I couldn't be happier with Michael West! He is the best plumber anyone could ask for! We were out for a weekend and the weather was extremely cold so the pipe busted...water was everywhere and we had no water to use...Michael was here earlier than the appointment time and helped me so, so much! I can't be more appreciative of Michael. What he did for me and my family today was speechless! Thank you Michael! read more

Plumb Professionals resonded to my request for service quickly and scheduled a tme for our bathtub repair within days. Our technician was the best, and although he did not have the part that day, rescheduled quickly to repair the bathtub upon receipt of the part. It works great. We would defintely recommend Plumb Professionals! read more

We called plumb professionals to fix the pressure issues in at our house. They responded immediately and were able to find the issue fast. We have used them before to replace 3 toilets and had a great experience. Thanks so much for all your help! read more

Plumb Professionals, Andy was so patient when having a new waterline installed for my new oven. I had to coordinate between them and the oven installation company for timing. Plumb Professionals came out prior and completed as much work as possible to minimize the amount of time needed for the oven delivery day. Andy came out on 2 different occasions to complete the job but the oven installation people did not come at the agree upon time and Andy stayed 3 hours extra on each visit to potentially complete the work. The work was finally completed on the 3rd visit. I thank Andy and the rest of Plumb Professionals staff for helping us coordinate and their continued patience with me to get my oven installed. We will continue to work with Plumb Professionals in the future. They are reliable, professional, and I value their opinions. read more

Great and timely service, communication was excellent. 10/10 would recommend. Zach showed up, recommended the proper fix, and took care of it! read more

Updated--Still 5 Stars! Zach showed up, recommended the proper fix, and took care of it! Plumb Professionals is still highly recommended.

I've used Plumb Professionals twice now and both times they were fantastic! Will definitely be using them again when I have plumbing issues in the future read more

Our neighbor referred us to Plumb Professionals. Ben, the dispatcher, called me back quickly. We were able to obtain a 7 am appointment for the next morning. The next morning we received a text at 6:38 that our plumber was on his way. Jonathan arrived on time. He was polite, efficient and was able to replace the cracked pipe on our sump pump at a truly reasonable price. We appreciate Plumb Professionals, thank you! read more

We are repeat customers. Great service and very responsive to the issues. Highly recommend!

This was our first time using Plumb Professionals, and we couldn't have been happier. Michael (our plumber) was extremely friendly, and knowledgeable. He helped diagnose a few issues we were having (two toilets and an outdoor faucet) and was very transparent about pricing and work that would need to be done. Once we decided on the repairs, he completely quickly and professionally. Overall, it was a great experience (which is weird to say about plumbing repairs). We have used other plumbers in the past, but we now know who we will be going to in the future. If you are reading this, go ahead and call the team at Plumb Professionals to get the job done. You won't be disappointed. read more

Great service and quality. Very helpful with an issue that other plumbers could not fix!

We had a significant clog in one of our lines coming from two bathrooms. I called Plumb Pros. around 9am and had a tech out by 12:30. He was friendly and professional and knew what he was doing. He started with the easiest, quickest and cheapest option and worked his way up until the clog was cleared. We're super happy with our experience and would definitely recommend them. read more

Their representative arrived on time and looked over my installation plans. He then quoted me numbers ranging from $500 to $1000 to install my laundry tub. This appeared to be very high. He then left and a while later he sent me an email now quoting the job at $1500. I am not a plumber but this is an inordinate amount of money to do perhaps 2-3 hours of work, if that. There were very few materials involved, so it would appear that most of their charges were for labor. My lawyer does not get rates that high. I was so discouraged that I returned the tub to Home Depot and will do without. read more

After months of struggling with our plumbing and finding a trustworthy plumber, Zack has swooped in and saved the day. He seriously went way above and beyond for us and was able to not only fix our plumbing issue, but also restore our trust in plumbing companies. We weren't sure what to expect considering his very reasonable estimate, but we are honestly so pleased. Thanks, Zack and Plumb Pros for everything!!! We will 100% be using you for all future plumbing jobs. read more

I highly recommend Plumb Professionals. They replaced our 50 gallon hot water heater in April of 2023. We are very happy with it and they did a great job installing it. I've hired them for several plumbing jobs since then. I like the free estimates. They are available for after-hours or same-day emergency service for a $213 fee. read more

I don't think anyone ever really wants to call a plumber, but we definitely didn't want to do it during a global pandemic. However, our broken dishwasher and some water in our basement forced our hand. Plumb Professionals offered us an appointment for the next day, with the promise to reach out if they had earlier availability. We ended up actually getting a plumber at our front door within 3hrs of first calling them. I took the kids out of the house during Michael's visit, but my husband said he was really nice, very professional, and knowledgable. There ended up being no fee for the assessment, but we will be calling him back to fix the dishwasher and replace our kitchen faucet when the parts come in. The responsiveness and overall 'good guy' treatment we got from Plumb Professions mean we will absolutely call them the next time we need a plumber. Thanks, Michael! read more

Leo, Gary, and everyone we have worked with are very thorough and professional. They do excellent work at a good price. I'm glad that I found them. read more

We've had great experience with Plumb Professionals. We've used them at least 5-6 times over the past 5 years and we can't thank them enough for their honesty and quality of work. Being able to have a plumber who will tell me my options when something breaks and then what they think of each option, is breathe of fresh air. It's like having your next door neighbor over, who's super handy with plumbing work. Great value! read more

I could not be more pleased with the overall experience Plumb Professionals provided me, they far exceeded expectations. From the time of first contact, to keeping me apprised of appointment status, how they arrived at my home, the professional overview they shared about the work needed, how they would handle various aspects of the work, the quality of the work itself, their attention to detail, and the price charged, I was so impressed. In fact, I used to teach groups how to improve the customer experience, and these folks nailed it, scoring high on every metric. I will continue to use them without hesitation. It's a quality outfit with high caliber professionals I'm a fan! read more

Called yesterday afternoon about a disposal replacement and Zach came out this morning. He gave me options and had the new disposal installed in an hour! Outstanding service!!!! read more

No issues with their work; they seem to know what they're doing. However, I knocked a star off for two reasons. First, we had them come to make sure our tankless water heater was still in good shape, and received an invoice shortly afterward indicating that it had been flushed with vinegar for 45 minutes, when in reality the guy had only been here 15 minutes at most, and had said there was no need for a vinegar flush at this time; he just poured tap water through it about 3 times. We emailed them to ask about it and they sent a new invoice for $100 less saying that the work had been filled in before the plumber came to our house and it had now been updated. Though I do wonder whether they would have corrected the invoice had we not pushed back, I'm willing to give them the benefit of the doubt on that one since they did fix it. However, the second issue is that the plumber did not wear a mask while inside our house, even though the pandemic is still going on (we put on masks while he was here). Though they did fix the mistake and, as I said, their work seems fine, we do not intend to use them again due to their apparently lax response to COVID. read more

Plum Professional, indeed! I scheduled service through Yelp, which was VERY convenient. Leo got back to me quickly and we were able to schedule service for the next day. Most places give you a 4 hour window, but Plumb gave us an appointment time. So, that was much appreciated. Michael arrived 10 minutes early before our scheduled appointment. He was very professional and thorough. He fixed our problem easily and quickly. The price was fair and the whole thing took less than an hour. We will definitely use Plumb again. read more

Fantastic, friendly and reliable service. Reasonable pricing and did not push unnecessary services. We're looking forward to working with Plumb Professionals again soon! read more

my church had an emergency, water fountain bursted. couldn't get another plumber until late evening. got plumb professionals. got to church within 20 minutes. fixed proplem. have been doing business with them several times since. very professional, pleasant to work with. great company. please call them if you need help. charles chichester jr. trustee, mt. calvary fairfax baptist church. read more

Jonathan did a great job on replacing the four faucets and gave us great advice on which shower trim kit we need to buy. He was on time, thorough, friendly and professional. I wouldn't hesitate to call them again for any plumbing issues we have. read more

Had a plumbing issue we thought was fixed, until it wasn't. Looked up local plumbers in Sterling and saw that Plum Professionals in Ashburn had great reviews. Contacted them through Yelp, they immediately responded & set up appointment for the next day. They arrived on time, was thorough & professional, and fixed our leak quickly. What more could you ask for?! Great service, very reliable, and is now or go to plumber. read more

You won't find a better plumber in Loudoun County. They are clean, honest, and get the job done right. Thank you!!

I had a water leak in my outside facet. Plumber Professionals showed up fast and took care of the problem which turned out to be a minor repair. All without charging me a service trip charge. Plumber was very customer oriented and knowledgeable. This is my second repair and I will definitely have them back in the future. One to call if you want to keep plumbing costs down. read more

Had a leak in my laundry room ceiling from somewhere above, the person they sent out told me to get a water damage company to come out instead of just making a small opening in the ceiling to determine the cause. He was a nice guy but the options he presented weren't acceptable. And yes, I can assure this was the Plumb Professionals and not some other company despite what the business owner says in his response. read more

Plumb Professionals are dependable and committed to satisfying their customers. I have relyed on them for years and never been disappointed. read more

Jonathan texted to let me know he was in his way, showed up on time in a mask, booties for his shoes, and went straight to work on our sink and garbage disposal. Our appointment was at 7:00am and he was leaving with my sink and disposal fixed by 7:30. He was very polite and extremely helpful! And we had the invoice and estimate for a new disposal texted and emailed to us within 15 minutes of his departure. Amazing! We will definitely use Plumb Professionals again! read more

Plumb Professionals earned all 5 stars. We had several plumbers come to give us estimates to replace the galvanized pipes in our home with copper pipes and replace the water heater. Gary from PP came to give me an estimate and he was the most professional, knowledgeable, and personable plumber to show up out of the other companies. Gary even gave me his cell phone number if I had any questions or needed to contact him. PP's prices were very reasonable and they got the work done quicker than I anticipated. We will definitely hire PP again if we have any plumbing issues in the future. read more

Used these guys twice recently. Kitchen sink water leak, and hot water tank replacement. Very happy with both. Quick response, professional, and competitive pricing. They are my plumbing guys going forward. read more

Work was excellent. Technician explained every step of the installation to ensure I understood and gave advice on maintenance and use of the Reverse Osmosis installed. My only issue was the price of the installation. I had limited time and went with Plumb Professionals because I used them in the past and was happy with their work. The price compared to Angi List estimates for an RO install was hefty, but I'm no plumber and have no idea if my job was more difficult. Plus, I had no time to get other estimates. The estimate was for 4 hours, but only needed 1.5 hours. I asked for a reduction in price due to time needed to install. Their policy is per job, not hour as they explained and there would be no reduction or discount. It's on me since I approved the estimate, but there should be some flexibility when the job was expensive for an RO install and time needed was less than half. I'd give one star on cost/estimated time needed and 5 star on the quality of work, which I averaged out as 3 star. read more

We've found our plumbers! We've had Plumb Professionals over for a couple of jobs and each time it's been terrific. After sending them a message they were very responsive and efficient in settings up our appointment. On the day, they let us know they were on their way. Mike arrived on time. He was extremely friendly, professional and courteous. He was good to explain exactly what he was doing and got right to it. The work completed was very clean and everything around was left tidy. Mike then took the time to show me exactly what he had done and answered the questions that I had. He even finished faster then expected. A great professional and courteous team. You won't go wrong with these folks. Thanks! read more

My PRV (home water pressure/looks like a bell) started leaking a few days ago. A tiny leak. Normally I would take a wrench to it.... but I simply was unfamiliar with how this worked. Bummer :( I called Plumb Professionals, who installed a water heater for me in 2020, and they were able to come out the next day...which was yesterday 4/6/22. Michael was very professional, knowledgeable and nice! Answered my questions, replaced the PRV... and I immediately felt comfortable that the issue was resolved. Thanks!!! read more

On time, friendly, knowledgeable, and reasonable. had a gas line ran through my basement for a pool heater. Decent job as best they could cutting out ceiling drywal to get the job done with cleanliness read more

My Master bath faucet was leaking. PlumbProf came and fixed it in a jiffy, and it doesn't leak anymore :).

I have mixed feelings about my service call with Plumb Professionals. My appoint was between 9 am and 10 am. Erik arrived at 8:27 am (my smart home tracks everything!). Prompt, or even early, is a positive in my book. And their system sent me a text message at 8:17 am to let me know he was on his way. Erik arrived and had a simple job of turning the thermostat up on my water heater. I had no plumbing issues and he jokingly agreed with me this would probably be the easiest job of his day. My credit card was charged at 8:44 am, so it took him less than 15 minutes if you subtract the few minutes he waited while my dog took a potty break outside and he typed notes onto his phone before charging me. My concern arose when he first told me the charge was $85 or $89 (I forget which). I'd already agreed through Yelp (thank goodness) that the cost was $59. I thought $59 was a bit high but agreed to it. $59 for $15 minutes is $236 an hour - a hefty hourly rate. Assuming the charge was $85, Erik attempted to charge an hourly rate of $340 to adjust a temperature on a hot water heater! That's outrageous. Of course I told him the agreed upon cost was $59 and he immediately adjusted and told me his boss had not communicated that price to him. My concern is that the company has folks in the field arbitrarily making up prices as they go. It's a horrible way to do business and will eventually catch up with you. I rated four stars for timeliness and an ok experience scheduling with the owner. I'm giving the benefit of the doubt on the pricing discrepancy this time. Should I ever use this company again, I'll continue my habit of confirming a price upfront and in writing whenever possible. Times are hard for businesses but also hard for consumers. Let's be reasonable and realize we're all in this together. read more

We were so happy to have Michael from Plumb Professionals out to hook up the water line to our new fridge. He took care of the problem quickly and was professional And friendly. Always great service! read more