Just leaving, very dissatisfied. My hands and feet still came out cute, but I did not get what I asked for due to miscommunication on the nail tech's part. Admittedly, I've been doing my own hands and feet for a year or so, so I'm not sure if manicures and pedicures have changed to where the nail shops no longer clean under finger nails and toenails, but I had to ask for it to be done for my toes, and the tech only cleaned under one hand. Neither the tech that did my nails nor the one that did my feet completely addressed my cuticles, they don't look as clean as they used to when I was still going to nail shops. I asked for "Cat Eye" and showed them exactly what I wanted from a finger nail example that they offered to me. There was understanding at this point. When it came time to do the Cat Eye, the tech did a design that I didn't ask for. I showed her exactly what I wanted. She asked if I wanted something different, [from the previous design she did] I said yes. I was waiting to see what I asked for to appear, it never happened. Again, my nails were still cute, just not what I asked for. As it was my first time getting Cat Eye, I wanted to know where we went wrong. When I was figuring things out aloud, I had to make it clear that I gave them their own example of what I asked for, and the tech did a design that was not requested. No accountability was taken on their side. Another tech interjected to provide clarity, which helped me understand the first tech better, but it didn't uncover a misunderstanding on my part. She even tried to attribute the misunderstanding to my lack of experience with Cat Eye. I've seen the style on numerous hands and I ask each time if that style is Cat Eye, that's all that I'm thinking that I need to request especially when given an example by the nail tech and told her that that's exactly what I wanted. It was very frustrating to have to keep my cool to avoid looking like the bad guy when voicing corrections that should've just been performed for a paying customer. read more

Moved to this neighborhood and was hoping I could find me a pedicure place close by. I would not recommend. Katy was my technician and she colored outside of most of my toes. I asked her to fix it but she only filed the sides a little bit. Hard to fix once it's cured with gel. I also felt burning during the gel cure and was wondering why. Later on I found out it was the clear gel dripping down my toes that I couldn't see. I ended up having to rip the clear gel that were cured on the bottom of my toes. Horrible work. read more

I love coming here to get my pedicures! Tammy always does a good job and the place is so relaxing

Tammy was wonderful and she listened to my requests. Her and her crew were very helpful. Thank you read more

Platinum Nail Spa - Nail Salons Near Me - Elk Grove, California

Julie is the best. I love getting manicures and pedicures here. The massage for the pedicure is extremely relaxing. They listen to what you are hoping to get done and they do a great job. read more

I had a fill and spa pedicure. Julie was great and had special attention to details and my requests. I'll continue to come back. read more

Platinum Nail Spa - Nail Salons Near Me - Elk Grove, California

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I have been getting my nails done from Tiffany for the last three years and she is amazing. She takes her time in doing quality work, let me see if the color would look good by painting on one nail. She is patient, and listens. I highly recommend Tiffany!! read more

Platinum Nail Spa - Nail Salons Near Me - Elk Grove, California

I have been seeing Tammy for about 8 years since she did my nails for my wedding. Nails and Eyebrows. I still see her for up keep. I love The way she waxes my eyes. read more

Platinum Nail Spa is amazing! The owner makes sure all of the patrons are comfortable by asking if we would like a bottle of cold water & asks how we are. I've seen other Techs and have found they are all great. I'm a 3 year patron and my Nail Tech is THAO. I'm so confident of Thao, I have her pick my color at each visit for a nail gel fill manicure for hands and feet. Can't go wrong. Make an appointment today! They are busy everyday! read more

Platinum Nail Spa - Inside Platinum Nail Spa ... busy bee's - Nail Salons Near Me - Elk Grove, California

Came here after hours for a pedi since the door was open. Trang did an amazing job on my pedi, best part was the leg and foot massage. This was one level up from the basic! I'm definitely coming back again. read more

Love Platinum Nails! Tami does a great job - remembering my favorite colors and pedicure spa scents. Whether you make an appointment or walk in it's always a great experience. Bottles water - check Awesome Massage Chairs double check! read more

Tina was amazing she took her time doing my pedicure and platinum nail spa is totally remodeled and very clean all the staff members are very friendly, highly recommended to guy's and gal's take care of your feet you are on your feet for hours every day treat yourself to a amazing experience at platinum nail spa and don't forget to ask for TINA read more

Amazing place to come relax and get the old nails done. My wife swears by this place. I join her a couple times a year and I have enjoyed every moment of it. The ladies are all nice and do a great job taking their time and helping you be comfortable. The chairs are newer and provide a pretty good massage. I get the deluxe massage and I get the lemon scented lotions. They offer several different scents and my wife always gets the lavender. read more

The service Tammy gave me was excellent and relaxing. I always enjoy my self care time I spend here with her.

I only come here! Tammy always does my French tip for my mani and pedi! I tend to have ingrown as well and she's always able to give me relief :) Thank you Tammy! read more

The nail spa is very clean. Quality service customer oriented.. staff is very friendly. Best place to get pedicures. read more

Platinum Nail Spa - My daughter getting a manicure - Nail Salons Near Me - Elk Grove, California

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I get acrylics and pedicures regularly at this salon and always leave feeling and looking great! The massage chairs are incredible and the vibe is cute and girly. Diane always hooks me up with the best nails in Elk Grove read more

Platinum Nail Spa - Almond shape chrome French tips done by Diane - Nail Salons Near Me - Elk Grove, California

Love Platinum Nails. Have been coming here for years and they are always updating their equipment and services. Tammy is great if you are looking to book with a specific technician. read more

I have been going to this salon for over 10 years and have always received excellent quality service. And the staff are very professional and courteous. Tammy is very accommodating to my requests. read more

Been going to Kathy for years!!! She's super friendly and it's always easy booking an appointment with her. I used to go more often before covid and stopped for a bit, but recently went again and I am happy to say the service / experience is the same. So amazing with pedicures and waxing. I love that it's close by as well & affordable. It's right next to cold stone. I usually get the deluxe pedicure and my lips + brows waxed! It's very cleaner inside and they're always playing relaxing music. I love the time she spends massaging, I never feel rushed. read more

Platinum Nail Spa - White toes - Nail Salons Near Me - Elk Grove, California

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I went to get pedicure, for my birthday the nail tech argued the entire time, she abused me verbally and even grabbed the arm from the chair and squeezed my arm as doing it, she was so loud and unprofessional and had a very bad temper!! all because I told her she had not clipped the nail hanging from one of my toes! And there was uneven nails job was being poorly done and entire time fighting we me & so rough when she snapped out of ANGER! this was vthe worst ever she then left me in water with cream all over my legs and thru the gift certificate on table!! I am considering filling police report I am just sick! read more

Platinum Nail Spa - Plantium nails is not. Good spot!! - Nail Salons Near Me - Elk Grove, California

I have gotten a manicure and pedicure here and it is always relaxing and easy to schedule. Lots of options and colors to choose from as well! Thank you Tina! read more

Thao is the best, always going the extra mile to make sure I will leave happy each time I come in for a new set! I love the atmosphere and I've always felt comfortable at this salon! read more

Platinum Nail Spa - Valentine's Day nails - Nail Salons Near Me - Elk Grove, California

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I love Tina! She does a fantastic job ever time. She is so sweet and friendly. Always distend to what I want try. The salon has a great selection of powers and polish. They have new spa chairs and it's super clean. read more

We are chronic customers of this place and we love coming back. Through the years, the owner upgrade the pedicure chairs and salon equipments frequently to keep up with the trend and suit customer satisfaction. Julie and Kathy are our favorite nail technicians. They always do a good job and would send us reminders when we are due for our pedicure/foot spa. They always accommodate our requests. I would recommend this place to go to if you are looking for a relaxing day and its worth the money you spend! read more

I've come here for years and always had good experiences. Tina and Kathy are both wonderful and the atmosphere is quiet and pleasant. One of the few locations near Wilton as well! read more

Great place. New pedicure chairs are very comfortable with amazing massage. Request Julie.

I have been going here for a little over a year now consistently, my tech is Tina & she is great - my nails are natural & healthy (see a few pics attached) the nail polish colors & ambience is beautiful. Super affordable. I highly recommend. read more

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My mom was a recent walk-in client requesting a gel manicure and gel pedicure. She arrived at the salon around 4:00 p.m., waited about 15 minutes and received her pedicure first. The color requested was a light, neutral color with a specific number to match the paint. The nail technician walked away as she attempted to detail the number. The tech purposefully used a standard, flat white instead. The quality and time spent was pretty standard. Soon after, the female nail technician passed my mom along to an older male technician for the manicure. He may have been putting forth his best effort, and maybe he was under qualified, but my mom was mortified with the end result. The manicure was not soothing nor comfortable. The manicure in fact caused pain. The paint job seemed unfinished and quite messy. The shape of the nails are pretty inconsistent, as well the smoothness & the thickness. The outcome of the manicure and pedicure was questionable, but the most disappointing part was the amount of time the services required. My mom did not leave the salon until 7:00, which means she was sitting at the salon with less than sub-par service for THREE HOURS. Please keep in mind that my mom is too kind to back out of the middle of the services, speak up in a confrontational manner, etc. She is feeling extremely distraught and frustrated by her experience at Platinum Nail Salon in Elk Grove, CA on Elk Grove Blvd. and Waterman Road. I hope future clients have a more positive experience, and I hope that management could not only refund the payment from today, Friday, March 8th for this manicure and pedicure, but also compensate my mom for her time in some way. read more

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I have been a customer of Platinum nail spa and nail tech Tammy since 2008. Bring my mother and father in law in as well. Would not go anywhere else. Extremely clean, careful and always accommodating for appointments. Best nail salon in EG. read more

I have been coming here for over 15 years. I moved out of Elk Grove and still drive here every 2 weeks. The customer service is amazing and Julie is able to create the designs I want. I've tried other places and immediately come back here. Julie is the best! read more

I've been coming to this salon for over 10 years. Tammy has taken such good care of me. She works with my schedule and her work is impeccable. Love this salon and it's look and class. read more

I love Diane, she's amazing and i always feel comfortable getting my nails done by her. I'm always looking forward for my next visit with Platinum Nail Spa, Hands down amazing experiences. read more

Platinum Nail Spa - My nails after a quick 35 min appointment with Diane. She's wonderful! - Nail Salons Near Me - Elk Grove, California

Great nail service, my technician Tammy does a fantastic job. I have problem toe nails and she fixes them right up!

I rarely write reviews but had to. I have to leave town unexpectedly and needed a last minute pedicure so I came here. I forgot why I left these types of places but I was reminded. The lady who did my pedicure was great. HOWEVER, her coworker/manager whatever she is repeatedly walked past me and pitched trash (things from the floor/back room/etc) into my pedicure tub. So disgusting. Anyway, I got in and out, but if you want a nice experience, think again. read more

My nail tech Thao is awesome. She always gets in me in for an appointment even when it's last minute. She always listens to my concerns and goes above and beyond every time. The vibe is very relaxing and comfortable.... I love Platinum Nail Spa Melissa- read more

I'm not sure what to say. I've never had the skin of my eyelids ripped off from an eyebrow waxing before. It's been three days and the pain has not gone away, but the scars do seem to be healing. I'm giving the place two stars instead of one because they did a thorough job on my dad's pedicure and he really needed it. My nails look a little sloppy, but I guess I'll chalk that up to the fact that they stayed open late just for me and my dad- we finished at 8:30p on a Friday. This nail salon has the special license to remain open during Pandemic times. And Hanging screens of plastic separate you and your technician. read more

Platinum Nail Spa - 3 days after eyebrow waxing - Nail Salons Near Me - Elk Grove, California

i went here to get my nails done a couple days ago and they did not look like the into picture at all , was overpriced and not the color i wanted she took way longer they she said and she was disrespectful to me ,not only that but the nail glue they use only lasted 3 days on me , horrible service!! wouldnt recommend read more

Tiffany and Diane were amazing and so friendly! My nails look beautiful :) I love how clean and organized this nail salon is. They also play really good music videos on a big screen to enjoy while you are getting the best service. read more

I have been coming here for a few years now and Thao is always super friendly. She has been doing my nails for a the last few years and never fails. She keeps me coming back and always works with the appointment times I need. I have been very satisfied the last few years and that is why I keep coming back. read more