Replaced our hot water heater when old tank was barely functioning. Professional crew and installation. Removed old unit and left area spotless. Priced below competitors and better service. Highly recommend. read more

They sent there guy Geronimo out to my place for a 4 pt. Inspection with the inspector. Not only did he kill the sale of my property but he offered to do work under the table for cash. He gave me his personal number and said he can do it for cash on the weekends. We ended up getting another estimate for half the price. I asked the office person to have him call me and so did the realtors and buyers. We got nothing but a canceled sale from the buyers because the estimate was so high. What a joke this company is. It's takes a long time to build a good reputation but you can destroy it really quick when you have dirt bag employees. read more

JR came by and got our work taken care of ASAP! Did a great job explaining everything and the pricing was reasonable, definitely will be calling back for any other work we need done in the future read more

I have to chuckle 'Plumbing by Paul'--but our plumber was Bob! My husband and I love convenience, so calling a plumber was one of those tasks we kept putting off. But now, I have to say, I'm so glad we finally did, and especially that it was Bob who came to help. Bob was fantastic. He was incredibly friendly, even winning over our dog and our son right away. He took the time to assess the problem thoroughly, asking the right questions to really understand what needed to be done. Bob then stepped out to write up a quote, walked me through it, and got straight to work. The entire experience was smooth, professional, and dare I say, even pleasant! I will absolutely call Plumbing by Paul again and specifically ask for Bob. Next time, I won't wait so long. read more

The guy that came was not named Paul. That's just the owner's name. He was on time, did a good job, had a few problems (which is why I hate to do my own plumbing), fixed what needed to be fixed, and now it works great. Reasonable cost. No drama. Highly recommended. read more

Quality and value. Honest and fair. 100% locally owned. If I need professional plumbing services, I call Plumbing by Paul and I absolutely recommend yiu do as well. read more

Huge shout out to Plumbing By Paul! We had a blockage in our double sink. They kept backing up into each other with a very slow drain. I called PbP yesterday, Kyle & Al were here this morning and got us cleared out & squared away very quickly! Awesome crew w/ a fantastic company! Highly recommend!! read more

Plumbing By Paul - Plumbing Near Me

Troy and Chris arrived on time to our house in Gulfport to diagnose why we did not have hot water in the shower. They pulled out a part and went off to purchase a new part. They returned with the new part, and bingo, we are back to hot showers. Yay!! Many thanks to Troy and Chris!! read more

I have called three times to request an estimate and was told a tech needed to look at it and I would get an email estimate. I have never received an email or phone call. I should not have to call them three times trying to give them my business. I'm done. read more

Do not hire these people!! Terrible experience from start to finish! They caused more harm than they did good! Hired them to replace vanities in bathrooms (among other things) and they literally tore out one of the walls and did not repair it, just put in the new vanity, crooked and all, among several other issues too long to list!! First guy screwed up pipes so bad which caused leaking behind the bathtub faucet and just walked off the job and quit! Second guy had every excuse in the world to not show up and what was quoted as a two day job turned into two weeks! They wanted to charge me extra for fixing the demolition damage THEY caused!! In the end they still caused more damage like to one of the vanities itself, two holes in the wall from knocking something into it, and a ding in my brand new dishwasher!! Stay away from these guys, they DO NOT TAKE PRIDE IN THEIR WORK! They just want to do shotty work and get paid for it. Then they call and text you threatening messages if you do not pay them! I gave them my key to the condo so they could have access and work and they never did return it. If there was a NO STAR rating I would have given that, a one star is too good for them. read more

Kyle came to my house for my running toilet. He saw the problem right away. Told me what he was going to do and the reasonable charges. Everything went smooth and finished in in time. Thank you. He even made sure my other toilet was okay. read more

Blown away with amazing customer service from my initial phone call with Missy to a same day appointment. Missy was extremely pleasant to speak with and went above and beyond to help me. I'm stranded without hot water and did not expect a same day appointment. Not only did they come same day but the level of customer service and pleasant experience rolled over to the technicians that showed up. Gee & Andre were very thorough and explained everything in language I could understand. My problem ended up being electrical and I have to go back to electrician for help (which I did first and was told it was the water heater). Even with this situation being very frustrating had I not had to go back and forth, at least I now have an amazing contact for anything plumbing related for our home. Definitely recommend Plumbing by Paul and Gee!! read more

Great team that came out! Did a great job on the job. They did chip my glazing that I had gotten on the tiling though.

Review of Paul the Plumber: Thank you to all my neighbors on Seminole Happenings. Because of the great reviews, I was able to find a terrific plumber. Dave from PAUL the PLUMBER came to my rescue this morning. Overflowing toilet started at 2 am. But Dave from Paul the Plumber was able to fix it. I sent a text at 8:15 am this morning and my text was answered at 8:22 am. How's that for customer service! I was told a Tech would be out between 11 am - 1 pm. Dave was at my home at 11:30 am. Paul the Plumber has a customer for life. Do I highly recommend them, absolutely! #Plumbing #GreatService #Thankful #HomeI3Dmprovement read more

I would highly recommend Plumbing by Paul to everyone. A week before Christmas our bathroom plumbing went hay wire w multiple leaks and other problems. Even though this was the holiday season, they scheduled the initial appt. for an estimate within a day. Dave the plumber was warm, knowledgeable, thorough, and thoughtful in assessing the problem. Dave returned with Geronimo as soon as they could, which was Christmas Eve and, with a camera, found multiple breaks in the line caused by tree roots and bad work by previous plumbers. They worked long into the afternoon on this holiday to make the bathrooms minimally useable until they can return in the new year. We greatly appreciated it since we have holiday guests coming. read more

Miguel is the man! I was starting to have some trouble with my hot water heater in between the hurricanes. I was referred to Miguel specifically by a friend. He arrived early, provided a new customer gift, and he was polite and professional. He gave a clear and concise explanation of what was going on with the tank then laid out my options. Ultimately, I decided to have a new hot water heater installed. He was able to run back to the warehouse and conduct the install today! He got the job done timely and the price was fair and competitive. Afterwards, he demonstrated the new shut off valves and showed me how to flush and drain the tank properly. I appreciate Miguel and his hard work! Definitely recommend him and Plumbing by Paul. Thanks again! read more

Called Plumbing by Paul for help with a clogged soil pipe backing up to two bathrooms. I explained that it was not an emergency because we have a utility bathroom in the garage that was not affected. An appointment was scheduled for the next day. The tech, Tyler, showed up as scheduled, was polite and professional, did a great job and didn't mind me watching and asking questions. They will be first call if (when?!) we need plumbing services again. read more

We are relocating our kitchen. The team, Johan, Carlos and Leo were extremely professional and polite. They took pride in their work. they covered walkways and moved outdoor mats, (which I hadn't even considered). We are passed midway (I hope) on this particular project, so it's not quite over yet....but so far I'd thoroughly recommend them. Now that we have met these guys and seen their work I think we are feeling a little more ambitious again, with their help be more confident about our next project, the bathroom. I'd also like to give a shout out to the office peeps too, also very helpful and professional, thank you. read more

Called Plumbing By Paul approximately 9 AM because of a backup in our kitchen sink. The woman I spoke with very nice & informed me she could have a tech at the house in an hour. Shortly thereafter she called to inform me that he was outside. JR was great, cool, calm & collected. I explained to him what I had done & he took it from there. Got straight to work, ending up having to auger in 43ft to clear a grease clog. JR cleaned the work area during & after he solved the problem. I was impressed by his work ethic & manor. All & all it was a pleasure dealing with Plumbing By Paul. read more

Tyler was the plumber who came out to take care of my problem. He was so personable and I instantly felt at ease. He treated me as if I was his mother and I appreciated that. Explained everything he was going to do and showed me what it would entail. Gave me the price upfront. He had the problem taken care if within an hour. It had to do with a clog in the pipe leading out from my home to the yard. There is no way I could have fixed that. I'm a widow whose hubby used to repair everything. Sometimes it is difficult to know who to trust but they had great recommendations on ILSP (fb site) and I am so grateful that I selected them. Highly recommend them and Tyler is a gem! read more

Great estimate. Great gift given, the minute the gentleman got out of van. For me

Just wanted to thank Jay, the plumber sent to repair/replace my garbage disposal this morning. He arrived on time, assessed the problem and replaced the disposal efficiently, cleaning up everything and keeping me informed of what he was doing. He was very personable and efficient. Thank you Plumbing By Paul!! I know who to call with my plumbing needs now. read more

Plumbing by Paul is fast, reliable and experienced. I had multiple clogs in the span of 6 months. I finally had Paul and team out to video the sewer pipe and clean it. In the process, it was noticed the sewer pipe was cracked and had a sag in a section, so sewage was settling in the pipe. It was determined we needed to place the sewer line from the house to the city service. I worked with Paul and team to run through the process, getting scheduled and ensuring a timely fix. They came on site, were extremely professional and did the work efficiently and were done pretty fast. Now, no more clogs! I recommend Plumbing by Paul to everyone! read more

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Needed to have the pressure reducing valve replaced in my Condo. Apt. which is located on the 7 th floor. They replaced the pressure reducing valve located in a very tight spot near my A/C air handler and water heater. They were very professional and detailed. The office staff answers the phone quickly, very responsible. I would use them again without hesitation. I awarded them Five Stars. read more

We used Plumbing by Paul's services a couple times last year and they were great. We scheduled them to re-plumb our entire house at the end of Dec. 2020. Not only did they not show up but when we called to find out where they were they said Yes we were on the schedule but the plumber we requested was on vacation all week. We rescheduled, asked for the new quote to be emailed but never received it. The plumbers did show up as scheduled but thought they were only doing 1 days work and were unclear on the instructions. We had not been sent a new quote but they had a paper copy with edits in pen and it was unclear. We weren't comfortable with having them do work with this marked up quote and asked for the owner to call us. Fast forward we were rescheduled AGAIN for March 30th. We called them to confirm the day before because they advised the water would be turned off so we had booked a local hotel. We were advised that the quote is no longer valid so they would still be coming out the next day ONLY to do an assessment for a new quote. The quotes states it's valid for 90 days. The quote is from 1.6.21 and March 30th is under 90 days. They said they would get to the bottom of this and call us back. They never called back and did not come to our house on 3.30.21 as scheduled. I don't know what happened to the Plumbing by Paul company that we used last year, but things have gone down hill in this company. read more

I am a local Realtor in St Pete and called Plumbing by Paul after hearing raving reviews about the Company. Our toilet had leaked and we had Tyler out, he did not know what the problem was so he let us know he was going to try a few things; however, he began replacing brand new interior items within the tank and nothing helped. He got up on the roof and blew out the lines, told us it would fix our issue for now; however, we would need to replace all of our pipes because of their age, and the hissing noise we were hearing, whatever he did only made the issue worse, and we called again, had Tyler and a colleague out again. Here he goes, changing out yet another brand new item in the tank (he explained that this is protocol because they order them by cases and they are often not the greatest and need to be replaced often) I mean, every two weeks? The two of them continued talking about how we need to make sure we write a review, I was asking Questions that neither of them could answer, and truly was curious why they would be bringing up a Review, again, on their second visit, without being able to fix our issue. He did mention again that it was likely a decay in our aging pipes, and he will be sending us a quote for a full repipe of our Home. A hissing noise remained and I ran to the truck and asked when that would stop. They let me know that it would go away once the bowl was full. Here we are again, an hour later and the hiss is absurd, I call in to the office and we now need a THIRD visit. Why would they have left prior to allowing the bowl to fill and making sure our issue was resolved? Again, this was your second time out. I reluctantly schedule a THIRD service call with Missy in the office, she lets us know the Partner was going to come out and we set the time for 11:30, I left work, and was ready, well at 11:34 she let me know that he was on the way, but stuck in a little traffic and would be a few more minutes. 12:19, she lets me know he will be there in 15 minutes. At 12:40 (( one hour and 10 minutes later )) and at this point, I cannot return to work, he arrives and says that He let the office know he was on another job, he was not going to be to our home until 12:30 and he doesn't understand why Missy would have said otherwise. I was beyond devastated that on our THIRD visit, we are now losing money from work, and Missy is blatantly lying on text message to us. We have requested a call from the Owner on Thursday June 2 at 12:34 pm, I have followed up twice since then for a refund and a call from the Owner, and at this point I am completely out of ideas and finally frustrated enough to publish my Review. I work in the Community every single day representing families both buying and selling homes. I truly hold my Vendors so near and dear to me and my families that I assist and this has been a truly heartbreaking display of just how down hill our business' are becoming. Once a trusted, professional business who we would never hesitate to refer is blacklisted from my, as well as my Brokerage vendor list. I would love to make this right, but I have not been able to get in touch with the Owner in 7 days, to the hour, to save my life. I request my refund in full, no longer need a telephone call, but hope that anyone using this company within the Community has a better experience than we have had. We have since had cameras down our pipes and have ABSOLUTELY no reason to repipe our Home, as they found there to be no leak, and no issue. read more

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These guy is very bad. They refuse to run the camera through a clogged mày sewage. Charge me $300 for video camera down the sewage pipe for 5 minutes. They dont provide any hard video because camera dont record. They have 2 guy out there said 2 different answer to find the problem. read more

In February 2023, I contacted Plumbing by Paul, LLC to obtain a CCTV Video Inspection to give to the county who was offering rebates for inspection and report. They performed the inspection and issued a report on February 9. When I submitted it to the county, I also needed a VIDEO of the inspection. I called and they sent someone with the RECORDING video equipment on February 21. I have contacted them 3 times on the telephone and left messages with no return call and I have emailed them several times with no response. Additionally, I have written the owner of the company and again....no reply. I cannot attest to the quality of their other services, but I would not use them again. BTW, the report of the first and second inspections yielded different results.... read more

I don't recommend Plumbing by Paul for several reasons. The customer service is terrible. Specially the two girls who answer the phone. They are really bad at following up with things and returning calls. My experience with them was that once they had payment, they pretty much forget about you. The two girls who answer the phone will tell you something like "We will call you back later today" and that will not occur but the first thing they ask once the job is done is that need payment without even giving you a report of what they've done or found. read more

I would not recommend the Plumber - Plumbing By Paul to do any Plumbing, Toilet Repair, Water Heater Installation, Toilet Installation, or any Plumbing related activities. I had them come out to a property to get a list of items completed and instead of doing anything that was listed in the items to be completed they decided to pull the toilet and complete a main line service which was not requested and preceded to send me a bill for $425 for the main line stoppage and then an access fee of $150. This was not the work that was requested by the company, this work was not authorized, but was the only thing that was completed. Plumbing By Paul did not complete any of the items that were actually requested by their company and insisted that the bill be paid or they would lien the property. I feel this is a horrible way to do business and just want everyone to be wary of companies that operate dishonestly. read more

JR was my plumber from Plumbing By Paul. He showed up on time, was polite, respectful and neat. He fixed the 2 issues I had, then showed me the work and asked if I had any questions. It was not a huge job but he treated it like it was a very important one. The price was very fair. I am grateful for the amazing service. If you have ever read the book Raving Fans, you will know what kind of experience this was. Best ever! read more

When using the tub shower, after pulling up the diverter there seemed to be more water coming from the spout then I thought there should be, which affected the shower pressure as well. Also, I needed the tub drain stopper and overflow plate replaced. I reached out through "Next Door" for recommendations for a plumber. Plumbing by Paul was one of the most recommended. I called and made an appointment. The office staff who answered the phone couldn't be more pleasant and friendly. Jay was the plumber who came out to take care of the issues. He was very personable and informative. He took his time and everything now works perfectly. I highly recommend Plumbing by Paul! read more

I asked to have my 50 year old pipes scrapped. employee came out and said $361. I explained what I wanted again. He then raised price to $671 because I have a tile roof. He went on roof and came down in a couple of minutes. After I paid him the plumber tried to tell me I needed pipes scrapped which is what I ordered and had discussed with him. When I asked him what I paid for he ran off. Management won't take or return my call. Totally unethical. Avoid like the plaque. read more

I had a terrible and disgusting experience with this most unprofessional, unreliable and nasty character. Comes across as an angel - but I wouldn't trust him. The person who recommended him also regrets it as he is experiencing the same issues. read more

I spoke to two ladies on the phone, both of whom were extremely nice. I was given a 2 hour window, which was nice, and received a courtesy call when they were on the way. Austin was super nice and very informative. He gave a lot of info, but never once made me feel stupid. He knew his stuff and pretty much solved the problem. My drains are flowing and my husband got the rest sorted. It was pretty pricey, but I guess that's how it works. Next time you need a plumber... better call Paul read more

Put a screw thru a water line on a Sunday Called Plumbing by Paul and Paul was out within an hour to save the day. This guy is an awesome plumber who runs one of the best plumbing company. We will continue to use and recommend Plumbing By Paul. read more

This company was hired by my apartment complex (Beacon430) to address a sewer smell in my apartment. The sewer gas was immediately noticed by the plumbing technician, trap vent replaced, lines flushed, etc. the technician notified me of the steps taken and verified that the smell was from sewer gas (3 mentions of sewer gas). When I notified my apartment (because I was experiencing dizziness and headaches) they told me that it wasn't sewer gas and to call the plumbing company to straighten it out. The plumbing company said no one spoke with me. The receptionist at Plumbing by Paul stated "our technicians know not to say sewer gas." I then send videos of the technician wearing a plumbing by Paul shirt stating it was sewer gas three times because he stepped in front of my ring camera. Called the plumbing company today and they will neither confirm or deny there was sewer gas and told me they cannot discuss the matter with me. I asked the receptionist if this was the right thing to do as I am still experiencing dizziness, and she stated "this is how I have been told to handle this, I'm sorry you feel this way." When a company won't do the right thing when health and safety is a concern... RED FLAG. read more

Have used Plumbing by Paul a couple of times, the last time was to remodel my bathroom , removed the old tub and made a walk in shower. Now i have a beautiful new bathroom! Excellent work, have also referred them to my neighbors. read more

I had to call Plumbing By Paul because I wanted to switch out an old vinyl supply line to my kitchen sink. Something that would've been easy, but when I turned off both the hot and cold valves the began to leak profusely. At that point I shut off the water supply and called Plumbing By Paul. They did some work for me a couple of weeks ago, replacing and adding an additional hose bib to our back yard. I would have to say that scheduling them was a breeze, they showed up on time, and were actually early. When they showed up today for my water leak, they actually repaired a few minor issues unrelated to the leak. In my opinion they definitely went above and beyond, and at a very reasonable price. Highly recommend! read more

I first got the referral to Plumbing by Paul. I used them in October of 2020. They were great! Did quality work, quick response, and reasonably priced. I continued to refer them to others in the group. Now it is 2022 and I need a plumber, so I called Plumbing by Paul and it was a whole different experience. Advertised as a 24/7 company. Called 3 times on the weekend finally reached them Monday 01/25/22, they came out at 4p, I requested 2 toilets be repaired, wax seals and guts, run a snake between the 2 toilets, and replace the guts of the tanks. I had 2 kits which I showed him. He gave me an estimate of 869.00, which I thought was High. He rebuilt the flange replaced the wax seal and the guts in one toilet and replaced the water valve on the other one and ran the snake between them. Approximately 1.5 hours. I noticed the 2ndpackage of guts was not used and immediately called the office. No answer. Then I noticed the same toilet was not sealed and rocking. I followed up the phone call with an email. Unfortunately, it only gets worse from here. After, numerous conversations, he came back out and wanted to charge an extra 263.00 to replace the guts. I told him No Thank you and called the office again. After, 7 emails, 5 texts, too many phone calls, and 2 missed appointments, and 3 weeks. 01/25-02/18 He comes out again today,02/18 to tell me that the original estimate was for only 1 toilet. I can honestly tell you that I would never have paid 869.00 to have 1 toilet - 1 snake done when I supplied the parts. I would have paid the service fee and sent him on his way. It appears as if all the business thrown his way from ILSP has hurt their ability as a company and their prices sky rocketed while service got worse. read more