Roman was here to install a water filter under my sink. He came the same day I called, he completed…read morethe job in about 15 minutes, and I am very pleased. The price I was charged was reasonable, and I have already recommended Running Plumber to my neighbor.

When our hot water heater failed, we reached out to Running Plumber. They responded immediately…read morewith quotes for two brands and were at our home the next day. Roman was efficient, friendly, and had the new heater installed in just 1.5 hours. The whole experience was smooth and stress-free. Truly one of the best service experiences we've had. Highly recommended.

RIP OFF!!!! Called these guys to install a new hot water heater. Plumbing was there from the…read moreprior hot water heater. Including going to pick up a new unit and installation was 2.5 hours. They charged $2,500.00 for installation!!!! That's $1,000 per hour!!! If you want to get ripped off, then use this company.

I had a frustrating and disappointing experience with Plumbing Pals that I want to share so others…read moredon't go through the same. I called them about a kitchen sink issue where water was draining slowly, and pipe is leaked or cracked under the sink. I clearly mentioned both issues during the call. They told me there would be a $78 diagnostic/service fee, which would be credited toward the final repair cost if I chose to go ahead with the work. That seemed fair, so I agreed. The technician who came out did not do any repair work. He looked at the issue and told me he only handles drain cleaning, not pipe replacement and that a different plumber would need to come for that. He also said if he attempted to unclog the drain, it would worsen the leak and the sink still couldn't be used. After he left, my card was charged $78. Shortly after, I received a quote of $475 to unclog and replace the P-trap (drain pipe). Even though it seemed high, I approved it. I also downloaded a $50 coupon from their website, as they suggested. Once the work was completed by a plumber the next day, I asked to confirm that the $78 would be credited toward the $475, along with the coupon. He said only the coupon would apply, and the $78 would not be refunded or included, even though that fee was supposed to cover diagnostics, and this job was a direct result of it. I called Plumbing Pals for clarification, and they sent me a recording of my initial call as "proof" that I only requested drain cleaning. Ironically, that very recording clearly shows I said there was a leak or crack in the pipe that might need replacement, which confirms I was upfront from the beginning. It's obvious they either didn't listen or chose to ignore what I said. When I tried to escalate the matter, I was connected with a supervisor named April, who was extremely rude and dismissive. She insisted that the $78 would not be refunded or credited and told me if I wasn't happy, I "didn't need to do business with them again." As a customer, I'm not a plumber, I rely on professionals to diagnose the issue (which is why they charge the service fee in the first place), communicate honestly, and apply the service fee toward the repair as advertised. This company failed on all fronts. In short, this was a misleading, overpriced, and unprofessional experience. I regret using Plumbing Pals and strongly suggest others look elsewhere for honest and respectful plumbing service.

Warren is one of the good guys! Since buying my home in East Oak Lane I've had multiple plumbing…read moreissues without resolution. Warren was different. He took his time today -- on a holiday! And, troubleshot floor by floor what the issue could be. He listened to my concerns and we agreed a nice plan forward. Most importantly, he cleared the problem and I understood everything he did and why. I'm glad I finally locked in with a good plumber. You should, too!

Great work today! Thank you for cleaning up afterwards too. I value that. Hope to use you again.read more

I hired them to do an annual sewer line cleaning and evaluation. Communication was very fast and…read moreclear. We discussed in detail the situation and my concerns and they outlined exactly what the service plan and cost would be. We scheduled for only a few days later and they arrived on-time and ready to go. The work was completed quickly and I was given detailed information and advice for how to best ensure my system continues to function properly. I not only recommend them but will definitely be hiring them again.

If I could give more stars, I seriously would! A family member had an emergency. Tuan reached out…read moreto me then offered to reach out to my family member. He then booked an appointment. He came on time, explained the problem and fixed it at an affordable rate! Tuan had great communication, and was so pleasant! He even sent me an updated text to let me know my family members job was complete! How great is that?! Drains R Us/Tuan is now OUR preferred plumber! I cannot say enough about the professionalism and kindness that was given! Thanks again, Tuan :)

The service was great and so was the communication . Bob is one in a million meaning it's hard to…read morefind honest plumbers today. He looked at an issue with my heater that another person told me I needed a replacement and said I didn't need it. I will hire MTD Drains in the future.MTD Drains is the best. The floor drain was clogged and Bob cleared it.

MTD Drains are reliable and very knowledgeable, they know what it takes to get the job done. I have…read moreused their services on one of my properties in West Philadelphia, where they fixed the drain issues, snaked a sink and installed a vent for proper flushing. You can tell they have been in the business many years and I would recommend their services to anyone.

This is a long overdue review. So far, the best service I ever had. I hired them first to install a…read morenew water heater in our home. The water heater was under warranty so I was just looking for someone to install it. Not only they installed the water heater, they also accompanied me to haul the water heater from Home Depot and installed it the same day. He also did stuff that the previous installer did not do like sealing some tubes, etc. They gave me the best price among all those who replied. The next time I hired them was because of the clogged kitchen sink. Unlike others, they did not stop until they resolved the issue to the point that they had to cancel their other appointments on that day. They had to dig and replace a very old sewer tube. They did this step by step. The best thing is that with all the efforts and time they did, they reasonably charged for their work. In all their dealings with me, they have always been professional and on time. These are really nice, honest, and helpful people. Just today, I recommended them to a friend.

The guys at Zip to Zip Plumbing came to install my new gas water heater. They responded quickly to…read moremy questions and helped me choose the correct water heater. They came out to my house quickly, were very professional and their cost to install was very reasonable. I already recommended them to friends and family and have a family member who will need a new water heater soon. Thanks again Zip to Zip!!

Excellent service from Goodman Plumbing. Mike was…read moreprofessional, fixed an unexpected pipe issue, installed faucets and left everything spotless. I highly recommend -again.

Had a backflow ejection in our 1900 home and called Goodman after seeing positive feedback on…read morereddit and facebook. Their office was quick, friendly and professional, and understood how the city and Philly Water Dept works. Sean came out within 2 hrs of my call and was experienced with unclogging curb drains. He explained the problem, how to fix it and the price ($210) before starting work. He was done in under 15 minutes. I really appreciate his knowledge and never felt belittled or taken advantage of.

My air conditioning suddenly went out on a very hot day. I called Guaranteed, and they sent Anthony…read moreout within the hour. He diagnosed the problem, fixed it, and had my air conditioner up and running in less than an hour. Great experience. I will definitely call Guaranteed again.

i will not use this company. the plumber had access to my home while I was out. he did get the…read morejob done. however, he did not clean up behind himself. 1 he tracked dirt on my new carpets. 2 both of my newly renovated bathed had drain residue on the freshly painted white walls. 3 he left a puddle of water on my new basement floor. 4. whatever came up out the pipes was still visible in the sink bowl. i just feel you do a job to completion and that includes cleanup. when asked about the mess created, the owner said he would give me a 30 warrant. a warranty of your work should be standard. that warranty aint gonna clean the mess u made. NEVER AGAIN