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    Plano Auto Repair Mobile Service

    5.0 (1 review)
    Closed 9:00 am - 7:00 pm

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    7 months ago

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    Car Care Central - Car Care Central

    Car Care Central

    (69 reviews)

    I had a battery issue and Bobby came out and fixed the problem for free! It is rare to find a car…read morerepair place that will not over charge for everything! Bobby fixed it for free on his own time without additional charges. They have been consistently great for us for years !

    Do NOT take your car to Car Care Central. Short version - they wanted to charge me $1,900 for a…read morerepair that I was able to do myself for $12. Long Version - one day my trunk wouldn't open. I heard a click, but it wouldn't open. My car thought it was open (the little warning would come on each time I turned on the cat), but I couldn't get it to open. So I took it to Car Care Central. They said it likely was electrical and that it would be $300 for them to diagnose the problem. After they did that the first person I talked to said it would be $1900 to repair and made it sound like they wanted to replace the thing that was responsible for ALL the power locks. I said that didn't make sense because all the other doors worked fine... so they passed the phone to someone else. I don't remember what explanation they gave me, but they said something I probably didn't understand and said they'd apply the $300 to the repair cost. I got my car and said I would have to schedule the repair later. At the time I was in a hurry, so I didn't notice that they did not give me a quote, only a receipt for the diagnostics. Later, I decided to text my friend who's incredibly knowledgeable about cars to see if I needed to get a 2nd opinion from another mechanic. He asked to look at the quote. I contacted Car Care Central and they emailed it to me. Now the repair was $1200. ‍ Definitely suspicious. My friend then told me about 2 things I could try myself to figure out the problem on my own. So I looked up the fuse box information for my car, found the "relay" (looks like a plug) for my trunk, unplugged that, and swapped it with a relay from another part that was working. My trunk opened! This "diagnosis" of the problem took me all of TWENTY minutes and that was only because I had to look up info first. I ordered a new relay from AutoZone for $12, got it the next day, plugged it in, and my trunk has worked since. ‍ I know we've all heard of mechanics trying to take advantage, but I'm still shocked at the amount they tried to charge me, and that they still charged me the $300 at all. So yeah, wanted to spread the warning so no one else gets scammed!

    Plano Auto Repair Mobile Service - autorepair - Updated May 2026

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