I'll update my review later as I haven't paid a bill with them yet, I just wanted to leave a good…read morenote for Christian, he made the set up very easy and had great customer service and attention to detail, he even knew how to spell my name and most people messed that up because they LACK attention to detail. Thanks for making it easy. I'll update my review. They better not charge me an arm or a leg or I seriously will not pay it dude :) The cost of things vs what people get paid is too high. I make around $20/ hr so you seriouslly better not charge me over $100/month or we are going to have a serious problem, but I wanted to leave a good note for mr. Chrstian.

This is another Portland utility, like Pacific Power and Waste Managment who after the pandemic…read moredecided that closing people's accounts was just too dang hard. The grift is this: you call to close your account. They say "sure pal". Then maybe next month, maybe even years down the line you get billed again. Maybe you call in and explain "I closed this account" and usually there's "nothing they can do but close you out and send you a last bill". But, obviously you didn't receive those services. The next tenant/owner did. Your account was just charged out of the blue. Maybe some people are fooled into paying. I think that's the point, or it wouldn't keep happening with multiple different utilities. Eventually they sell your account to collections and make a few nickels there. It's the utility equivalent of searching for spare change in your buddy's sofa cushions and it's just as classy. I feel for the customer service agents who get reamed out and the people who hoped they had left the craziness of post-pandemic Portland behind but NO! It's back to pester us more! Boo.

I'm surprised to see such low reviews for Pacific Power because they have always given me great…read moreservice. Out of a dozen or so utility companies, Pacific Power has the friendliest and most helpful customer service by far! Their wait times are reasonable, and the customer service people always help me without dragging me through endless loops.

Oh my god fix your app. It never sends me the link to reset my password and for some reason it's…read moremaking me reset my password again after I already went through all of this. I'm just trying to pay my power and I can't even get into the account. Also automatic payments are screwed up too. I've never been able to set that up.

I was impressed by this company from the get go. My initial impression of them was very favorable;…read morethey checked all the right boxes: The business is run professionally, they respond promptly to queries, and when the electrician calls you to discuss the job, he is very well mannered and sincere. The initial call was followed up with a site visit from a senior electrician. Daniel came to assess the current wiring and to provide a quote for the requested work. The pricing is very reasonable, and I felt like I was dealing with a man who has integrity. They were flexible in scheduling the work, and were able to do it on a Saturday, at my request. I'm very pleased with the results, both functionally and aesthetically, and am really glad I discovered these guys. They are honest, professional, accommodating, and they do excellent work.

I had a terrific experience with Portland Metro Electric from start to finish. I called to get a…read morequote, sent a description of everything I wanted and got a full breakdown of how much every item costs (several outlets installed off of existing light switches and some switch/outlet replacements). On the day of Tyler and Ben arrived on time, they were polite and friendly and finished the job quickly. They left everything clean and tidy. I will definitely call them for any future electrical work needed!

The service people are great. The office loves to bill people like myself even after I sold it. I…read moreowned a 4 plex in Lake Oswego and moved out approximately 3 years ago. I sold it in December of 2025. NW Natural sent me a bill for $50.98 for one of the units. I called them and told them I no longer had an interest in the building, but they insisted I had to pay, which I did. They simply would not listen to reason. I do not trust them, but they have a monopoly on th area, and do not have to listen to customers. They never admit to shady practices, nor to exploiting senior citizens like myself. Most of the employees and company practices are honest but billing has problems, and blames the customers. I paid even though it was not my bill. NW Gas has had this problem for years. They need to clean it up and stop

The theft with these folks is attrocious. I'm getting billed $125 + for the service of them…read morebilling me.

Garrett and the entire install team did a great job of adding a gas fireplace in our Kitchen area!!…read more I would highly recommend them The finished fireplace looks great and we are very happy with all of their work!!

I needed a routine service for my Propane Fireplace Insert and my furnace. I did have to wait a…read morebit, but it was worth it. I took their yearly maintenance program for an added savings. The technician, Ted, was a nice young man. Very clean, polite and knowledgeable. He was very thorough and took care to cover my carpet, ensuring no mess. I would highly recommend this service company for all your heating needs. Joe, in the office is a kind gentleman and very good at communicating about your needs. A+ All Fuel!

Brenndon quoted and performed a conduit and power run to our shed. He was helpful in understanding…read morethe limits of our home's power service, and offered a solid, reasonably priced option. The work looks good to my layman's eye, and passed city inspection with no issues.

I recently had an outlet installed so that the new dishwasher could be installed since the old…read moresetup required an update to the wiring. I posted a description of the problem on Yelp hoping I could finally locate a company that was able to sign on for the needed repair work. Through the contact info I left on Yelp, I received a call from one of the agents at Unity only minutes after posting, and she set me up to have Adrian look at the issue and offer an estimate. He was very professional, courteous and transparent about the issue, and sent us the quote to which he was hired on to do the electrical work. The repair work all moved along smoothly! If we need to hire a company again for future work or to recommend to others, we would definitely choose Unity without hesitation!

John and his assistant were amazing! They worked with us on our schedule and were in time, worked…read morequickly and accurately to fix up a couple bathroom lighting/fan issues. Would definitely recommend and will definitely use again! Can't say enough good things!

I've been using Pacific Northwest Electrical for over five years and couldn't be happier with their…read moreservice. John and Hunter are professional, knowledgeable, and always great to work with. Over the years they've handled everything from a same-day emergency thermostat replacement to installing an EV charger, upgrading my electrical panel, wiring my entire workshop with a new subpanel, installing ceiling fans, and more. No matter the size of the job, the quality of their work is always top-notch. They're a family-owned local business that truly takes pride in what they do. Their reliability, craftsmanship, and customer service have earned my trust to the point that I never even consider calling another electrician. Highly recommended!