It was ok. At first I tried to place the order online, but I didn't see a way to do half-and-half on a pizza. So I called, and it was a little hard to place the phone order. She repeated it back to me though, and it was correct. When I got there, they had the wrong name (Daisy instead of Stacey). It sounds similar, I guess it was hard to hear over the phone line. There was way too much cheese. I know pizza hut uses a lot of cheese, but this was excessive. On half I had asked for light cheese, and it was still pretty heavy. My spouse tried pulling some of it off and found there was hardly any sauce underneath. Basically just bread and cheese. It could use less cheese, more sauce. The veggie lovers half was ok, could use more vegetables though. The pizza was ready on time and it tasted fine. read more

After having not so good experiences in the past, we tried again tonight! Not sure what has happened, but this was the best pizzas we've ever had from here! Order was ready when they said, they were hot, and the price was reasonable! We definitely will be ordering again, great job Kearney Pizza Hut! read more

They gave us the wrong pizza yesterday, so we tried to call them and let them know what was going on. The person that answered put the phone down and left it alone for over 16 minutes. I got physically sick because of the food they sent us, and when I had to call corporate-- that's when something was done. If I could give zero stars I would. The worst part is, I was calling on behalf of my fiancés elderly grandmother and they just completely took her for a ride. I will be attempting to get her a refund. I know I sound like a Karen, and I'm usually pretty understanding. But that just isn't cool after a certain point. read more

Pizza Hut - Wait time for trying to explain what happened. - Pizza Near Me - Kearney, Missouri

In my experiences include that the crust has been doughy, the pizza has been undercooked many times, the chicken wings have given me food poisoning, they take over an hour to deliver the pizza, even though my Pizza Hut is a five minute drive away. One time I orderd a pizza and they gave me the wrong order. It looked good so I decided to try it and not re order and wait longer, but I saw something that looked like bacon, and I am allergic to bacon. I asked if it was bacon and the delivery person said no. This is very concerning because it could have been bad if my allergies were servere because later I found out it was in fact was bacon. This upset me greatly because I got a rash on my face, and she specifically told me there was no bacon. This pizza that I got was also undercooked. read more

Used to order from this place at least at once a week. Now the orders get lost etc so we have only ordered 3 times in 6 months. Order completely lost twice and wrong once. The problem is the online order system. So I asked for regional manager contact information, but was yelled at by the on duty manager. Would not provide me the name or business phone of the regional manager. Wow. I explained that I used to spend $1,000 a year with this store and have only spent $15 in the last 6 months. I'm trying to actually help her get the orders correct and want to spend more money with them, and I get yelled at for that. She said they get angy calls and complaints every day about this. Shook her hand, thanked her for her time, and said I would call back for the name and number of the regional. That was when she told me if I called back she would report me to the police for harassment. Unbelievable. read more

Pizza Hut - The order the did not have at the store, and would not honor. - Pizza Near Me - Kearney, Missouri

Best pizza in the universe best pizza ever business is great the pizza is very crispy recommend the thin crust

I really like that when you pick up your order here the cashier opens each box to show you that they properly made what you ordered. I'm sure this saves hassle on their end but I think it is nice for the customer too. The main reason for this review is that some idiot customer thought that he placed an online order but it didn't go through. I've had this happen before with their system but can always be sure it goes through when I receive the confirmation email. I don't have all the details but this guy started to berate a manager about the order. It was clear to me and several other customers that this guy was completely in the wrong. She explained the email confirmation to him and even mentioned that she already provided that information to him over the phone but he said he had never gotten emails from the system before and continued acting like an ass hat. The guy was asked to leave multiple times and told to come back tomorrow to speak with the appropriate person. He refused and kept making stupid illogical arguments and name dropped an employee who hadn't worked there in over a year. Props to the employees and especially the manager for dealing with this bag while still getting through the line of other customers. read more