a few repairs that I wanted to do, and needed a repair that was needed, We talked over emails about it, and it was handled via mail. The wife and I LOVE this little car, it just fits like a glove! maybe that is why Chrysler sold 1.3 million of them, in just 10 years of production. If you are near Action Automotive, in Berlin CT make them a stop for service and/or a car-truck, If you do not live close (I don't) they are still worth a stop. actual rating 10 out of 10 Jerry & Rebecca Horn, just north of Albany NY

I bought a used BMW about 4 years ago from these fine folks and all went well and very smooth …read more Free oil changes and when your car needs service these fine people do it quickly and very fairly. Would not hesitate to buy another automobile from these trustworthy people!!!!

I wanted to write this for a car sales person I thought did a really good job. Let's start off with…read moreI did NOT buy a car from Izzy at Middletown Toyota. I wasn't in the market for a NEW car. I was looking for a used Lexus, with a few models that I was looking at. I stopped by when I saw a Lexus RX 350L online (and it was at his dealership), but I didn't like the color combo. Izzy came out to help, and I just wanted to see the interior, see how it fit, and ask a question or two about it. It was a newer year than the one I had and the 'L' series is a 3rd row version. It wasn't for me and Izzy didn't try any pressure tactics. The dealership then got in another model, an NX350, newer and priced higher. Izzy set me up on a test drive, and while it was nice, the engine option in it was not for me. It has a 4 cylinder turbo and I wanted a V6, no turbo. Izzy asked me some questions about what I liked, didn't like, and he'd keep an eye out for anything coming into the dealership. I didn't get to buy a vehicle from Izzy; another car, that checked all the boxes I had, showed up at another dealership and I ended up buying that one. If a friend asked me to recommend a sales person, I'd tell them to get themselves educated about what they want and the process and then call Izzy.

I have bought 5 cars from this dealership twice I have bought new cars and was told I would have…read morefree oil changes for two years twice they have used mileage to disqualify my free oil changes they make it hard to schedule an appointment when I tried to get my oil changed prior to 20,000 miles they told me it would be two weeks that would put me beyond recommended mileage for oil change had to pay mobil 1They love to put the years out front without disclosing mileage qualifier over one free oil change they lost my business for good

Bought a used VW here. When getting the car they told me that there was an issue and the part was…read moreordered. They called a week later and told me to bring the car to have the part changed. They completed the repair in 1 hour. A month later noticed an oil leak. Called them and brought car down. They promptly fixed the issue. I bought a car with close to $100k mileage. The price was very fair. They were honest and found a problem before delivery. I found an issue and they promptly fixed it. They were a great family run operation that was very honest.

I purchased a 2018 Honda Pilot on 02/05/2025 that I saw and test drove and had a buyer's guide with…read morea 60 warranty but the day of the contract and pick up it was changed to an as-is purchase I should had walked away the SUV had a bad transmission that started giving me issues 3 days later I kept bringing it back and hey could not find anything wrong so I took it to a Honda dealer and they told me it had a bad transmission I had to replace it 05/2025 and it cost me 5k. Please stay away!!!!!! BEWARE run away from this dealer!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

We brought our 2022 Mazda Miata to Flawless Paint and Dent Repair after it sustained hail damage…read morefrom the July 4th storm, and we couldn't be happier with the results! Matt did an amazing job from start to finish. Not only was the repair work exceptional, but he was a true professional throughout the entire process. He handled the insurance claim seamlessly, kept me informed every step of the way, and made what could have been a stressful experience incredibly easy. The quality of the work, attention to detail, professionalism, and communication were all outstanding. Our Mazda Miata looks absolutely amazing, you would never know it had ever been damaged! We highly recommend Flawless Paint and Dent Repair to anyone needing hail damage or body repair. Matt truly takes pride in his work and goes above and beyond for his customers. Five stars without hesitation! Absolutely Amazing Experience! Robert Ciemniewski & Lori Mongillo

Matt Noble is a Consummate Professional! He is extremely…read moretalented and meticulous in his work! I highly recommend him to anyone that is in need of PDR! Thanks Matt for your awesome work!

Amazing place Roman,…read morethe owner, is so cool and I completely TRUST him. I bought a car here, Volvo S40, and LOVE it. Had the car for a year and a half and I only had to change the oil. They do maintenance and oil changes. I would buy another car here in a minute !! (And you should too)

Do not buy a car from this place they are crooks and take advantage the stupid and not…read moreknowing....n0 stars 0 stars

I just purchased my next new ride from Peter, a Volvo XC90. My husband (a mechanic by trade) and I…read morehave bought/owned Volvos for decades, and this was the best buying experience we've ever had, hands down. Peter was straightforwar, knowledgeabl, friendly and fair in his dealings with us. Additionally, he neither ignored nor talked down to me, which matters to me as a woman when dealing with sales people. We would definitely reach out to Peter again, for future car buying needs.

Hands down the best experience I've ever had with a used car dealer. Peter is the best, fairest,…read moreand most honest salesman I've met. He will do whatever he can to get you behind the wheel of a quality used vehicle. Prices are very fair and their "conveyance fee" is insanely low. Ask for Peter when you go, he'll take great care of you.

If it wasnt for Paul in service, I wouldn't have a 3-year vehicle history on my vehicle. The…read moreknowledge that I have gained from owning a EV is better than the knucklehead dealership I purchased my car from. When looking into upgrading my car, he even broke down the pros and cons of going from a Bolt or sticking with Volt and brought me up to sales to speak with a knowledgeable sales rep. Would give 5 starts except for when making an early morning appointment, I was 45-min earlier than what was scheduled by their computers even though the text and email reminders said something different. Thank goodness for coffee!

I'm a Corvette fan! And these guys are doing it right. Whether it be a stingray, Z06, or ERay,…read morethese guys have got have got you covered. Some of their EVs also caught my eye. This should be fun!

This is the most rudest company I have ever dealt with. I called for a price on a car that was on…read moretheir front lawn. I asked for the year, and then the mileage. When he stated the mileage was over 100,000 I stated "awwwww - ok, how much are you asking" (I was hoping for something with less miles for my daughters first car) He instantly told me to "go f*ck myself, and he didn't need my business" I would not buy a car from these people if they were giving them away for free. This conversation lasted less than 1 minute. People like this are what is wrong with this world. I strongly suggest you avoid this company at all cost.

I would give this dealer a negative. I was looking at photos of a 2005 Infinity q45 and most of the…read morephotos were duplicates. 23 photos and only 5 shots. I was interested but I wanted more photos since I'm coming from MA and it was in CT. I call up and asked him if he could send some more pictures to me since there were a lot of duplicates. He gets mad and says "do you know any thing about the car" So I said no and he says" only 1100 were made" . So he has a hissy fit and says, " I'm not selling the car" and hangs up. I went on the site where I saw the add and wrote him a email stating that if wasn't going to be Professional he should get out of the car selling business. He couldn't give me a car.