Service and management. They refuse to address customer complaints, or provide access to a manager…read more Despite repeated attempts to resolve my complaint, no response.

Really great food for an affordable price. Love their range of panini sandwiches. I've never had a…read morebad panini from here! The staff were helpful and polite and the service was quick. A chill spot to grab a bite with a group of friends or family.

Great location for sandwiches, wraps and soups. Friendly staff and good portions. I recommend the…read morechicken noodle soup, the grilled chicken Caesar wrap and the "Italian" hero.

Ate the first half in my car right outside and it was an excellent sandwich! Particularly the…read morebread! Can't wait to try out more of the menu

Talk about bang for your buck! Fresh off the plane, my cousin recommended we eat here since they…read morehave healthy food and great portion sizes. We walked in and were greeted promptly. I was surprised at the amount of space there was considering it's in a strip mall. Scouring the menu, I noticed they had tons of healthy options. I debated between the shrimp and chicken, but ultimately decided on #28, blackened chicken breast with brown rice and veggies. I asked if I could substitute the veggies for peppers and they were happy to accommodate. We went to Walgreens so she could pick something up and our order was ready by the time we came back. When I opened my bag, I was shocked at how big the platter was. If portioned correctly, you could easily get 3-4 meals. Kudos to them for not skimping on the protein because there was plenty abound. Before I left, they asked if I wanted any sauces. I told them I'd like teriyaki and they gave it to me in this large container. I took two bites (before I put it on) just to see if it was seasoned. The chicken was but the rice was plain, so I decided to go ahead and add it. I noticed the consistency was more of a liquid and it tasted like soy sauce. Nevertheless, I enjoyed my meal and the generous portions. I'll for sure be back next time I'm on the island.

The food and juices were just okay.. saw the prices on yelp, ordered a pick up order, and was…read moreshocked that the prices almost doubled from what was online. The gal inside explained they were old prices. UPDATE 6 hrs LATER: I got food poisoning

When they 1st opened they were better than most places offering a healthier option until Fuel…read more(originally from Bklyn) opened up in September2024 in Charleston.. Fuel's owner Rick has been in business for 25 years and that one time had 13 locations until Covid.. If you put the same dish prepared by Better next to fuels', I promise you you would never go back to Better

Great food, great service. I love the selections. Get the Monkey Munch Toast…read moreyou will not regret it :-D

This has to be up there with one of the best pizzerias in Staten Island and arguably in all of NYC…read more I got the truffle potato pizza, margherita, and spicy vodka chicken parm, and all 3 were outstanding. The truffle potato pizza was especially good. You rarely see this style in the US but I know it's popular in parts of Italy. Highly recommend giving it a try. The Margherita was fantastic, and the spicy vodka chicken parm was excellent as well. I believe they make their own bread which made everything even better. The crust on the pizza is reminiscent of a croissant. Super light and flaky. I have no idea how they were able to do this. Honestly, that alone should be enough to get you through the door. Highly recommend this place. I'm definitely coming back and I'm really glad I gave it a try

I got a half hero of chicken vodka parm and a soup and it was delicious. !! I got a pasta fagioli…read moresoup with it too. I will definitely be going back to try out some more of the menu !!

As popular as this place it is 100% worth its hype. The hostess was immediately very friendly and…read morewelcoming as soon as we walked in! You go and pick out the deserts you like from the glass and they come and bring it out to you all pretty on a plate with powdered sugar, the deserts felt cold and fresh even despite it being close to closing and our server was very attentive, kind, and excited even showing us his favourite options! Royal Crown is a Staten Island classic and totally worth the visit.

Went to this place after getting off the road all the way from Westchester with my elderly mother…read morebecause she wanted eggplant Parmesan and she had eaten from this place before when a relative was staying at a hospital rehabilitation center nearby and remembered the food being good, so we went to have some lunch. We were seated in the outdoor area, which is nice on a humid day as You can get a decent breeze. 99% of the people who were there were just enjoying their their food and socializing, We decided to sit at a table near a window for whatever reason there was a gentleman at this table who decided that it was okay for him to vape while he was sitting down instead of exiting the restaurant. Not only did he decide that it was okay to vape, he decided that it was okay to blow his vapors onto my mother's head and engulf us in his gaping experience. Instead of noticing (full time hostess in the immediate area), automatically reseating us, apologizing and telling the man that is NOT okay to vape in the restaurant I had to flag a server down and let them know that we wanted a different table. Pretty good service but I really thought that that was a gross oversight on part of the restaurant like indoor smoking is illegal in the first place and vaping really isn't any better (arguably worse depending on what scientific data you're looking at), plenty people have respiratory issues and just preference period. No one should be forced to sit anywhere where a no vaping policy isn't being enforced in 2026. Really disappointed that I can't give this place a higher than a three star rating as a result because the food is pretty good and the servers were quick and pleasant, but the smoking issue to me is a gross oversight as far as basic customer service goes. People shouldn't be made to feel like they're being weird for wanting a different table because they don't want to be surrounded by anything but oxygen, Do better folks. Tried to call and speak with a manager BEFORE leaving this review, was left on hold for close to 10 mins however manager was extremely apologetic and pretty appalled he personally stated that vaping IS against their policy and that the staff should have absolutely been enforcing that. Welp, that's what complaints are for right? Food is decent and staff is respectful but I don't know if I'd go back given that experience if I have alternative choices in the area just trying to enjoy some lunch, drama and discomfort is not necessary indoor vaping is outlawed for a reason people violating that shouldn't get to just go about their day with zero consequences while everyone else is annoyed or having their lung / cardiovascular health put at risk involuntarily. YMMV

Great coffee and food! Everything is always fresh and…read moredelicious! It's so convenient being in the lobby of my Urby apt. They also have a nice seating area to enjoy your food!

Food service atmosphere we're all perfect. Great servers and kind attitudes. Made it worthwhile…read more I'll go back when in town again.

We absolutely loved our dinner at Panini Grill tonight. This place was an old staple of mine and it…read morehas only gotten more delicious with time. Our server Arturo was very attentive and a gentleman and we will be coming back to request him. Thank you Arturo!! Also love the renovations- it looks amazing inside, what a romantic spot!

We came in with no reservation and the hostess made a tight lipped face when we told her, and then…read morehelped us to a table in the back. I loved the decor in the back area. Earthy vibes. Also, the back door squeaked a lot... it was unpleasant because we were sitting right next to it. My fiancé ordered the chicken chipotle panini, and I ordered the Pete's panini with balsamic instead of pesto on gluten free bread. Mine was GINORMOUS. Easily 2-3 servings. It was way too much food for one person. It was also a bit dry, with pretty much all chicken and little burrata and sauce. I would get something else if I came back. It was also pretty pricey. I'd rather half the portion for a cheaper price. My fiancé said his chipotle chicken panini was good, but even he struggled finishing his portion which was a normal size compared to mine. I don't know if I'd come back.

It is good to find a halal butcher with such a nice selection of lamb. On the down side, you must…read morewait a long time for attention at the butchery even if no one else is there, which is frustrating. I think this is mostly if you are a woman. Cashiers are very nice. The grocery has some very good Turkish products. The bakery is average. Prices! This is an expensive market. For example, Cafe Najjar is $16.99 at Istanbul Grand Bazaar. This is more than twice as expensive as it is at Balady in Bay Ridge. I was shocked. For the prices alone I will shop elsewhere.

Amazing store! Great variety of products, fair prices. The meat section is superb. Impressed by the…read morequality and variety of meat. Lamb and steaks are excellent! Produce is great as well, large variety of cheeses. They sell goat milk, 20lb bags of flour. Their desserts are fantastic as well, large variety of Turkish delish. All in all, everything I need is there :) highly recommend.

Our go to coffee spot in SI when we are visiting family!…read more Excellent lattes and good breakfast foods.

Really good coffee is kind of hard to find on the north shore, but this cozy dark coffee shop with…read morefriendly staff makes a pretty good Americano. They also serve food and have some seating, but I didn't have a chance to try their other offerings.