I recently purchased an entire new HVAC system duct work and all. Matt the sales rep came out and…read morewas great at that first meeting. I was confused and unsure of how the system worked and called a few times to ask questions. Once I finally made the decision to go with them and move forward Matt came out again for some measurements. I was still a little unsure that the system he was selling me was indeed going to make me happy. He was very good at his job and I still moved forward. Once installed, it wasn't making me happy and it was very expensive. My advice is that Matt needs to LISTEN to the customer and not TELL them what they want. He was my only negative of this buying experience. Now, the technicians, the management, the office staff, the ENTIRE companies customer service is BEYOND FABULOUS! You will not find a better company to work with. Yes, they're more expensive, but the service and the product is worth every single extra cent. My situation was a fluke, but they had to come out several times and NEVER made me wait, never acted annoyed and always showed up on time with professional, respectful and knowledgeable attitudes. I think this is my favorite company I've ever dealt with in my life.

I contacted this company to inspect a persistent musty odor coming through my HVAC system when it…read morerains. The salesperson who came out told me my ducts were "ripped" and needed full replacement, quoting nearly $6,000. He stated this was the only solution to resolve the smell. After I explained that I could not afford that, he then strongly pushed a $1,300 air purifier as something I "really should" purchase. Feeling uneasy, I sought a second opinion from an independent duct specialist and shared the same photos. I was told the ducts are intact and that the outer layer condition does not impact airflow or cause odor. I was also advised that a rain-related musty smell is more consistent with a moisture issue, such as a roof or pipe leak -- not duct failure. This experience was extremely stressful. Being presented with a costly, urgent repair and then upsold an air purifier -- only to later learn the ducts may not be the issue at all -- left me feeling misled. I would strongly encourage others to seek a second opinion before agreeing to major HVAC duct replacements.

Joshua L. came out to our home in Murrieta and thoroughly inspected our aging air conditioner unit…read more He provided a clear diagnosis of the issues (refrigerant leak and control problems) and walked us through practical solutions. He was completely honest, extremely helpful, and took the time to explain everything in easy-to-understand terms without any pressure. Joshua offered several repair and replacement options with transparent pricing, which helped us make an informed decision that fits our needs and budget. I highly recommend Joshua and the entire team at Integrity Air and Heating & Cooling. Professional, trustworthy, and customer-focused, exactly what you want when dealing with HVAC issues.

Joshua, Nathan, Josh T, Logan, Ashton, thank you for power through and getting us up and running…read more Unfortunately it wasn't easy install but this team was dedicated to getting us running. We appreciate you cleaning up everything and making sure it was all working and we were satisfied before heading home.

SUMMARY: They were the only company that could come out on 1…read moreday's notice, and arrived exactly on time. Everyone I dealt with was both friendly and professional, and the job was done quickly (~15 minutes!) and right. I'm very satisfied with the service I received. (Also note that based on a LOT of phone calls made, their pricing seems to be about in the middle of the pack). FULL: So my upstairs AC went out last week. Although the worst of the heat wave had ended, it was still hitting 85+ outside and 95+ inside. Fortunately, I have 2 AC units - but the downstairs unit is smaller, and was being overwhelmed by the heat from upstairs, leaving even the downstairs hot and causing me to worry the unit would break. Anyway, I called around to a lot of companies. There were many that had good ratings, but (and perhaps this is pot luck), Ley was the only company that could come out by the next day. When scheduling the initial visit, I asked some questions about pricing and they seemed to be in the middle of the pack. Unfortunately I cannot remember the names of either of the people I spoke with at the company (I even asked the guy as he left specifically for this review, and now am forgetting!). But both the woman I spoke with on the phone, and the man who came out to do the repair, were very friendly and personable. The technician arrived almost exactly on the first minute of the arrival window, which was awesome. He was fast too - he had diagnosed the problem in a couple of minutes, max, and completed the repair within 15 minutes. He then spent quite a while answering questions I had about future upgrades, and ideas on how to cool the one room in my house that's always hotter than the rest. He actually spent more time answering my questions and giving me ideas than doing the repair! The final bill was a HUGE relief too. I was very worried that it would be a freon issue, which is a fortune to diagnose leaks and then refill. But it wound up being just some sort of capacitor, and was probably about the cheapest possible repair the unit could have needed. Again, this is a bit of pot luck - but it's still a good sign in my eyes when the correct repair is cheap, and that's the repair they make, without trying to upsell or convince me it's something more expensive. Speaks to integrity and professionalism. Anyway, the bottom line (as you can probably tell by now LOL) is that I was quite satisfied with the service. Everyone was both friendly and professional, and the job was done quickly and right.

Ley Heating and air conditioning truly saved us 4900.00. We had an estimate for 5000 from another…read morecompany and Leyfixed it for 95.00. Great customer service and friendly service staff. Will definitely be using them from now on. Thanks, Donna Stephens

Our air conditioner stopped working, so we called J & I Heating & Air Conditioning. They came out…read morethe same day and fixed the issue quickly. Juan was very friendly and informative, sharing tips on how to keep the system in good shape. I also appreciate that he picked up a return air filter for our hallway, as ours needed replacing. I highly recommend J & I Heating & Air Conditioning.

Just moved into a new place and originally requested duct cleaning, but the ducts were in poor…read morecondition and couldn't be cleaned without damage. After discussing options, I decided to install minisplit units instead. Juan and his team located the equipment and installed everything the next day, one main unit in the living room and one in each bedroom. Very professional, installation looks great, and the system works perfectly. It's been a month now and I'm really happy with it. Highly recommend.

We used Elite to replace our very ancient air conditioning unit. They were great to work with! They…read morestayed until the job was done, was very friendly and kind to my son, and loved in our dogs! We highly recommend. The work was well done also.

I called to schedule a service for a few things that weren't working properly. John showed up…read morewithin the hour. He not only fixed everything he also educated me. Extremely satisfied and would highly recommend.

We had an appointment for a maintenance check on our AC and decided to get a new unit. Mike came…read moreand was professional, friendly and explained everything to us. They returned a couple days later and performed the installation. We would recommend AQS for your needs.

They advertised free in-person estimates on Facebook; but when I called to set up an appointment,…read moreand they learned that I wanted an estimate to repair my existing system instead of an estimate to REPLACE it, they told me there'd be a $99 charge to come out. After complaining that their advertising was false as to "FREE" estimates I eventually went ahead and made an appointment for them to come out. Roughly 2-hours later I received the following text message "Thank you Anthony for reaching out! However, Johnson Valley is outside of our service area. Thank you and have a good day." Seriously?? If I don't buy a new system, suddenly I'm outside their service area? I called their number that I found on Facebook, and their own AI assistant CONFIRMED that they DO service that area. I asked to speak to a person; explained the entire situation and then the lady told me that the AI assistant was wrong. UNBELIEVABLE!!! Watch out for these people as all they want to do is upsell people what they do not want or need and failure to agree to a replacement visit will likely end with "we don't service your area" or some other lame excuse. All this did was waste a day and set me back in terms of getting my system fixed. Bad business practices like this ... NOT COOL! Look elsewhere for more honest reputable companies that do not blatantly lie to their prospective customers or falsely advertise free estimates. Good Luck if you decide to deal with AQS Heating And Air out of Hemet, CA.

I have been using this company for over 8 years now and he is the only one I trust with my…read morebusiness. This man has saved me in the middle of summer he is responsive, professional and has great prices. My mom and I both use him, he only does what's needed and never tries to over sell. He just replaced my 17 year old unit, with a bigger, quieter, more efficient unit, and it's amazing!!!! This business under Jason is the best my mother and I have ever used. Please reach out to him before you use any other company. You won't regret it!!!

Jason is amazing! He came quickly and got our air running fast. He is also very knowledgeable and…read moregave us helpful, practical tips to keep our air cooler and our unit running more efficiently. Thanks so much!

Drew and his team are amazing. They are very good at making the process easier. Very noticeable and…read morevery detailed. On time works clean and smooth. I would recommend using All A/C & Heating. Great price and a job well done. 5 Star . Thanks Drew for making it an easy experience.

Drew, has always been dependable and knowledgeable addressing my AC and heating needs. I highly…read morerecommend his work. Thanks, Drew, for all your help during my years in my home. You've been fantastic!