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    Planned Parenthood - Jones

    3.5 (143 reviews)
    Closed • 8:00 am - 5:00 pm

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    Photo of Kori O.
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    4 years ago

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    5 years ago

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    5 years ago

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    4 years ago

    Great service. My favorite planned parenthood location. I will continue coming back :

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    5 years ago

    First time I went good quick easy experience. When I try to reach them on the phone and I'm waiting for an hour maybe more.

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    3 years ago

    Business owner information

    Photo of Eilyn S.

    Eilyn S.

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    4 years ago

    The center looked very clean. Front desk, Jessica was very helpful. Came at a good timing, place wasn't as busy.

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    9 years ago

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    7 years ago

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    8 years ago

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    4 years ago

    Barbara was AMAZING with me!! Fast and efficient work. Very nice and professional. Thank you sm for helping me out.

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    7 years ago

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    8 years ago

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    16 years ago

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    8 years ago

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    11 years ago

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    8 years ago

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    8 years ago

    I love this place. Staff is friendly & helpful. I always go in as walk in, I go as soon as they open. You'll be in and out quick.

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    13 years ago

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    Page 3 of 4

    Ask the Community - Planned Parenthood - Jones

    Are walk ins available? I can't seem to reach anyone by phone

    Hi Susana - Walk-in hours at this health center are Mon, Wed, Thurs, Fri: 8am - 3:30pm and… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Planned Parenthood - Jones

    “Nancy is very professional and kind you could tell she cares about her job and so does Denise who was sweet.”

    Mentioned in 12 reviews

    Read more highlights

    Virginia L Lee, MD - PIH Health - Check-in area in the waiting room.

    Virginia L Lee, MD - PIH Health

    3.7(52 reviews)
    1.6 mi

    I'm writing to share my experience at Dr. Virginia Lee's Whittier office on 08/13/2026. While I was…read morescheduled for an appointment, I ultimately chose to leave before being seen due to the behavior of the front desk staff. When I arrived, I greeted the two women at the desk with a "good morning." The receptionist cut me off twice, saying, "ma'am, just a moment, I'm with a customer," despite my simply trying to be polite. Another patient waiting in the lobby also witnessed this interaction. When it was my turn, the receptionist questioned me about paperwork I had already submitted and informed me of my $50 co-pay in a condescending tone. At that point, I requested to cancel my appointment. I calmly told her that I found her manner disrespectful and did not appreciate being spoken to that way. Dr. Lee was nearby during this exchange and responded with "oh my," but did not ask what had occurred or check in with me before I left. Because front office staff provide the first impression of a practice, I wanted to share this experience for other prospective patients.

    I have never been here & was referred. Instantly the receptionist was SUPER RUDE, COMPLETELY…read moreUNPROFESSIONAL. I called to make an appointment and she picks up the phone in a very irritated voice and says "hold pls". No Hi, Hello thanks for calling .... Office, can you hold pls" I held the first time and she had me on there for nearly 10min. Then I called back a few times and everytime she would say the same thing and instantly put me on hold until the 5th time she just sent the calls to voicemail. It's honestly surprising how someone like that is the face of the office. I know no one is going to correct her behavior but honestly try being more professional since you're in an office setting & your job is to greet & welcome new/existing patients. It's honestly embarrassing that they have someone so rude working for them. Wish I would have got her name

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    Virginia L Lee, MD - PIH Health
    Virginia L Lee, MD - PIH Health - Old school waiting room...

    Old school waiting room...

    Virginia L Lee, MD - PIH Health

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    Teresa K. Leung DO

    Teresa K. Leung DO

    3.0(3 reviews)
    4.1 mi

    I asked her some NSFW questions and she answered them professionally and cheerfully LMAO. I adore…read moreher! She's great!! I'm not gonna have more kids but for maintenance check ins, it's a nice entertaining visit despite it being a dreadful activity for most women. Office wise, it's clean. Fast. Friendly. Normal things that should be expected.

    I have been with Dr. Leung for years. In mid 2023 she stopped my bc pill because my blood pressure…read morewas too high 1 time. She didn't recheck it and looking back i should have asked her to. But I was coping with my husband whonwas dying of cancer so I wasn't necessarily completely attentive to my own care. This pill was controlling some serious pain. After I stopped taking the pill I was in excruciating pain but couldn't tend to myself because my husband was now dying. All my attention went to him. After finally getting back in to see Dr. Leung 4 months later to start the pill again she insisted I try the IUD. I wasn't to comfortable with the idea but she was really insistent it would be better. I decided to try it and so began 2 years of the worst pain I have ever experienced. After she inserted the IUD I ended up with a UTI. After I healed from the UTI the symptoms never went away. I saw a urologist who also was a bad experience. He the diagnosed me with Interstitial cystitis. I told Dr. Leung at my follow up that I really thought the IUD was causing more pain. She insisted it wasn't the IUD. My urologist insisted it wasn't the IUD. Well I trusted them both. For 2 years I changed my diet drastically to manage Interstitial Cystitis assuming that was my problem. Finally in Dec. of 2025 I insisted the IUD be removed really convinced it was causing some of not all of my symptoms. I even paid cash because my insurance didn't kick in until Jan. 2026. I saw Dr. Melnik who listened to my whole story and removed the IUD promptly. For 2 weeks I felt 100% relief. Then I ended up with another UTI. And here we are again. I am now healing from this UTI and while I'm getting better the progress has been painful and slow. To think all this could have been avoided if Dr. Leung had just listened to me and removed the IUD instead of convincing me it wasn't the IUD. I have also changed my urologist. This whole process has been a nightmare and not something I wanted to experience and helping my husband fight sarcoma for almost 6 years. After his death I was mourning but looking forward to some much needed rest. That is still yet to happen 2 and a half years later. Doctors please listen to your patients. If they tell you something isn't right give them the benefit of the doubt.

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    Teresa K. Leung DO

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    Planned Parenthood - Jones - obgyn - Updated September 2026

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