Dr.Bader, Dr. Raymond, and the entire team at Shingle Springs Vet Clinic are outstanding. Our cat…read moreOz had become quite ill, quite suddenly. We brought him to the clinic, where immediately some concerning issues were found, but nothing to pinpoint the cause. We were offered a very reasonably priced package which would cover all of the needed work up to try and further delineate the problem. Ultimately it was determined that our kitty had some blockage, and unfortunately, the only next step available was surgery so we went ahead and did it - again at an extremely reasonable price - much lower than we were warned we would be paying at an emergency vet. When Dr Raymond got in there, what he found was not what we were expecting . We had assumed that our poor kitty had eaten something that got stuck, but what actually was found was a tumor. Additionally, a pretty severe peritonitis had developed related to the tumor, so our cat essentially was septic. Dr Raymond informed us that the peritonitis was a very severe infection and if our cat survived the next three days we were looking pretty good. Well, it's three days later and thanks to Dr Bader and his amazing staff our kitty came home tonight with no fever. much improved lab results telling us the infection is going away and our kitty is very happy and comfortable. I couldn't have asked for a better experience, 100/10 recommend if you're looking for somewhere you can trust with your fur baby!!! Thank you so much Dr.Bader, Dr. Raymond and your entire staff!

Having this clinic available was a great thing for me and my cat. She is a garden cat...getting to…read morean appointment would be a challenge. The clinic was there when and where I needed it. They were busy, but they found the time to get my cat the needed care on a Saturday night.

Dr. Raymond has saved my cat's life twice now…read more Last summer, her original vet told me to put her down. Instead, I got a second opinion from Dr. Raymond, and he saved her life. When I was calling animal hospitals back then, I was being quoted close to $2,000 a day just for hospitalization, not including treatment. Finding Dr. Raymond was honestly a blessing. Recently, I thought my cat was bloated, so I took her to her old vet because it was closer (by 3 hours). They did bloodwork and X-rays, then basically told me they didn't know what was wrong but that the prognosis was bad. The next day, I took her to Dr. Raymond and showed him the bloodwork and X-rays. He took one look and immediately knew it was pyometra and that she needed emergency surgery. No guessing. No waiting around. He knew exactly what was wrong. What really blows my mind is that I spent less on her emergency surgery with Dr. Raymond than I spent at the first vet, who couldn't even diagnose her. They even charged me for a radiologist to review her X-rays and then didn't call me back for 10 days. Ten days. Had I not taken her to Dr. Raymond, she could have died overnight. Getting that call 10 days later was infuriating. I don't even want to think about what would have happened if I didn't know Dr. Raymond. He is incredibly knowledgeable, straightforward, and genuinely caring. When other vets have missed the mark completely, he has gotten it right. Twice. I trust Dr. Raymond with my cat's life because, quite literally, he has already saved it twice. And somehow he's managed to do it without bankrupting me in the process, which feels increasingly rare in veterinary medicine these days.

Thank you for saving our baby's life!!!! Dr. Raymond a very professional and caring person who does…read morenot put money first! The price for the surgery was very low compared with other hospital. We won't be able to afford it and get a better care if not Dr. Raymond and his fabulous team!! Thank you god bless you all!!My schnauzer is back in life

I brought my cat here last year for a bladder obstruction after the first vet I went to said he…read moreneeded to be put down. The staff here was so amazing and sympathetic. They not only worked with my budget, but found an affordable surgery center for me so my cat could get the treatment he needed. They even came in on the fourth of July to help my cat manually drain his bladder before his surgery. These guys are absolute lifesaver savers and I can't recommend them enough!

Charlee loves crossroads vet & clinic! The front & back office staff are amazing this is our 3rd…read morevisit they do great everytime

Thank you for helping me with my feral cats! The Team is top notch and all very friendly.read more

My poor experience is specifically with the adoption coordinator at Citrus Heights Petsmart,…read moreMichelle Lee. My family and I just lost our dog to cancer and we weren't looking to adopt another pet, but happened by the cat adoptions at Petsmart while shopping for our other dog's food. We fell in love with a 2month old Scottish Fold named Artemis. We saw her once, went home to think about it, and then returned the next day to see she was still there. We inquired with the volunteer there, who told us to text the adoption coordinator, Michelle Lee. Michelle was very short over text, but encouraged us to put in an application. So we did. We still couldn't stop thinking of Artemis the next day, and we were getting more excited about what a good fit she'd be in our home. So we returned to the Petsmart to visit her. We met her foster mother, chatted, and learned more about her. The Foster mother was so lovely. She told us that adopting Artemis out had been "hard because of Michelle" then hushed as if she would get in trouble for saying even that much. Other volunteers also exchanged knowing glances. Nancy then reviewed our application, said there weren't any other suitable candidates, and encouraged us to text Michelle to set up an appointment to adopt Artemis the next day. Nancy also assured us that because our application was in, and that it was the only one, that Artemis would be on hold for us. They pulled her paperwork for us. We had every reason to believe she was on hold for us. We texted Michelle who did not respond for over an hour. So we went home. When she did text me back, she asked us to "go back adopt her." So we started to go back and then she started calling me, frantically, texting for me to answer the phone. I answered for a brief interview, answered her questions seemingly to her satisfaction, and she again, suggested she was fine with us adopting her, but she needed to call the volunteers at Citrus Heights. Ultimately she texted me back and said they would wait for a vet evaluation since she'd been sick recently and then "let me know." At no point did she indicate that we were not approved to adopt Artemis or that she would be going back on her decision for us to adopt her. The next day I sent a text asking how the vet appointment went and was ignored for two days. I sent another text and Michelle told me then that they were still deciding on a family and completely denied that she told me she was ours and to go adopt her. I pushed back and sent screenshots of our conversation and she just maintained that "there is a lot of interest" in Artemis and other volunteers "have no idea" what they're talking about. Two of my partner's decided then to visit the shelter and speak with Francie, the office manager, who I'm told was absolutely wonderful and compassionate. Shoutout to her, for being so lovely and kind. She'd arranged to have my partner's speak to Michelle in person to find out what exactly had happened. When Michelle arrived to the shelter an hour and a half past her designated shift time, she was apparently unable to be accountable and made several excuses for her behavior, including that she was over stressed and grieving a personal loss. She denied making statements she had made over text to me even when confronted with screenshots. Ultimately we learned that Michelle lied to us and had adopted Artemis out to another family. There was nothing that Francie could do to make things right. I do not recommend adopting from this agency at Citrus Heights, while Michelle is the adoptions coordinator. Please go instead directly to the shelter or to one of the other Petsmart/Petco Locations. You will be met with grief, as well as confusing, disorganized, discompassionate, behavior.

Horrible service, unfriendly and unhelpful front desk staff. Beware - they only want to charge you…read moreas much as possible every single time - regardless of how many times you've been seen. It's ALL about you being a walking wallet, not about your animal.

An absolutely WONDERFUL veterinary service. They are knowledgeable and truly caring about the…read moreanimals. They don't overcharge for their services and work with you to determine the best things that your pet actually needs. I've been here multiple times now; first with an injured cat and then with my sick dog. I've had the pleasure of meeting a couple of the different vets and they are all wonderful. Cannot thank them enough and will absolutely be coming back! Highly recommend.

I have been taking my "son" here since he was a few months old till now and they are always very…read morekind and professional. I have met with both of the vets and many staff members over the years and have gotten very kind Christmas cards from them. We now take our "daughter" here as well and I appreciate the same level of care for both of our pets. I love that you can just come by when they are open for any new shots and its always an easy breezy process. My dogs love to come by here (because they know they get a treat after!) I have called for general health questions and they have always given good advice when needed. I have never been here for an emergency situation but always had good care for general health and wellness.

They used to be good. They got a new vet in there and she is all about telling you stuff you don't…read moreneed. Shes not about the animals. Shes just about making a large bill. We're getting our records for our animals and going elsewhere as fast as we can. There not about the animals anymore. I don't trust them. Don't go to Folsom vet!

Randy is the best vet I've have experienced with my many iterations of critters and vets. I've seen…read morehim cry putting my beloved Goldendoodle down. Randy has a big heart, and lots of experience helping people understand what is going on with your particular breed.

Excellent Service and very friendly and accommodating staff…read more My Belgian Malinois was treated like a lap dog. :-)

This place including all of the staff are so wonderful i truly cant thank them enough! I was quoted…read more$1,700 for only 2 of my cats teeth to be extracted at another vet, so i went down the rabbit hole searching for other more affordable options and i found this place thank god! They charged me $475 total and they ended up removing 6 teeth! The drive from sacramento was definitely worth it and they are usually pretty busy so be aware you may schedule your appointment a month or 2 prior before they could get you in. Also drop off is between 8-9 and i would recommend you get there at 8 to avoid waiting longer for your fur baby to be ready to come home. I dropped off my kitty at 8 15 am and she was ready to be picked up by 1 pm which was perfect since we stayed out there for the day due to the drive but again it was well worth it i will be taking my cats there again, thank you so so so much to all of the staff, they even called me the next day to make sure she was doing well.

I truly can't thank this place enough. Finding them felt like an answer to my prayers…read more I drove over an hour to get here, and I would gladly drive even farther if I had to. Every single person I met was so kind, compassionate, and genuinely cared about my dog. You can tell they do this because they love helping animals and the people who love them. My dog had severe Stage 4 periodontal disease and was in so much pain. He needed a lot of dental work and many extractions. I had been calling vet after vet, but every estimate was far beyond what I could afford. As someone with a limited income, I felt completely helpless. It broke my heart knowing he was suffering while I was desperately trying to figure out how to help him. This clinic gave me hope when I felt like I had run out of options. Not only did they take amazing care of my dog, but their prices made it possible for me to get him the treatment he desperately needed. Even with all of his extractions, the total was less than $600, including antibiotics and pain medication. I honestly couldn't believe it. Because of this clinic, my dog no longer has to live in constant pain. That means more to me than words can ever express. Thank you for giving people like me the chance to care for the pets we love so much without having to go into overwhelming debt. From the bottom of my heart, thank you for everything you do. You truly made a difference in both my dog's life and mine. I will never forget your kindness, and I recommend this clinic with all my heart.