Very fast response time to my inquiry and was able to come quote it and even do the job same day. I…read moreknow all jobs won't be that way but it was great and appreciated.

Be careful with this business. If they know you have an emergency, they overcharge you. Had a…read moreleaking water heater, 6.5 yrs old and was leaking thru the pipes and onto the ground outside. He slow walked the repair and the fact that he tried to repair an un repairable water heater was the problem. Knowing his negative reviews on here, he will be belligerent and claim innocence. The water heater was shot and needed to be replaced, he knew it was shot and still tried to fix it and charge us. 3 hours of inflated labor.

We found Max Plumbing from a post on Nextdoor. After getting the run around from multiple plumbers…read morethat displayed poor integrity, we were feeling pretty guarded about inviting yet another company into our home. We are so happy to have found Chase at Max Plumbing! From initial outreach to completion of project, Chase was friendly, professional, and upfront about his services. He was able to provide a quote in a timely manner and fit us into our schedule within the week that we requested service. He answered all of my questions/concerns before project start. We had a water heater, expansion tank, and water pressure regulator installed. He was able to complete this in a couple hours and we have been very happy with our new water heater. Pricing was very competitive, but most importantly, the communication and workmanship was top notch. We called Chase back for another plumbing issue we were having in the bathrooms a few weeks later. He was able to fix one issue and provided insight into the other items we may have to address further down the line. We are so grateful to have found Max Plumbing! Would 100% recommend and have Chase back for all of our future plumbing needs!

I have used Max plumbing a number of times now. Chase has called me back after texting him a…read moremessage right away. A very nice and professional young man. He came out quickly and does an excellent job. He does all plumbing fixes and new installation . Water heaters, filtration systems, reverse osmosis. Very honest company and can give you an upfront cost estimate.

Lou and his son did a quick tub faucet replacement today as my house is up for sale and it was…read moreneeded ASAP. He ordered the replacement in advance and then did his usual magical work, no mess, no fuss and they were gone in a flash. I've used Pink Plumbing for several years because of Lou, and now his son, because I trust them. The quality of their work always impresses.

I have had two outdoor plumbing experiences in the last 2 months. I needed to find a new plumber…read moreand happened upon Pink. In both instances, Pink responded promptly, analyzed the issue and fixed it. Pricing was very reasonable and the plumbers were especially friendly. The first call was handled by Adam and the second by Lou and Anthony (in training). My impressions of Pink are very positive and I love that they align themselves with the breast cancer movement.

I was optimistic about this company because of good reviews on Google and Yelp and Nextdoor. While…read morethe cause of my leak seems to be resolved (at least for now) it did bother me that I took the time to ask several times with the dispatcher "Taneea"(sp) and she said there was no fee to diagnose and I kept asking are you sure because in order to see where the leak is coming from my bathroom upstairs from the shower and where it settling we need to look at the pipes underneath where the drywall is and that involves cutting the ceiling drywall. And I asked her again several times if there's any charge for leak tracing or anything she was leaving out just to look and see before repairing and she said no, there's no diagnostic charge. They get here and tell me it's gonna be $125 just to cut the drywall and I just don't understand how there can be such a disparity between what I verified by phone and what I was being told now. And even if I give them the benefit of the doubt that the dispatcher was mistaken (though that's something very strange for a dispatcher who works for and represents a company to say, if not true) the fact that she did tell me that clearly, you would think to keep a customer they would stand by their own word, so not a great first impression. I still paid them $455 to change the cartridge in my shower, but they would not take five or ten minutes to cut up two 6"x6" holes in the drywall and look inside to see if there's any other extensive damage or leaking. I may just leave it for now and keep an eye for any signs of staining or moisture rather than deal with drywall repair. I still will inspect around the electrical where the ceiling fan canopy is and remove it from the ceiling to see if there's any water damage to the fan and light fixture or if it can be salvaged and still works once all is dry and I can restore power to the room. But they refused to look for any signs below to ensure there were no other signs of a leak unless I paid more. Another thing is with a large hole behind the shower faucet escutcheon where the leak occurred what's to keep another cartridge from failing and leaking right down into the room below and getting into the electrical and drywall and ruining another ceiling fan? I wish they'd have taken the time to tell me how to seal off that wall behind the faucet handle or given me suggestions but they just kind of did their job and left. They didn't offer me any advice or tips to prevent this again or set my mind at ease, and taking the time to do that would have made me feel more "taken care of" and built a rapport as a new customer. They just wanted to do the job I asked and go. So while I have no other complaints so far, they didn't go the extra mile or make me feel reassured at all for such a serious issue. It was just a "job" to cross of their list and not spend a second longer than necessary to show, discuss or reassure.

Arrived within an hour of requesting a quote, quote was FREE.. no trip charge. Tim was great-he was…read moreinformative and gave me a quote right on the spot and their price beat the 3 other quotes I received this week. Plus he was able to do the whole job right there on the spot. He installed 2 drip legs and replaced the irrigation vacuum break valve. He was fast and efficient- no sly salesman up-sell moves which we greatly appreciated. He helped us get the job done before we replied to our BINSR request. Grateful for this company and would highly recommend and use them again!

I'm grateful to be able to write this review for American. I would enthusiastically recommend this…read morecompany to anyone looking for HVAC service. I got several quotes to replace my AC. I was referred to American by a friend, and they hit the ball out of the park at every customer touchpoint. I had the pleasure of working with Curtis first. He came to my home to give me a quote, and the thing I appreciated the most was that I never felt like he was trying to oversell me. He provided me with education, walked me through all my options, and gave me his honest opinion about what I truly needed versus what would be "nice to have." In an industry where most consultants are concerned about their commissions, Curtis made me feel like he was genuinely concerned about my needs, my pocketbook, and my satisfaction with my purchase. This is how you secure a customer for life. I was also extremely pleased with my installation team. I would like to give special thanks to Angel and Evan. These two were warm, respectful, and professional. They were sensitive to the fact I was working from home during the install, and they made every effort to allow me to do my thing while they did theirs. Angel did an awesome job correcting some issues he found in my attic. He shared pictures of his work and the quality really shone through. I feel confident that my system will live through many scorching AZ summers. In addition to the care I received from these hardworking techs, I was also super pleased that American offers interest-free financing for qualified customers. Obviously a new system is a huge investment. Having the option to make payments helps me balance this major purchase with my other priorities. I can only speak for my experience with their HVAC team, but based on that experience alone, I will be using American for all my plumbing and air needs. Please accept my heartfelt thanks for all your work. This company is truly amazing.

I'm trying to get a water softner control head repaired or replaced and they REFUSE!!!! They don't…read morewant to waste there time!!!! I recommend you don't waste you time with them.

Expert, efficient, and very professional service. I wish that every service company provided the…read morevery high levels of expertise and excellent customer service as Near Me Plumbing. We live in a new home that was built in 2021. Recently, we found a leak in the outdoor water pipe. We called Near Me Plumbing and they were quick to send a knowledgeable professional plumber (Quintin) to our home that same afternoon. Quintin assessed the problem and provided an initial solution, as well as a more comprehensive solution. He gave us price quotes for both solutions and we chose the comprehensive solution, which involved the installation of copper piping (see photo). Since it was very late in the day, we decided to schedule the work on a later date. Quintin sent us a formal job estimate later that evening. We approved the estimate, made the appointment, and Quintin returned to do the job efficiently and professionally. The entire experience was exceptional, surpassed ALL expectations, and I am very happy to have found a plumbing service company with such high standards.

I needed a main line repair under my driveway. This company was recommended by a leak locator (leak…read morehunters) to do the job. I can't say enough about the customer service. From the dispatcher Tammy who is so kind and helpful and the plumber named Jared! Jared was the best plumber we have ever come across! He's so patient , professional and stayed until 9pm to make sure we were going to have water in our house. I am so grateful for them and the work he did. He's coming back tomorrow to check on the work. I wouldn't look anywhere else! They are the best company hands down! I will tell all my neighbors about them. Thank you Jared for your stellar service

Was having some strange popping sounds coming from my breaker box. Contacted BB, and they sent…read moreChris out same day. He inspected the box and determined that it needed a refurbishment. (31 years in the AZ sun) He cleaned up some damaged wires, and replaced all breakers. Installed a surge suppressor to bring to code also. Not inexpensive, but just bought 30 years of peace of mind! Chis is a pro that has earned his stripes. Skilled, competent, and personable. Take care of him, BB!

Beware! Appears that this "locally owned company" was purchased by a private equity group (Flint…read moreGroup is the platform company with General Atlantic being the private equity firm). We ultimately paid way too much for a basic 50 gallon hot water heater swap (bundled price of almost $3000). I was out of town and my wife was busy with work when this happened. We had used Bumble Bee Plumbing in the past and trusted them. That trust has been broken and will never return. My wife left a Google review. There was a response posted as "response from the owner" which left a phone number of 602-813-0298 to call so we could speak with their "manager" to address our concerns. I tried to call that number twice...it's been disconnected! Do your research, get multiple bids and verify that the company you are calling is truly LOCALLY OWNED and has not been rolled up under some private equity structure. We have all seen countless stories about how private equity could care less about the customer and how they leave a trail of destruction and debt in the end. It's largely about profits, margins and EBITDA (earnings before interest, taxes, depreciation and amortization). This is the valuation metric that's referenced (with a multiple applied) when they sell. In most cases, that's ultimately ALL PRIVATE EQUITY FIRMS CARE ABOUT! It's a sad yet not surprising story on the fleecing of America! All I can say about Bumble Bee Plumbing is my experience was very different this time and it appears that since my last time using them, private equity has gotten involved. I'll let you draw your own conclusions! Would love to see a customer advocacy/awareness story on one of the local news affiliates about how private equity has consolidated so many previously locally owned trade businesses (plumbing, HVAC, electrical). This might be a good starting point for that type of story.

I booked an appointment five days ago online. Received text and email confirmation of the window…read morebetween 12-4. I called the day of just to check if they give a 30 minute heads up. I had blocked my schedule, moved a bunch of meetings and worked from home so I could accommodate this window. They said they had no recollection of my appointment ever being booked and don't have anyone available today. Extremely frustrated and will not be using them in the future. Heads up if you book online as your appointment may not be valid.

I utilized their services to install a light fixture. They were honest, up-front with the cost…read more(reasonable), and timely! Overall, I had a great experience with My AZ electrician.