1. Pittstop Auto Care

    1. Pittstop Auto Care

    0

    El Segundo, CA

    Pittstop Auto Care

    4.5 (277 reviews)
    Open 8:00 am - 6:00 pm

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    Services - Pittstop Auto Care

    Tire Pressure Monitoring System repair

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    Arena & El Segundo Blvd.. signage..
    Scott B.

    Had a great experience here. The oil change was very reasonably priced, and they got my car in and out quickly. Friendly service and efficient work. This will definitely be my new go-to spot for oil changes.

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    10 years ago

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    10 years ago

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    10 years ago

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    12 years ago

    Great job on my 64 chevelle, would trust my car with them any day!

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    11 years ago

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    8 years ago

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    9 years ago

    Business owner information

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    Frank P.

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    8 years ago

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    8 years ago

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    15 years ago

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    14 years ago

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    14 years ago

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    13 years ago

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    11 years ago

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    8 years ago

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    15 years ago

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    13 years ago

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    9 years ago

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    12 years ago

    Do not waste your time, go to Globe Tires in Manhattan Beach if you are looking for great service and prices....

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    11 years ago

    Second visit - still satisfied! First to buy tires. Now, for free rotation. Fast, reliable service. No upselling. Honest. Will return.

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    9 years ago

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    11 years ago

    Just had two new tires installed within a 1/2 hour. John and his crew were fast and professional. I recommend them highly.

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    11 years ago

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    8 years ago

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    14 years ago

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    13 years ago

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    9 years ago

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    14 years ago

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    13 years ago

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    12 years ago

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    15 years ago

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    15 years ago

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    12 years ago

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    14 years ago

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    Page 7 of 7

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    Review Highlights - Pittstop Auto Care

    Needless to say I didn't trust them, so before work this morning I take it by the guys at Pacific Pitt Stop.

    Mentioned in 33 reviews

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    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    4.4
    (108 reviews)

    They're very fast and extremely knowledgeable. I'm usually only there 15-20 minutes. With the…read morecoupon code it's pretty cheap for the type of work needed. Highly recommend.

    WORST SERVICE out of any valvoline I've ever been to. Every service I've had the past few years at…read moreany valvoline has always been consistent and quick but this location was the worst experience out them all. The technician Hector that helped me today was extremely unprofessional, careless, and irresponsible. If I could give 0 stars I would, because customer service from him was the beyond terrible. Background: I came in there for a normal oil change around 9:45am in the morning. There was only one other car there and overall didn't seem too busy. However the technician that came to help me had a persistent cough that day so I kept my window half up as a protective barrier. He constantly coughed through our conversation (which normally I wouldn't mind from anyone) but the fact he would cough openly without a mask or would not at least cough into the elbow made me extremely uneasy. I'd often have to ask him to repeat himself because his coughs made it difficult to understand him and he became very frustrated by this. He blamed me for keeping my window up as the issues for not hearing him (but I've done this at other locations and never had an issue), blamed my window up for why my tap to pay wouldn't work , and then tapped aggressively on my window to bring it down (which I would not do as I was also protecting my family inside who witnessed his awful behavior). Eventually I had to pay with my card which worked, but he returned it with oil marks left all over my white card. I had to ask for a napkin to wipe the oil off my card and my hands, but 1) I'm pretty sure that's a safety hazard getting oil on the customer and 2) he certainly was not changing gloves as needed according to the valvoline health and safety guidelines. As someone who works in healthcare, I understand if you need to work while sick or with a cough, but it's completely unprofessional to be rude to your customers for your lack of hygiene.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    3.8
    (289 reviews)

    I had an issue driving in for a beach weekend. Drove up and in 2 minutes Bryce figured out the…read moreissue and it was a body panel and sent me away with a recommendation for a body shop. Great service to help a family in need!!!

    I have been going to this location for three years, but I've been going to Firestone for over a…read moredecade for my repair needs. For about two and a half of those years, I had very few issues and the staff was generally pleasant. Most of the problems have started within the last six months. Six months ago, I went in for an oil change and an alignment. This was a standard service. The first thing they did was try to upsell me on a new battery. I had replaced my battery one month prior. When I asked them to show me the battery readings, they refused. They also tried to upsell me on several fluids and a cabin filter replacement without showing me the condition of my current cabin filter. Before the service even began, I told them very clearly that I did not want to be sold anything and that I only wanted an oil change and an alignment. We went back and forth for five minutes before they finally gave me my keys back. Strike one. The next issue involved a TPMS sensor replacement. They quoted me $185 per sensor and told me over the phone that they would price match any competitor, guaranteeing they are the lowest price out there. I obtained a quote from Big Brand Tires for $103 per sensor. I called Firestone back and explained that I had a printed invoice showing the lower price. They refused to acknowledge that they had made this guarantee and told me the price was not negotiable. Strike two. Yesterday, I called to get a quote for an engine tune up. They put me on hold for twenty minutes. I called back and was told they were very busy, but that if I left my number they would call me back within half an hour that afternoon. I left my number and never received a call. Today, I called again for a quote. The person who answered said he needed to get the service manager and then put me on hold for nearly thirty minutes. Since I was already in El Segundo, I decided to drive to the shop while still on hold because this had become ridiculous. Two minutes before I arrived, the call dropped after sitting on hold for so long. When I walked into the shop, there was a single employee sitting behind the desk with no customers around him. He was not helping anyone and did not appear busy. I told him that I had been left on hold for nearly thirty minutes. He offered no apology and barely acknowledged the issue. He then spent ten minutes putting together an incomplete engine tune up quote that did not include all of the services I would likely need, clearly setting things up to upsell me later. To make matters worse, there was a sign posted in front of the computers that read, "The best experience begins on the phone." Based on my experience over two consecutive days, that statement is laughably ironic. Strike three. They are out. I am no longer willing to give Firestone any more of my money, and I have been their customer for over a decade. The only reason I may return is because I prepaid years ago for a lifetime alignment when I bought my car. If they attempt to upsell me during that visit, I will tell them to stop and give me my keys. If any other shop offers a comparable alignment program, I will never return to Firestone again. For the sake of encouraging better customer service, I strongly recommend that potential customers avoid Firestone, especially the Manhattan Beach location. Getting a car repaired is already an unpleasant experience, and this location seems determined to make it worse rather than better. 2/26 UPDATE JUST FOR KICKS: I was reached out to by the store manager, who offered really nothing more than apologies. No incentives. No reason for me to trust them as a service provider for my car. Although it was a friendly gesture, it didn't really remedy anything. I was basically offered the same thing from the BS "socialcare@bfrc.com" e-mail response to my Yelp review: "we are sorry for the inconvenience." They are really doing a good job of cementing my stance that I will not be using them again.

    Pittstop Auto Care - tires - Updated July 2026

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