Patrick provided great plumbing service. He was very hands on and excavated and found the leak to…read morethe main line pipe to give a fair and accurate estimate. He was able to provide same day service even though it was already past 7 pm. After the repair, he backfilled all the excavated dirt. Kudos to him. Great work Patrick!

They came super quickly communicated the plan and we're very friendly with me and my grandmother…read more Highly recommend!!

Crown City Plumbing was great to work with! They helped troubleshoot my problem and solved it…read morequickly. I highly recommend them!

Thank you for a professional job today. Today, your company removed my old sink/vanity and…read moreinstalled my new sink and vanity. All the necessary plumbing parts were installed with which seems like perfection. I am a new customer and am so amazed by the work of Rodrigo and Gilbert. I would also commend the owner and everyone involved in making appointments for great service. The installment was a positive experience and the terms/price of the job were a outstanding value.

We saw that our ceiling was starting to cave in from a leak and reached out to several plumbers on…read morea Saturday. Western Rooter was the first to reach out and we scheduled an appointment for today, 6/2/26. They sent Richie, who was polite, prompt, and professional. He identified the damage quickly, 2 leaks, and fixed both in the same day. I asked him to remove some additional debris from the water damage and help me access a water shut off valve in a wall, and he gladly helped with those too. Great customer service, I would definitely recommend them.

We had Western Rooter out to our house for a big job that we'd been avoiding for a while (shower…read moredrip, a couple of sink drips, pressure regulator) and Robby was great! He came and gave us an estimate, and it was cool that there is a discount for multiples of the same job. He came back the next day to do the work and he walked me thru everything he would be doing and how long it would take so I could plan around the water being off. Got it done sooner than he expected! After he left there was one place that I saw was dripping a teeny bit, I texted and he came back the next day, fixed it, no problem! Coincidentally we needed a backflow test so we had Alex out the following week and he was great too! He let us know that although we passed this year to be ready for next year being a problem, and we appreciate the heads up! The backflow test was $100 less that another place we used to use so we win! We will absolutely use Western again and would recommend them 100%!

I needed to move my water lines for my kitchen remodel. ADH was quick to respond and finished the…read morejob in just a few hours. They did great work for a great price!

Andy showed up originally. Did what I thought was helpful and thoughtful work. Then his brother Sam…read morestarted arriving solo, after I'd seen him join Andy on projects, obviously learning. No problem but Sam is not Andy. Sam did pretty good work but not careful like Andy. Turns out, Andy is not the Andy that I thought he was. I discovered that even Andy made decisions during a shower upgrade that after a few months turned out to be poor choices and left me dealing with problems that cost me money & time. I liked Andy but I'm looking for a new plumbing business. (Andy: Don't make temporary shortcut decisions that will cause customers problems in a few months - communicate with them!)

Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

I had received an error message on one of my Noritz water heaters. Other service companies tried to…read morescare me into thousands of dollars worth of service, or were pushy and not considerate of my time. When I called The Water Heater Company, I spoke with someone immediately and he listened to my issue and then explained clearly what they would recommend. Their price was competitive, and they were able to get service done quickly. They serviced both of my tankless water heaters, and repaired one motor that was working over 100%. Shawn came on time, was courteous of the property and communicated to let me know where he was in the process and what to expect. Will definitely use again!

I first wrote a review in 2022 when I lived somewhere else. Fast forward to the present 2026: Our…read morebathroom faucet was leaking and I couldn't find Mike's information so I called a plumber who wanted me to buy the parts and changed up on the price during negotiations. I thanked him for his time. I did a thorough seach and finally found Mike's number. I called explained the situation, sent pictures and a short video of the leak. Mike came out with his helper in what seemed like 30 minutes and removed and replaced the faucet and hoses in 10 minutes!! His price was very reasonable and again the courtesy, professionalism, and knowledge displayed is above and beyond. The response time is epic. Thank you Mike and your helper (Bobby I think) for being an outstanding person!

I just had a new water heater put in by Pasadena Plumbing (fire victim putting home back together)…read moreand was pleased from the first call to the finish. We discussed over the phone with detailed pics of the spot and size etc. once you get over sticker shock of the cost, everything went great. Since I was dealing with insurance I had to get two quotes and picked a highly rated company on Next Door. Both companies were professional and quick on the quote but the prices were over $1,000 different for a smaller unit 40 versus 50 gallon, but same maker etc. Based on response time, follow through and people skills, and price I highly recommend Pasadena Plumbing. Only issue is both companies gave a one line quote. Insurance requires a broken out quote which they complied with quickly.

Licensed Plumber that is reliable, honest, detailed and polite - that can do drywall repair after…read morefixing your plumbing problems. Also able to do other misc handyman jobs. Ruslan was able to fix a plumbing leak and repair the dry wall, help address a bathroom tile problem, change multiple different types of shower cartridges, fix a broken cabinet, fix a broken closet, fix a a broken screen door and door hinge, fixed a malfunctioning toilet + bathroom faucet. Ruslan explains everything along the way which makes things run alot more smoothly. His assistant Charmaine is great as well, she's very attentive and easy to get a hold of for questions. Will be using Altadena Handyman for all my plumbing problems!

Ruslan is THE BEST. He arrived on time. Assessed the problem. Explained everything to me and…read moreadvised on the best way to proceed. I will call on him for any future plumbing, drywall or general handyman service. If you're looking for an HONEST and SKILLED handyman - this is your guy.

Had an issue with a water leak, so decided to use Yelp ! Sent New Image a message via their website…read moreand made an appointment . They arrived a bit late due to traffic, and I had a prior obligation, so showed them the tub and the ceiling with the leak. Agreed to resume on Thurs morning for $189 inspection , which will also go towards the cost of repair. Fyi it's plumbing only , drywall repair is not included although they do have someone that can patch but not paint . The spout on the tub turned out to be the culprit , so I went ahead and had it replaced. The tech who did the work was friendly and professional, and I would recommend them. Shout out to Refugio and Pierre, who I believe came by initially

I wish I could give New Image Plumbing & Rooter 10 stars. I honestly never write reviews, but this…read moreexperience deserved one! We had a sewage emergency at our commercial office building -- the kind of situation no one ever wants to deal with -- and they showed up in less than 2 hours after I made the call. Pierre, the owner, came out personally. He was super friendly, honest, and just easy to work with. As his colleague fixed the sewage drain issue quickly, Pierre explained everything in a I wish I could give New Image Plumbing & Rooter 10 stars. I honestly never write reviews, but this experience deserved one! We had a sewage emergency at our commercial office building -- the kind of situation no one ever wants to deal with -- and they showed up in less than 2 hours after I made the call. Pierre, the owner, came out personally. He was super friendly, honest, and just easy to work with. As his colleague fixed the sewage drain issue quickly, Pierre explained everything in a way that made sense and gave me clear, upfront pricing before each step. The job required snaking both the main sewage line outside and the bathroom drain pipe. But the part that really blew me away? It was late on a Friday, and after the repair was finished, I couldn't find a janitor to help clean up the mess. To my surprise, Pierre stepped in, stayed extra time, and helped me mop and clean both bathrooms and the main lobby. No attitude, no rush -- just genuinely wanting to help. What could've been a horrible day ended up feeling manageable because of how above-and-beyond he went. If you need a team who's reliable, fast, and actually cares, I highly recommend New Image Plumbing & Rooter. Thanks, Pierre and team! We will definitely hire you again next time. Saving your number as our go-to plumber!