I called twice and talked to two different people about a very simple issue regarding the water pressure in my sink. Both times I was told they would get right back to me and they never did. read more

Had an underground pipe leaking in the slab, was a big job. Plumb365 came out and fixed it in one day, staying late so they could finish. Extremely professional and thoroughly cleaned up afterwards. Were pleasant to work with, the team was led by Jason and the other workers were Alan, Bruno and Triston. I would reccomend Plumb365 to anyone looking for a plumber. read more

Wow! What a company!! We've had the pleasure of doing business with these folks in the past, and must rave again! Elizabeth will help you get set up; she's SUCH a wonderful person to have on the "help me" side of a plumbing issue! Thank you Elizabeth!! When Gregg Dunk arrived, he was on time, professional, friendly and really experienced. He sincerely went above and beyond to address our needs; all with a very friendly attitude and an obvious interest in making sure our needs were met! Everything went very smoothly / seamlessly! We appreciate these folks very much, and consider them "our" plumber! Jennifer Carlson Executive Assistant to the CEO / Office Manager JLab Audio, Carlsbad, CA read more

We had a great experience with Plumbers365. These guys put the customer first and are extremely knowledgeable with a friendly disposition. I've used their services on 5 different occasions and met already 7 members of their team. Really great and professional team. Thanks again. Montreal Mitch read more

Look. No. Further. If honesty, integrity, and craftsmanship are essential to you - give this company a call. My sob story: These guys helped end quite a saga for us. You see, I mistakenly called SDG&E when I smelled a leak. They have the authority to essentially boot your whole house, cutting off gas till it's fixed, but they offer no assistance after that and make minimal effort to get you turned back when the work is done. I say this due to my 8-hour wait for an SDG&E tech to show after calling first thing in the AM. Of course, our home warranty added to the saga by sending multiple plumbers who bid us multi-thousand dollar fixes. By the time I called Plumb 365, I was seriously exasperated. Thankfully, my woes began to subside with each employee from 365. My Allstars: Elizabeth at reception who is friendly AF, Field Supervisor Greg who seriously knows what he's doing and bid what I considered to be a killer price and David who came to my house to do the work like the pro he is. I even spoke with the owner Mike because the city was giving me funky information. He was friendly as can be, answering all my questions and putting me right at ease. My cousin over at Neglia Construction referred me to these guys, and I could not be happier that I listened to him. Thank you Plumb 365, you rock the Casbah. read more

Larry and Allan were such a fantastic help! We had a toilet that needed a fill valve replacement in early June. Allan was on time, professional and very thorough explaining what needed to be fixed and our options. Thank you Allan, Larry and Plumb365- we will be using you again for our future plumbing needs! read more

We contacted Plumb365 to reinstall our kitchen sink. This was a difficult job since We have a granite countertop. Initially, we spoke with Mike about the job and our concerns. He was able to answer our questions and was committed to helping us and to get the job done correctly. The technicians - Gregg and Richy are excellent and were able to explain the issues with our sink and how they were going to fix it. They did a great I would highly recommend Plum365 and will use them again! read more

Everyone has to choose for themselves, and this is only offered as a true account of my experience with Plumb 365. I was initially introduced to Plumb 365 via Home Depot. I was looking to remodel my bath and Plumb 365 contacted me immediately to set up an appt to come out and measure. I took the day off to meet with their crewmember Jason, who arrived on time, took the measurements and said he'd have a quote for me in a couple of days. Unfortunately, I never heard from Jason or Plumb 365 again. I waited to write a review, hoping they would follow up but to no avail. This was a complete waste of my time. If they did not want the job, or maybe the job was too small, they only needed to call or send an e-mail. Very unprofessional and if this is how they treat potential customers, it only makes me suspect the quality of work that they would have performed. I have also sent a letter to Home Depot about this event. read more

Linked from an online Moen kitchen sink faucet order and install from Home Depot. GERALD came out and helped sort out my under the sink issues with an old unused water filter that came with the house. So lucky I found them this way! No hassle, easy appointment and adjustment with 2 hour window. read more

Did a great job replacing our water heater including temporarily relocating it so water damage to the structural base could be repaired and insuring the installation was up to the latest code. Very reasonable cost and helped coordinate with an affiliated Water Mitigation service for the water damage to the base . read more

Plumb365 had good reviews, experience where we needed it and they were local. Their contact person, Tony, clearly understood what we needed. Their estimate was reasonable and, importantly, bundled in drywall repair following the plumbing work. Plumb364 installed a utility sink in our garage, with all plumbing requirements met. And, they installed a hot water recirculation system onto our hot water heater. Tony, Andrew, Michael (drywall) and the back office support staff were all excellent too. read more

Plumb365 just completed a PEX re-piping of the old copper lines above our kitchen, after a leak caused damage around a section of cabinets. I was referred to them by a friend who is a general contractor. I called and Tony was able to visit and scope the job that same afternoon. He answered all my questions, especially those related to PEX vs. copper, made some recommendations and proposed a reasonable solution. We scheduled the work for this morning and the team arrived right on time. Allan and Joe introduced themselves and went over the project in detail, confirming exactly what was to be done. They were knowledgeable, experienced and very skilled. Their work was careful and thorough. Both were total professionals and worked seamlessly together. They took great pride in their work - total craftsmen in every thing they did. They were also very personable and I enjoyed checking-in with them as the job progressed. I could not be happier with the result and will sleep better, knowing that the old copper lines are no longer a leak nightmare waiting to happen! I recommend this company without reservation. read more

Friendly to deal with, responsive, and they did great work. I've called them out twice for unrelated repairs and was happy both times.

We needed repair on the recirculation pump attached to our hot water heater. We received prompt and professional scheduling service from Larry and Toby. Andy, the technician, was great! He analyzed the problem and came up with a couple of viable suggestions. In the end, Andy had to replace the pump, but did so efficiently, and was very thorough in assessing other plumbing problems that had to be fixed. I give all these guys a two thumbs up! read more

Allan & Bruno were stellar! They replaced our water heater faster than the estimated time. They were clean and respectful of my home and were very informative. Highly recommend! read more

This company has excellent customer service. I am on the board of an HOA and had been trying to have the management of the HOA fix the problem of no hot water to our shower and bathrooms for a month. He kept telling me everyone is slammed and cannot come to check the problem. The plumber he uses said it was a faulty valve which they diagnosed over the phone. The other company wanted to charge us $1800.00 for the valve which was not the problem. My husband and I thought it was the hot water heater. I found Plumb365 and spoke to Larry. I explained the problem and he sent Tony out within 2 hours. My husband and I told Tony the problem and he knew exactly what to do. We opened all the hot water faucets and he opened the pressure relief valve and found a piece of plastic that broke off and was floating at the top. He took that piece of plastic out and now we have hot water. It took him about 10 minutes. THANKS PLUMB365 Larry and Tony very professional read more

I was desperate and very upset. My wife had just had emergency hip replacement and was coming home in a couple of days. I had to get the toilets replaced to chair height style. I bought them at Home Depot and bit the bullet and purchased the HD installation. Plumb365 was assigned the task and right from the start, they contacted me immediately and set an appointment for the day before she came home. Andy and Noe showed up exactly on time and assured me that all would be completed within a couple hours. They were fantastic! They even offered their best wishes for my wife. The installation job was perfect. I really couldn't ask for any more. I now have a new go-to plumber for any future needs! read more

Our water heater began having some problems. We know nothing about water heaters so contacted Home Depot. HD recommended Plumb365. Larry called us within the hour. He answered all of our questions and explained which models were available and what each of them did. We made our choice and set up the appointment. A couple of days later Andy showed up with the heater we had chosen. He was right on time. It took him about three hours to install the unit. He did a fantastic job. We have hot water again! Thanks Plumb365. read more

Toby & Will came out and arrived on schedule. They diagnosed an odor problem we've dealt with off and on for quite a while. They corrected some pipe alignment issues, and that seems to have corrected the problem. Knowledgeable and very courteous and conscientious. They do excellent work at a reasonable price. They are my "go to" plumbers. I highly recommend them. read more

Needed to update our hot water heater system from a 50 gal tank to tankless. Plumb365 technician, Jude, arrived on time and worked throughout the day with exceptional efficiency. His technical work with the installation of the new tankless system is like a work of art! Super clean job. Excellent service! Definitely recommend Plumb365. read more

Honest and talented plumbers. I would highly recommend this company to anyone who has plumbing issues.

Plumb365 was efficient, professional, and prompt in replacing our old hot water heater, with all parts and permits needed for code compliance. There were no hidden costs and I feel we received a great value. We will definitely contact them for future plumbing projects. read more

Andy was great with the Toilet Installation. He was very Punctual and very quick to get the job done. Affordable and very great service. Would recommend this to anyone looking for Plumbing services. read more

I called Plumb365 on a Tuesday and spoke to an incredibly kind woman who listened patiently while I tried to explain our issues (had no idea what the technical terms were) and she then got us set up for a same week Thursday appointment. She could not have been nicer. Today, Thursday, their plumber Jonny came out and he was on time, got the work done quickly, explained everything to us, and had the best attitude. We needed a regulator replaced and he also addressed some pipe issues with a sink and he did an incredible job. Hands down one of the best service experiences we've ever had and I cannot recommend this company highly enough! read more

I found a local, reliable and reasonable plumber. Tammy in the office was a lot of help with setting up the work to my schedule. The crew, Allan and Noe were professional and courteous, I was even given the cost before the work started. Called the office and spoke with Larry for the invoice and had it within minutes. Great company, thanks. read more

Hot water heater went kaput over the weekend. Jerold came out first thing Monday and installed a new one. Great job, friendly, and did it in a good amount of time. Thanks! read more

I was so pleased with the service I received. It made me feel that there still are honest and kind folks out there helping others. I hope I remembered his name correctly Tony, saw the problem in just a few minutes and said it couldn't possible charge me, since it just involved turning a pressure faucet. Would only use this company from now on! Mrs. Wilson read more

Our master bath toilet wasn't working. After calling several outfits recommended on Next Door, none of them even responded. So calling Plumb365 was a cold call. But they were immediately responsive and actively trying to get someone out as soon as possible. The technician was personable, clean and above all quite competent. Problem solved quickly. I will be calling Plumb365 for any future plumbing needs. read more

Skylar was such a huge help!! He fixed our water heater after it hadn't been working for nearly three weeks. He was friendly, efficient and time conscious. He had the part we needed shipped via priority to get this resolved as quickly as possible and it was greatly appreciated! We will definitely use this service for any future issues. Thank you!! read more

Had an emergency water line break and Dave promptly came out to repair the leak. Dave and his helper were professional and communicate very well. I would absolutely use them again. read more

Dave and his team are part of my realtors trusted network of excellent contractors across the city. Dave sure earned that his keep last weekend. I discovered what we would discover was a main water line leak which was close enough to my home to allow water to enter. Dave responded quickly to call and was on site shortly after. He was ready to guide me to turn off the water which I fortunately knew how to do. I had out of town guest to pick up at the airport. I felt confident Dave would have everything corrected before I returned and he sure did. Also he assisted me on gathering the information that I would need for the typical insurance claim too. He is very professional, punctual and a great new plumbing partner for any future needs. He is my plumber in San Diego. read more

PERFECT FOR RENOVATIONS! You can usually find a decent plumber for little things like changing out a water heater, putting in a new toilet or sink, stopping a leak, etc. BUT, when you're about to engage in a significant renovation where the bulk of it requires knowledgeable plumbers who are solution-finders... Plumb365 is the only way to go! As an interior designer (not to be confused with an interior decorator), I was the project manager for our kitchen, bathrooms and fireplace renovation. Moving the kitchen from the back of the house, up to the front of the house (for a better view) required cutting through the concrete foundation to bring plumbing to the new location. Additionally, we already had propane gas coming into the house (that fed the 2 fireplaces and hot water heater) but we wanted a gas rangetop in the kitchen. We needed an upstairs soil stack rerouted so that we could open up a downstairs wall. So, I wanted to find an HONEST plumbing company who understood renovations and the scope of what I needed and would be able to find solutions when our old house presented problems. We kept hearing about Plumb365 and one of their owners, Boston Dave, and how amazing this company is. We brought them out to the house, showed then the renovation plans. A few days later we received an estimate for all the different parts of the renovation requiring their plumbing skills. Extremely reasonable! They were incredibly efficient cutting the concrete for the interior kitchen waste lines to be laid, as well as cutting the driveway concrete to bring in the gas line to the new location of the kitchen. We also had to put in a column fridge and a column freezer. (Two separate appliances... needing 2 separate water lines.) THEN, once the two appliances were pushed back, there would be no way to turn on the water lines. Now what? Mike (the other owner) came up with an amazing solution: Put a water shutoff valve (handle) on the side wall of the freezer (with a panel to disguise it) that would allow us to turn on the water once the fridge and freezer were installed. Problem solved. Next, the upstairs soil stack (waste line) needed to be moved to the new toilet location. Then they would need to be encased in the wall, in a tight space. That, too, required a solution. Mike solved that too! When it was time to put in the new kitchen sink (weighing 150 lbs), Boston Dave came out and dealt with several issues we had trying to get the new faucet to extend below the countertop, for hookup. Problem solved! Plumb365 also changed the plumbing in the old location of the master bath tub area into a new shower. Excellent job there too! We also needed them to bring the gas line for the fireplace (where you turn on the gas) out 18 inches so we could have a new facade instead of a flat, flush fireplace. Done! We have a few more things that we will need Plumb365 to do before the reno is completely finished. But I can tell you that Mike and Boston Dave (and all their employees) do all of their work as though they are working on their own house. With pride and craftsmanship! If you're about to go through renovation and need the right plumbing company, THIS is the one you want! We are customers for life! (By the way, when you're going through a renovation, there will ALWAYS be issues that come up, whether plumbing, electrical, mechanical, or even finishes not arriving on time. Allow your professional to find a solution without giving them a hard time. Your stress level will go down when you let them do their job.) Thank you Plumb365! read more

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Great Plumbers are hard to find - this one is a keeper! The quality and integrity of a contractor shows in the way they respond when things go wrong. I had used Plumb365 multiple times over the last year, so when I purchased a new refrigerator, need to replace the water compression valve before it could be connected. I contracted Plumb365 to get the work done. About two weeks later, on a Sunday, I noticed that the flooring next to the kitchen was bubbling up, was not sure where the water was coming from. I called Plumb365 to investigate the source. Totally impressed that I actually got a live person, even more impressive that a technician came within a few hours. The technician identified the source- a slow leak coming from under the new compression valve. The technician immediately corrected the issue to stop further damage, discussed the finding with the owner, Mike, and the corrections plan was created. I was assured that Plumb365 would take care of me and 'make this right'. This is a BIG Deal! The next morning, they sent a water remediation company and the remediation work started. I was disappointed with the water damage experienced, however, I understand sometimes things can go wrong. The reason I am giving 5 stars is that Plum365 took responsibility, promised to make it right and delivered on the promise. This speaks volumes! I don't often write reviews but this I think needs to be shared. Good contractors are hard to find, especially ones that back up their talk with the walk! Plumb365 is a such a find. I will defiantly continue to use Plumb365 for my future plumbing needs and recommend their services. Call them if you have a plumbing need. They are not the cheapest, but prices are fair and they are good guys and heaven forbid IF something goes wrong due to their work, they take responsibility read more

We ordered our faucet from Home Depot and scheduled our installation with Plumb365 and we couldn't be more pleased. Allan arrived exactly when scheduled, was friendly, worked efficiently, and answered all our questions. Good old-fashioned professional customer service, which is so rare nowadays. Will definitely be using them for all of our future plumbing needs. read more

I'll try and keep this short. It's been over a month since Home Depot and sub-contractor Plumb365 installed our Rheem hot water heater. City inspector said everything "looks proper". My dish washer cleans dishes and my shower has remained toasty. No water gushing where it shouldn't gush. What's more to say? . HD, Plumb365, and Gerald earned all five possible stars. Being a "This Old House" addict it was good entertainment watching a pro do it, live. If interested, the rest is items picked up while tank shopping. First: I learned over 90% of all heater replacements are emergencies. If you're reading this, odds favor being one of the few paying attention because that thing makes popping noises or... you read this by accident. Second: Don't do this as a Do It Yourself (DIY) project. After reading years worth of manufacturer reviews, it became apparent all the negative ones are overwhelmingly from DIY'ers. If you can solder a pipe the job looks easy, but.... These things are big and bulky. I suspect it doesn't take much "manhandling" to pop a weld or a circuit. If it's upstairs, in a closet, or somewhere "challenging", just have it done. It's so much cheaper than reenacting Noah's flood out the front door. Along the same lines I found installers who do just tank installs log a LOT fewer complaints than general plumbers. Home Depot (HD) and Plumb365 won serious brownie points because, they have Gerald who only installs tanks. Also found out HD does random onsite spot checks of anyone they subcontract with. HD keeps Reem units in stock. More important they keep a free tear off sheet listing all Rheem models with sizing stats. Rheem makes their stats easy to find unlike other manufacturers. However for the same size and type of tank, you'll find these stats pretty similar between manufacturers. Even though we have a 4BR home with roman tub (better known as a wet towel collector), there's only three of us. I bought a tank by family not house size. Our gas bill dropped 40% this month by going with a 50 instead of a 75 gallon tank. Nothing else changed usage-wise. I did receive a couple estimates saying we must replace with another 75 gal unit because of building codes. Our City Inspector debunked that. If you think you're being scammed, ask them if you can downsize and see what they say. That's it. Kudos to HD and Plumb365. This husband is only in hot water while in the shower, not with my wife. Well, not until the next home project anyway... read more

There have been a couple other times I have used Plumb365 with very happy results and now it is time to say something. Who wants a surprise water line leak in their attic, especially late on a Friday afternoon?! I called Mike and he sent Skyler over a.s.a.p. Even though Skyler looks like a young pup his plumbing skills were clearly seasoned. I am thrilled that the leak was taken care of so quickly and efficiently before any water damage could set in. Thank you Mike and Skyler!! Thank you Plumb365!! read more

Dominque was very professional, clean and dressed, w/gloves, face mask and booties. It made me feel comfortable in letting him loose on my clogged up kitchen sink. Thanks guys. read more

I can't recommend them enough. I received a quote from Anderson plumbing that was $2,000 more then what I was charged with Plumb365. The technician was on-time and very professional. I'm very thankful! read more

Wasted my time. Had one of their Supervisors come out to my property on Aug. 25 (prescheduled meeting, made weeks in advance) to quote plumbing for a new garage building in my backyard. Gentleman, Gregg Dunk, seemed rather knowledgeable, and presented the best option. He asked me to send him my site plan, and estimated location for the toilet, for the building so he could put the cost estimate together. I sent him the requested docs that day. Sept. 9, with no response, nor estimate, I sent another email requesting a status update...no response to that email. Sept. 14, I sent a message via Yelp to request an update...no response. Oct. 7, I finally contacted the business directly via phone. Gentleman that answered the phone said he would speak with his supervisor and owner, and apologized for my not receiving a response. Later that day, that last gentleman called me back, and explained that they were [effectively] swamped, and would not give me the estimate. I clarified that I was not looking to have work done right now, that I was simply looking at what it would cost. He reached out to the boss (Mike), who later called and left a voicemail, and reiterated the same information (company is swamped, would not give an estimate; did give other company options). I sent one last email to clarify, again, I'm not looking for work RIGHT NOW, just an estimate. Received an email with the response, "...we will not be able to give you an estimate on work we cannot do." So, in short, thanks for wasting my time. If you choose to go with this company, you have been warned. Update: Well, looks like David "Boston Dave" A. (an employee referenced positively in other reviews) thinks it's funny the business he works for is unreliable (he noted my Yelp review was "funny"). Need I say more? read more

This is a shout out to the crew at Plum 365. They installed a new Water heater for me, the owner Mike was great on the phone and Jude and Noe did a great job on the install. Alex came back the next day and finished on the install along with check all my fixtures in the house including my rain drop in the shower. 3 weeks later I had a toilet leak and I called these guys again, they sent Andy and he did an excellent job identifying the leak, fixing it and making sure the leak was fixed. I would definitely use these guys for all your plumbing needs! read more