This company and their employees are simply outstanding! I'm fairly handy, and usually do most of the fixing installing, etc., at home. However, I took a look at the new Delta kitchen faucet, the tight quarters, the crusted and stuck joints, and decided to call in the "pros from Dover." Ben is professional, courteous, very engaging, explained what he was doing, and did a superb job. Ben is pretty typical of Wacker Plumbing. They are always amazing! The people who provide the service, The people in the office--all are a delight to deal with. Thank you, Ben, and thank you Wacker Plumbing! read more

Wacker plumbing was professional and arrived within the estimated time frame. I needed bathroom shower stem valves replaced. Wacker's service tech Nick did the job in 45 minutes. This job literally cost me 1/2 the amount of the lowest estimate I had received from three other plumbers. I Nick also helped out with two other quick requests at no charge. I will definitely call them for any other future plumbing needs. Highly recommended!!! read more

No-nonsense work replacing a bathroom faucet cartridge, replacing another cartridge in a shower, and a quick diagnosis of a problem with a leak on a water softener tank--all in one visit, and all handled with professional efficiency. The Wacker team can do it all with no mess and no fuss. read more

I called Wacker at around 6:00 pm yesterday and left a message. The water heater they installed 18 months ago was no longer heating the water. They returned my call at 8:00 this morning, had a technician at my house by 10:15, and I had hot water by 11:00 after the tempering valve was replaced. The only thing that could have been better is if the part were covered under the warranty. Jamal was professional, courteous, and did a great job. I highly recommend Wacker Plumbing. read more

Mixed feelings about this business. I called with a question about water heater and because I wanted to replace my old yet still reliable sump pump with a new model plus battery backup. To my surprise, one of the Wacker family members answered and /*seemed*/ very knowledgeable. Recommended against the water heater I wanted and also to my surprise, they had a fixed-price quote for the sump pump job. I should have been suspicious, but scheduled the work. They (a lead and assistant) arrived as scheduled and started the work. While they were working, I asked for a separate repair which they agreed to do. Then the lead plumber suggested an additional upgrade, which I agreed to since it seemed reasonable. *Sadly, the pump recommendation did not discuss any options (and I did not thoroughly explore) and when I realized, it was "too late" to change to the option I would have wanted. Also the blending of helper tech working on the fixed-price job while the lead did the other repairs led to some overcharge. Last, the ticket stated they had 'reviewed' the pump operation and preventive maintenance with me, which did not happen. The office manager took 1% ($40 !?!) off my bill, but said she could not make a further resolution. All in, the work was done well, but EXPENSIVE and not to my liking. I'll be finding another plumbing firm. read more

Needed a new electric hot water heater. New to the area, people raved about Wacker Plumbimg on Next Door. (Am I allowed to mention Next Door on Yelp?). Though it wasn't urgent, the water heater was installed within a week of my call. It was a tight fit going into my only closet located underneath the stairs but no gripes or complete. They did what they had to do. We instantly saw/felt improvement with our hot water throughout our condo. Wacker is my plumber from now on. read more

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Crew was professional, on time and finished the job in under 45 minutes! Highly recommend them!

We asked them to completely replace the kitchen sink system. Larry came out and just modified the system. We live in this house and has been have many lumbers came and modified but it is still leak ( because the pipe disjoint since when we run the garbage disposal and it shake. This is the reason we hope to redo the system and use the pipe that glued not the twisted one). Not sure why they don't listen to customer need. I called them and they said they will come out and redo but we have to pay for the extra work. I will not recommend this place since I don't feel like I am be listened. They also response very unreasonable that every thing can leaks after 30 days ?? If you trust your work why don't you just extend your guarantee?? read more

We called Wacker Plumbing to fix two things in our house: 1. water to the washer, 2. a broken faucet handle. Water to the washer was an easy fix - reset the GFI circuit and connect the hot water. The broken faucet appeared to be an easy fix, but it later turned out to be more complicated. Wacker Plumbing replaced the faucet handle and said the job was complete. Later, in the invoice, we saw a note from the plumber recommending replacing the faucet assembly due to stiff valves. This was never mentioned while the plumber was at our house. We definitely would have gone with the recommendation to replace the faucet assembly. A week later, the faucet broke again. The cost for these two repairs was $160. Although we didn't have the best experience with the actual plumbing job, customer service was outstanding. The scheduling person, Gail, was super friendly and helpful. Wacker Plumbing was also understanding when managing scheduling conflicts. read more

Discovered a pinhole leak in a copper pipe in my crawlspace. Called several other local plumbers -- most said they'd send an estimator out. Wacker sent a tech who replaced the pipe and several rusty valves in about an hour. Arrived quickly, great service, tidy clean-up, and a reasonable bill. I'll continue to use Wacker in the future. read more

Called them at 8am after a holiday weekend - the plumber arrived at 9am! The plumber evaluated the situation and said that he would advise us not to make a costly repair and that we probably had a minor problem that would resolve on it's own. Came quickly and provided honest service. Very impressed. read more

I just bought a 50-year old home and had some reasonably complex work to be done - run a couple gas lines for new appliances, which required permitting, and replace some old faucets. The two guys that came were extremely professional, competent and helpful. They even helped with another issue while they were here. While plumbing work can be expensive in general, Wacker was very fairly priced. Inspection went very well due to the great quality work. I will use them again. read more

I would have loved to have gotten an estimate for this company since they came highly recommended from my neighbor, but apparently they don't need my business. I called to schedule an estimate to replace a sink trap in a bathroom and generally look over the exposed pipes during a remodel to see if the 45+ year old pipes needed an upgrade. I barely got my request out before they told me that they weren't interested in my project. I suppose it wasn't a large enough job for them. At least the person who answered the phone was pleasant enough. I always like to try to give my business to local companies, but it's frustrating when I can't even get one to come out for an estimate. read more

I called Wacker because they did some good work for us years ago. Brian and his son Ben came out and to replace our HW heater and sump pump. They were efficient, professional, thorough and nice guys! In the process we discovered a completely unrelated problem (90 year old house!). Their office called the next morning to set-up the next call to replace the newly found problem and they came out the following business day. Again, work was well done, thoroughly tested, neat & tidy. I will use them the next time I need a plumber, no doubt! read more

I would give Wacker Plumbing 10 stars if they went that high. They are so polite when they answer my calls, and answered all questions I give them.Eric is on the top of the list in the plumbing category. We have used Wacker for the last 20 years or more, and NEVER have we been disappointed with their work. From the water heater being replaced. To toilets to new kitchen sinks and etc.Even a bad under ground leak in the wash room was done with precision, and saved us a good bit in the way Eric reconstructed the problem I could go on and on,but would run out of room to type the star raring is 5 out of 5 read more

For over 25 years - these alphabet been my go-to guys. When I moved - my neighbor is a property manager - I asked him who he would recommend. He said Wacker. So.... I still have no reason to change. Love these guys! read more

I sent Wacker Plumbing an email Sunday night about a job. Wacker Plumbing contacted me on Monday and sent someone out on Tuesday. Wacker Plumbing was professional and prompt. I highly recommend their services and will utilize them in the future! Thanks Wacker! read more

My water heater went bang last night. I started calling for anyone who could come and diagnose. I called Len the Plumber (don't call!) who came and told me I needed a new water heater and quoted $3500 (which I knew was too high). But, at least I knew that I needed a new one and started calling for quotes. Wacker were the cheapest quote (and over $1000 cheaper than Len the Plumber), and came the same day. They were clean, polite, and efficient. They even installed a pipe from my pan to the drain in my floor! No charge! Highly recommend. Tonight - hot bath!!! read more

I had a leak that I was sure came from a second floor shower, but Ben quickly diagnosed it as a cracked wax seal on a second floor toilet. He repaired the toilet and when I asked if he could look at a shower that no longer dispensed hot water, again he quickly determined that it as a bad cartridge. What impressed me the most was the respect that was shown to me by Ben and they manner in which he explained what he was doing. Additionally, he was very clean and neat and used drop cloths and disposable paper towels to make sure that everything was as clean as when he showed up. I was pleasantly surprised at the price for the two services that I received. Wacker Plumbing impressed me enough that I immediately added their phone number to my contacts list in my cellular phone. You can spend your time looking at other reviews but if you want a plumbing job done properly and at a fair price, I suggest you look no further. read more

I needed my back flow checked out because Loudoun county requires it. I gave them a call and they immediately put me in their schedule. The day of the service the technician came to my house on time, did his job efficiently, came back to my front door, allowed me to use a credit card, and it all took about 30 minutes, if that. My dogs thought the technician was great! ;-) I'd totally use this company again. read more

So I just called about getting a new electric water heater and the price was pretty high then i asked about the warranty that got the standard six year part warranty that's fine but the labor warranty 30 days. That was the worse labor warranty I've ever been offered especially for the price I was quoted my thought and I never used them if they do good work they should offer at least a 1 year labor warranty for the price I was given I had other companies that are well qualified 10year parts and labor the lady on the phone was nice that I the only reason for the three star rating otherwise it would of been a 2 star. Again I didn't use them so I can't speak to the quality of there work. read more

I had an emergency issue with my dishwasher overflowing and gushing out water. It seemed that my disposal clogged, and plunging it was not working. A couple of people recommended Wacker Plumbing. When I called, they gave me an arrival window of 12-2 . Would you believe that Ben showed up at 12:05?!?! Of course he was wearing a mask, but he was also incredibly professional, super nice, and very thorough. He snaked down the drain as far as possible for me, and then got under the dishwasher to get up any water. He had the problem fixed before the arrival window was over! I will absolutely recommend and use them again. THANK YOU, BEN!!!! read more

Wacker Plumbing sent their service representative Eric DeJonghe out to investigate my slow draining kitchen sink. Eric arrived on time and was able to effectively troubleshoot and resolve the problem. They were able to send Eric on very short notice, and he was able to make discuss the potential problem area and what may have caused the problem. Thanks for a job well done, and for the prompt and friendly telephone and in-home service. read more

I had used Wacker Plumbing in the past and had been very satisfied with their service. However!!! This time all I needed was for them to repair a leaky faucet in the bathroom. The man they sent out fiddled with the faucet for a while and then announced that the leak was really in the wall and that he would have to tear out the tiles to fix the leak. And because the leak was in the wall, the entire structure behind the wall and tub was probably rotten and would have to be re-done. So, according to this person, I was looking at a complete bathroom remodel with a new tub unit. I refused the offer and called a different plumber. Surprise!! There is no wall damage and no floor damage and no leak in the wall --- just a leaky faucet that was repaired in a few minutes. I will never again call this company for any service at all. read more

I was getting a lot of water hammer through the pipes, so I checked the water pressure at my hose spigot and it was a whopping 110 PSI... I went to the pressure control valve, turned it down, but the pressure didn't drop any at all... At this point I got on Angie's List, found all the great reviews for Wacker Plumbing, and gave them a call... I got a quick appointment for early the following week, and Jamal showed up right on time... I told him the problem, and he knew right away it was a bad water pressure control valve... He changed it quickly, and the pressure check showed my water pressure was back down in the normal range... We haven't had any water hammer since... I was very pleased with Wacker Plumbing... Making an appointment was a breeze, they were right on time, and they fixed my problem, and did so quickly... The only thing I question is the price of $320.00, which I consider a bit steep... I would think a water pressure control valve is $100 or less, meaning the 45 minutes to an hour the plumber was here cost me $220.00... That's pricey, which costs them a star... Maybe those valves are a lot more than I think - I don't know... But in the end, the job got done right and my problem was solved... That's the bottom line, and I would recommend Wacker Plumbing to anyone needing that kind of work done... Thanks, Jamal!! read more

this was my second time using Wacker plumbing, the first time was a kitchen faucet replacement. I called on aMonday, could have had someone later in the day but I had to head to work. Explained that my pipes were "banging" when flushing the toilets and especially loud when the washing machine came on. I made an appointment for the next morning for the 8-10 window. They told me over the phone it's probably the pressure release valve, cost $355. He showed up at 9, assessed the problem, yep the PRV, he replaced it all good within a 1/2 hour. I only gave them 4 stars because I looked up the price for the PRV he installed (gave me the instruction booklet) and it's about $60. I think $300 for 1/2 install is pricey, but the job is done and I couldn't do it. So, Thank you Wacker Plumbing. I would recommend them. read more

Wacker Plumbing did a great job installing a natural gas line to a grill. They were easy to schedule and provided incredibly professional service. I was impressed with the knowledge and craftsmanship of the serviceman. I highly recommend Wacker Plumbing. read more

Needed to replace a hot water heater so I called Wacker based on recommendations and online reviews. The person who answered the phone, Gail, was very helpful and willing to answer a bunch of questions for me. They were able to setup a time that worked good with my schedule. Bryan and Ben arrived on time and did an exceptional job installing the heater. They were very knowledgeable, professional, and clean with their work. read more

I have used Wacker many times over the past 5 years. They are always reliable and reasonable. I have never felt over charged, etc and they always get me on the schedule asap! read more

They were recommended by a few different friends. They arrived on time and were very efficient with the time spent on the repair. The leak was located and repaired. They did a great job explaining the problem and the process in which to fix it. Fair pricing and excellent customer service. I wish I had called them sooner! read more

I called Wacker Plumbing to fix a problem with my disposal and then later to fix an issue with some leaky pipes. They were fast and professional. I then found out that they also did remodeling work so had them remodel a powder room to a full bath and it was so well done that I decided to have them remodel my master bath. They did an outstanding job and even came up with some great design ideas I had not considered!! I highly recommend them for plumbing service work as well as remodeling!! read more

Wacker Plumbing helped me out with an expansion tank for my hot water heater. In November, I had purchased a new HWH from Sears and had their third party install it. This was a big mistake - lesson learned. I was told I didn't need an expansion tank despite having one... and of course when I went to list my condo and sell it, a home inspector called it out. I should've kept it there and gone against the Sears installer. I re-engaged that third party and the next technician didn't know how to install an expansion tank based on my setup. That's when I knew I needed a professional that knew what they were doing. In came Wacker plumbing, and everything's working. Yes, I had to pay the additional time and materials to Wacker since they weren't originally involved - but I'll be paying Sears a visit due to this mishap. Going forward, I will hire Wacker Plumbing for any future hot water heater replacements - I recommend you do the same. read more

Wacker is a great company to work with. As a realtor and a home owner, they have helped me several times with various plumbing issues.

Tray and Josh just finished the repairs to my shower area after water leaked from the unit above me which resulted in ceiling and wall damage, which had to be taken out, dried, replaced and refinished over a 5 day period. Excellent work, decent and pleasant in demeanor. A professionally excellent job. read more

We had them do an easy remodel in our Countryside home's hall bath. Within months we had tiles cracking. Had Richard? back 2x, both times he promised someone would be back to correct the issues, never heard again. Would not work with again just because of the lack of follow through. At this point all of our edge tiling needs replacement, and we are so disappointed. read more

After some frustration with our previous plumber, I did a bit of research before deciding to give Wacker Plumbing a try. We have now used them for a couple of projects and have been very satisfied. The technicians have been knowledgeable, the pricing has been very reasonable and the customer service has been excellent. We can also get on the schedule quickly and the technicians have shown up in the time frame expected. We have used them for: hot water heater replacement, hot water heater service, diagnosing water flow issue in a shower head, where we could not fix the problem with the usual remedies of cleaning the shower head, emptying debris from the head, etc.). Highly recommend. read more

I'm a new fan of Wacker Plumbing! The scheduling was easy and quick. The plumbing experts arrived and took care of my two issues with the kitchen sink. They explained what items would cost if they needed replacing, and were even apologetic when one replacement part was needed. I was happy to have it fixed! Costs were absolutely reasonable. They even took care of another quick adjustment elsewhere in the house. They did the work well, were always nice to work with, and cleaned up beautifully. Thanks! read more

I had a problem that involved my having to shut off the entire house water/Wacker sent somebody in 90 mins. Larry was efficient and knowledgeable and resolved my problem. I will definitely call them again for future service read more

The few times I've needed a plumber, I've spent the time to call around to get multiple estimates/opinions, and my business has always gone to Wacker plumbing. All of the plumbing issues were resolved quickly and professionally. They were honest and reliable. I would highly recommend. read more

Asked them to come inspect an outside faucet. They cut two separate holes in our basement - one in a wall, another in the ceiling just to find the pipe - which all needs to be repaired. Then they installed a 6" pipe and told us they had to come back to install an 8" version. The 2nd person came to install it, and we also asked that they fix an issue with the way our bar sink was originally installed. The 2nd person said the first person overthinks things and that we didn't need the 8" version. Then for the bar sink, he started to cut hole in a wall to get to that pipe when all they had to do was go through the undersink cabinet (thankfully my Husband stopped them!). THEN they invoiced me for the 8" installation and when I called she told me to "cross of the reference to the 8" installation" and acted like I was supposed to realize they didn't charge me when all I was trying to do was understand the bill since it referenced a service we didn't get. DO NOT USE WACKER. read more