The shop is a bit out of the way, but well worth it. I requested a quote for brakes and rotors and…read morereceived a response within minutes. They were able to squeeze me in the next morning, which was important since my brakes needed immediate replacement. Both of my cars were completed the same day. The shop was clean and comfortable, the service was professional, and the pricing was fair and honest. My car is running smoothly. They're located in Unit C -- just follow the arrow.

It is very true it is an out of the way shop. But it is a…read morehidden gem ! They responded quickly to text, and got me right Cost a bit more than I thought it would, but everything is going up these days !

They are so so kind but completely over charge you every single time. I've looked up the actual…read moreprices of parts, and have talked to other mechanic places about prices, and they'll charge you almost double. They've been so helpful but over charge everyone. If you have the money, this is an amazing place to go. But with these prices nowadays, save yourself the multiple thousands of dollars to go somewhere else.

Excellent, high quality work. They have always been 100% honest and fair without overcharging for…read moreunnecessary work.

I have been a customer of Charlies Auto since 1980. Wes is the best diagnostic technician I have…read moreever met. The shop uses high quality parts. I have never had to return to the shop for warranty work. That saves a lot of hassles like getting someone to drop you off or get a rental car. If you want a quality repair at a fair price, this is the place for you!

Took my 66 Mustang in for a total check up after a few years of no use. Wes and his team did an…read moreoutstanding job diagnosing the issues and fixing them. Very professional service and nice outcome to some fairly complex problems.

Only towed my vehicle to this place because it was closeby and they said they could look at it the…read moreday of. They didn't even pull it into the garage and charged me $74 to tell me I needed a new Starter Motor. Which was already known. So here's the full story-- Called early morning Wednesday (7:09am), The mechanic that answered looked at the schedule and said he could take a look and to bring it in. It was towed and dropped off at 7:50am. They couldn't get to it (I'm a single mom so had to rent a car to pick up my son from school) They called me the following day Thursday at 12:40pm, telling me they didn't pull it into the garage or run a full diagnostic as I requested, but instead they tried starting it up and that the Starter Motor needs to be replaced. (We figured that much) -- Noticing I will need an oil change soon they added that in, for a total of $880.00 for the repair. I asked for the price without the oil change and she said $728. NEARLY $160 for an oil change is absurd. When I asked about the diagnostic and why I was being charged for a diagnostic when they didnt even give me any information we didnt already know, and they didnt run a full diagnostic, I was faced with an attitude and told "we could have charged you $140 for an hour of diagnostics, but we only charged you for a half-hour". I'm sorry does pushing the start button on a vehicle take 30 minutes? As someone that lives a block away and this is the most convenient place, I STILL wouldn't go back. Even the guys at O'Reilys said they were total rip offs.

I have been bringing both of my cars to Hanson's for a few years now. Mike and team are direct,…read morehonest, and give it to you straight, good or bad news. I have tried different shops all over the Nashua, Merrimack, Amherst, Tyngsboro area, including dealerships, as far north as Manchester, I have yet to find any place that beats Mike's prices, and service. Truly a rare find, thank you Mike and Lilly!

Excellent service and communication. Friendly and knowledgeable about our 2007 Tahoe!read more

Great communication and even better service! A trustworthy shop that will tell you like it is and…read morehelp you decide on the best course of action. No upsells or other silliness.

We've been bringing our vehicles to VIP Tires & Service in Merrimack for a few years now, and what…read morekeeps us coming back isn't just the competitive pricing or the convenient hours -- it's the people, and specifically, Store Manager Alissa Johnson. Alissa is always friendly, professional, and her team makes diagnostics and vehicle maintenance so much easier. They also keep you in the loop with helpful updates every step of the way. We really value Alissa's attention to detail and how clearly she explains everything.

I have used VIP for many years,20+, in Maine and NH. They have always treated me well. The prices…read moreand quality were what I expected-top notch. I have used them for many different vehicles.

Friendly,attentive and efficient- being from out of state and needing to attend to a loved one in a…read morelocal hospital, their interactions were tremendously supportive. They evaluated my needs, recommended solutions, provided transportation and kept us informed on progress. I would recommend this business wholeheartedly!

Well, it seems the reports of this auto shop's epic reputation were NOT greatly exaggerated! You…read moreare looking at one very satisfied local Yankee. Not to mention eternally relieved to have finally completed a state inspection. What would otherwise be classified as an innocuous, yet necessary tradition, you would be surprised how difficult it is to find a place to get a proper state inspection done IF you're new to the area and not quite sure where to go. Worse yet....if you happen to have tint on your front windows like I did, you'd be hard pressed to find a place that will even perform said inspection, as it apparently violates NH state law. Anyway, this place is fast, efficient, and the staff are very accommodating. They even have a spiffy little waiting area with coffee and everything. Also, they accept Apple Pay. Which....I didn't realize until AFTER I already paid them with my card. See, they have one of those scanners that displays the option as the total is presented. I told the lady at the front desk they should probably post a sticky on the front door mentioning as much. This is such a convenient spot for me to get my state inspection and whatever else done because it's so close to where I live. And affordable? You bet your ass they are! Merrimack Auto Center is worthy of 5 swiftly executed state inspections out of 5.

They did a great job on both my sons' cars. They sis the work in a timely manner and there was good…read morecommunication. I'd highly recommend.

The is the most honest shop I have ever gone to they are upfront with everything and I have been a…read morecustomer for over 20 years. I even have family that come from Massachusetts to go to this shop.