I have been a customer of Baker Pest Control for years and they are one of a kind. Customer service and replies to requests are outstanding. Love their professionalism and smiles when they swing by my home for my home inspections. read more

Scott had a great attitude coming through the door, which is such a rarity especially in these times. He explained in detail why his product works the best and where it came from, which was extremely helpful. Two days down and only discovered two ants compared to the army that was coming through the cracks. Totally recommend if you are looking to super local business and someone who enjoys what they do and the people they work with! read more

I have been using this company for years. They always let you know when they are on the property. They respond quickly to special requests in between treatments. Example: I called them because a swarm of wasps made a nest near my front door making it difficult to enter the house. They responded and the wasps were removed by the next morning. The company is friendly, courteous and reliable. I have not had any bug problems at my house. Company uses pet safe treatment. I did try another major company before switching to baker. This business is so much better!! Thank you Baker for all the excellent service! read more

Living here in Vacaville, I've learned ants can be a huge problem. I had ants a couple of years ago that I could not solve after several attempts. I contacted Scott, which is who my neighbor was using, and he came out and in no time, the problem was solved. I'm now on their rotation for service and haven't had any regrets. I had to contact them out of my normal rotation, and they were here the very same day providing excellent relief service. They may not be able to do this in your situation, but it's this type of service I consider worthy of the 5-star recognition. Thanks team!! read more

While the initial spraying did resolve our insect problem, I was disturbed that on subsequent visits, we were never notified other than an invoice on the door. Our contract was for 3 applications over 6 months, yet he showed up again while we were out of town this month. Very unprofessional and we won't do business with this company again. read more

Soon after we moved into our home in 'small town Vacaville' in the early 80s, we discovered pests were a nightmare. Ants were coming in everywhere. Cat and dog were both itching as were we 4. Fleas were a nightmare, as were the "no see'ems", which we were just learning about. Earwigs, spiders, beetles. You name it, we had it. Property had been unoccupied for over a year. It gave them time to really root in. Bombed the house several times, sprayed yards, rotated products, copious baths for all. Tried a couple expensive national outfits. Waste of time and $$. Tried the new local biz, Baker Pest Control. AT LAST. Somebody you can talk to, explaind issues and proposed actions, responded relatively quickly to inquiry. Friendly, cooperative and ready to help. Cost very reasonable. Increases infrequent and justifiable. 30 + years. Still going strong. No ants, no see'ems, termites or other insects. No complaints. read more

I had these guys for years when my house was over run by ants, spiders etc. They are very good and there is no long term contract needed here. Most other companies have you sign up for 12 months or so these folks are just month to month. Scott (who owns the business) is very good, friendly and efficient. The only reason I quit was in this economy i couldn't afford it anymore. I would absolutely recommend them to anyone. read more

I'd used Clarks's for almost twenty years, but didn't get what I wanted in Rio Vista back then. Over the past nine years we've been overrun by ants, wasps and the field mice from Hell. Forget Mickey Mouse, these guys wanted to take over the whole garage. They got in through a tiny crevice under a door sill. I used over thirty hardware store traps before getting Baker Pest Control involved. No more problems for the past two years. :-) Every problem was taken care of without any fuss.They're dependable and affordable and worth every Cent. read more

He has sprayed twice in one month inside and out and given us 2 traps for ants and we still have ants. He didn't clean any cob webs. We still have spiders, roaches, pinchers, and beetles. I have had to waste so much food! read more

Absolutely horrible. The guy left before I could even get to the door and when I called the company the guy was yelling at me, calling me names, and then hung up when I was trying to talk. I was in utter and complete shock by how unprofessional this company is. When I tried calling back my phone calls were ignored. I restricted my number and when I finally got an answer I was again continually yelled at for not getting to the door in time. Horrible customer service. Very unprofessional. read more

They sprayed and continued to see pests and dropping in my home. I am very tidy but the house is old and I'm sure critters were getting in through gaps and whatnot. However, after calling numerous times for them to come back out, my calls were never returned and the pest problem was not solved. Will never do business w them again! read more

If you enjoy dealing with vindictive business owners- look no further than Scott Baker. I will not deny the fact that I had owed Baker for services. But when I call the guy back to spray again and he takes my money- then tells me he won't spray my house after he has the money in his hand- this is not an honest business man. He is sneaky and conniving. He will smile in your face with that sweet Texas good ol' boy act and plot malicioiusly how to get revenge. Watch out for this guy and don't get on his bad side! Apparently he is retiring soon and moving to Hawaii...I guess he just doesn't care about his business like he used to- or his customers! read more

I own a property managment business and we always use Scott and Bakers pest. They are wonderful, do a great job, are responsive with good customer service. read more

What a bunch of professionals! Yesterday I spoke with Scott and informed him of my wasp problem, and that I would like Baker to come out and help me with this issue. Scott was professional, courteous, and knowledgeable. He didn't hesitate to give me the quote that I asked for over the phone, which not too many places seem to want to do. He was also helpful in ensuring that a representative from Baker came out to my home the very next day. When Jim arrived, he was all business! I explained exactly what the issues were and he got to work. Let me tell you, that powerful stream of solution that he used is an amazing sight to see. He's not walking around with some canned spray that only spouts out a little bit of liquid drizzle, but using what appears to be a compressor system from his truck that looked to be very powerful!!! He sprayed enough to where I shouldn't see any spiders for a long time. Now for the wasps, he looked around and did not find any nests. It appeared that my neighbors house had wasp nests in the awnings of his house, so I'm relieved that we didn't have any wasps but I'm also ecstatic that Baker came out and took the necessary preventative measures to ensure that I shouldn't see any creepy crawley's ever, especially since they come every other month. I am very pleased with my experience and I highly recommend Scott, Jim, and the Baker team! read more

Wow! I can't say enough about Baker Pest Control! If I could give 10 stars they'd deserve it! I called this morning w an urgent request to check out a mice problem at my parents place in Vacaville. They live in a Sr. Apartment Facility. They have been battling these critters for months w no good solution from another pest co (Eco Labs) that contracts w the facility. The other company only put out sticky pads which didn't work at all. Scott was at my parents place within 10 minutes of my urgent call. He found the problem, found a family of mice and immediately set traps around the place. He checked out all areas of the home. He spent time explaining how to care for the problem. My parents (ages 89 and 84) were so thankful and grateful and praised Scott / Baker Pest for the professionalism and sense of urgency! I can't say enough except if you use Yelp to seek out great companies to use for any of your Pest needs, BAKER PEST IS YOUR ANSWER!!! Thank you Scott!! read more

Unfortunately, I have to give this company a bad review. They were great at first, but they've gone downhill as the economy has gone downhill. I think that they only have one employee now and it's not a very good employee. I also suspect that they are not using as much of whatever actually kills bugs in whatever it is that they are spraying in my house. A lot of the times when the guy comes, I don't get to the door in time, so I just go back to whatever I'm doing, but I guess he thinks I'm not home, because he does the front of the house and skips the back. After months of this, my daughter finally caught him and asked him to please do the back, and his answer was, "if I can get back there". What???? If you I couldn't get back there, you should have said something. Especially when my daughter was home. I can tell you, there has never been any problem getting into my back yard. There are no locked gates, obstructions, etc. One time, I saw some weird bugs outside in the wood pile and I called to ask him about termites and the first thing he did was laugh at me and say, "that's a trip to Hawaii!!!" Then he proceeded to tell me that he doesn't do termites. I thought his answer was extremely rude and unprofessional. I've called and hired another pest control company. Most of them are cheaper than him anyway. Who cares about the contract? You're going to get bugs, especially ants and spiders constantly in Vacaville anyway! read more

We have been trying to get Baker out to do services to our rental for a couple of weeks. He doesn't return phone calls and missed an appointment with my tenant who took hour off of work. Apparently he doesn't care about new customers. I wouldn't waste my time with this guy. read more

Worst company ever...Don't waste your money....Rude owner and non professional staff. Bugs are still here but my money is gone

extremlly professional!!! we have used baker pest control on both our homes,no binding contracts and great service, corey allways stops and askes if there are any areas that might need special attention, we have been with them for over fours years now,i would absolutley recommend them! give scott a call. read more