Friendly staff, clean and tasty pizza. Stopped here in our road trip. If you are in the mood for some tasty pizza, stop by. read more

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We come to the Shasta area fairly regularly and have passed the Pizza Factory all the time and decided to give it a try. I have to say it was a little frustrating to pay a high amount for a large pizza, a small salad and 2 drinks. It took about 45 minutes for our pizza to come out and we were super excited to eat it looks great, a little over loaded with sausage but we figured that was fine. Then we tried it and realized the sausage was old, my guess even expired hence it was loaded up to try and get rid of it. Then after all that I go to ask for a sauce cup of ranch and was told I had to pay more if I wanted it. On top of that you're asked to tip before you have your experience so you can't reflect your experience in your tip. This was a supper disappointing experience and we don't ever plan to be back. I will say the pizza had real potential to be a good pizza but everything together ruined it. read more

Pizza Factory came highly recommended from the Shasta Dam Visitors Center Tour Guide, who said it was her favorite place to eat in Shasta Lake. We were impressed with the menu selections, way more than one would expect from a small town pizza parlor. Service is friendly and helpful. We ordered a mini all meat pizza, mini pepperoni pizza with a trip to the salad bar. Pizzas were very good and served nice and hot. Salad bar was well appointed for a small town. Selection of craft beers is very nice and I recommend the California Blonde Ale. A great little local pizza place right off I-5 and worth stopping when in the area. read more

I really love this outfit! Pizzas& wings So Rock!!! Really consistent every time I have ordered!!! I highly recommend!!!

Staff were all friendly, knowledgeable, and made such good-quality pizza. Took a minute to get the pizza, but my party all knew that was because the food was being made fresh. I thanked the staff in-person - Thanks for lunch! read more

Friendly Family place, good food, video games at the right price. Do I need to say more?

Ordered for takeout for a party this past Labor Day weekend and I'm grateful it was open. The wait time was 25 minutes for 3 pizzas and cheesy bread. The store is spacious and it was blasting AC in 103F heat. Needless to say, we did not mind the wait. We got a combo, meat lovers, and veggie pizza. All of them had a good amount of bread and marinara sauce. Despite having food with some drinks, I can genuinely say the pizzas are quality. The toppings were packed on! My friend got a vanilla milkshake that was a bit icy but still refreshing. I can also attest to the vibe in the store itself. It's clearly a local favorite, with publications and billboards shouting out people in the community. If you're in Redding or nearby Shasta Lake, consider some pizza here. read more

Enjoyed their pizza while living close by. The prices were increasing slightly so they were becoming a little costly for us. We've moved from the area since then but suggest the pizzas here if it's affordable for you. read more

Told it would be an hour. After that hour got a call saying another 20 minutes till it would be here. After that 30 minutes called and asked where the pizza was. Got attitude from the girl on the phone that will get it shortly. It showed up just short of two hours after ordering it. Then the delivery girl rolled her eyes after she didn't get a tip. Horrible service. read more

Have you had the Pizzza Factory Calzone? You need to order one of these, big or small just get one. I love the combo and it's just better than a regular pizza! Got a Hawaiian while we were there too. read more

Pizza Factory - CALZONE! - Pizza Near Me - Shasta Lake, California

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I adore the pizza factory in Shasta lake. They go out of their way to make every order better than the last order you had. Their food is always tasty and hot when it arrives and never, not once, has anybody who work there been anything less then very pleasant and friendly. You are always treated to a friendly smile; in person or over the phone. read more

Pretty ok pizza but great service. They delivered to the middle of nowhere Lakehead in a major storm with no issues.

Every first Friday of every month I host a Bunco group in the Pizza Factory party room. If anyone plays Bunco feel free to come join us! All is welcome. I order delivery from Pizza Factory a lot and the pizza is perfect. Right amount of toppings... sauce and cheese. Its always hot and exactly how we ordered it and is so good. The salad bar is superb. Employees always give great service with a friendly smile. They are my most favorite place to eat Pizza. read more

I first tried a Pizza Factory after officiating a high school playoff football game in Quincy around 2000. I remember thinking this was pretty good pizza for such an unassuming place. After 2010 we bought a house in Dunsmuir and visited the Pizza Factory there a few times. Same result. After moving to Shasta Lake we've been to the Pizza Factory many times, eating in, having it delivered and getting take-out. It's consistently good (I'll take consistently good over sometimes great, sometimes bleh). I've never had a burnt crust or soggy crust, never been left looking for peperoni or other toppings. One thing about the SL Pizza Factory is they are almost always busy. Call ahead if you're taking out. If they say 40 minutes, don't show up in 30. And.... they support local youth sports and programs. If they're a little slow now and again I'll cut them some slack. read more

Best pizza around and friendly courteous staff. Love the hot sandwiches and calzones too. They are the bomb! Love that they deliver!

The food is good. Had a pizza and some wings. Counter staff is friendly and it is clear local folks like this place because it was very crowded when I went in to pick up my online order. BUT. We placed the order online and got a response to pick it up in 25 minutes. I showed up 25 minutes later and waited a few minutes in line to get to the cashier to pick up my order. So now we are at about 30 minutes. Get to the counter and the girl goes over to the pizza area to check the tickets. Then over to the other prep line to check those tickets. Then to a small shelf next to it to go through some more tickets until she found mine and put it next to the others being prepared. So at the time I was supposed to pick up my order I can assume it has not even been started yet. She tells me that "it is going to be 15 or 20 minutes if that is OK". It was not OK. If I wanted to sit in a noisy and crowded pizza parlor we would have gone and ordered it there. I got a little miffed and told her I did not appreciate the additional wait and she said they had gotten busy with a large party. I see they have a back room and indeed there was a large group of people there and I have to assume the place knew this large group was coming on a Saturday night at dinner time? So I plopped down on a bench and tried not to look as pissed off as I was (I am pretty sure I failed at that). I just don't like having my time wasted. If you know it is going to take an hour say so up front and give me the chance to decide if I want to commit my hour to dealing with this nonsense. And maybe offer me a glass of water or something while I wait. Rant over. read more

Thursday night at 8pm....this place was hoppin' busy. The young people working were very pleasant , efficient, and professional. I was pleasantly surprised. Our pizza was delicious. As was the salad bar and the chocolate chip cookies. The price was very reasonable. We will be back! read more

Yummy place to stop by in the Shasta Dam area. There weren't too many pizza options around, and this small place was clean, had quick service and the pizza tasted great! read more

Pizza Factory - Bread sticks (medium) - Pizza Near Me - Shasta Lake, California

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Since the new ownership I have been very happy with the quality of the food and the service.

Traveling back from Bend, Or and this was the only place in town, that based on the Yelp reviews, was even worth taking the exit. We entered the Pizza Factory looking forward to getting out of the heat, the car temp read 104! There was no reprieve, it was just as stifling inside as it was out. After some confusion on the part of the gal behind the counter we ordered two lunch specials-mini pizzas and a drink, mine also had a salad from the salad bar. DH looked at the salad bar and wisely passed. I was given a small plastic togo like bowl and headed over to the salad bar...Oh why must restaurants serve brown lettuce, lettuce that they can clearly tell needs to be discarded. I picked through and choose the least brown that I could find (I paid for that salad!) and topped it with the standard pizza salad bar choices, which looked decent and tasted fine. DH then gloated over his better judgement (Sadly its still 4 hours till we get home!) 20 or so minutes later the mini pizzas arrived, nothing special. The only reason I am giving two stars is the friendliness of the staff. I suspect that the high number of Yelp stars is due to the lack of choices in this little town. If you're on the highway and looking for a place to stop for a bite, don't be fooled by the locals yelp reviews, they don't know any better, keep driving! read more

Pizza Factory - Why isn't there air conditioning inside! - Pizza Near Me - Shasta Lake, California

I wish that I'd come here sooner! Got the mini pizza and drink lunch special. Perfect size and delicious pepperoni pizza, cooked to just right. The soda was the perfect mix too. The area is super clean and well put together. The staff was friendly, professional and helpful. It was fast and fresh and wonderful. Can't wait to go back!! read more

Pizza is pizza, order is never wrong, pizza is always cooked well and never over cooked or burnt. Very greasy pizza I will say, some won't mind but I know I'm not the only one that doesn't like a mouthful of grease with my pizza. read more

Usually decent, nothing crazy great about the pizza but nothing bad. Was told it would be 25-30 minuets to make the food, so I showed up 30 minuets later to pick it up to find out it wasn't even in the oven yet. That along with other continuous problems when it comes to their specials and it get old quick. Check before you drive down, then if you get the order when they say they will have it done check to make sure it's right consistency is not their best feature. read more

I ordered a pizza and was given a time for pickup, was told to wait 10 minutes, after 10 minutes told to wait some more. This happens all the time and spend so much much time waiting. If it take 1 hour, say so at the beginning. I have learned my lesson and won't be back. read more

I want to thank Pizza factory here in Shasta lake City, For always going above and beyond expectations. The team is there to help out every way possible! This pizza quality is the highest of all places in Shasta county to me I've been to every type of pizza style this one is the old fashioned quality ingredients dough toppings etc. Taste and what you expect in a real true pizza! They went above and beyond my situation to fix the pizza and correct any issues with it with no hesitation and we're very polite mannered and a good staff to help with every need possible. I appreciate that there are many places to choose but truly good quality food is harder to come by nowadays and this Pizza Factory you will not be disappointed! read more

Good pizza great service easy to get to. They helped out the Shasta Dam Kiwanis community ordinated.

So good! The food the people! Love this place! Cant go wrong grabbing dinner here! The pizza is delicious and cooked perfect

We don't make our way out here often (if ever) but needed to kill time before heading back to the bmx track. Good family environment. Kind owners. Pizza was good, first thing we noticed was the generous amount of pepperoni on the large pepp we ordered. Crust looked a little big for my tastes but once we tried it, we were pleasantly surprised. It's perfectly crispy on the outside but rightfully chewy on the inside. Great flavor. I'm only taking one star off because I prefer a more robust sauce and it didn't quite meet that standard. I know that is not for the masses, so I understand. :) If it had more of a kick, it just may be one of my top ranked pizzas. ;) My family loved it. Large menu, would like to venture out and try some more options on another visit. We will definitely be back. read more

Pizza Factory - Large Pepperoni. - Pizza Near Me - Shasta Lake, California

Wow kind of incredible to walk in to a completely empty restuarant and like 8 teenagers working and not a single one of them lifts thir heads to smile or nod, let alone greet you. I walked to the counter started looking at the menu and after about 45 seconds decided to take my business elsewhere. Nobody even bother to say anything then. read more

Went here for Valentine's Day heading to Oregon had a massive crave for a calzone !!! The calzone was amazing wife ordered the pesto pizza perfectly cooked. read more

Pizza Factory - Bomb pizza - Pizza Near Me - Shasta Lake, California

They mess up on my food and it has more the onece and it was messed up and u will not buy my pizza from them agen read more

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My great grandkids and the grandkids also just love this pizza. I do wish they would not use so much sauce. If you don't like it to be oozing sauce just ask for light sauce. read more

It's a shame because the pizza is pretty damn good. First off, my girlfriend ordered a medium gluten free and when we pick it up they give us two minis not that big of a deal i thought. My girlfriend on the other hand said she got hubbed on chicken and bacon. And she asked for pepperoncinis and they not a single one on site. When we go back in to get our carry out order. They had given my pizza to the delivery driver and had to cook me a new one. I went here instead of somewhere in Redding because we were in a rush. Well it took me a long time for a mediocre pizza. I ordered an all meat, not an all beef on one slice. They need to get their shit together or I won't be back. Last time we ate there we called our pizza in. They told us 20 minutes and we got there in 30. They had JUST put our pizzas in. DONT GO HERE IF YOU ARE IN A RUSH! Slow service and if they mess up they act like its your fault and are unapologetic. 52 dollars after tip on a carry out.. Not nearly worth it. I could have went to old world smokehouse and got my favorite pizza and made it home by the time it took to get pizza factory which is only 2 minutes from my house. I would have even came home with some of their beef jerky for that price. read more

Pizza Factory - All beef on one slice the pizza factory specialty pizza (all meat) - Pizza Near Me - Shasta Lake, California

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Our family had dinner 6/6 at about 8:30, and were really happy with the service and food. We ordered the xl Pizza Factory pizza, twisted sticks, bbq chicken wings, a small salad and sodas all the way around. Everything was really good, but the twisted bread was a bit overcooked, which made them dry and the food got cold fast bc the AC was on and it was too cold for my liking. The staff was very polite and I feel we got quite a good amount of food for the money $56 and some change. read more

Ordered the wings for the hubby, they were the smallest wings ever. Pizza bread was cold. Salad was good but ordered and paid for it to come with chicken but of course it came without it. They did say it was going to take 45 to 55 minutes but it was only about 30. All and all not my favorite... read more

I have ordered to have items delivered several times and have always been more than pleased with the service. On time and the food was good. read more

Don't be hungry takes a long time to get your food the garlic bread is one piece

Ordered delivery yesterday, was told it would take 45 to 55 minutes. It was delivered in 25 minutes and was piping hot and delicious!

Great food. Great staff, and a family friendly place to go. Would highly recommend Pizza Factory to all.

Hands down one of the best pizzas I've ever eaten. I first had this pizza in a small town near three rivers. I knew the brand had a couple locations, but never realized how rapidly it was growing. I'm so glad they are! Their food is consistent and always hits the spot. read more